1 habitación1 baño4 huéspedes144.0 metros cuadrados
Servicios populares
En la playa
Piscina climatizada
Bañera de hidromasaje en las instalaciones
Aparcamiento en las instalaciones disponible
Cocina
Lavadora y secadora
Echa un vistazo a la zona
Puerto Peñasco, SO
Playa Bonita
Place, Playa Bonita
A 19 min a pie
Campo de golf The Links
Place, Campo de golf The Links
A 4 min en coche
El Malecón
Place, El Malecón
A 11 min en coche
Habitaciones y camas
1 habitación (capacidad para 4 personas)
Habitación 1
1 sofá cama doble
Habitación 2
1 cama de matrimonio grande
1 baño
Baño 1
Bañera o ducha · Bañera · WC
Otros espacios
Porche o patio
Cocina
Balcón
Comedor
Acerca de este alojamiento
Condo BE 503 - 1 habitación, 1 baño, vista al mar, piso superior
Ven y quédate con nosotros en Bella Sirena. Estamos en la mejor playa de Rocky Point, Sandy Beach. Tenemos varias comodidades muy interesantes. Hay 5 edificios, los jardines son muy hermosos, muy a menudo se utilizan para sesiones de fotos. También tenemos 5 piscinas, un bar junto a la piscina, áreas de barbacoa para pasar un día especial con la familia y una cancha de tenis para hacer ejercicio. No te equivocarás con esta elección.
Este condominio cuenta con un dormitorio y un baño. Este condominio se encuentra en el quinto piso de la Torre Estrella. Este condominio puede dormir 4 personas; dos en el dormitorio y dos en el sofá cama Queen en la sala de estar. La sala de estar tiene un diseño empotrado en el techo de mosaico, un sofá de tela marrón, un sillón a juego, una mesa de centro, mesas auxiliares y un gabinete para medios. Dentro del gabinete de medios hay un gran televisor, DVD, VCR y reproductor de CD. Usa las puertas correderas para salir a la terraza. El comedor está amueblado con una mesa redonda de madera con capacidad para 4 personas. Las paredes del comedor y la cocina están pintadas de un color verde menta. La cocina cuenta con gabinetes de madera oscura, encimeras de granito y electrodomésticos negros. El dormitorio principal está amueblado con una cama king size enmarcada en madera con un conjunto de muebles a juego. El juego de muebles incluye una mesita de noche, una cómoda, un espejo y una silla de tela azul. La ropa de cama es de color crema y durazno con varios cojines. La habitación tiene un gran armario y un tocador adicional. La habitación también tiene un cofre de banco que se puede usar para poner y quitar los zapatos. Se puede acceder al baño principal a través del pasillo o el dormitorio principal. El baño principal tiene una ducha de bloque de vidrio, bañera alargada y un tocador con lavabo simple.
El patio de esta unidad tiene una mesa de comedor con cuatro sillas donde puede tomar una copa y sentarse a contemplar la grandeza de nuestro Mar de Cortés. Respira el aire del océano y disfruta de una comida junto al mar. Hay dos sillones donde puedes ver las estrellas por la noche o tomar el sol.
Añade las fechas para ver los precios
Servicios
Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis
Alojamientos similares
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Sandy Beach
Sonoran Sea 612W Beach Front with Special Amenities
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Puerto Peñasco
Este piso se encuentra en el barrio Sandy Beach de Puerto Peñasco, en la playa. Acércate a Campo de golf The Links y Dunas de San Juan si buscas unas vacaciones activas, aunque para apreciar la belleza natural de la región lo mejor es visitar Islas y áreas protegidas del Golfo de California o Reserva de la biósfera Alto Golfo de California y Delta del Río Colorado. Tendrás la oportunidad de disfrutar del agua realizando actividades como paseos en moto de agua o kayak, pero también podrás vivir grandes aventuras practicando la equitación o el ecoturismo en las inmediaciones.
Puerto Peñasco, SO
Qué hay en los alrededores
Playa Bonita - A 19 min a pie - 1.6 km
Campo de golf The Links - A 4 min en coche - 2.7 km
Plaza a la Madre - A 7 min en coche - 6.8 km
El Malecón - A 11 min en coche - 8.7 km
Playa Encanto - A 34 min en coche - 38.5 km
Restaurantes
Wrecked at The Reef - A 5 min en coche
Mare Blu Ristorante - A 5 min en coche
Max's Cafe - A 7 min en coche
Diegos Tiki Bar - A 7 min a pie
Mr Lucky's Restaurant Bar - A 9 min en coche
Preguntas frecuentes
¿En Condo BE 503 - 1 habitación, 1 baño, vista al mar, piso superior hay piscina?
Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.
¿Cuánto cuesta alojarse en Condo BE 503 - 1 habitación, 1 baño, vista al mar, piso superior?
A fecha de 16 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Condo BE 503 - 1 habitación, 1 baño, vista al mar, piso superior el 5 de jul de 2026 son de al menos 94 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Condo BE 503 - 1 habitación, 1 baño, vista al mar, piso superior se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Condo BE 503 - 1 habitación, 1 baño, vista al mar, piso superior?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Condo BE 503 - 1 habitación, 1 baño, vista al mar, piso superior?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Condo BE 503 - 1 habitación, 1 baño, vista al mar, piso superior?
La salida se realiza a las 11:00.
¿Dónde se encuentra Condo BE 503 - 1 habitación, 1 baño, vista al mar, piso superior?
En Puerto Peñasco, este edificio de condominios en primera línea de playa ofrece una buena ubicación en el centro de la ciudad, a menos de 5 kilómetros de Playa Bonita, Campo de golf The Links y Islas y áreas protegidas del Golfo de California. Dunas de San Juan y Área comercial Cholla Mall también están a menos de 5 kilómetros.
Comentarios
8,8
Excelente
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
22 comentarios de un total de 41 con una puntuación de 10 - Excelente
10 - Excelente
22
14 comentarios de un total de 41 con una puntuación de 8 - Bueno
8 - Bueno
14
3 comentarios de un total de 41 con una puntuación de 6 - Normal
6 - Normal
3
2 comentarios de un total de 41 con una puntuación de 4 - Mediocre
4 - Mediocre
2
0 comentarios de un total de 41 con una puntuación de 2 - Horrible
2 - Horrible
0
9,4/10
Limpieza
8,6/10
Llegada
9,0/10
Comunicación
10/10
Ubicación
9,4/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Courtney P.
24 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Loved our stay
We will defiantly be renting again this summer!
Courtney P.
Se alojó 2 noches en mayo de 2023
Respuesta de VrboOwner el 25 de may de 2023
Hello Courtney,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best regards
Verificado
10/10 Excelente
Mathew W.
30 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Awesome views
The views and access to the Water and amenities were great
Mathew W.
Se alojó 2 noches en abril de 2024
Respuesta de VrboOwner el 7 de may de 2024
Hello Mathew,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best regards
Verificado
10/10 Excelente
Jody L.
11 de dic de 2019
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful property...
Such a beautiful property...clean, gorgeous landscape, breathtaking views!
Jody L.
Se alojó 3 noches en noviembre de 2019
Respuesta de VrboOwner el 29 de mar de 2020
Hello Jody,
Thank you for taking a time of your day to leave a review. Its great to hear you had a great time and that you liked your unit. We would love to have you back soon.
Regards,
Verificado
8/10 Bueno
Homar D.
2 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great place to stay!
We had a great time here and will definitely be back at this resort. It is a new favorite !(:
Homar D.
Se alojó 2 noches en julio de 2023
Respuesta de VrboOwner el 7 de ago de 2023
Hello Homar,
Thank you so much for taking the time to leave us a great review - it's much appreciated!
Best regards
Verificado
8/10 Bueno
Chris S.
15 de jun de 2023
Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Llegada
Sandy Beach
Nice view !
Chris S.
Se alojó 3 noches en junio de 2023
Verificado
10/10 Excelente
Viajero verificado
2 de jun de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Birthday stay
Excellent.
Viajero verificado
Se alojó 3 noches en mayo de 2022
Respuesta de VrboOwner el 2 de jun de 2022
Hello,
Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you!
Best Regards,
Casago Team
Comentario archivado
10/10 Excelente
Patricia V.
22 de sept de 2015
anniversary
So relaxing..nice condo ever thing we needed they had..
Patricia V.
Respuesta de VrboOwner el 29 de mar de 2020
Hi! Patricia, thank you so much for giving us a good review. We are happy about your recent stay. We are hoping for your next time visit!
Verificado
10/10 Excelente
Gregorio S.
3 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice stay!
We enjoyed the condo. Great views of the beach. The condo was very cleaned. The weather was at times a bit too much, however, the condo's A/C unit was very nice! We will be back!
Gregorio S.
Se alojó 4 noches en junio de 2024
Respuesta de VrboOwner el 10 de jul de 2024
Hello Gregorio,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime.
Verificado
8/10 Bueno
Jose N.
27 de sept de 2022
Aspectos positivos: Limpieza, llegada y ubicación
GreY stay
We had a great time
Jose N.
Se alojó 2 noches en septiembre de 2022
Respuesta de VrboOwner el 20 de oct de 2022
Hello Jose,
Thank you so much for your positive rating for your recent visit to Bella Sirena.
Best regards,
Casago Team
Verificado
10/10 Excelente
Vanessa M.
3 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great property great view
Easy using VRbO and easy checking in procesz
Vanessa M.
Se alojó 2 noches en abril de 2023
Respuesta de VrboOwner el 15 de may de 2023
Hello Vanessa,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best regards
Verificado
10/10 Excelente
Jason E.
3 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
5th floor splendor!
Perfect condo for a couple! Great location, great views, easy access to the beach. You won’t be disappointed.
Jason E.
Se alojó 4 noches en marzo de 2023
Respuesta de VrboOwner el 4 de abr de 2023
Hello Jason,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Best regards
Verificado
10/10 Excelente
Michael D.
10 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful view
Very nice and very clean ! I our first trip to Rocky point, Would recommend to any one ! Friendly staff and love the easy access to the beach. Restaurants good food too. Thank you we will be back.
Michael D.
Se alojó 2 noches en abril de 2023
Respuesta de VrboOwner el 27 de abr de 2023
Hello Michael,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We look forward to serving you for many years to come.
Best regards
Verificado
10/10 Excelente
Julie B.
16 de feb de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Weekend with a view!
Our second stay at Bella Sirena and we loved it! The grounds and the room were beautiful and clean, and the staff was warm and friendly. The views from our room were stunning! We were able to enjoy the weekend despite chillier than expected weather and will be back soon!
Julie B.
Se alojó 2 noches en febrero de 2023
Respuesta de VrboOwner el 23 de feb de 2023
Hello Julie,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes
Verificado
8/10 Bueno
Yajaira J.
20 de may de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Almost perfect
Really clean place, cozy and we had a great time staying here with the kids. The only reason I didn’t give it 5 stars is because they made us sign a document stating that I would be ok with having housekeeping going into the condo to pick up the garbage and bring more toilet paper which I was ok with it but the whole time we were there no one pick up the trash and the condo smelled nasty so we had to manage to take it out ourselves and there was no extra garbage bag.
Yajaira J.
Se alojó 3 noches en mayo de 2025
Verificado
10/10 Excelente
Juan C.
30 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Last minute
Your place was/is perfect for us. We joined family for a b-day celebration and we had no reservations. Your place was available for a quick stay and thank you.
It was exactly what we needed.
Juan C.
Se alojó 1 noche en agosto de 2023
Respuesta de VrboOwner el 31 de ago de 2023
Hello Juan,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Its great to hear you had a great stay.
We look forward to serving you for many years to come.
Best regards
Verificado
10/10 Excelente
Laurie S.
27 de may de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
I would go back and stay in the condo..veiws were perfect from the room
All good but ran out of tp ...more tp should be stocked in condo..tp was brought to us after we called in an hour.
Laurie S.
Se alojó 3 noches en mayo de 2022
Respuesta de VrboOwner el 11 de jun de 2022
Hello,
Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you!
Best Regards,
Casago Team
Verificado
8/10 Bueno
Francisco V.
1 de jun de 2023
Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio
Good service
Clean, good communication, I just didn't like how you have to check in at their office and then at the resort, really takes time away from vacation.
Francisco V.
Se alojó 2 noches en mayo de 2023
Respuesta de VrboOwner el 15 de jun de 2023
Hello Francisco,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Best regards
Verificado
10/10 Excelente
Danielle E.
1 de jun de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location and nice property
Excellent location. Property was well maintained and lots of pools to swim in and enjoy. Right in the ocean. Check-in would’ve been smoother if we noticed you need to go to a different location in town for keys. I’m the future would help to send a few follow up emails with importance maybe. We missed it in the email so that was our mistake. Patio is amazing and huge. Great views!!
Danielle E.
Se alojó 3 noches en mayo de 2022
Respuesta de VrboOwner el 2 de jun de 2022
Hello Danielle,
Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you!
Best Regards,
Casago Team
Verificado
6/10 Normal
Beth M.
21 de oct de 2023
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Not as expected
Although the condo had a great ocean view and was very clean (kitchen, bathrooms, floors) the furnishings were very dated and need replacing. The sofa fabric was stained and worn. The bedding and pillows were old and worn. Not what you’d expect at Bella Sirena.
The amenities at the resort were wonderful, as always. Beautiful well kept grounds and pools. The service at the swim up bar and restaurant was excellent.
Beth M.
Se alojó 4 noches en octubre de 2023
Verificado
8/10 Bueno
Diana G.
25 de abr de 2024
Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
Nice Condo
Great location. Casago office friendly. Bella Sirena staff not so much. Great view & nice condo. Couple of issues that never got resolved. 1st night called that the shower had bearly a trickle of water not even enough to shower & only 1 key in lock box. Called said they would come out Saturday for items & no one ever came.
Diana G.
Se alojó 2 noches en abril de 2024
Respuesta de VrboOwner el 7 de may de 2024
Hello Diana,
Thank you so much for taking the time to leave us a rating - it's much appreciated! We’re here for you anytime.
Best regards
Verificado
10/10 Excelente
LaNaia L.
18 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful Ocean View
We were invited with a group very last minute that were all staying at Bella Sirena, and we were lucky to find this gem. This was perfect location. The furniture inside had recently been updated and looked even better than the pictures. Wonderful balcony to enjoy the view while sipping morning coffee. I absolutely would stay here again. Checking in at the office first in town was an easy process just double check the hours. Thankfully they called me to see how close we were and stayed open a little longer until we arrived. The office hours had changed from what was online. I will stay here again! Perfect for my husband and I. I actually can’t wait to book our next trip to come back.
LaNaia L.
Se alojó 2 noches en abril de 2024
Verificado
8/10 Bueno
Brittany B.
7 de oct de 2019
Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Llegada
Great little spot with an amazing view
Super cute condo. Perfect for our family. Easy access to elevator. We love Bella Sirena. Check in was a bit frustrating having to check in with Casago and then again at the property. But everyone was great - just annoying to have to do it twice. Bed was extremely uncomfortable and the pillows were terrible. Not enough towels and no sheets for the pullout couch but the place was clean and kitchen was stocked with everything you needed. Very pleasant experience overall.
Brittany B.
Se alojó 3 noches en octubre de 2019
Respuesta de VrboOwner el 29 de mar de 2020
Hello Brittany,
Thank you for taking a time off your day to leave a review about your stay with us. Its great to hear you liked Bella Sirena and the condo as well, regarding the comments about the bed i will forward this to the corresponding department to work on this ASAP. Thank you for your kind words, we would love to have you with us again.
Regards,
Verificado
8/10 Bueno
Harris T.
27 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Bella Sirena E 503
Had to check in twice, once at the Casago office and again at the resort which wasn’t made clear at the initial check in, but not a big deal. Unit was right next to the elevators and was in overall good condition, just a little outdated. Bed was not very comfortable but wasn’t terrible either. Overall good experience and would probably visit again, though I’d recommend staying away from the pool bar/restaurant. Awful service and everything is overpriced. Bring your own drinks and food or go eat at any of the restaurants near the resorts.
Harris T.
Se alojó 2 noches en julio de 2022
Respuesta de VrboOwner el 28 de jul de 2022
Hello Harris,
Thank you for taking a time to leave us a review. Its great to hear you had a great stay. It is our pleasure to have your stay with us, On your next visit, we'd be delighted to see you!
Best Regard
Casago Team
Verificado
10/10 Excelente
EDDIE F.
15 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great
The condo was nice and comfortable. The only issue was the key lock box located at the front door of the condo. We tried several times to open the key lock box but would not open. Maintenace from the condos had to open it and he had trouble opening the key box. As we checked out with Casago we had to leave the key in the key box, which of course did not open. We drove to the Casago office and left the keys there. The key lock box should be fixed or replaced, because it was an issue with prior guests. Otherwise, a nice stay.
EDDIE F.
Se alojó 3 noches en agosto de 2023
Respuesta de VrboOwner el 5 de sept de 2023
Good afternoon Eddie,
I hope you are doing well.
Thank you for choosing to stay with us and for taking a moment of your valuable time to answer our survey. We realize how important your feedback is to our continued improvement and success.
I did notice that you rated your stay as 5 stars. Thank you again for your time in taking the survey. I am interested in hearing your comments and suggestions so that we can improve our service and make your next vacation even better, We are taking your comments into account we value your feedback and will look to improve in any way we can,
I do apologize for the inconvenience you had with the lockbox we will see if can change the type of lockbox, I like to hear that you had a good experience at the other house. we will do our best so as not to have guests experience any similar issues during their stay.
Please feel free to contact me in case if you would like me to assist you with any future needs, I will be more than glad to help you!
Have a great day,
Verificado
6/10 Normal
Kimber S.
2 de ago de 2024
Aspectos positivos: Limpieza
Aspectos negativos: Llegada, comunicación y precisión del anuncio
Disappointing
Though the unit was clean and looks like the photos, there were a handful of things that my husband and I didn't appreciate. Firstly, there is no shampoo provided and it doesn't state you need to bring your own. I never travel with shampoo and have never stayed anywhere where it wasn't provided. They also don't provide kleenex, again not mentioned, or beach towels which I find tacky since the whole reason you are there is to go to the pool and beach! The bathroom tiled floor has a few chips in it which doesn't look very good and is distracting, as well as a couple in the hallway. The bedroom had a few broken drawers on both wood dressers - and no nightstands which is pretty unusual and inconvenient. The pillows were terrible. The lock on the glass door leading to the bedroom balcony was also broken. No one told us there was water available and that was the one thing we did go out and buy! The check-in process was inconvenient and several miles away from the property and hard to find even when using Google maps. We had to rush to make sure we got there before they closed as we didn't want to pay yet another fee which would have been very unfair to impose. The unit has a lock box anyway so why are they making you travel out of your way to get a code which most people provide via email - and the room was already paid for! All in all, it was only an okay experience. I do not appreciate being nickel and dimed, particularly when basic services aren't even provided!
Kimber S.
Se alojó 4 noches en julio de 2024
Respuesta de VrboOwner el 20 de sept de 2024
Thank you for taking the time to provide detailed feedback about your recent stay. We truly appreciate hearing from our guests, as it helps us continuously improve the experience we offer.
We apologize for the inconveniences you faced during your stay, particularly with the lack of amenities such as shampoo, Kleenex, and beach towels. While we strive to provide a comfortable and enjoyable stay, we understand how these missing items can be frustrating. These items are typically not provided in these types of condominiums, as most guests bring their own based on personal preference.
We also appreciate your comments about the condition of the property, such as the tiled floors, broken drawers, and the lock on the balcony door. We take these concerns seriously and will address these maintenance issues promptly to ensure future guests do not face the same inconveniences.
Regarding the check-in process, we regret that it was difficult to find and added unnecessary stress. Visiting the office is necessary to complete all the required paperwork before gaining access to the unit, but we understand the inconvenience and are reviewing how we can streamline the process.
Again, thank you for sharing your experience, and we hope you'll consider giving us another chance to provide a much-improved stay in the future. Please feel free to reach out directly if you have any further comments or concerns. Kind regards,
Alonso Ochoa
Acerca de su propietario/a
Propietario/a: Casago Reservations
Casago Rocky Point
Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.