View of Riverwalk frm 1 BR King Bed Apt

The listing is accurately represented in the photos and description, and guests are able to see the size, layout, and furnishings before booking. Complaining about these things after the stay, when they were already visible and disclosed in the listing, is unnecessary. Parking arrangements are also clearly explained prior to check-in, including that the closest parking is a short distance away. Additionally, there is a grocery store located only about six blocks from the property that is also disclosed before check in. What is surprising is that none of these concerns were mentioned at any point during their stay. We always encourage guests to reach out while they are here so we have the opportunity to address any issues right away. We have hosted many guests over the years and have never received complaints about the size, furniture, nearby grocery access, or parking arrangements or alleged smoke. Holding concerns until after checkout and then placing them in a public review does not give hosts an opportunity to help and unfortunately comes across as unnecessarily negative.