Navvy Town Neighborhood at Heritage Harbor

Thank you for taking the time to share your feedback. We’re glad you enjoyed the beautiful surroundings, the convenient pool location, and your meal at Harbor House. We’re truly sorry about the issues you experienced during your stay, especially the odor from the entry rug and the lack of response when you reached out about the grill. We understand how frustrating it is to call and leave messages during office hours and not receive a call back. This is not the level of communication or service we want our guests to experience, and we’re addressing these concerns with our team. We’ve also sent you an email with a discount toward a future stay as a gesture of goodwill. We hope you’ll consider giving us another opportunity to provide the experience you expected and deserve.

Thank you so much for taking the time to share your experience! We’re so happy to hear you enjoyed your stay at If Harry Never Met Sally and found it to be clean, cozy, and well-maintained. It sounds like you made the most of your getaway with some hiking and relaxing time at the house — even with the chilly March weather! We also really appreciate your feedback regarding the window coverings. We’ll be sure to share that with our team as we’re always looking for ways to improve the guest experience. We’d love to welcome you back again — maybe during the warmer months so you can take full advantage of all that Heritage Harbor has to offer!

Thank you for taking the time to leave a rating. We’re always looking for ways to improve, and we’d appreciate hearing more about your experience so we can better serve our guests in the future.