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South Facing Pool at Sandy Ridge!

Galería de imágenes de South Facing Pool at Sandy Ridge!

Piscina
Piscina
Habitación
Sala de juegos
Habitación

Comentarios

8,2 de 10
Muy bueno
4 habitaciones3 baños9 huéspedes

Servicios populares

  • Piscina privada
  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en garaje disponible
  • Cocina
  • Lavadora
  • Aire acondicionado

Echa un vistazo a la zona

Ver en el mapa
Davenport, FL
  • Place, Club de golf Providence
    ‪A 3 min en coche‬
  • Place, Campo de golf Reunion Resort Golf Course
    ‪A 4 min en coche‬
  • Place, Club de golf ChampionsGate
    ‪A 8 min en coche‬
  • Airport, Orlando, Florida (MCO-Orlando Intl.)
    ‪A 38 min en coche‬

Habitaciones y camas

4 habitaciones (capacidad para 9 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

1 cama de matrimonio grande

Habitación 3

3 literas individuales

Habitación 4

2 camas individuales

3 baños

Baño 1

Baño 2

Baño 3

Otros espacios

Cocina
Comedor

Acerca de este alojamiento

South Facing Pool at Sandy Ridge!

Welcome to Tranquill Hideaway at Sandy Ridge!

This beautiful private pool home overlooking conservation land is situated in the exclusive Sandy Ridge Development. Just 3 miles/5minutes to I-4 and only 30 minutes from Orlando Airport, and 60 minutes from either coast for beaches. It's the perfect location!

We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home.



Dining Area and Kitchen

Off the living room is the formal dining room which seats six. The kitchen is fully stocked and has everything you need to prepare a quick snack to a full family meal.

Living Room

There is a sofa, loveseat and accent chair to relax and enjoy the entertainment on the large flat screen TV. There is a ceiling fan and sliding doors leading to the pool area.


Bedrooms

One Story Home.

Bedroom 1 - Master with King bed, 32" flat screen Smart TV, ceiling fan, views of the pool, en-suite

Bedroom 2 - Master with King bed, 32" TV, ceiling fan, en-suite

Bedroom 3 - Bunk beds (sleeps 3), 32" flat screen TV, ceiling fan, PS4 with 2 consoles, variety of games

Bedroom 4 - Two Twin beds, 32" flat screen TV, ceiling fan (Mickey Mouse themed)

All linens provided.

Bathrooms

Bathroom 1 - En Suite off Bedroom 1 with walk in shower, sink, toilet, walk in closet

Bathroom 2 - En-suite off Bedroom 2 with walk in shower, sink, toilet

Bathroom 3 - Family bathroom with bath/shower combo, sink, toilet

Alls towels are provided

Games Room

Features an electronic dart board and a gaming table for pool - a new air hockey table is on order currently.

Laundry

There is a full size washer and dryer, iron and ironing board, and pool towels.

Pool

Everyone loves the pool area! Take advantage of the beautiful conservation views while relaxing on the sun loungers or floating in the pool!

Pool Heat Information

The pool can be heated on request and for an additional charge.

Pool Heat is recommended during winter, early spring and during cooler weeks in summer.

Pool heat is necessary if your home has a spa interconnected with the pool and you want to have the spa hotter than the pool temperature.

Pool heat is set to 88 degrees F and if there is a spa, the spa will function is set to 100-102 degrees F. The achieved temperature will vary according to the weather conditions of the day/night and is not guaranteed.

The pool heater runs for approximately 12-15 hours each day and will turn off overnight.

Pool Heat Pricing

The pool in this home can be heated on request and is an optional extra. It can be heated for a minimum of 5 consecutive days ($200 plus tax) and the cost for heat is $40 for each night plus tax. If during the course of your stay, you decide to purchase pool heat, then there is an additional charge to cover the cost of sending out a technician to activate the system which is $40.

Once activated, pool heat must remain on for the duration of your stay. Exceptions can be made to stays longer than 14 nights.

Pool heat must be requested and paid for at least 48 hours prior to arrival to avoid an additional activation fee of $40. This fee is payable to enable an engineer to attend to the activation of the system.

Example: Pool heat will cost $245 including tax for a 7 night stay if requested and paid for 48 hours prior to arrival.

For the BBQ grill, We have a brilliant rental partner who can deliver a serviced and clean grill to you. There are 2 options:

2-Burner BBQ Grill:

5-Burner BBQ Grill:

This includes a full propane tank. Please contact us for the most up to date availability and prices for your stay.

Upon arrival, you will find an initial startup of supplies for your use. Supplies provided are:

* 1 x roll of paper towels

* 1 x dish sponge

* 2 x dishwasher tablets

* 1 x small dish soap

* 1 x trash bag per bin

* 1 x toilet roll in each bathroom

* 2 x sachets of laundry soap

* Small hand soaps in each bathroom

* For all your other needs, there are grocery stores within 3 miles (Publix, Aldi)

In addition to your groceries, we highly recommend purchasing additional items to the startup list above - especially extra toilet paper, paper towels and trash bags.



Additional Information

Check in from: 4pm

Check out by: 10am

If you would like an earlier check in or a later check out, please inquire 24 hours prior (fees may apply).



Once booked, guests will be asked to provide:

Identification in the form of Driver’s License or similar.
ID selfie
The names and ages of all adults who will be attending the property
Signed rental agreement

We reserve the right to require all adult guests to provide identification. All of these items must be completed within 24 hours of placing the reservation or prior to arrival (whichever is sooner). Where this is not completed, the booking is liable to cancelation without further notice or refund.

We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home.

The occupancy limit for this property applies 24 hours a day and all reservations require completion of an electronically signed rental agreement, agreeing to the conditions of the rental which includes that no parties are permitted at this home.

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 25
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Número de alojamiento: 3353661vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.

Información sobre la zona

Davenport

Esta villa se encuentra en el barrio Sandy Ridge de Davenport, cerca de parques temáticos. Campo de golf Reunion Resort Golf Course y Club de golf ChampionsGate son excelentes opciones para los que buscan unas vacaciones activas; añádelas a tu itinerario junto a otros atractivos turísticos como Complejo de entretenimiento Old Town y Walt Disney World® Resort. ¿Viajas con niños? Entonces una buena opción será llevarlos a Disney's Hollywood Studios®, ¡estarán encantados! Puedes aprovechar también para ver algún partido o evento en ESPN Wide World of Sports Complex. Dedica algo de tiempo a descubrir cuáles son las actividades de la zona, entre las que se incluyen los recorridos en lancha motora, los paseos para ver animales salvajes y la observación de aves.
Mapa
Davenport, FL

Qué hay en los alrededores

  • Club de golf Providence - A 3 min en coche - 3.5 km
  • Campo de golf Reunion Resort Golf Course - A 4 min en coche - 4.7 km
  • Campo de golf Jack Nicklaus - A 6 min en coche - 6.0 km
  • Club de golf ChampionsGate - A 8 min en coche - 8.3 km
  • Club de golf Mystic Dunes - A 9 min en coche - 10.8 km

Cómo moverse por la zona

  • Estación de tren Kissimmee: 17 min en coche
  • Estación de Poinciana: 9 min en coche
  • Kissimmee, FL (ISM-Kissimmee Gateway): a 19 min en coche

Restaurantes

  • ‪Wawa - ‬A 4 min en coche
  • ‪McDonald's - ‬A 4 min en coche
  • ‪Texas Roadhouse - ‬A 5 min en coche
  • ‪Starbucks - ‬A 4 min en coche
  • ‪7-Eleven - ‬A 6 min en coche

Preguntas frecuentes

¿En South Facing Pool at Sandy Ridge! hay piscina?

Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.

¿Cuánto cuesta alojarse en South Facing Pool at Sandy Ridge!?

A fecha de 9 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en South Facing Pool at Sandy Ridge! el 16 de jun de 2026 son de al menos 104 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿En South Facing Pool at Sandy Ridge! se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en South Facing Pool at Sandy Ridge!?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en South Facing Pool at Sandy Ridge!?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en South Facing Pool at Sandy Ridge!?

La salida se realiza a las 10:00.

¿Dónde se encuentra South Facing Pool at Sandy Ridge!?

Esta villa de Davenport para familias se encuentra en la zona de Sandy Ridge, a menos de 5 kilómetros de Club de golf Providence y Campo de golf Reunion Resort Golf Course. Club de golf ChampionsGate y Campo de golf Jack Nicklaus también están a menos de 10 kilómetros.

Comentarios

8,2

Muy bueno

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
12 comentarios de un total de 21 con una puntuación de 10 - Excelente
4 comentarios de un total de 21 con una puntuación de 8 - Bueno
2 comentarios de un total de 21 con una puntuación de 6 - Normal
1 comentarios de un total de 21 con una puntuación de 4 - Mediocre
2 comentarios de un total de 21 con una puntuación de 2 - Horrible

8,2/10

Limpieza

9,0/10

Llegada

8,8/10

Comunicación

9,2/10

Ubicación

8,8/10

Precisión del anuncio

Comentarios

Verificado

8/10 Bueno

amanda m.

Aspectos positivos: Llegada, comunicación y ubicación
The house was very nice, the host were great very responsive with any questions we had and quick to answer. We really liked the layout of the house as well
Se alojó 21 noches en enero de 2026
Respuesta de VrboOwner el 14 de feb de 2026
Thank you so much for your kind words! I’m delighted to hear that you enjoyed the house and found the layout comfortable. It was a pleasure hosting you, and I’m glad we could assist promptly with any questions you had. You’re always welcome back anytime, and we’d love to host you again in the future!
Verificado

10/10 Excelente

kevin m.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Lovely place to stay. My grown up grandson and myself had a great week Thanks for letting us stay in your lovely clean safe home.Kevin.
Se alojó 7 noches en octubre de 2025
Respuesta de VrboOwner el 7 de nov de 2025
We’re so happy to hear that you and your grandson had a great week and enjoyed your stay. It was a pleasure hosting you both, and we’d love to welcome you back anytime!
Verificado

10/10 Excelente

Christopher F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very clean check in was very easy neighbor hood was quiet pool was clean
Se alojó 5 noches en agosto de 2025
Respuesta de VrboOwner el 18 de sept de 2025
Hi Christopher, Thank you so much for your kind words! We are so glad to hear that you found our home clean, check-in easy, and enjoyed the quiet neighborhood and clean pool. It was a pleasure hosting you and we’d be thrilled to welcome you back anytime.
Verificado

8/10 Bueno

Grace D.

Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio

Nice place to stay

Nice place to stay
Se alojó 5 noches en diciembre de 2024
Respuesta de VrboOwner el 7 de mar de 2025
Thank you for your review, Grace! We're happy you found our place nice and hope to welcome you back for another great stay.
Verificado

10/10 Excelente

Vaidehi P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Enjoyed vacation

Love this property..
Se alojó 5 noches en junio de 2025
Respuesta de VrboOwner el 3 de jul de 2025
Hi Vaidehi, Thank you so much for the 5-star review! I'm so happy to hear you loved the property. It was a pleasure hosting you, and I hope to welcome you back again soon!
Verificado

10/10 Excelente

Mistie D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Good stay

Will stay again
Se alojó 2 noches en diciembre de 2024
Respuesta de VrboOwner el 12 de mar de 2025
Hi Mistie, Thank you so much for your kind words! We're thrilled to hear that you had a great stay and that you’d choose to stay with us again. It truly means a lot to us! We strive to provide a comfortable and enjoyable experience for all our guests, and knowing that you’d return is the best compliment we could receive. We’d love to welcome you back anytime!
Verificado

10/10 Excelente

Nubia T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Nice house

We love it.
Se alojó 3 noches en abril de 2025
Respuesta de VrboOwner el 9 de may de 2025
Hi Nubia, Thank you so much for the 5-star review! We're thrilled to hear you loved your stay. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Verificado

10/10 Excelente

Samantha M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Everything was great

Family getaway the house definitely was perfect for us
Se alojó 2 noches en septiembre de 2024
Respuesta de VrboOwner el 6 de oct de 2024
Thank you so much for your kind words! We are so glad to hear that our home was perfect for your family getaway. It's our pleasure hosting you and we are looking forward to welcome you back in the future. Thank you.
Verificado

10/10 Excelente

Bradley M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Sunny sandy ridge

Enjoyable stay. Pool was perfect! Very responsive host.
Se alojó 6 noches en marzo de 2024
Respuesta de VrboOwner el 6 de may de 2024
I'm glad to hear you had an enjoyable stay! If you ever decide to visit again, we'd love to welcome you back!
Verificado

8/10 Bueno

Ladonna W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Enjoyed the pool and the location

We enjoyed our stay. The pool and home were great. We had a few minor issues but the property manager promptly handled it.
Se alojó 6 noches en febrero de 2024
Respuesta de VrboOwner el 11 de mar de 2024
I'm delighted to hear that you enjoyed your stay! Your satisfaction is our priority, and I'm glad the property manager swiftly addressed any minor issues you encountered. We look forward to hosting you again in the future!
Verificado

10/10 Excelente

Yovany M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Good

Comfortable house to stay with the family and rest when you finish your day in the parks.
Se alojó 2 noches en junio de 2024
Respuesta de VrboOwner el 3 de jul de 2024
Thank you so much for your kind words, Yovany! We're thrilled to hear that you and your family found the house comfortable and enjoyed resting here after your park adventures. We hope to welcome you back for another stay soon!
Verificado

10/10 Excelente

Gloria R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great stay

Overall it was a great stay, minor issues i feel should be corrected for future renters but nothing that will disturb the stay. The master bedroom by poolside has a very comfortable bed! Very very very quiet neighborhood! Thank you!
Se alojó 9 noches en junio de 2023
Respuesta de VrboOwner el 14 de ago de 2023
Hi Gloria, Thank you for your feedback! We're thrilled to hear that you had a great stay overall. We appreciate your input on the minor issues and will certainly worked about them for future renters. We're glad to know that the master bedroom's comfortable bed and the quiet neighborhood added to your experience. Your satisfaction is important to us, and we hope to welcome you back in the future.
Verificado

8/10 Bueno

Matthew L.

Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio

Spring Break

Overall this was a good house for our families needs. The pool was enjoyable and the neighborhood is quite. The keyless entry can be a little tricky at times to lock but the owners were quick to respond with help.
Se alojó 6 noches en marzo de 2024
Respuesta de VrboOwner el 20 de abr de 2024
Hi Matthew, I am pleased to hear that our house met your family's needs during your stay. It's wonderful that you found the pool enjoyable and appreciated the peacefulness of the neighborhood. I apologize for any inconvenience you experienced with the keyless entry system. However, I am glad to hear that our team was able to provide prompt assistance whenever you needed help. Thank you for choosing our property for your stay, and I hope to welcome you back again in the future.
Verificado

6/10 Normal

Kendra W.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza

Okay

The property could be cleaner, the pool needed cleaning for sure. The price was a good value for the property
Se alojó 5 noches en septiembre de 2024
Respuesta de VrboOwner el 7 de oct de 2024
Thank you for your feedback! The pool is scheduled for weekly maintenance, but if this had been reported during your stay, we could have arranged for an earlier cleaning to ensure you fully enjoyed the amenities. We appreciate your understanding!
Verificado

10/10 Excelente

Shaydie R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

5 stars

My daughter and husband loved the pool! Plenty of beds and room in the house. Noticed the screen door out by the pool didn't latch and there was a hurricane coming to Florida so was worried with all the wind blowing it, told them and maintenance was out to fix it! Would recommend!
Se alojó 6 noches en septiembre de 2024
Respuesta de VrboOwner el 8 de dic de 2024
Thank you so much for your lovely feedback! We are delighted to hear that your daughter and husband enjoyed the pool and that the house provided plenty of space and comfort for your family. We truly appreciate you bringing the issue with the pool screen door to my attention, especially with the hurricane approaching. We are glad our maintenance team was able to address it promptly for your peace of mind. Your recommendation means the world to us, and we would love the opportunity to welcome you and your family back again in the future. Thank you once again for choosing our home for your stay!
Verificado

10/10 Excelente

Roland N.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Get Winter Getaway!!!

Great Stay!! Visited Family & Friends in the Davenport area. House had everything we needed. Beds were comfortable. House was clean. Location was awesome, located just outside the hustle & bustle of park area, But, close enough to be there in a few minutes. There are many food choices as well, Publix & WAWA are around the corner and there are many sit down locations nearby if you are looking to go out. Will stay again.
Se alojó 6 noches en enero de 2024
Respuesta de VrboOwner el 12 de feb de 2024
Thank you for your kind words! We're delighted to hear that you had a great stay and that the house met your needs. It's wonderful to know that you found the location convenient and enjoyed the amenities nearby. We look forward to welcoming you back again in the future!
Verificado

6/10 Normal

Leesa J.

Aspectos positivos: Limpieza y ubicación
Aspectos negativos: Llegada, comunicación y precisión del anuncio

Sandy ridge

Sandy Ridge, first I wanna say the house was very clean. Very nice house. But in the pictures make it seem like the house is big. It’s a small house for four bedroom with a one car garage parking which I find to be quite observed to have a four bedroom house with a one car garage parking. OK I also find it a little bit interesting Why such a nice house does not have detachable showerheads that’s a must and I didn’t like the fact that when she opened the front door, the kitchen is right there. I don’t like that open concept of Kitchen. I don’t like it and the pictures look deceiving. Also they have this neighbor who keeps walking around the house the strange guy who lives in the neighborhood kept walking around the house the entire stay while I was there. I felt very uncomfortable when I felt very unsafe
Se alojó 3 noches en marzo de 2025
Respuesta de VrboOwner el 7 de abr de 2025
Thank you for taking the time to leave a review and sharing your feedback. I’m glad to hear that you found the house clean and nice. I understand your concerns about the space and the one-car garage. I will take your comments into consideration for future improvements. Regarding the detachable showerheads, I appreciate the suggestion, and I’ll certainly look into that. I also understand that the open concept of the kitchen isn’t for everyone, and I apologize if it didn’t meet your expectations. As for the neighbor, I’m truly sorry that you felt uncomfortable during your stay. Your safety and comfort are very important to us, and I will look into this matter further. Thank you again for your feedback, and I hope you still had an enjoyable stay overall.
Verificado

2/10 Horrible

Carole L.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Comunicación y precisión del anuncio

Would not stay again or at any Shine Villas Property

Issues :1. Almost all batteries were dead. In remotes throughout the house, bought our own since it was after 11 pm. 2. Hot in the house every day high 70s to low 80s and still at night, that kept the 2 adults from sleeping 2 nights. We kept the blinds closed and drapes pulled in the main rooms, which did not make for a nice visit. Two repair men can out on separate occasions. First made a fix. Second said house is not sun proofed enough, should tint windows, put insulated drapes up and do something about the high ceiling temperature readings. Advised we keep it below 72 . Still too hot at times even with that. 3. You definitely have raccoons going in your garbage can. Garbage bag(s) ripped open and stuff gone. We saw one in the yard eating something from the neighbors garbage. 4. Game table is totally off balance and all the pool balls go to the same areas of the table. Balls roll when they shouldn’t. 5. Missing puck for air hockey.6. The TV stopped working in the living room late the night before leaving. 7. We did not receive an email that gave leaving instructions. I checked my junk mail folder too. We cleaned up and did not leave things so it should be good. We put the garbage out on Monday night for pick up. We washed the dishes we used and left them in the dishwasher. #1 we left batteries out of remotes so someone knows to change them. #2 and #3 reported to Shine Villas#6, we were leaving in the morning so it was not worth reporting for
Se alojó 11 noches en abril de 2025
Verificado

2/10 Horrible

Oisin B.

Aspectos negativos: Limpieza, comunicación, ubicación y precisión del anuncio

Unkempt, unclean, outdated property - avoid Shine Villas - not enough characters for review!

Struggled with old door lock when we arrived. Unimpressed at first - dated living room furnishing, decor, etc and lacked freshness. Bed clothes in all bedrooms were stained/had hairs on them - beds thrown together and not changed/made up properly (one was a day later). Floors/counters not washed down (sticky and dirty) - balls of hairs and dust found right along skirting boards, behind doors and in every corner throughout property. Toilets/showers not thoroughly cleaned. Living room carpet was used and dirty in appearance - could be pulled back to expose hair and dust along with one or two small dead frogs - other rooms had small dead creatures too. A number of panels were missing/cut out from the pool screen - bugs and small creatures constantly permeated the pool and surrounding area. Panels were only replaced late on the third last day of our trip so we were unable to enjoy the pool due to other plans/poor weather. Pool area and pool screen very dated/disheveled in general - mouldy/worn in places - no Spa! Other issues - draughty kitchen window, a few missing window blind slots, loose shower doors, dirty exterior windows. Host offered a 50% refund and to vacate within 3 days of arrival when we raised these issues which was unacceptable. Host/Vrbo also advised our complaint did not indicate any major issue that would prevent us from completing our stay at the property - lost for words/angry that you should expect to accept extremely poor hospitality standards on arrival.
Se alojó 14 noches en octubre de 2024
Respuesta de VrboOwner el 7 de abr de 2025
Thank you for sharing your feedback. I sincerely apologize for the issues you experienced during your stay. I take your comments seriously and am truly sorry that the house did not meet your expectations. We attempted to address the cleanliness and maintenance concerns immediately during your stay, but I understand that you declined our assistance. Regarding the pool, I realize how frustrating it must have been with the missing panels and the overall condition of the pool area. Our team did try to resolve these issues, but I understand that you declined the offer for assistance. It seems you were unhappy with the situation and chose not to address the raised concerns. We offered a 50% refund and the option to vacate early in an effort to resolve the matter. I truly regret that your experience did not reflect the level of service we aim to provide, and I apologize for any frustration this has caused. Thank you again for your feedback, and we will use it to improve moving forward.
Verificado

4/10 Mediocre

Ann B.

Se alojó 6 noches en junio de 2025
Verificado

10/10 Excelente

Kenneth G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Se alojó 3 noches en mayo de 2025
Respuesta de VrboOwner el 26 de jun de 2025
Hi Kenneth, Thank you so much for the 5-star review! We truly appreciate it and would love to host you again in the future.

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