4 habitaciones5 baños o más14 huéspedes511.0 metros cuadrados
Servicios populares
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis
Espacio al aire libre
Echa un vistazo a la zona
Durango, CO
Lake of the Pines
Place, Lake of the Pines
A 8 min en coche
Centro turístico Purgatory
Place, Centro turístico Purgatory
A 8 min en coche
Electra Lake
Place, Electra Lake
A 9 min en coche
Durango, CO (DRO-Condado de La Plata)
Airport, Durango, CO (DRO-Condado de La Plata)
A 57 min en coche
Habitaciones y camas
4 habitaciones (capacidad para 14 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
4 literas individuales
Habitación 3
1 cama de matrimonio grande
Habitación 4
1 cama de matrimonio grande
5 baños y 1 aseo
Baño 1
WC · Solo ducha
Baño 2
WC · Solo ducha
Baño 3
WC · Solo ducha
Baño 4
Bañera · WC · Solo ducha
Baño 5
WC
Baño 6
Bañera o ducha · WC
Otros espacios
Porche o patio
Cocina
Acerca de este alojamiento
One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg
NOTE: 4WD/AWD required in winter with snow tires (Thanksgiving through late March). If you do not have a 4WD/AWD with snow tires please do not rent this home.
Our 5,500 square foot, 4 bedroom, 5.5 bath, custom home is situated in the exclusive gated Castle Rock neighborhood only 4 miles from Purgatory Ski Resort and 24 miles from historic downtown Durango. The home is the very last home in the neighborhood and sits on 5 acres and backs up to 1000s of acres of National Forest offering unparalleled privacy and seclusion - yet close proximity to the abundant activities that Durango offers.
The brand new home has been outfitted to be the ultimate vacation rental with a private hot tub, theatre, game room, multiple covered decks with the main deck having awesome views, gas fire pit and an outdoor dining table that seats 12. Of course, the typical amenities such as BBQ Grill, WIFI, washer/dryer, 2 car garage are also included. The home features Starlink WIFI with average internet speeds of around 100mbs and there are TVs in each King Bedroom.
Bed Configuration: Master Bedroom - King (Main Floor) with ensuite bathroom 2nd Master Bedroom - King (Bottom Floor) with ensuite bathroom 3rd Bedroom - King (Main floor) with ensuite bathroom 4th Bedroom - King (Bottom Floor) 5th Bedroom / 2nd Living Space - 2 Bunk Bed Sets - 2 Queen Beds (Bottom) and 2 Twin Beds (Top)
The residence is not pet friendly.
Book 7+ nights and a 10% discount is automatically applied (does not apply during Christmas/New Years holiday).
Stay with us and we offer DISCOUNTS on both summer (white water rafting, horseback riding etc.) and winter (ski/snowboard rentals, sleigh rides, snowmobile tours etc.) activities.
Vacation Rental Collective has the perfect Durango Vacation Rental, Durango Cabin, Durango AirBnB, or Durango VRBO for you and your group! Whether you're hiking, fishing, biking, skiing at Purgatory Ski Resort, or enjoying Durango’s one-of-a-kind restaurants VRC has your perfect private lodging accommodations.
Please note that, like most properties in the area, this home does not have AC, as it is uncommon for homes at this elevation. Temperatures inside the property are easily managed by using fans and opening the windows at night when temperatures drop into the 40s.
–About Your Host– At Vacation Rental Collective (VRC), we’re a professional management company that takes pride in delivering a consistent, high-quality experience across all of our homes. The Vacation Rental Collective difference means you can always expect locally owned and operated service with a personal touch and insider knowledge of the area. We offer 24/7 guest communication and lightning-fast response times whenever you need assistance. Each property is professionally cleaned and meticulously maintained to ensure comfort and peace of mind, and every home is inspected before arrival to make sure every detail is guest-ready.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Durango - Purgatory (y alrededores)
Esta casa de vacaciones se encuentra en Durango - Purgatory, en las montañas. Rico Town Hall y Silverton Railroad Depot son algunos de los lugares emblemáticos de la región, donde también puedes acercarte a Cliffs at Tamarron y Durango Hot Springs Spa si buscas unas vacaciones activas. James Ranch y Fetch's Mining & Mercantile también merecen la pena. Aprovecha que estás junto a la montaña para disfrutar del esquí, o realizar actividades al aire libre como el descenso en trineo.
Centro turístico Purgatory - A 8 min en coche - 6.5 km
Electra Lake - A 9 min en coche - 5.0 km
Cliffs at Tamarron - A 12 min en coche - 12.8 km
Animas River - A 17 min en coche - 19.0 km
Cómo moverse por la zona
Estación de tren de Silverton: 36 min en coche
Durango, CO (AMK-Animas Air Park): a 40 min en coche
Restaurantes
Powder House - A 31 min en coche
Purgy's - A 7 min en coche
The Nugget (Bar) - A 5 min en coche
The Old Schoolhouse Cafe - A 19 min a pie
Dante's - A 37 min en coche
Preguntas frecuentes
¿En One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuánto cuesta alojarse en One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg?
A fecha de 17 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg el 24 de may de 2026 son de al menos 641 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg?
La salida se realiza a las 10:00.
¿Dónde se encuentra One-of-a-Kind Luxury Home - Hot Tub, Firepit, Views - 8 Min to Purg?
En la montaña, esta casa de vacaciones ofrece alojamiento a 3,8 km de Lake of the Pines y a 5 km de Electra Lake. Cliffs at Tamarron y James Ranch también están a menos de 20 kilómetros.
Comentarios
9,4
Excepcional
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
17 comentarios de un total de 23 con una puntuación de 10 - Excelente
10 - Excelente
17
5 comentarios de un total de 23 con una puntuación de 8 - Bueno
8 - Bueno
5
1 comentarios de un total de 23 con una puntuación de 6 - Normal
6 - Normal
1
0 comentarios de un total de 23 con una puntuación de 4 - Mediocre
4 - Mediocre
0
0 comentarios de un total de 23 con una puntuación de 2 - Horrible
2 - Horrible
0
9,8/10
Limpieza
10/10
Llegada
10/10
Comunicación
8,8/10
Ubicación
9,4/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
mathew c.
13 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Quick drive to the slopes, beautiful location. Not too far from the town.
mathew c.
Se alojó 3 noches en diciembre de 2025
Respuesta de VrboOwner el 14 de dic de 2025
Hello Matthew,
Thank you for your kind review! We are delighted to hear that the location was a quick drive to the slopes with a beautiful view. We are delighted to hear that you were able to enjoy your visit to the mountains! Your feedback is invaluable to us and we are honored to call you our guest. We look forward to hosting you again for another memorable stay.
Kind regards,
-Holly
De un sitio asociado
10/10 Excelente
Lisa W.
10 de dic de 2025
Gorgeous Home in Durango!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This house is stunning! We loved everything about it so much. Well stocked. Just take the 4 wheel drive seriously in the winter!
Lisa W.
Respuesta de VrboOwner el 12 de dic de 2025
Thank you for your wonderful feedback! We’re so glad to hear you loved the home and found it well-stocked. And thank you for the note about winter access—4-wheel drive is definitely important during snowy months. We’d be happy to welcome you back anytime
De un sitio asociado
10/10 Excelente
ashley I.
19 de ene de 2026
Lovely Adventure with Friends and Family
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
What a beautiful home. We had everything we needed for our stay. We had four adults and six children ages 4-13. The kitchen has anything and everything you can think of, which made meals easy. The home is in a very private neighborhood less than 10mins from the Purgatory base. It was an easy to go back and forth between home and slopes and a simple drive to downtown. Thanks for having us! Only side note is that the house water has a good amount of minerals.
ashley I.
Respuesta de VrboOwner el 21 de ene de 2026
Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective, and that you enjoy the home's location and kitchen supplies so much. :) It was a pleasure to host you and we hope you come stay with us again soon!
Verificado
10/10 Excelente
Robert W.
11 de ene de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Stay
Very nice property. Close to skiing.
Robert W.
Se alojó 4 noches en diciembre de 2024
Respuesta de VrboOwner el 12 de ene de 2025
Thank you for staying with us, and for completing a review!
We were happy to host you and your group, and are so glad to hear that you had a nice stay and found the home to be a very nice property.
We look forward to having you stay with Vacation Rental Collective again in the future!
Verificado
10/10 Excelente
Danny J.
19 de feb de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful Mountain Retreat
Our second time staying at this amazing property. If it snows a ton, be sure you have a 4WD vehicle and snow chains. But the journey is worth it! Perfect for families or groups, with a very responsive management team.
Danny J.
Se alojó 3 noches en febrero de 2025
Respuesta de VrboOwner el 19 de feb de 2025
Thank you for staying with us, and for completing a review!
We were happy to host you and your group, and are so glad to hear that you had an amazing stay.
In the winter, and especially after a large snow fall, 4WD and chains are a must to access this property!
We look forward to having you stay with Vacation Rental Collective again in the future!
De un sitio asociado
10/10 Excelente
Michael K.
20 de ene de 2025
Beautiful and well maintained home
Rating Details:
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful home capable of sleeping a large group. Extremely clean and well maintained. We had a great time here!
Michael K.
Respuesta de VrboOwner el 21 de ene de 2025
Thank you for your fantastic review! We're so glad to hear that the home worked well for your group and that you had a great time. It’s wonderful to know you appreciated the cleanliness and upkeep of the property. We’d love to host you again for another enjoyable stay!
Verificado
10/10 Excelente
Gwendolyn S.
14 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Stay
This property was beautiful! The pictures did not give it Justice. It was spacious, clean, and gorgeous. We would highly recommend it and would come back!
Gwendolyn S.
Se alojó 4 noches en octubre de 2023
Respuesta de VrboOwner el 1 de nov de 2023
Thank you for staying with us, and for completing a review!
We were happy to host you and your family and are glad you had an enjoyable time.
We look forward to having you stay with Durango Vacation Rental Collective again in the future!
Verificado
8/10 Bueno
Paula A.
20 de ago de 2024
Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
Quality vacation home
Super nice house. Rough road to get to the home. Need soft water and less smelly towels.
Loved the private setting, view of the lake and big deck to watch wildlife! Beds were very comfortable.
Paula A.
Se alojó 4 noches en agosto de 2024
Respuesta de VrboOwner el 21 de ago de 2024
Thank you for staying with us, and for completing a review!
We were happy to host you and your group and are glad you had an enjoyable time. Maintenance has added water softener, which has eliminated the issue with the towels.
We look forward to having you stay with Durango Vacation Rental Collective again in the future!
Verificado
10/10 Excelente
Barbara L.
16 de jun de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Durango
This was a beautiful place to spend a vacation with my kids and their spouses and grandkids! There was plenty of room for the 11 of us. The views were breathtaking and we enjoyed all of the extras! Thanks for a family vacation that we will always remember!
!
Barbara L.
Se alojó 4 noches en junio de 2022
Verificado
10/10 Excelente
John C.
22 de oct de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing Place!
Very accurate listing. This place has something for everyone. There are 3 full bedrooms with their own well appointed baths making 3 couples comfortable. The bunk room is great for kids. This place was more than big enough for our 3 families. Very nice kitchen. Media room is great for movie night. Hot tub on a cold night is great! Be sure to follow instructions on access carefully as most navigation apps don't find it very well. We loved out stay!!!
John C.
Se alojó 2 noches en octubre de 2024
Respuesta de VrboOwner el 22 de oct de 2024
Thanks so much for your review, John! We love that you had such a great stay and we'd be happy to host you again anytime!
De un sitio asociado
10/10 Excelente
Wesley H.
1 de ago de 2023
Awesome house!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was amazing!!! Very comfortable beds! All the furniture and decor was over the top nice with everything you could ever need. Secluded location was very quiet. Will definitely return.
Wesley H.
Respuesta de VrboOwner el 6 de ago de 2023
Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) Glad you enjoyed the property so much. We hope you come stay with us again soon!
De un sitio asociado
10/10 Excelente
Rachel E.
23 de jul de 2024
Beautiful home
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A beautiful home in a secluded location. Home was very clean and had a very nicely stocked kitchen, bedding, and any other amenities you may desire. The kids loved the theater room and hot tub. There were plenty of fans around the house if needed. We would stay here again.
Rachel E.
Respuesta de VrboOwner el 23 de jul de 2024
Thanks so much for taking the time to leave your great review, Rachel! We're so glad everything worked out for your stay and we'd love to have you back! -Mackey
Verificado
8/10 Bueno
SCOTT
29 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Family vacation
Beautiful home 1 mile from Purgatory Ski Resort. The online listing we used to decide on this rental stated it was 5 miles from downtown Durango however, it is closer to 25 miles from Durango. I am sure in the winter the proximity to skiing is awesome but we were there in August and wanted to be near town. Aside from that the home is awesome and very well maintained. Pleanty of room for our chidren amd grandchildren.
SCOTT
Se alojó 6 noches en agosto de 2023
Respuesta de VrboOwner el 16 de sept de 2023
Thank you for taking time to leave us a review! We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! We hope to see you back again in the near future!
De un sitio asociado
8/10 Bueno
Michael P.
27 de jul de 2023
Beautiful House
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great house, great location! Perfect for our group. Downside was that we didnt know it did NOT have A/C. The temp (July) of the house never got below 81 (81-86) so was pretty warm. Even opened the windows and used the provided fans.
Michael P.
Se alojó 7 noches en julio de 2023
Respuesta de VrboOwner el 25 de ago de 2023
Thank you for leaving us a review! We are sorry to hear that you were not aware that the property did not have AC. Unfortunately July of this year caught us all by surprise and it was hotter than usual. Most homes in Durango do not have air conditioning, so we do suggest opening any doors and windows in the evening to ventilate when the temperatures cool down, and we also do provide fans, which sounds like you did and used the fans as well.
De un sitio asociado
10/10 Excelente
David W.
27 de oct de 2023
High Up in Purgatory/Durango
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Excellent Vacation Rental Property. Very spacious. Plenty of room for 3 couples. Beautiful high-end finishes and furniture. House was very clean and everything worked. End of the road location. Very private. Highly recommend.
David W.
Se alojó 4 noches en octubre de 2023
Respuesta de VrboOwner el 27 de oct de 2023
Thank you for taking time to leave us a review! We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! We hope to see you back again in the near future!
De un sitio asociado
8/10 Bueno
Scott T.
14 de ago de 2023
Lonesome location
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was somewhat unhappy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was very nice & once we got a few issues resolved we enjoyed the stay. The problem with the house is location. It is 24 miles from downtown Durango & you spend a significant time driving to & back from Durango for groceries, restaurants etc.
Scott T.
Respuesta de VrboOwner el 19 de ago de 2023
Thank you for taking time to leave us a review! We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! We do understand your concern with spending a good 30 minutes driving from the property to the town of Durango one way. Thank you for the kind feedback and we hope to see you back again in the near future!
Verificado
10/10 Excelente
Bradley J.
21 de feb de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful home, quiet location, excellent views
We stayed in this home with two families. Four adults, 8 kids ages 7 to 13.
Our purpose was a winter getaway to play in the snow. The home itself is gorgeous. Lots of bathrooms and sleeping options. Our kids loved the bunk room.
There was 4 feet of snow and the roads were well plowed. However, as the listing says, if there is snow, you will wand 4wd and chains in the winter.
Our kids spent hours sledding down the hills to the side of the house.
One note--bring your own bottled water. The water from the tap wasn't the best.
Overall, we loved it and would rent again.
Bradley J.
Se alojó 3 noches en febrero de 2023
Verificado
10/10 Excelente
Danny J.
6 de feb de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Modern and Magnificent
It sounds cliche, but the pictures truly can't convey the beauty of this house and the surrounding area. The house is just secluded enough but still very convenient for a local run to the Needles store or Schoolhouse Pizza. Of course, it is also just down the highway from Purgatory--so convenient! The only caution is to be certain that you bring a four-wheel drive vehicle and maybe even a set of chains as well. The drive in through the neighborhood and the steep driveway can be challenging during a snowstorm. The plus side of being snowed in for a day was that our group got to really enjoy the house--and we still got some skiing and boarding in, with plenty of fresh powder!
Danny J.
Se alojó 3 noches en febrero de 2024
Respuesta de VrboOwner el 7 de feb de 2024
Thank you for staying with us, and for completing a review!
We were happy to host you and your family and are glad you had an enjoyable time, especially with the large snowstorm during your stay.
We look forward to having you stay with Durango Vacation Rental Collective again in the future!
De un sitio asociado
10/10 Excelente
John L.
18 de feb de 2024
Purgatory Group Trip
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved the house. Our group consisted of 6 adults, 8 children and it still felt huge. The kids loved the bunk room and everyone enjoyed the hot tub and media room. The house had more amenities then listed including, baby gates, drip and Keurig coffee pots, outside fire pit, and all the appliances you could possibly need. One non-negotiable is a 4WD vehicle is mandatory especially in winter. All families had 4WD and still needed chains to get up and down the road and driveway. Was sort of a pain but the house was worth it.
John L.
Respuesta de VrboOwner el 18 de feb de 2024
It's fantastic to hear that you loved the house and that it comfortably accommodated your large group of 6 adults and 8 children. The spaciousness, especially with a bunk room for the kids, must have contributed to a delightful stay.
The added amenities like baby gates, multiple coffee pots, an outside fire pit, and a well-equipped kitchen with all necessary appliances are great surprises that likely enhanced the overall experience.
It's good to know that you mentioned the importance of a 4WD vehicle, especially in winter. While it may have been a bit challenging with chains needed on the road and driveway, it's reassuring that you found the house to be worth the effort. As the HOA does plow the roads for this property, there is only so much that we can do for our guests as far as the road goes. We hope to see you back again in the near future!
De un sitio asociado
10/10 Excelente
Renee S.
4 de ene de 2024
Mountain Retreat
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family of 8 rented the house for a week of skiing and snowboarding at Purgatory. Granparents, parents and 4 children. The home was lovely and beautifully appointed. We have stayed at vacation homes that did not provide adequate cooking equipment so we brought a great deal of our own and never even needed to dig it out! The house was spotless, instructions were detailed and easy to follow. It is very remote and impossible to get to without 4 wheel drive or chains. One of our vehicles was a Subaru but that was not sufficient, we had to find chains in the community in order to get up to the house. Our 4 wheel drive truck did fine.
Renee S.
Respuesta de VrboOwner el 3 de feb de 2024
Thank you for choosing our home for your family ski trip! We're thrilled to hear that you found the accommodation lovely and well-appointed, and that it exceeded your expectations in terms of cooking equipment and cleanliness. We appreciate your feedback regarding access and will ensure that future guests are well-informed about the necessity of 4-wheel drive or chains. We hope your skiing and snowboarding adventures were unforgettable, and we look forward to hosting you again in the future!
Verificado
6/10 Normal
Kenneth M. H.
19 de mar de 2025
Aspectos positivos: Limpieza, llegada y comunicación
Winter 2025 Ski Trip
The Rental Mgmt Co was easy to communicate with and for the most part extremely helpful. The home was beautiful with a few quirks during our stay like hot water running out, but is a wonderful home that we enjoyed a lot.Major Issue (sorry I have to share this as it is important): Getting to the home in the wintertime was extremely dangerous. The road was muddy, mixed with snow and ice for 1/4 mile. Unless remedied, this home should not be rented during wintertime storms in my opinion. We had to have two 4 wheel drive cars towed and bought 8 bags of sand for road entry and driveway. Even with chains it was extremely dangerous and slippery. Several of our guests fell having to walk to the home due to conditions after vehicles could not get to the home. The guy towing our cars said he had towed 50 vehicles in that specific area of the entry over the past three years and that he considered it the worst in the Purgatory area. The Rental Mgmt co did have road plowed and sanded twice but only after I called on two separate occasions. Again, great home but extremely dangerous road to access and guests should be warned in advance about what they are getting into. Towing and sand cost me 500 and no offer for reimbursement or response to my request was given.Thank you. Ken & Desiree
Kenneth M. H.
Se alojó 8 noches en febrero de 2025
Respuesta de VrboOwner el 19 de mar de 2025
Thank you for taking the time to share your feedback.
We're so glad to hear that you enjoyed the home and found the communication with our team helpful. We truly appreciate your understanding regarding the quirks that arose during your stay, such as the hot water running out. We were happy to get that addressed during your stay to ensure you had sufficient hot water.
We deeply apologize for the challenges you faced with the road conditions. We absolutely understand how concerning and frustrating it can be when unexpected weather impacts travel plans. Winter conditions in the area can indeed be unpredictable, and while we do our best to ensure that the road is plowed and sanded, we recognize that additional measures are sometimes needed in more extreme weather.
Regarding the expenses you incurred, we sincerely regret that your experience was affected by these unforeseen circumstances. While we're unable to offer reimbursement for the towing and sand costs, we will certainly take your feedback into consideration as we work to improve the overall guest experience. We value your suggestions and will be exploring additional ways to address these concerns moving forward.
Again, thank you for sharing your thoughts, and we hope to welcome you back in the future under better weather conditions. We're so glad to know you enjoyed the home overall and truly value your input as we continue to improve our services.
De un sitio asociado
8/10 Bueno
Wanda B.
4 de abr de 2024
Spring Break 2024
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Home was beautiful and we had an enjoyable time. Lots of snow! We were however told only 4-wheel drive vehicles were required when actually tire chains were required as well. Found this out after we could not climb the mountain to access the house and slid backwards into a snow embankment which was covered over a rock and dinted the rear end of our vehicle. Staff was helpful in putting us in contact with a gentleman that came by and put the chains on our SUV. He did mention that this was his 6th call to rescue tenants. The HOA was a little slow in snow plowing as we were told they were to plow every 4 inches and that wasn’t the case. The home was well furnished with all amenities however silverware and utensils in the drawers and dishes in the cabinets were not cleaned well and we found food on numerous pieces. One exception is towels are not plentiful. We do reuse but during a seven day stay more should be provided to prevent us from continuously having to do laundry on our vacation. Also, the wooden floors had white streaks pretty bad mostly around the kitchen area from being mopped. Nothing that we couldn’t clean and did. Overall it is a very beautiful home and it was enjoyed by all. We thank you!
Wanda B.
Se alojó 7 noches en marzo de 2024
Respuesta de VrboOwner el 6 de abr de 2024
Thank you for your detailed feedback. We're glad to hear that you found our home beautiful and that you had an enjoyable time despite the challenges you faced.
We apologize for the miscommunication regarding the requirement for tire chains. Safety is our top priority, and we regret any inconvenience or damage caused by the misunderstanding. We appreciate your patience and cooperation in resolving the situation.
Regarding the snow plowing, we apologize for any inconvenience caused by the delay. We will address this issue with the HOA to ensure that snow removal procedures are followed promptly and effectively in the future.
We apologize for the cleanliness issues you encountered with the silverware, utensils, and dishes. This falls short of our standards, and we will work with our cleaning staff to ensure that all items are thoroughly cleaned and inspected before each guest's arrival.
We appreciate your feedback regarding the towels and wooden floors. We will take your comments into consideration to improve our future guests' experiences.
Despite these issues, we're pleased to hear that you enjoyed your stay overall. Your satisfaction is important to us, and we thank you for choosing to stay with us. We hope to have the opportunity to welcome you back for a smoother and more enjoyable experience in the future.
De un sitio asociado
10/10 Excelente
Brian R.
18 de nov de 2022
Best Anniversary Trip Ever!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was the perfect house for a 40th Anniversary celebration! The hot tub was great, loved the deer that walked thru the property. The house is great for a couple wanting to get away, or for a large group. We will definitely keep this house on the list to visit again.
Brian R.
Respuesta de VrboOwner el 2 de ago de 2023
Thank you so much for taking the time to leave a review! We are glad to hear you had a great stay and had a positive experience interacting with our team. It was such a pleasure to host you and we hope you come stay with VRC again for your next visit to Ouray.
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Propietario/a: Vacation Rental Collective - The Durango Collection
Idiomas:
Inglés
Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.