Rooftop Garden Oasis in the Heart of Old San Juan | Solar Power & Cistern

Thank you for sharing your feedback with us Czarina. We’re truly sorry to hear that your experience did not meet expectations. Since your stay, we have already installed a brand new AC system to ensure guests are comfortable at all times. Regarding the “brick room,” this is part of the property’s historic character, and while we do our best to preserve its charm, we are also working on new solutions to prevent dust from coming out. We also have regular gardening service at the property, and any other issues you mentioned have been addressed accordingly. We sincerely apologize for the inconveniences you encountered and appreciate you bringing them to our attention, as it helps us improve. We hope we’ll have the opportunity to welcome you back so you can experience all the updates and improvements we’ve made.