Cabaña·Alojamiento particular

Cabin with Indoor Heated Pool, Hot Tub, & Game Room. Dogs Welcome

Galería de imágenes de Cabin with Indoor Heated Pool, Hot Tub, & Game Room. Dogs Welcome

Piscina
Bañera de hidromasaje al aire libre
Exterior
Sala de juegos
Sala de juegos

Comentarios

10 sobre 10, Muy valorado
En el 10 % de los alojamientos mejor valorados de la zona
4 habitaciones3 baños o más12 huéspedes

Servicios populares

  • Piscina privada
  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en las instalaciones disponible
  • Se admiten perros
  • Cocina
  • Lavadora

Echa un vistazo a la zona

Ver en el mapa
Sevierville, TN
  • Place, Centro de actividades Next To Heaven
    ‪A 11 min en coche‬
  • Place, Casa Walker Sisters Place
    ‪A 12 min en coche‬
  • Place, Great Smoky Mountains National Park
    ‪A 12 min en coche‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪A 49 min en coche‬

Habitaciones y camas

4 habitaciones (capacidad para 12 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

1 cama de matrimonio

Habitación 3

1 cama de matrimonio grande

Habitación 4

2 camas dobles

Sala de estar 1

1 sofá cama doble

3 baños y 1  aseo

Baño 1

Jabón · Toallas · WC · Solo ducha · Champú · Secador de pelo

Baño 2

Jabón · Toallas · WC · Solo ducha · Champú · Secador de pelo

Baño 3

Jabón · Toallas · Bañera o ducha · Bañera · WC · Champú · Secador de pelo

Baño 4

Jabón · Toallas · WC

Otros espacios

Porche o patio
Porche o patio hawaiano
Cocina
Balcón
Zona de comedor independiente
Comedor

Acerca de este alojamiento

Cabin with Indoor Heated Pool, Hot Tub, & Game Room. Dogs Welcome

THE PRESERVE POOL LODGE
Your private Smoky Mountain escape — where every season is swimming season.

◆ Private Indoor Heated Pool — Splash into your own 15'x15' heated pool (3'–5' depth), perfect rain or shine, summer or winter. No crowded resort pools, no sharing — just your group.
◆ Breathtaking Mountain Views — Three levels of deck access mean panoramic Smoky Mountain scenery is never more than a few steps away.
◆ Game Room Fun — Challenge the family to pool, arcade games, and virtual pinball without ever leaving the cabin.
◆ Soak & Unwind — Sink into the large private hot tub after a day of hiking or sightseeing.
◆ Sleeps Up to 12 — Four bedrooms plus a sleeper sofa make this ideal for large families or group getaways.
◆ Dogs Welcome — Well-behaved, house-trained dogs are welcome (2 max). Leave the guilt at home.
◆ Paved Roads & Free Parking — Easy arrival with no gravel road stress.
◆ Stay Connected — High-speed WiFi and Roku TVs in every room. Stream anything, anywhere in the cabin.

◆ Cabin Layout — 4 Levels, All with Character
No stairs to enter — a ramp leads directly to the front door.

Main Level

Fully equipped kitchen & dining area
Family room with electric fireplace
Queen bedroom with ensuite bath (walk-in shower)
Deck access with mountain views

Lower Level — The Fun Zone

Private indoor heated pool (15'x15', 3'–5' depth)
Hot tub
Game room: pool table, 2-person arcade, virtual pinball
King bedroom with ensuite bath (tub/shower combo)
Laundry area & bonus booth-style seating
Deck access

Upper Level

King bedroom with ensuite bath (walk-in shower)
Second living area with sleeper sofa
Half bathroom
Deck access

Top Level

Bunk room with two double beds

For Families: Pack-n-play (BYO sheets), wooden high chair, and children's dishes provided.

◆ Location — Close to Everything, Far from the Crowds
Attractions & Drive Time
Pigeon Forge & The Island~30 min
Dollywood~30 min
Cades Cove Loop~35 min
Townsend~20 min

◆ What Guests Are Saying
"The pool was beautifully heated — the kids swam comfortably on a chilly evening. The views were breathtaking." — Laura
"A perfect family getaway with stunning views and entertainment for everyone. The kids loved the game room!" — Kayla
"An amazing view and a wonderful cabin experience — we can't wait to visit again!" — Juan

◆ Good to Know Before You Book
⁕ Damage Deposit: A $300 damage deposit is required at booking to cover any damages or excessive cleaning needs.
⁕ Your Own Pool: Your booking does not include resort amenities — but you won't need them. You have your very own private pool!
⁕ Pool Servicing: A pool technician may occasionally need access to service the pool during your stay.
⁕ No Cable TV: All TVs are Roku-enabled — just bring your streaming passwords!
⁕ Winter Travel: 4WD/AWD vehicles are highly recommended during winter months.

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00

Edad mínima para alquilar: 24

Hora límite del registro de salida: 10:00

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Menores

Se admiten niños a partir de cualquier edad

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Eventos

No se permiten eventos

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Mascotas

Se admiten mascotas: perros (2 máximo)

$150 Pet Fee Required

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Fumadores

No se permite fumar

Instrucciones de salida

Los propietarios requieren que se lleven a cabo las siguientes tareas antes de dejar el alojamiento:

Recoger las toallas usadas

Llevarse los artículos personales, retirar las sobras de comida y bebida y sacar la basura

Apagar las luces y cerrar las puertas

Si no se completan estas tareas, es posible que el propietario deje una valoración negativa.

You will need to sign the rental agreement within 48 hours of booking to confirm the booking.

Your host strongly recommends that all guests purchase travel insurance.

Security deposit required of $500. The deposit will be processed by the host on the guest's credit card.

Información importante

Otros detalles

Número de alojamiento: 3728910vb
Este alojamiento está gestionado por un propietario particular (es decir, una parte que no actúa dentro de su mercado, negocio o profesión). No se aplicará la legislación de protección de consumidores de la UE a tu reserva, incluido el derecho de desistimiento. La política de cancelación establecida por el propietario particular cubrirá tu reserva.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento no cuenta con un detector de monóxido de carbono ni con aparatos de gas.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.

Información sobre la zona

Sevierville

Esta cabaña se encuentra en Sevierville, en las montañas. Museo del Titanic y Hatfield and McCoy Dinner Show (restaurante y espectáculo) son puntos fundamentales para los aficionados a la cultura; tampoco te pierdas Dollywood y Ripley's Aquarium of the Smokies. Parque acuático cubierto Wild Bear Falls y Gatlinburg SkyPark también son opciones muy interesantes. Descubre todas las actividades acuáticas que podrás hacer en la zona (por ejemplo, tubing acuático); además tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones como las rutas a pie o en bicicleta.
Mapa
Sevierville, TN

Qué hay en los alrededores

  • Centro de actividades Next To Heaven - A 11 min en coche - 8.1 km
  • Casa Walker Sisters Place - A 12 min en coche - 8.8 km
  • Great Smoky Mountains National Park - A 12 min en coche - 9.2 km
  • Metcalf Bottoms - A 12 min en coche - 9.9 km
  • Waldens Creek - A 16 min en coche - 9.7 km

Cómo moverse por la zona

  • Alcoa - Aeropuerto de Knoxville (TYS): a 51 min en coche

Restaurantes

  • ‪McDonald's - ‬A 23 min en coche
  • ‪Boss Hogg's BBQ - ‬A 21 min en coche
  • ‪Red Jasper Beer Garden - ‬A 17 min en coche
  • ‪Pawpaw's Catfish Kitchen - ‬A 14 min en coche
  • ‪Peaceful Side Social - ‬A 21 min en coche

Preguntas frecuentes

¿En Cabin with Indoor Heated Pool, Hot Tub, & Game Room. Dogs Welcome hay piscina?

Sí, este alojamiento cuenta con una piscina cubierta. Encontrarás piscinas climatizadas o de otros tipos.

¿Cuánto cuesta alojarse en Cabin with Indoor Heated Pool, Hot Tub, & Game Room. Dogs Welcome?

A fecha de 26 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en Cabin with Indoor Heated Pool, Hot Tub, & Game Room. Dogs Welcome el 1 de feb de 2027 son de al menos 399 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿En Cabin with Indoor Heated Pool, Hot Tub, & Game Room. Dogs Welcome se aceptan mascotas?

Sí, los perros tienen permitido quedarse en este alojamiento, con un máximo de 2 en total.

¿Cuál es el precio del aparcamiento en Cabin with Indoor Heated Pool, Hot Tub, & Game Room. Dogs Welcome?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Cabin with Indoor Heated Pool, Hot Tub, & Game Room. Dogs Welcome?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Cabin with Indoor Heated Pool, Hot Tub, & Game Room. Dogs Welcome?

La salida se realiza a las 10:00.

¿Dónde se encuentra Cabin with Indoor Heated Pool, Hot Tub, & Game Room. Dogs Welcome?

En la montaña, esta cabaña se encuentra a menos de 10 kilómetros de Centro de actividades Next To Heaven, Great Smoky Mountains National Park y Metcalf Bottoms. Goats on the Roof y Circuito de karts de River Rage también están a menos de 15 kilómetros.

Comentarios

10

Excepcional

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
26 comentarios de un total de 27 con una puntuación de 10 - Excelente
1 comentarios de un total de 27 con una puntuación de 8 - Bueno
0 comentarios de un total de 27 con una puntuación de 6 - Normal
0 comentarios de un total de 27 con una puntuación de 4 - Mediocre
0 comentarios de un total de 27 con una puntuación de 2 - Horrible

10/10

Limpieza

10/10

Llegada

10/10

Comunicación

10/10

Ubicación

10/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Gary S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This cabin was absolutely one of the best I have rented. The pool, hot tub and gameroom were exceptional. My family was thoroughly pleased and excited with the accommodations. I would highly recommended this cabin for anyone wanting an over the top experience.
Se alojó 7 noches en abril de 2026
Respuesta de VrboOwner el 3 de may de 2026
Wow, thank you so much for this incredible review! Being called one of the best cabins you've ever rented truly means the world to us! We're so thrilled your whole family had such an exceptional time and that the pool, hot tub, and game room delivered that over-the-top experience we always aim for. Reviews like yours are why we love what we do. Thank you for sharing some photos from your stay. We'd absolutely love to welcome your family back anytime! 🌟
Verificado

10/10 Excelente

Joe-Kelly B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This cabin is gorgeous, well-kept, and provides beautiful mountain views. Kelly was a great host, and she even left little treats out for our small dog. Our 14 and 10 year old boys especially loved the pool and arcade. I highly recommend staying at The Preserve Pool Lounge.
Se alojó 6 noches en marzo de 2026
Respuesta de VrboOwner el 3 de may de 2026
Thank you so much for this wonderful review! We're thrilled your whole family — including your pup — had such a great time at The Preserve Pool Lodge! It's so great to know your boys had a blast in the pool and arcade, and that the mountain views and cabin lived up to expectations. We'd love to host your family (and your dog!) again anytime! 🐾🌟
Verificado

10/10 Excelente

Amanda E.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Everything was just as pictured so so nice. We enjoyed our stay and plan to come back! Host was very responsive!
Se alojó 3 noches en febrero de 2026
Respuesta de VrboOwner el 8 de mar de 2026
Thank you so much for your kind review! I’m so glad to hear everything was just as expected and that you enjoyed your stay. I truly appreciate you choosing the cabin and would love to welcome you back anytime! 😊
Verificado

10/10 Excelente

Stephanie L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful Cabin! Very clean and cozy. Lots of room. The views from the balconies were gorgeous. Very quiet and relaxing. My kids loved the indoor heated pool and hot tub was awesome. Owner very easy to communicate with. Not far drive to all the things…Pigeon Forge, Sevierville, Gatlinberg but far enough where you are out of the hustle bustle. We are already talking about coming back to the same cabin next year!
Se alojó 5 noches en marzo de 2026
Respuesta de VrboOwner el 3 de may de 2026
Thank you so much for this beautiful review and for sharing some photos! We're so glad the cabin was everything you were hoping for — the views, the space, the peace and quiet, and of course the indoor heated pool and hot tub for the kids! You've perfectly described what makes this location so special — close enough to all the fun in Pigeon Forge, Sevierville, and Gatlinburg, but tucked away just enough to truly relax and unwind. We absolutely love that you're already planning a return trip next year — we'd love nothing more than to welcome your family back! 🏔️🌟
Verificado

10/10 Excelente

Brandi H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The cabin was beautiful and had an amazing view! Each balcony had seating areas. The hot tub and indoor pool was a huge plus for the kids. The pool table and arcade games were great and were used daily! The host was amazing and quick to respond to any questions!
Se alojó 7 noches en marzo de 2026
Respuesta de VrboOwner el 3 de may de 2026
Thank you so much for this wonderful review! We're thrilled to hear the cabin and views wowed you, and that every balcony seating area got to be enjoyed. It's fantastic knowing the kids made the most of the indoor pool and hot tub, and that the pool table and arcade games were a daily staple — that's exactly what they're there for! We'd love to welcome your family back for another great stay! 🌟
Verificado

10/10 Excelente

William L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing house. Would love to come back.
Se alojó 3 noches en febrero de 2026
Respuesta de VrboOwner el 8 de mar de 2026
We are happy to hear that you enjoyed the house. We would love to welcome you back to the cabin during your next visit to the Smokies!
Verificado

10/10 Excelente

Bonnie C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Cabin had everything you need. Had a great time getting family together. The kids loved the pool and hanging out in the game room. Kitchen had everything needed to prepare meals
Se alojó 2 noches en febrero de 2026
Respuesta de VrboOwner el 8 de mar de 2026
Thank you so much for your kind review! I’m so glad your family had a great time together at the cabin. It’s wonderful to hear the kids enjoyed the pool and game room, and that the kitchen had everything you needed to prepare meals. I’d love to host your family again anytime! 😊
Verificado

10/10 Excelente

Kelly H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Cannot say enough about our stay at the Preserve Pool lodge! Everything was completely as is based on the posting. Host Kelly was so helpful and timely with communications which made everything easy. The pool and hot tub were so clean and we enjoyed them so much, especially for our 6 year old! The gaming room was also a huge hit. Even saw a few bears close to the property! We will definitely be back.
Se alojó 7 noches en marzo de 2026
Respuesta de VrboOwner el 3 de may de 2026
Thank you so much for this wonderful review! We're absolutely thrilled your family had such a memorable stay at the Preserve Pool Lodge. It's so great to hear that everything matched the posting and that communication helped make your stay smooth and easy. Knowing your little one had a blast in the pool and hot tub, and that the game room was a hit, makes us so happy! And a few bear sightings to top it all off — now that's the full mountain experience! 🐻 We can't wait to welcome your family back!
Verificado

10/10 Excelente

Quincy K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great cabin. Lots of space. Fun games. Clean. Kelly is fantastic with communication. Had an issue with the heat in the pool room and Kelly went above and beyond to have it taken care of. We really enjoyed our time and would stay again.
Se alojó 6 noches en febrero de 2026
Respuesta de VrboOwner el 3 de may de 2026
Thank you so much for this wonderful review and for your understanding and patience with the pool room heat issue! We're so glad we were able to get that taken care of quickly for you. Despite the hiccup, we're thrilled you had a great time and enjoyed the space and games. Reviews like yours mean so much to us, and we'd absolutely love to welcome you back again! 🌟
Verificado

10/10 Excelente

Sammie C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This cabin was great! It was decorated for Christmas and was beautiful! The kids had the best time and never once did I hear we are bored.
Se alojó 3 noches en noviembre de 2025
Verificado

10/10 Excelente

michelle s.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Everything was great!
Se alojó 5 noches en noviembre de 2025
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
5 star experience
Se alojó 3 noches en diciembre de 2025
Respuesta de VrboOwner el 8 de mar de 2026
That is great to hear! Thank you for your review!
Verificado

10/10 Excelente

Stephen M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great views and everything you will need for the kitchen.
Se alojó 3 noches en octubre de 2025
Respuesta de VrboOwner el 25 de nov de 2025
I'm glad to hear that you enjoyed the beautiful mountain views and that the kitchen had everything you needed for your stay. Thanks for staying with us!
Verificado

10/10 Excelente

dog and friends

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
kelly was a great host! the cabin was beautiful very clean!! we had a great time!
Se alojó 4 noches en octubre de 2025
Respuesta de VrboOwner el 25 de nov de 2025
I am so happy to hear that you and your friends enjoyed the cabin. It was a pleasure hosting your stay. Come back anytime!
Verificado

10/10 Excelente

Vidya S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This is a beautiful property and maintained very well. We came for a 3 day weekend and enjoyed the peaceful location with splendid views. Hope to be back soon.
Se alojó 3 noches en septiembre de 2025
Respuesta de VrboOwner el 17 de oct de 2025
We really appreciate you leaving such a nice review! Hope you can return again in the future.
Verificado

10/10 Excelente

Steve H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Location is out of the way with great views. About 35 to 40 minutes to downtown pigeon forge, depending where you're heading. Locally we enjoyed eating at the sloppy hog burger joint for a close option and great wings/burgers. Pool was nice and hot tub was perfect for evening relaxation. We took the recommendation of Local Goat to eat at in pigeon forge, from host Kelly, and it was excellent. Dog friendly but not a ton of grass it's hillside! Tons of space and spread out house.
Se alojó 4 noches en diciembre de 2025
Respuesta de VrboOwner el 8 de mar de 2026
Thank you so much for your thoughtful review! I’m glad you enjoyed the beautiful views and had a chance to relax in the pool and hot tub after your days exploring the area. It’s great to hear you enjoyed Sloppy Hog and Local Goat as well—both are great local favorites! I’m glad you found the home spacious and comfortable for your stay. We’d love to host you again on your next trip to the Smokies!
Verificado

10/10 Excelente

Terri D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This place is is exquisite! Clean fully stocked for a 2 year old! This cabin has it all! Kelley, our manager was phenomenal ! We will definitely rebook!
Se alojó 5 noches en septiembre de 2025
Respuesta de VrboOwner el 17 de oct de 2025
I am so happy to hear that the cabin worked out so well for you and your family! It was a pleasure to have you all stay at our place, and thank you for sharing a few photos from your visit!
Verificado

10/10 Excelente

Lauren D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We loved our stay at the cabin! As soon as we pulled up I knew we were in for a treat, and it did not disappoint. The mountain views were incredible. The fireplace and Christmas tree made the living room extra cozy. The beds were comfortable and we never ran out of hot water for showers, etc. Our favorite, of course, was the pool and hot tub. The kids thoroughly enjoyed the pool!!! Can't beat the views from the pool area too. Our host was very responsive and accomodating. All instructions were easy to follow. All in all, we loved it here and would highly recommend!
Se alojó 3 noches en diciembre de 2025
Verificado

10/10 Excelente

Michael S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great trip!

Amazing cabin to stay in for my family and friends!
Se alojó 4 noches en febrero de 2024
Respuesta de VrboOwner el 15 de feb de 2024
Michael, I’m so glad to hear that you all had a great trip! Hope you can come back again in the future!
Verificado

10/10 Excelente

Donna T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Preserve Pool Vacation

We really enjoyed our stay…beautiful cabin and location. Had a really nice view from balconies as well.
Se alojó 7 noches en junio de 2024
Respuesta de VrboOwner el 18 de jun de 2024
Donna, thank you for the nice review! I am happy to know that you all enjoyed the cabin and the beautiful Mountain View.
Verificado

10/10 Excelente

Katie S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect

Just as described. Plenty of room for our family.
Se alojó 4 noches en abril de 2025
Respuesta de VrboOwner el 27 de jul de 2025
Thanks, Katie for the 5 ⭐ Review
Verificado

10/10 Excelente

Lori C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Amazing experience

We had a family get together and it's hard to please everyone. This cabin was perfect.it had something for everyone I highly recommend it!!
Se alojó 2 noches en diciembre de 2024
Respuesta de VrboOwner el 25 de feb de 2025
Thank you for your kind review! I'm so glad to hear that the cabin was a hit with your whole family. It’s always wonderful when everyone can find something to enjoy. I truly appreciate your recommendation and would love to welcome you back for another stay in the future!
Verificado

10/10 Excelente

Tanja & Peter T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Summer 2025

We are an easy going family of four and booked because of all what was offered. we weren’t disappointed. Wonderful place to relax and to enjoy the endless mountain view. Place offered all as advertised. Experienced the thunderstorms and the smoky effects afterwards. Then you understand why they call it the smoky mountains. A summer trip we will remember for years to come.
Se alojó 7 noches en junio de 2025
Respuesta de VrboOwner el 27 de jul de 2025
Peter, thank you for such a lovely review! We're so glad your family had a relaxing stay and enjoyed the incredible mountain views — and how special to witness those classic Smoky Mountain thunderstorms and the misty magic that follows! We're honored to have been part of a summer trip your family and we'd love to welcome you back anytime.
Verificado

10/10 Excelente

Julie P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great views. Top of the mountain

We enjoyed our stay at the cabin. The weather had off and on rain during the week but having the indoor pool and covered hot tub was key in not letting weather spoil our fun. The view of the mountains was perfect. Felt like we had the whole mountain to ourselves. The upstairs (3rd floor) was good for watching family movie in the evening and we had a lot of fun on the games in the basement. The location though a climb up the mountain was perfect to be close enough for day trips into Townsend, Pigeon Forge and Gatlinburg but far enough out that you didn’t feel like you were in a commercial area. Beautiful home. We’d definitely come back again.
Se alojó 7 noches en abril de 2024
Respuesta de VrboOwner el 14 de abr de 2024
Julie, thank you so much for taking the time to leave such a thoughtful review. You made my day! It always makes me happy to hear that guests enjoyed their stay at the cabin. It sounds like you and your family made the most of all aspects of the cabin from the game room, swimming pool, hot tub, and the upstairs living room for movies. It was a pleasure having you stay at the cabin and I welcome you to come back again in the future.
Verificado

8/10 Bueno

Brent K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Spring break in the mountians

Let me start with Kelly is an amazing host. Her communications are detailed, informative, and very timely. It makes staying at the property much easier. The cabin has amazing views from the upper decks where you can enjoy a cup of coffee as you watch the sun rise. We were even able to see a mama bear and cubs about 50 yards below the cabin...two different days! The hot tub is on the lowest deck with limited views. The game room was thoroughly enjoyed by our party. They loved playing the different games and swimming in the pool. (The pinball machine wasn't fully functional during our stay. Kelly had given us that heads up prior to arriving.) As for the rooms, everything was good -- TVs everywhere, towels, soap, etc. just as Kelly mentions up front. Given the nature of a log cabin, it is noisy. You hear what is happening in the rooms around, above, and below you. We did have a few challenges that came up during our stay. Any time we reached out to Kelly, she did her best to address them. We did take an overall point off the review due to the cleanliness. The cabin overall was fine, but there were a few areas where the cleaning crew did not address to our standards. We let Kelly know the situation after our stay (because who wants to spend their vacation worrying about dust and dirt vs. riding Dollywood coasters!). We are confident now she knows, that she will get it fixed like the other challenges we had. Overall, we had a wonderful time in the cabin!
Se alojó 6 noches en marzo de 2024
Respuesta de VrboOwner el 14 de abr de 2024
Brent, thank you so much for your detailed feedback and for choosing to stay at the Preserve Pool Lodge. I'm thrilled to hear that you enjoyed the breathtaking views from the decks and that you had some memorable bear sightings during your stay. It sounds like you and your family made the most of your time in the game room and the swimming pool. I'm glad that we were able to get the pinball machine up and running for the last couple of days during your visit. Regarding the cleanliness concerns you raised, I sincerely apologize that this aspect did not meet your expectations. We strive to maintain a high standard of cleanliness, and your feedback helps us to improve. Rest assured, I have addressed this and have hired a new cleaning crew that started 4/13/24 to ensure such oversights are corrected moving forward. My goal is always to provide a comfortable and enjoyable experience for our guests, and we're delighted to hear that despite these issues, you had a wonderful time overall. Thank you once again for your valuable feedback and for being such wonderful guests. We hope to welcome you back for another great stay in the future!

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Propietario/a: Kelly

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Hi Everyone! Thanks for stopping by to check out my listing!

My name is Kelly. I was born and raised in Florida. After meeting my husband, we moved to Iowa for a while but have now lived in Texas for the past 20 years. We have 2 children that are now in college. Becoming a vacation rental host has been my empty nest adventure.

I started hosting in Tennessee because we love the Smoky Mountains! Our family has always enjoyed the outdoors with hiking and spotting wildlife and there are so many attractions in the area to enjoy. One of our favorite activities is Zip Lining.

One of the reasons I became a host is that I want to provide a comfortable and inviting setting for families to gather. A vacation rental home is so much more enjoyable than a hotel for families or groups.

I love hosting because it has given me the opportunity to communicate with guests from all over the county. So far, I have had guests from as far as Miami, FL, and Biddeford, ME.

I hope that you will decide to book a vacation at my place. I am always available for questions so feel free to reach out if you need any more information. I usually check messages up until 9 PM Central Time.

Por qué escogió este alojamiento

The Preserve Resort is known for its amazing mountain views. It's a beautiful resort!

Qué hace que este alojamiento sea especial

The Preserve Pool Lodge is the only cabin in the resort with an indoor swimming pool.

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Ofrece un servicio excelente a los huéspedes de manera constante.

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