Hidden Gem Retreat

5 star review! Quiet, respectful, clean, and organized. What more could a host hope for?

It was a pleasure hosting Robert and his family. They were wonderful guests. I am glad we were able to make your stay more relaxing and enjoyable and would be our honor to host you all again. Thanks again for visiting and come back see us again soon. 😊

It was a pleasure hosting Brandon and Fidelia. They are welcome back anytime.

It was a pleasure hosting Nicole and her family. They were wonderful guests. I am glad we were able to make their stay more relaxing and enjoyable and would love to host them again. Thanks again for visiting and come back see us again soon. 😊

Thank you so much for your wonderful review Barbara. It was our pleasure hosting you all. 😊

Thank you Jose. It was a pleasure to your family. 😀

Thank you for all your kind words. It was our pleasure to host you and your family. Do come and visit us again soon! :-)

Thank you for your review. The back yard is actually not included in the Airbnb listing since it connects to the separate studio which is currently being renovated. 😀

Thank you for kind words Ellen. I am glad we were able to make your trip enjoyable and memorable. Please visit us agin anytime. 😀

Really enjoyed hosting Barbara and her family. The overall communication was great. They followed all the house rules and left the place clean. What more can you hope for as a host? Thanks again and do come visit us again soon! :)

Thank you for you review. In all fairness, we would just like to state that the mattresses are relatively new and padded with good quality foam toppers. The home is conveniently located in the heart of Payson and close to all dinning and shopping facilities. The streets is relatively quiet, this is the first time someone indicated otherwise…however, we were notified by the neighbors that Caroles dogs were roaming around the neighborhood without a leash and causing disturbance. In addition, the guest lacked communication and failed to notify us of the damage that was caused to our glass dinning table for which a claim for the damages is being filed.

It was a pleasure hosting Chris and husband. They were wonderful guests and left everything extremely neat and tidy. I am glad we were able to make their stay more relaxing and enjoyable and would love to host them again. Thanks again for visiting and come back see us again soon. 😊

Thank you for your review, however in our defense for future guest, we would like to clarify some of the items above. 1. The home is not under construction by any means…lol but was fully renovated and is fully functional before it was listed on VRBO. 2. The HVAC is less then a year out, however during the guest’s stay, the newly installed Nest Thermostat error we our not sure what happened but it was addressed by our maintenance staff along with the air conditioning company immediately with the highest priority. 3. Each Bedroom is equipped with a queen mattress, foam mattress toppers, comforter sets and extra blanket in each bedroom and pillows to cater to our guests. 4. The home comes with a full gas stove and a large Air Fryer oven that has plenty of space to bake large meals and pizza. Not sure what the guest was looking to bake in a conventional oven during her brief stay which the large air fryer Family oven was not able to provide. ☺️ 5. The front door has a PIN code lock which is not only simple to use but was shared with the guest prior to her check in. All she had to do is to enter the 4 digit code and the door opens so kinda confused by what additional instructions the guest was seeking. 6. The Neat Thermostat is relatively easy to operate, but the guest took the matter into her own hand and ended up causing it to error out instead of reaching out of had any questions so our staff would’ve been happy to assist, this act of her ended up costing us more money to address then any possible profit we would’ve made from this booking. 7. Our housekeeping staff really does a thorough job when it comes to cleaning and sanitizing the premises, not to mention, we have not gotten any other complaints. 8. Given the price this guest paid for our the 5 star property and amenities and for her to still complain, I am afraid there may not be a place anywhere that can cater to her every wish especially after breaking our new Nest thermostat and leaving us to pay for the costly repair on her accounts. I wish her well, However would not recommend her to any other host. 😂

Guest was excellent and respected the space. Easy to communicate with. Left the place looking great. Recommend to any host. Additional chairs added in the front price. The guest and his family are welcome back anytime. 😊

Gracias por su sugerencia y revisión. Se agregó doblador. 😊