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Rockytop Hideaway - Mountain views plus a game room!

Galería de imágenes de Rockytop Hideaway - Mountain views plus a game room!

Un acogedor interior de cabaña con piso de madera, sofás de cuero, chimenea y ventanas amplias.
Una cabaña de troncos de dos pisos, con un balcón en cada planta, rodeada de un bosque denso.
Una terraza de madera con barandilla, mobiliario exterior y vista a un paisaje montañoso.
Un acogedor interior de cabaña de troncos con chimenea de piedra, un televisor montado encima, una escalera que lleva a un nivel superior y una zona de estar confortable con sofás de cuero.
Una mesa de billar con tacos, un reloj y una mesa de billar con superficie de fieltro verde.

Comentarios

7,4 de 10
Bueno

Aspectos destacados

  • Amplio espacio para disfrutar
    Este alojamiento ofrece una distribución que ofrece a todos más espacio para relajarse.
  • Zona recreativa o sala de juegos
    Poco común: disfruta de una zona recreativa y sala de juegos en las instalaciones.
  • Descubre lugares de interés cercanos
    Walk to Next To Heaven
3 habitaciones4 baños8 huéspedes

Servicios populares

  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en las instalaciones disponible
  • Cocina
  • Lavadora
  • Aire acondicionado
  • Parrilla de barbacoa

Echa un vistazo a la zona

Ver en el mapa
Townsend, TN
  • Place, Centro de actividades Next To Heaven
    ‪A 7 min a pie‬
  • Place, Great Smoky Mountains National Park
    ‪A 6 min en coche‬
  • Place, Dollywood
    ‪A 28 min en coche‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪A 38 min en coche‬

Habitaciones y camas

3 habitaciones (capacidad para 8 personas)

Habitación 1

1 sofá cama doble

Habitación 2

1 cama de matrimonio grande

Habitación 3

1 cama de matrimonio grande

Habitación 4

1 cama de matrimonio grande

4 baños

Baño 1

WC · Solo ducha · Bañera con hidromasaje

Baño 2

WC · Solo ducha · Bañera con hidromasaje

Baño 3

WC · Solo ducha · Bañera con hidromasaje

Baño 4

Bañera o ducha · WC

Otros espacios

Porche o patio
Porche o patio hawaiano
Cocina
Comedor

Acerca de este alojamiento

Rockytop Hideaway - Mountain views plus a game room!

Please review the strict 8-person max occupancy before booking.*

On arrival, you won't be able to miss the many porches this cabin has to offer. Ample amount of seating for the whole crew to enjoy, and take in the view and the essence of nature. Whip up your BBQ favorite on the charcoal grill.

Inside, you'll enjoy the classic log cabin aesthetic with entirely updated furnishings and high-end finishes. Starting at the main level, guests will enjoy the beautifully decorated living room with two couches, gas log fireplace, and a flatscreen TV. There's also free Wi-Fi to stay connected throughout your stay.

The kitchen is connected to the living room. The dining table seats up to 8 with additional seating at the breakfast counter. The kitchen is perfect to cook and prepare meals for the whole family - with stylish tiled countertops (tons of counter space!), all stainless steel appliances, and stocked with plates, utensils, pots, and pans.

The master bedroom is also located on the main level which includes a king-size bed, flatscreen TV, an incredible en suite bathroom with his and her sinks, and a private jetted bathtub to soak or relax in.

The other two bedrooms can be found upstairs and downstairs. The first guest bedroom has a king-size bed, flatscreen TV, and en-suite bathroom with a jetted tub. The second guest bedroom has a king-size bed, flatscreen TV, and en-suite bathroom with a jetted tub. There's also a sleeper sofa in the vacation home.

On the bottom floor, there's a great room with a couch and a 65-inch TV in the Theater room to watch your favorite movies on. The board games and table games are perfect for some friend & family bonding time. Whether it's a game of pool, playing cards/board games, or doubles on the arcade system.

NEARBY ATTRACTIONS
While we hope you never want to leave the cabin for fun, we highly recommend exploring the town and the national park! Below are a few of our favorite attractions and the distance from the cabin.

Downtown Gatlinburg: (19 miles)
Smoky Mountain National Park Entrance: (18.1 miles)
Pigeon Forge: (13.6)
DollyWood and Splash Country Water Park: (16.4)

Minimum age to rent is 25. Up to 8 people are allowed at this property. Should the number of guests exceed 8 at any time, further charges may be incurred.

*Up to 8 people are allowed at this property. Should the number of guests exceed 8 at any time, further charges or eviction may be incurred.

Añade las fechas para ver los precios

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10.0 sobre 10, Excepcional, (3 comentarios)
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Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 25
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Número de alojamiento: 4036512vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Información sobre la zona

Townsend

Esta cabaña se encuentra en Townsend, cerca de parques temáticos y cerca de un parque acuático. Museo del Titanic y Restaurante con espectáculo Dolly Parton's Stampede son puntos fundamentales para los aficionados a la cultura; si lo tuyo son las compras, no olvides visitar Isla de Pigeon Forge y Antiguo molino. ¿Te apetece disfrutar de un evento especial? Puedes buscar el calendario de Campo de béisbol The Ripken Experience. Intenta sacar tiempo para pasar por Ripley's Aquarium of the Smokies, que también merece la pena. Guárdate algo de tiempo para visitar las bodegas y los spas y centros de salud y belleza de la zona, o ve en busca de aventuras al aire libre con actividades como la equitación en las inmediaciones.
Ver más cabañas en TownsendSe abre en una ventana nueva
Mapa
Townsend, TN

Qué hay en los alrededores

  • Centro de actividades Next To Heaven - A 7 min a pie - 0.7 km
  • Great Smoky Mountains National Park - A 6 min en coche - 7.4 km
  • Isla de Pigeon Forge - A 20 min en coche - 24.3 km
  • Dollywood - A 28 min en coche - 29.7 km
  • Ripley's Aquarium of the Smokies - A 31 min en coche - 34.4 km

Cómo moverse por la zona

  • Alcoa - Aeropuerto de Knoxville (TYS): a 37 min en coche

Restaurantes

  • ‪Sloppy Hog Saloon - ‬A 6 min en coche
  • ‪Peaceful Side Social - ‬A 7 min en coche
  • ‪The Townsend Abbey - ‬A 6 min en coche
  • ‪The Heavenly Roast - ‬A 4 min en coche
  • ‪Burgermaster Drive-in - ‬A 8 min en coche

Preguntas frecuentes

¿En Rockytop Hideaway - Mountain views plus a game room! se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuánto cuesta alojarse en Rockytop Hideaway - Mountain views plus a game room!?

A fecha de 12 de jul de 2026, los precios encontrados para una estancia de una noche y dos adultos en Rockytop Hideaway - Mountain views plus a game room! el 7 de sept de 2026 son de al menos 378 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿Cuál es el precio del aparcamiento en Rockytop Hideaway - Mountain views plus a game room!?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Rockytop Hideaway - Mountain views plus a game room!?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Rockytop Hideaway - Mountain views plus a game room!?

La salida se realiza a las 10:00.

¿Dónde se encuentra Rockytop Hideaway - Mountain views plus a game room!?

En la montaña, esta cabaña ofrece alojamiento a 0,5 km de Centro de actividades Next To Heaven y a 4 km de Metcalf Bottoms. Great Smoky Mountains National Park y Circuito de karts de River Rage también están a menos de 10 kilómetros.

Comentarios

7,4

Bueno

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
8 comentarios de un total de 23 con una puntuación de 10 - Excelente
8 comentarios de un total de 23 con una puntuación de 8 - Bueno
2 comentarios de un total de 23 con una puntuación de 6 - Normal
2 comentarios de un total de 23 con una puntuación de 4 - Mediocre
3 comentarios de un total de 23 con una puntuación de 2 - Horrible

8,0/10

Limpieza

9,6/10

Llegada

8,6/10

Comunicación

8,6/10

Ubicación

8,2/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Shelly D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great location

Nice place to stay. Not too far from main part of Pigeon Forge.
Se alojó 7 noches en octubre de 2022
Respuesta de VrboOwner el 8 de jul de 2023
Hi, Shelly! Definitely a home away from home, right? Glad you enjoyed the place. You know you can always come back for another great time. We'll definitely be pleased to have you back. Best, Maricel - Smoky Vistas
Verificado

10/10 Excelente

Kristi L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great cabin with everything you need for a long weekend with friends!

Great property with easy checkin process and quick response.
Se alojó 2 noches en octubre de 2022
Respuesta de VrboOwner el 8 de jul de 2023
I'm glad you enjoyed your stay with us Kristi . Our cabins are really great, especially for family getaways. We'd love to have you back and stay with us again.
Verificado

10/10 Excelente

Tonya B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

October trip

We always come for a weekend getaway and this was amazing amazing trip! Only thing I can complain about was the bed but otherwise everything was above expectations!!!
Se alojó 2 noches en octubre de 2021
Respuesta de VrboOwner el 8 de jul de 2023
Thanks, Tonya! A home away from home it is! It's amazing to know that you enjoyed the place. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark regarding the bed. We enjoyed hosting you and we'll be glad to have you back anytime.Best, May - Smoky Vistas
Verificado

10/10 Excelente

Victoria S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great getaway home

We had a wonderful time and will be renting again we even got to see a bear he hung out On the deck two days The only issue is the beds are uncomfortable but other than that great cabin
Se alojó 4 noches en julio de 2022
Respuesta de VrboOwner el 8 de jul de 2023
Thank you for staying with us, Victoria. It's nice to know that you've enjoyed your stay. Thank you for letting us know about the beds. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Hope you can come back next time for a much better experience. Best, May - Smoky Vistas
Verificado

8/10 Bueno

Amanda J.

Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio

Nice for Price

Roomy and comfy … not perfect, but will recommend
Se alojó 2 noches en febrero de 2023
Respuesta de VrboOwner el 8 de jul de 2023
Thank you so much for choosing us, Amanda! We are glad to be part of your family getaway. We enjoyed hosting you and we look forward to seeing you again soon. We appreciate your recommendation! I hope your next stay with us will be perfect. Best, Maricel
Verificado

8/10 Bueno

Randee H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Quiet and enjoyable stay!

We enjoyed our visit! Kids enjoyed the pool table and arcade game, as well as the hot tub. The cabin was spacious for our party (4 adults, 4 kids and 1 infant) and we enjoyed the outside seating. Mattress in the upper room wasn’t the best and the postings everywhere were a little over the top, in my opinion. Master toilet didn’t flush correctly. But overall we had a great time and the checkout procedures were easy and minimal.
Se alojó 3 noches en marzo de 2025
Verificado

8/10 Bueno

Nichole D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great

Location was great, reception sucked & all bath tubs leaked with no good water pressure.
Se alojó 4 noches en noviembre de 2022
Respuesta de VrboOwner el 8 de jul de 2023
Hi Nichole, Thank you for your feedback! We're sorry your experience didn't match your expectations or ours. Unfortunately, with many parts of the Smokies having the natural surroundings that make them so attractive to all of us, cell reception is often difficult. We do understand the inconvenience and apologize. The leaks that were reported during your stay have since been fixed. We do apologize for the inconvenience on this as well, and our maintenance team has thoroughly checked all of the bathrooms to make sure there were no further issues after this was resolved. We really appreciate you for visiting us, and for your feedback! We hope to host you again in the future, and improve your next stay. Thanks, Smoky Vistas
Verificado

8/10 Bueno

Paul M.

Aspectos positivos: Limpieza, llegada y comunicación
Aspectos negativos: Ubicación

Weekend stay

Cabin was excellent. Plenty of room with added touches. Didn't like location would of liked to be farther into the mountains. On outside decks heard a lot of road noise. No wifi. Overall though a nice cabin.
Se alojó 3 noches en agosto de 2021
Respuesta de VrboOwner el 8 de jul de 2023
Hi Paul, Glad that you find the cabin excellent! This cabin is already way up at the top of the mountain which also explains why there is no Wi-Fi which is clearly stated on the listing as it is not only a challenge to have Wi-Fi here but it is totally non-serviceable due to its location. I'm not sure about the road noise, maybe it's just other people going up the mountain also for their vacay. Hope you still had a great time! We'll be glad to have you back anytime! Best, Nori
Verificado

6/10 Normal

Ananth B.

Aspectos positivos: Llegada, comunicación y precisión del anuncio

It was good, could’ve been better!

Me and my friends family stayed at this place for 2 days. Overall the experience was good - private,secluded, green n easily accessible from pigeon forge! Rooms were spacious and all rooms were with king bed with sheets/pillows for all guests The cabin is not on top of the mountains and it’s close to roads. Couple of things were not great - 1. Gas grill was not properly maintained and it caught fire over complete grill. We had to stop using it 2. 2nd floor bathroom had no proper water flow. Shower is broken n no hot water. No WiFi/mobile signal. Townsend town s more remote and had struggle finding dinner options. It’s better to get things from pigeon forge.
Se alojó 2 noches en septiembre de 2023
Respuesta de VrboOwner el 18 de sept de 2023
Thank you for sharing your experience with us. We're pleased to hear that you found the location convenient and the rooms spacious. We apologize for the issues you encountered with the gas grill and bathroom on the second floor. Your feedback helps us improve, and we'll address these concerns to ensure a better experience for future guests. We appreciate your understanding, and we hope you consider staying with us again in the future. -Smoky Vistas
Verificado

8/10 Bueno

Shirley T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Awesome view of the mountains!

Overall, we had a great stay at this property. Pros: Great location, convenient to the Great Smoky Mountain National Park. Great view of the mountains, pictures are accurate representation. Cabin was very clean and roomy. Beds were very comfortable. Management was very responsive when we had an issue, i.e., coffeepot didn't work, had trouble getting tv to work. No wifi and our cell phones didnt get much service, could be considered good or bad? :) Grandson loved playing the arcade game. Kitchen appliances were awesome. Bathrooms were spacious and huge jacuzzi tubs. Cons: Very little cookware, only had 3 small saucepans to use. Had to run out and buy a larger pot and cookie sheet. If you like to cook in like we do, bring pots and pans and bowls. Sleeps 12 but has 8 forks! ;) Landscaping needs to be cleaned up. Window needs to be cleaned, lots of webs and broken screens. Deck could use a good cleaning. Overall: Loved our stay despite the cons, just were things that would make it even better. Loved sitting on the deck and using the charcoal grill (not gas as listed). Had a great view of the mountains, had a momma bear and cub living right below the cabin. Got to watch the cub climb trees! Momma and cub came right up on the deck one morning. Be sure to stow your trash properly!
Se alojó 4 noches en julio de 2021
Respuesta de VrboOwner el 8 de jul de 2023
We're very happy that you had a great time during your stay with us. We have a lot of cabins that you will definitely enjoy with your friends and family.
Verificado

8/10 Bueno

Terri W.

Aspectos positivos: Limpieza, llegada, comunicación y ubicación

The view is beautiful

Beautiful view as shown, including seeing bears daily! Overall, we were very pleased. The entertainment area did not have seating for the game table (two stools missing of four and one was not stable enough to sit on). The dvd player did not work nor the satellite when we arrived, but that was resolved after contacting them. We also found no board games as originally listed, which would have possibly helped fill the void of no pool table. We were notified that the pool table had been damaged prior to our visit and had been removed and they were unable to replace before we came, so the only thing to play was the arcade game. With six kids, that was challenging at times. Hopefully that will be resolved soon for future families. They were generous with towels for our group. One suggestion would be to add some hooks or pegs for the extras in the baths so there is a place to hang them after use. We had to bring sleeping bags for several, as the pull out did include bedding (no pillows), but no extra bedding or pillows to truly sleep twelve. It might be a good idea to explain three beds and one pull out sofa so that everyone understands the exact sleeping situation. I called and asked ahead so we knew to bring something for the them to sleep on and pillows. A large pot of some sort would also be nice. There were only some very small ones and trying to make mac and cheese or anything for a family was a challenge. A few inexpensive bowls would also help for basic meals to prepare and serve if possible. There are also not really enough glasses and silverware for twelve, we ended up buying plastic to fill in the void. Just some simple fixes to pretty much make it a five star.
Se alojó 4 noches en julio de 2021
Respuesta de VrboOwner el 8 de jul de 2023
Hi Terri, thank you for your feedback! We're very happy that you had a great time during your stay with us. We are working with our team internally to make sure that the next time you stay with us, it will be a better stay and hopefully, we will get a 5-star review by then. We have a lot of cabins that you will definitely enjoy with your friends and family.
Verificado

8/10 Bueno

Karen E.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Nice property, needed just a little tlc.

To start off with, for those not familiar with the area, I would really suggest arriving in the daylight, as the house number was not very visible from the road, and the hill you have to climb to get there had us more than a little ruffled when we arrived in the dark. To get there the incline is the steepest I have ever driven. Once we got used to it, and arrived in daylight hours, we did just fine. Once arriving I found a dead cockroach on the floor and my daughter found one more during our 3 day stay. The house overall was fairly clean, but the pool table top was just gross and it looked like someone threw up on it tbh. What we did love was the views, and the house decor and layout. We thoroughly enjoyed our time, playing games, pool and used the arcade. We really loved the house, and could totally imagine ourselves living in it. As others reviews have mentioned, there is no cell service, or WiFi, which we did not mind all that much.
Se alojó 3 noches en abril de 2023
Respuesta de VrboOwner el 8 de jul de 2023
Thank you for your feedback. We apologize for any inconvenience caused by the driveway and for the presence of cockroaches in the property. We will make sure to address this with our cleaning staff to ensure that it does not happen again. We are glad to hear that you enjoyed the views, decor, and layout of the house, as well as the amenities such as the pool and arcade. We appreciate your comments about the lack of cell service and Wi-Fi, and we will make sure to update our listing to reflect this for future guests. Thank you for choosing to stay with us and we hope to have the opportunity to host you again in the future. Best, Smoky Vistas
Verificado

4/10 Mediocre

Denzil C.

Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza

Needs work

Dirty wash cloth in master bath fireplace in living room not ready to be used jets on hot not working properly al toilets need work some handles don't work some hit top of toilet window in living room fell out while we were watching football game alarm went off every night for no reason just not what you expect for for money payed
Se alojó 3 noches en diciembre de 2022
Respuesta de VrboOwner el 8 de jul de 2023
Thank you for sharing your feedback on your recent stay. We apologize for the issues you encountered, including a dirty washcloth, the fireplace not being ready, malfunctioning hot tub jets, problematic toilet handles, a fallen window, and unexpected alarms. Your satisfaction is important to us, and we deeply regret that your experience fell short of your expectations. We are actively addressing these issues to prevent their recurrence and appreciate your valuable feedback. We apologize for the disappointment caused, and we would be grateful for the opportunity to make it up to you in the future. Thank you for bringing these matters to our attention, and we hope to provide you with a more enjoyable stay in the future.
Verificado

10/10 Excelente

Daniel L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Weekend Getaway

The cabin was beautiful, peaceful and just what we needed for a weekend getaway. The property manager was responsive to any questions or concerns, which was truly appreciated.
Se alojó 3 noches en enero de 2023
Respuesta de VrboOwner el 8 de jul de 2023
Oh, wonderful! We are glad to be part of an awesome getaway Daniel. We really want to make sure that you had a great time and we're so happy that you did. We also enjoyed hosting you and we'll definitely be happy to have you back anytime. Best, Maricel - Smoky Vistas
Verificado

8/10 Bueno

Joe D.

Aspectos positivos: Llegada, ubicación y precisión del anuncio

Christmas gathering for family

Renting the cabin was easy. Only real problem was the first night that alarm system went crazy.
Se alojó 3 noches en diciembre de 2022
Respuesta de VrboOwner el 8 de jul de 2023
Thank you for choosing us, Joe! It's amazing to know that you enjoyed your stay despite of the minor issues. We enjoyed hosting you and we'll definitely be pleased to have you back for a much better experience. Best,Maricel -Smoky Vistas
Verificado

4/10 Mediocre

Levi P.

Aspectos positivos: Limpieza, llegada y comunicación
Aspectos negativos: Ubicación

Nice cabin with a few flaws.

The cabin itself was nice. My main complaints...lady bugs everywhere! Waking up because you feel something crawling on you in the middle of the night was no fun. The cell phone service at the cabin was terrible. Barely enough reception to make a call and had to go outside to make a call. Not enough cell service for anything else. Absolutely NO wifi. And for some reason there was no ESPN on the tv and this we were unable to watch the Georgia game. The cabin itself was huge and had plenty of room for the nine of us (6 adults and 3 kids).
Se alojó 2 noches en noviembre de 2022
Respuesta de VrboOwner el 8 de jul de 2023
Hi Levi, We are terribly sorry for your experience. Unfortunately, ladybugs are a part of our active natural wildlife this time of year. We would have loved to have fixed this for you while you were with us, if we had known. Our listing does show that it does not have wifi when you book, so we apologize for the inconvenience but it is listed correctly. Cellphone service being poor is something we cannot prevent, but completely understand how this could be frustrating. Once again we are sorry for your experience. We hope you can come back to see the Smokies soon and give us another opportunity! Thank you, Smoky Vistas
Verificado

6/10 Normal

John W.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Needs pest control and maintenance. Nice view and location. Ample room for multi family

Needs a lot of maintenance and sanitation. Be prepared for HUNDREDS of Asian lady beetles, stink bugs, and LIVE German ROACHES in kitchen. We found three within just a few moments one late night. Reported to manager with photos who knew about bugs and concealed/failed to warn guests in advance. We booked in February 2021 with plenty advance notice of a 10 Day Christmas holiday stay Kitchen had enough plates and utensils for 9, but not equipped to cook a large meal (as previous reviews mentioned). Definitely bring a large pot, mixing bowl, and cutting board. Hot tub worked perfectly, but leaked, and had a nice morning view. Spa tubs worked but the basement one had lots of black mildew on jets. The game room has nice new flooring, but all the transition pieces were loose and hazardous to the 5 kids traveling with us. There was a puzzle which had molded and mildewed and was immediately thrown away. Luckily, the Pool table had all balls and plenty of sticks for multiple players. Located in the game room closet and laundry area were numerous Christmas decorations, but not a one on display for guests. Definitely missed the mark for welcoming holiday guests. We found the pull outs near the fireplace, but no pillows (as previous reviews mentioned). Suggest arriving during daylight as the driveway is on a STEEP incline with a staircase and NOT a single landscape light works. (They’re all visibly busted up along the driveway.) Many concerns were addressed with management. The roaches were left in a bag for their “pest control” team as we declined to have the place treated during our stay. With extensive cleaning and maintenance, this could be an even nicer place. Unfortunately we will not be returning to this location and suggest future guests request confirmation of the abatement of the roaches as we are genuinely fearful they are in our luggage.
Se alojó 10 noches en diciembre de 2021
Respuesta de VrboOwner el 17 de ago de 2023
Thank you for sharing your experience. We value your feedback and apologize for any inconveniences you faced during your stay. We take these matters seriously and have already addressed them with our team. We are committed to continuous improvement and ensuring our guests have a comfortable stay. We appreciate your insights and hope you consider returning in the future to experience a more enjoyable stay. Your satisfaction is important to us. -Smoky Vistas
Verificado

2/10 Horrible

sandeep r.

Aspectos positivos: Llegada
Aspectos negativos: Limpieza, comunicación y precisión del anuncio

Bad experience

We had a bad experience.. property manager confirmed confirmed they had a gas grill prior to our check in, but there was none. We ended up buying one ourselves.We couldn’t use the hot tub as it had a dead lizard in it.
Se alojó 4 noches en septiembre de 2021
Respuesta de VrboOwner el 17 de ago de 2023
We apologize for any inconveniences you faced during your stay. Your feedback is appreciated and helps us improve. We're sorry for the oversight regarding the gas grill and hot tub. We hope you were still able to enjoy your time in the area, and we'd be grateful for another opportunity to provide you with a more enjoyable stay in the future. -Smoky Vistas
Verificado

10/10 Excelente

Cheryl H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Loved the property

We are a family that enjoys traveling and are easy to please. Yes the short drive up to the cabin is steep but you’re in the mountains! It’s a beautiful place and the view is awesome.
Se alojó 4 noches en septiembre de 2021
Respuesta de VrboOwner el 8 de jul de 2023
Thanks to you Cheryl and your family! A home away from home it is! We'd definitely love to have you back. Best, Nori
Verificado

10/10 Excelente

Kwanesia L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Son Bday Trip

We had a lovely time at your beautiful home! It was close to all the main attractions we needed to get too; I mean we had a blast!
Se alojó 3 noches en julio de 2021
Respuesta de VrboOwner el 8 de jul de 2023
Sounds like a great stay, isn't it? Thanks, Kwanesia. We enjoyed hosting you and we'll definitely be pleased to have you back. Best, May - Smoky Vistas
Verificado

2/10 Horrible

Jennifer N.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio

Not the cabin for you!

We arrived to the property to find the previous renters leftovers all over the ground outside. Upon entering half eaten pieces of chocolate and dog bones were found in the floor. My daughter took her shoes and socks off and within minutes her feet were black from dirt on the floors. The first night we were there we discovered the bathtub on the main floor leaked heavily into the movie room below. After a call for repairs this was fixed the next day. We would also discover that the heater for the hot tub did not work. I had noticed a review left months earlier stating the same problem but no mention of this was in the listing. Our final night we returned to the cabin from dinner to discover the battery for the code box to open the door was dead. Upon calling the managers office we were informed we would have to wait 45 minutes to an hour for assistance. After calling to file the complaint I was told I would receive a call from management to further discuss our issues with the stay. This never happened!!! I urge you to find a different property and rental company for you stay. This was my worst renting experience ever and single handedly ruined our vacation.
Se alojó 3 noches en julio de 2021
Respuesta de VrboOwner el 18 de ago de 2023
We apologize for the inconveniences you faced during your stay. Your feedback is important to us, and we're truly sorry that your experience did not meet our usual standards. We're committed to providing a comfortable and enjoyable stay for our guests, and we understand how the issues you encountered impacted your vacation. Please know that we have addressed the concerns you raised to prevent such situations in the future. We appreciate your patience and understanding as we work to continually improve our services. It's our hope that you'll consider giving us another chance in the future, as we'd love the opportunity to provide you with a better experience that reflects the quality we strive to offer. -Smoky Vistas
Verificado

2/10 Horrible

Faizah E.

Aspectos positivos: Llegada
Aspectos negativos: Limpieza, comunicación y precisión del anuncio

It was very dirty

This was not the vacation stay we had hoped for, a few hours before our arrival we got a call that the second floor bathroom was leaking, it was too late for us to find another place. Overall, we found the whole place to be unclean and not as presented in pictures. The showers and toilets were not properly functional. The hot tub will not heat up past 70 degrees. There was no pool table. I would not recommend this place for anyone to stay in for vacation.
Se alojó 2 noches en junio de 2021
Respuesta de VrboOwner el 18 de ago de 2023
We apologize for any inconveniences you faced during your stay. Your feedback is important to us as it helps us enhance our services. We're committed to ensuring our guests have a positive experience, and we appreciate your understanding. We're constantly working to improve and provide better accommodations in the future. -Smoky Vistas
Verificado

10/10 Excelente

Martylee C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Wedding weekend in the mountains

The property managers were easy to communicate with and responded very promptly when inquiring about the property before booking. They were very accommodating to my request. Upon arriving we were very pleased that the property was as beautiful inside and out and set-up as listed. The couch in the theater room did not pull-out into a sleeper, but we worked with that. We were surprised to find a hottub when we arrived (it was probably listed, but not a priority for me so I didn't pay attention), but it did not heat up past 79°. It was still ok, the kids found other things to do. The pool table and the arcade game were a HUGE hit. The kitchen had a good supply of dishes and glasses. The cookware was ok, but I wished I brought mine - for better cooking and variety of pans. I brought a bunch of Rubbermaid disposable plastic bowls and storage containers which helped tremendously. The kitchen did lack mixing/storage bowls/containers. But that isn't a complaint, just information for those looking to cook on their stay. Parking is tricky if you have multiple vehicles, as is mentioned in the listing, but there's definitely extra parking room at the bottom of the driveway. The views are truly amazing. There isn't one thing we didn't love about our stay. We would absolutely recommend this cabin to anyone looking to accommodate a large group, with amazing views inside and out, lots of space, and close to attractions, but out of the way and not on top of other cabins. This cabin provided the perfect weekend for our family 💗
Se alojó 3 noches en abril de 2021
Respuesta de VrboOwner el 8 de jul de 2023
Awesome! Thank you so much for your recommendation, Martylee. Thank you for sharing such a lovely experience. We are glad to be part of a great family getaway. We enjoyed hosting you and we'll be happy to have you back anytime. Best, Nori - Smoky Vistas

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