Hacer recuerdos para toda la vida en esta casa Oceanside

Thank you for your review. We appreciate your feedback and are sorry to hear about the issues you experienced with the remotes and heating during your stay. We will look into resolving these matters to ensure a more comfortable experience for our future guests. We value your business and hope you will consider staying with us again in the future.

Kevin- Happy to hear you enjoyed the location! Hope you'll visit the beach again soon as we have many options that may be better suited for your needs. Thank you for your feedback.

Hello, Mr. Murphy. Thank you for the review! We agree that the Ramsey property is in an ideal location at the heart of Wrightsville Beach, and we hope you and your family enjoyed your vacation. While we regret that the washing machine failed during your stay, we're happy we were able to get the issue resolved so quickly over the July 4th holiday. In fact, our records show that you reported the washing machine issue on July 2nd and that a new machine was installed at the property the very next day. We rely on our Hospitality Inspectors and Housekeeping Team to alert us of any possible issues in properties during turn days, but when something goes wrong during a tenant's vacation, we rely on the tenant to let us know of the issue so we can resolve it as quickly and efficiently as possible. Thank you again for letting us know of the issue and we are happy we were able to get a new machine in there and working for you. We hope to see you and your family again next year!

Let us know when you are ready to rebook - remember, book direct and save!

Erika- We are glad to hear you enjoyed the location and that the booking process was seamless. Hope you'll visit again soon!

Hello Katy, thank you for the feedback. I apologize that you had these issues in Ramsey during your vacation and wish we could have had the opportunity to be informed of these issues during your stay so we could have corrected them right away. We like to provide the best possible stay for our guest and we take their feedback very seriously. We hope you will return to the Ramsey or any of the Bryant rental properties in the near future.

Thank you for your review and feedback of the Ramsey property, Marcie! It's great to hear you enjoyed the close location to the beach access and quieter street! The property is certainly not new by any means but that is reflected in the photos online and the price of the rental. The owners and management staff put in a lot of work before summer to make sure the house is in good condition like fully carpet cleaning the unit and upholstery, inventorying the unit and stocking the kitchen, etc. I will make note of your suggestions for upgrades and pass them along to the owners for review. Sorry to hear you had an issue with the drain but do know while our maintenance staff is available 24/7, they are prioritizing their work load with emergent tasks first which is why you had to wait until early the next day instead of right when you called. These are both great units for a family who doesn't care about bells and whistles and just wants to enjoy their vacation and the beach. We hope you will rent with us again in the future, feel free to connect with our team to discuss other properties that are a bit more updated if that is what you are interested in! Thank you Marcie!

Hi Amanda- We are sorry to hear there were a few issues that were not remedied before your arrival and completely understand not wanting any work completed during these times. All items have been taken care of since your stay, we hope you'll visit again soon!

Leslie, it's great to hear you enjoyed the unit and had a lovely week at the beach! This unit has not changed ownership, but has had a couple updates over the years such as a new sleeper sofa in the living room and new mattresses. The location can't be beat, just a couple strides down the street until your toes are in the sand! We are glad you arrived to a nice and clean unit, that is the standard you can expect when renting with Bryant! This unit is on a pest control contract and is treated regularly so seeing a roach or two especially after all that rain last week is not unusual. You and your family are welcome back anytime, we hope to see you back next time!

Hi Julie- Thanks for your feedback and recommendation. Please browse our inventory when planning your next WB trip, we have many options that may be better suited for your visit. Hope to see you again soon!

Glad you enjoyed!

Hello, Ms. Drumheller, and thank you for the review. We are glad to hear that you and your family enjoyed your vacation on Henderson Street in Wrightsville Beach. With a beach access just down the block and within a short walk of all the restaurants and shops in the heart of Wrightsville, this is an excellent location for a family stay! During the peak of the Summer rental season, while the island is full and humming with vacationers from all over, our Maintenance and Hospitality teams are working at full speed and full capacity, and we prioritize our response to guests' feedback and will always respond to a true Maintenance emergency first. While we regret that the living room TV malfunctioned during your stay and needed to be replaced, there are two other televisions in this property and countless outdoor activities available on the island. We are happy to report that the tv has been replaced and is working well. We hope you enjoyed your stay!

Thank you for the feedback - we have sent our maintenance technician to the property to address the oven handle issue you reported and re-secured the handle with new hardware. This is also the first we heard of the couches being dirty, they are upholstery so we will have them inspected and cleaned accordingly on our next turn day. We look forward to facilitating a smoother vacation for you during your next stay!

We were glad you were pleased with your overall stay! We try to maintain the highest possible standard with our rental properties. With regards to the carpets at your arrival. We strive to have the carpets cleaned as soon as an issue is identified. Sometimes, this can impact the next guest scheduled to check in with damp carpets. In this case, we often prefer cleaner, but temporarily damp carpets over the guest arriving and a stain being present from the last tenants. We will work with our vendor on carpet cleaning to try and mitigate the dampness you encountered with future cleans. Thanks again for staying with us and we look forward to facilitating your next vacation!

Jeremy- Glad your week at the beach was a wonderful experience! Hope to see at the beach again soon!