The River Barn at Lake Moomaw

Thank you for your stay and your thoughtful review! We look forward to your return!

Thank you so much for your stay, and your thoughtful review! We hope you can come again!

I appreciate the feedback about your concerns, which I am taking to heart and doing my best to resolve. I understand that lack of timely information and response must have been frustrating and disappointing. I am reaching out to explain that my unavailability was an extremely unusual circumstance and to offer apology for failing to serve you in the exemplary way that I strive to serve all of our guests. My lack of timely communication resulted from technical issues with my cell phone due to being in the middle of cell service provider transfer, in combination with my being out of town visiting family, out of routine and time zone. I know none of this changes your personal experience, but I want to assure you and future guests that I have been hosting on VRBO and Airbnb for 2 years and am proud to be consistently rated for great communication and ease of check in, which can be verified by taking a moment to look over my reviews on VRBO as well as on other platforms where we get bookings for the River Barn. I will continue to do my best and plan to take precautions when navigating unusual circumstances that may affect my hosting abilities in the future. I sincerely regret that I failed to serve you satisfactorily. Concerning the ants, I am so sorry they ruined some of your food! They have moved in suddenly and unexpectedly before, but it is difficult to foresee when/if that will happen. We put fresh traps and bait out which solved the problem in the past, but we also added a labeled plastic food storage tub in the pantry for use in any future invasions! Thank you again for your stay. I hope you will consider coming again and giving us the opportunity to change your opinion.