5 habitaciones5 baños10 huéspedes622.5 metros cuadrados
Servicios populares
Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Aire acondicionado
Echa un vistazo a la zona
Kissimmee, FL
Centro turístico Give Kids the World Village
Place, Centro turístico Give Kids the World Village
A 9 min a pie
Parque regional Shingle Creek
Place, Parque regional Shingle Creek
A 10 min a pie
Cena con espectáculo Medieval Times
Place, Cena con espectáculo Medieval Times
A 15 min a pie
Orlando, Florida (MCO-Orlando Intl.)
Airport, Orlando, Florida (MCO-Orlando Intl.)
A 31 min en coche
Habitaciones y camas
5 habitaciones (capacidad para 10 personas)
Habitación 6
1 cama de matrimonio grande
Habitación 7
1 cama de matrimonio grande
Habitación 8
2 camas individuales
Habitación 9
1 cama de matrimonio
Habitación 10
1 cama de matrimonio
5 baños
Baño 6
Bañera · WC · Solo ducha
Baño 7
Bañera · WC · Solo ducha
Baño 8
Bañera · WC · Solo ducha
Baño 9
Bañera · WC · Solo ducha
Baño 10
Bañera · WC · Solo ducha
Otros espacios
Cocina
Balcón
Jardín
Comedor
Acerca de este alojamiento
Upstay - Resort Home w Cinema, Pool & Lake View
Summary:
Looking for a vacation rental with your own private pool? How about a BBQ grill ready for all your cookout cravings? Upstay's got you covered! For the competitive souls among us, we've turned the garage into a games room that'll keep the good times rolling. There's even an in-home movie theatre with a massive projection screen and comfy cinema seating. With 5-bedrooms and 5-bathrooms, this house can host up to 10 guests at a time, so bring the whole crew to this resort home at Bella Vida.
The Space:
Lake Views, Private Pool & Movie Nights – 5BR Fun-Filled Retreat at Bella Vida Resort.
Welcome to your dream getaway! This 5-bedroom, 5-bathroom vacation home at Bella Vida Resort is a sun-soaked escape for families and groups looking for both adventure and relaxation. With resort-level amenities, a private lake-facing pool, and in-house entertainment like a movie theatre and game room—you'll never want to leave.
Your Private Outdoor Oasis:
• Screened-in patio with serene lake views and no rear neighbors
• Private swimming pool with removable safety fence
• Sun loungers for catching rays and unwinding
• Poolside dining table with seating for 6
• Covered lounge area and BBQ grill for al fresco meals
Game Time & Movie Magic:
• Garage-turned games room with air hockey, foosball & flat-screen TV
• In-home movie theatre with projector screen & recliner seating
• Game console provided for indoor fun
Eat, Lounge & Gather:
• Spacious open-concept living room with Smart TV & high-speed WiFi
• Fully equipped chef’s kitchen with stainless steel appliances
• Large dining table (seats 10) + island bar seating for 3
• In-home laundry machines and central air conditioning
Dream Big, Sleep Easy:
5 beautifully furnished bedrooms with Smart TVs & fresh linens
Bedroom Layout:
First Floor:
• Bedroom 1: King bed | Full bath (toilet & bathtub)
• Bedroom 4: Queen bed | Ensuite (toilet & bathtub)
• Bedroom 5: Queen bed | Ensuite (toilet & shower)
Bella Vida Resort Perks Included in Your Stay:
As a guest, you’ll enjoy complimentary access to Bella Vida’s 6,700 sq. ft. clubhouse, including:
• Heated resort pool & outdoor jacuzzi hot tub
• Shallow-entry kid-friendly pool
• Sand volleyball & basketball courts
• Nature walking trails & playground
• Cyber café, fitness center & spacious lounge
• 24-hour gated entry + concierge service
Whether you’re poolside, gaming, or movie-watching—this home has everything for a legendary vacation. Book your Bella Vida escape today!
Guest Access:
• You'll have exclusive access to the home, so kick back and relax.
• Guests will enter the community through the security gate where they will be greeted by a guard. Bella Vida resort does not allow trailers of any kind (ie. boats, trailers, RV's, campers, U-Hauls, etc).
The Neighborhood:
The fun doesn't stop at the resort. We're in the thick of the action with all four of Disney's fantastic theme parks (Walt Disney World, Epcot, Hollywood Studios, and Animal Kingdom), not to mention the two water parks (Blizzard Beach and Typhoon Lagoon), Disney Springs, Universal Studios, Islands of Adventure, the brand-new Volcano Bay water park at Universal, CityWalk, SeaWorld, and Discovery Cove.
If golf is your jam, we've got some pretty famous courses nearby like Falcon's Fire, Lake Magnolia, Osprey Ridge, Eagle Pine, and many more. So come on over and make your vacation the stuff of legends!
Getting Around:
We're in a prime spot right off the US192 in Kissimmee, a mere 20 min drive away from the magic of Disney World Orlando. Plus, we're practically buddy-buddy with the local bus routes.
Other Things to Note:
• For a smooth and secure check-in experience, all guests may be required to complete ID and Enso Boarding Pass verification before arrival. Check-in instructions will be shared once verification is completed. Thank you for helping us ensure a seamless stay!
Additional Services:
• Planning a BBQ? A propane tank is available for a one-time $69 charge. Let us know in advance, and we’ll make sure you’re all set to grill and enjoy!
• Pool heating is available upon request and is not included in the booking price. The fee is $35/night with a 2-night minimum. At least 24 hours’ notice is required if you would like to add this service.
• Rent a Pack 'n play for $39 (one-time fee)
• Rent a highchair for $29 (one-time fee)
• We offer mid-stay cleaning for reservations over 3 days in duration. This service is an additional cost an must be arranged ahead of time.
House Rules:
1. Parties, events and smoking/vaping of any kind are prohibited in or around our property and risk a fine of $150 and/or your full deposit will be forfeited.
2. Please check-out on time. Late departures will result in a fine of $150 for each additional hour the property cannot be accessed for turnover.
3. Large messes will result in an additional cleaning fee. Please clean up after yourselves.
4. Outside of service animals, pets are not permitted at this property. Any evidence of pets will result in a fine and/or forfeiture of your full deposit.
5. We do not assume liability for any injuries sustained by using the pool. Please follow all safety precautions and use at your own discretion.
6. Firearms and weapons are strictly prohibited on the property.
• If any of these house rules are broken, you and your group may be subject to additional charges or be requested to vacate the property immediately without refund.
Notice: Bellavida – Community Updates. Recreational vehicles such as ATVs, dirt bikes, UTVs, and side‑by‑sides are strictly prohibited, and any damage to common areas will be the full financial responsibility of the owner or guest, so please inform all visitors.
Update from the Bellavida Community:
The parking lot near La Fuentes is strictly closed due to ongoing stormwater repairs near the lake and Stella. Vehicles found in the restricted area will be towed and relocated to the adjacent lot. Guests are reminded not to move cones marking hazardous work zones and to always check signage before parking to avoid relocation.
Interaction with Guests:
We work with a team of dedicated hospitality professionals who will assist us in providing you with 5-star quality service. Your recommendations and questions are important to us and we're here 24/7 to assist you. Please don't hesitate to reach out to us at any time.
1. Parties, events and smoking/vaping of any kind are prohibited in or around our property and risk a fine of $150 and/or your full deposit will be...
Información importante
Otros detalles
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta efectivo.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Kissimmee
Esta casa de vacaciones se encuentra en Kissimmee, en el centro. Complejo de entretenimiento Old Town y Centro comercial Disney Springs™ son lugares imprescindibles para los amantes de las tiendas; añádelos a tu itinerario junto a otros atractivos turísticos como Walt Disney World® Resort y Disney's Hollywood Studios®. ¿Te apetece disfrutar de un evento especial? Puedes buscar el calendario de ESPN Wide World of Sports Complex. Intenta sacar tiempo para pasar por Epcot®, que también merece la pena.
Centro turístico Give Kids the World Village - A 9 min a pie - 0.8 km
Parque regional Shingle Creek - A 10 min a pie - 0.9 km
Cena con espectáculo Medieval Times - A 15 min a pie - 1.3 km
Mercadillo 192 Flea Market - A 2 min en coche - 1.4 km
Centro de Bienvenida y Museo de Historia del Condado de Osceola - A 2 min en coche - 1.7 km
Cómo moverse por la zona
Estación de tren Kissimmee: 14 min en coche
Estación de Poinciana: 7 min en coche
Kissimmee, FL (ISM-Kissimmee Gateway): a 9 min en coche
Restaurantes
Wawa - A 3 min en coche
Chick-fil-A - A 19 min a pie
Steak 'n Shake - A 3 min en coche
Chipotle - A 3 min en coche
Pollo Tropical - A 4 min en coche
Preguntas frecuentes
¿En Upstay - Resort Home w Cinema, Pool & Lake View hay piscina?
Sí, este alojamiento cuenta con una piscina cubierta.
¿Cuánto cuesta alojarse en Upstay - Resort Home w Cinema, Pool & Lake View?
A fecha de 11 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Upstay - Resort Home w Cinema, Pool & Lake View el 17 de jul de 2026 son de al menos 268 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Upstay - Resort Home w Cinema, Pool & Lake View se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Upstay - Resort Home w Cinema, Pool & Lake View?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Upstay - Resort Home w Cinema, Pool & Lake View?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Upstay - Resort Home w Cinema, Pool & Lake View?
La salida se realiza a las 10:00.
¿Dónde se encuentra Upstay - Resort Home w Cinema, Pool & Lake View?
En pleno corazón de Kissimmee, esta casa de vacaciones se encuentra a quince minutos a pie de Parque regional Shingle Creek y Centro turístico Give Kids the World Village. Cena con espectáculo Medieval Times y Mercadillo 192 Flea Market también están a menos de 3 kilómetros.
Comentarios
9,0
Impresionante
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
14 comentarios de un total de 20 con una puntuación de 10 - Excelente
10 - Excelente
14
2 comentarios de un total de 20 con una puntuación de 8 - Bueno
8 - Bueno
2
3 comentarios de un total de 20 con una puntuación de 6 - Normal
6 - Normal
3
1 comentarios de un total de 20 con una puntuación de 4 - Mediocre
4 - Mediocre
1
0 comentarios de un total de 20 con una puntuación de 2 - Horrible
2 - Horrible
0
8,8/10
Limpieza
9,4/10
Llegada
9,0/10
Comunicación
9,6/10
Ubicación
9,0/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Harold K.
18 de ene de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The house was great and was perfect for our stay
Harold K.
Se alojó 5 noches en enero de 2026
Respuesta de VrboOwner el 10 de feb de 2026
Thank you for your kind words, Harold! We're delighted to hear that the house met your needs and contributed to a wonderful stay. It’s always our goal to provide a comfortable and enjoyable experience for our guests. We hope to welcome you back!
Verificado
10/10 Excelente
Jenifer H.
11 de ene de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
House was so clean and welcoming! Plenty of space for everyone and the theater room was a huge hit. Hoping I’ll be able to book again for our fall trip!
Jenifer H.
Se alojó 7 noches en enero de 2026
Respuesta de VrboOwner el 5 de mar de 2026
Thank you for your wonderful feedback! It’s fantastic to hear that you found the house clean and welcoming. We strive to create a comfortable space for our guests, and it sounds like we hit the mark with your group. We would love to host you again for your fall trip—just let us know when you’re ready to book!
Verificado
10/10 Excelente
Angie W.
2 de nov de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great house.
Angie W.
Se alojó 3 noches en octubre de 2025
Respuesta de VrboOwner el 12 de nov de 2025
Thank you for your kind words about our home! We're delighted to hear that you enjoyed your stay. It means a lot to us that you found the house to your liking. We hope to welcome you back for another visit soon!
Verificado
10/10 Excelente
Annette P.
21 de may de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Birthday Celebration
Our Family celebrated my daughter’s 30th Birthday. We enjoyed our first family vacation in many years. The house met all our needs, we enjoyed the home theater and pool during our down time. We would definitely stay here again and fully recommend to all friends and family.
Annette P.
Se alojó 7 noches en mayo de 2025
Respuesta de VrboOwner el 10 de jun de 2025
Thank you, Annette! We're so happy to hear you had a great stay and your family had a memorable time celebrating your daughter's birthday. It means a lot to know the home and amenities helped make your time together special. We appreciate your recommendation and look forward to hosting you again in the future!
Verificado
10/10 Excelente
Brian P.
30 de nov de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great home....Great location
Awesome location to everything Disney...located off the main roads of Orlando, but is easily accessible from the home. Very clean home, had everything we needed!
Brian P.
Se alojó 4 noches en noviembre de 2024
Respuesta de VrboOwner el 10 de jun de 2025
Thank you, Brian! We're so happy to hear you enjoyed the home and found the location convenient for your Disney adventures. It's great to know the house had everything you needed for a comfortable stay. We’d love to host you again anytime!
Verificado
10/10 Excelente
Bonnie S.
2 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful and accurate listing!
The property was very clean, all of the amenities were accurately described while booking. The house was very easy to communicate with and very friendly. We hope to use this property again when we are in the area.
Bonnie S.
Se alojó 3 noches en marzo de 2025
Respuesta de VrboOwner el 10 de jun de 2025
Thank you, Bonnie! We're so glad to hear the property met your expectations and that everything was just as described. It’s great to know communication was smooth and helpful during your stay. We'd love to welcome you back anytime you're in the area!
Verificado
10/10 Excelente
Peter M.
9 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Best
I totally recommend 10/10
Peter M.
Se alojó 3 noches en abril de 2025
Respuesta de VrboOwner el 10 de jun de 2025
Thank you, Peter! We truly appreciate your recommendation and are thrilled to hear you had such a positive experience. You're welcome back anytime!
Verificado
10/10 Excelente
Ava R.
14 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
First group trip
The four of my friends and I stayed at this house for our first trip together. The booking process couldn’t have been easier and the house was beautiful.
Ava R.
Se alojó 3 noches en junio de 2024
Respuesta de VrboOwner el 15 de jul de 2024
Thank you so much for your wonderful review,Ava! We're happy to hear that you and your friends had a great time at our house and that you found the booking process straightforward. It's fantastic to know that you found the house beautiful and enjoyed your first trip together.
We hope to host you again for many more memorable trips in the future!
Verificado
10/10 Excelente
Vicky B.
12 de may de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Another great stay
We stayed here 2 years ago and returned because it was ideal. Lovely resort, a mixture of residents and guests. The villa itself is great. It needs some minor decoration doing but it's a holiday villa. They'd be painting after every stay with people scuffing walls etc. The only downside is the lack of chairs around the pool. There are 3 or 4 chairs at the table outside and only 2 sunloungers. It didn't detract from our stay though.
Vicky B.
Se alojó 14 noches en abril de 2025
Respuesta de VrboOwner el 10 de jun de 2025
Thank you, Vicky! We're so pleased you chose to return and that the villa and resort continue to be a great fit for your holiday. We appreciate your feedback regarding the outdoor seating. It's helpful and will be taken into consideration for future improvements. Looking forward to welcoming you back again!
Verificado
10/10 Excelente
Julie S.
26 de feb de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great place
The house was awsome, pool was heated has requested and we enjoyed it very much. If I had any questions, they answered very quickly. We had trouble with the bbq, the next day we had a new one.We all enjoyed the movie room once we figured how to work the projector.I would definitely ho back without hesitation.
Julie S.
Se alojó 14 noches en febrero de 2025
Respuesta de VrboOwner el 10 de jun de 2025
Thank you, Julie! We're so glad you had a great stay and that you enjoyed the heated pool and movie room. It's wonderful to hear our team was able to assist you quickly and get the BBQ sorted right away. We truly appreciate your kind words and would be happy to welcome you back anytime!
Verificado
6/10 Normal
David F.
16 de jul de 2025
Aspectos positivos: Precisión del anuncio
Aspectos negativos: Limpieza, llegada, comunicación y ubicación
Property management is a zero
We were not given proper Check-in documents or Wi-Fi. The exterior of the house needs cleaning and paint the yard had knee high weeds and stickers. Inside the living room the couch had no legs it was the right height for a 4 year-old. All beds very firm/ hard.We enjoyed the pool and cinema room although all 6 recliners had issues. We will not stay at this house again.
David F.
Se alojó 4 noches en julio de 2025
Verificado
10/10 Excelente
Jason L.
19 de may de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family vacation
The house was amazing, only thing was the game room lacked a little activities. It displayed a video game system but did not have one. Overall a fantastic experience
Jason L.
Se alojó 6 noches en mayo de 2024
Verificado
8/10 Bueno
Beth H.
17 de may de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice but
Overall a nice play to stay with a group. Carpet needs to be replaced, many stains. Had a problem receiving code for gate by email.
Beth H.
Se alojó 3 noches en mayo de 2024
Respuesta de VrboOwner el 15 de jul de 2024
Thank you for your feedback,Beth! We're glad to hear that you found our place nice for your group stay. We apologize for any inconvenience caused by the carpet stains; rest assured, we have looked into it and replacing it to enhance future guests' experiences.
Regarding the gate code issue, we apologize for the delay in receiving it via email. We'll review our communication process to ensure this doesn't happen again. Your input helps us improve, and we appreciate your understanding. If you're ever in the area again, we'd love to host you once more!
Verificado
10/10 Excelente
Gayle H.
31 de mar de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great House
Fantastic house overall. Lots of space and the full size pool was just what we were looking for. Loved the view of the pond while sitting beside the pool. The games in the garage kept the kids busy. The clubhouse pool was a great size and wasn’t too busy. Communication was great with quick responses. The only negative was that the garbage was not picked up according to the schedule.
The listing is out of date as there is no construction in the area and there hasn’t been in at least 5 or more years.
Gayle H.
Se alojó 7 noches en marzo de 2024
Respuesta de VrboOwner el 15 de jul de 2024
Thank you so much for your fantastic review,Gayle! We're glad to hear that you enjoyed our spacious house and that the full-size pool and pond view met your expectations perfectly. It's great to know that the games in the garage kept the kids entertained and that you found the clubhouse pool to be a good size and not overly crowded.
We appreciate your feedback about the garbage collection schedule and apologize for any inconvenience this caused. We have already address this issue with the property management team to ensure it's rectified for future guests.
Regarding the outdated information about construction in the area, we appreciate you bringing this to our attention.
Thank you again for choosing to stay with us and for your kind words. We look forward to welcoming you back for another wonderful stay! Safe travels until we see you again!
Verificado
8/10 Bueno
John E.
1 de feb de 2024
Aspectos positivos: Llegada, comunicación y ubicación
Large Home
House is great space with large bedrooms and attached bathrooms. We were not able to use the game room in the garage because of a bad odor, I would describe as sweaty smell. Carpets are stained and furniture shows some wear from use. Everything worked fine but just be aware
John E.
Se alojó 5 noches en enero de 2024
Respuesta de VrboOwner el 20 de feb de 2024
Thank you for your review, John. I am sorry to hear there was a bit of a smell in the garage and you couldn't utilize the games room. We have already looked into this concern and the issue with smell was addressed. It would be a pleasure to host you again.
Verificado
6/10 Normal
Elspeth F.
29 de nov de 2024
Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio
Family Florida Trip
The communication ahead of the stay was great, the team were really responsive. However, this was not the case once we arrived at the house, it was near impossible to get a response from the property team and there was no available number that could be used.
Upon arrival we found that the house was not quoite as described. The house was surface level clean, but quote dusty and grimy in places. Also the bath towels and bedding has seen better days, as it was stained and thread bare. The carpet could do with a steam clean as it is severely marked and stained. Overall the house would benefit from a thorough deep clean.
We had paid for the pool to be heated. After questioning this we were informed that the heat pump was broken and would not be fixed during our stay. We did received a full refund for this, however it was disappointing that this could not be fixed during our stay as the pool was uncomfortably cold.
The outdoor space was disappointing. From the pictures we noticed that there were 2 sun loungers and 3 dining chairs. As we were a group of 7, I questioned this with the team multiple times and was informed every time that as the house sleeps 10 there would be plenty of outdoor seating. Upon arrival we discovered that this was not the case, as there was only seating for 5 people outside. This was less than satisfactory and made it difficult for us to use the pool area as a group. Also the outdoor table was broken when we arrived, this took a week to be rectified.
Elspeth F.
Se alojó 12 noches en octubre de 2024
Verificado
4/10 Mediocre
Staneshia T.
18 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Father’s Day Vacay
The house was nice, it was clean.
1. The AC was turned up to 78, which is basically the heat in 100 degree weather, I immediately informed the property manager and they stated I could turn it down to whatever temp I needed, because we all have asthma, so the downstairs immediately start to cool down, but the upstairs did not, I informed the property manager and someone was sent to check it, the guy came and all he did was turn the thermostat from on to auto, I spoke with the PM again and they sent another guy out but he didn’t not show up until 8 or 9 Sunday night mind you we arrived Saturday. The guy said the AC was broken and that he would be back to fix it, when the guy came the next day he said it was a leak and they couldn’t fix it. Needless to say we had to sleep downstairs in the theater room just to be to breathe. Please note: We were there from Saturday until Tuesday without AC upstairs. All the PM kept doing was apologizing and did not offer any compensation for the inconvenience until I asked for it and still I did not receive what was fair.
2. The pool was not clean and they did not have the seat cushion on the pool chairs,
3. No first aid kit
4. No K cup maker
The rooms & bathrooms are nice size but only 2 have ceiling fans
5. They did have pool towels
6.They did have some kitchen wear
I will not rent this property again, oh they also said they would provide fans which we never received
Staneshia T.
Se alojó 3 noches en junio de 2024
Respuesta de VrboOwner el 15 de jul de 2024
Thank you for sharing your feedback with us, Staneshia! We apologize for the inconvenience you experienced during your stay.
Regarding the AC issue, we regret the delay in resolving it and understand how uncomfortable that must have been, especially with asthma concerns. We have since addressed the maintenance issue to prevent any recurrence.
Regarding the pool, we apologize for the cleanliness issue and the missing seat cushions on the pool chairs. We will ensure better oversight in the future to maintain a high standard of cleanliness and comfort for our guests.
As for the missing amenities like a first aid kit and K-cup maker, we apologize for any inconvenience caused. Your feedback is valuable, and we will consider adding these items to enhance our guests' experience.
Despite the challenges you faced, we're glad to hear that you found the house clean and enjoyed the size of the rooms and bathrooms. Your feedback helps us improve, and we hope to host you again in the future.
Verificado
10/10 Excelente
Lucas S.
2 de dic de 2025
Lucas S.
Se alojó 3 noches en noviembre de 2025
Verificado
6/10 Normal
Paul R.
20 de abr de 2025
Paul R.
Se alojó 4 noches en marzo de 2025
Verificado
10/10 Excelente
Joyce S.
11 de ago de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio