Dirty linens upon arrival, including body hair. When I called it was blamed on a faulty washer. Pipes froze, when I called I was accused of not keeping the place warm enough over night. We had only been there for 12 hours at this point, and we had a fire going all night. Shower ran out of hot water within 2 minutes, and leaked all over the bathroom floor. 1 fork in the drawer, no paper towels or napkins. The fireplace was the only enjoyable aspect of our short lived stay. Would not recommend.