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Impresionante Villa con 5 cuartos por una estancia llena de magia!

Galería de imágenes de Impresionante Villa con 5 cuartos por una estancia llena de magia!

Exterior
Un dormitorio con cama de ladrillo, puerta de madera, mesita de noche, reloj de pared y ventana con vista a la vegetación.
Un comedor amplio con una mesa de vidrio rodeada de sillas de madera, una cocina de ladrillo al fondo y un televisor montado en la pared.
Restaurante al aire libre
Piscina

Comentarios

8,8 de 10
Excelente

Aspectos destacados

  • Espacio al aire libre
    A los huéspedes les encanta el espacio al aire libre de este alojamiento.
  • Tu propio chef privado
    Uno de los pocos alojamientos que ofrecen servicios de chef privado.
  • Delicias culinarias a la vuelta de la esquina
    Los huéspedes valoran positivamente la ubicación por sus variadas opciones gastronómicas.
  • Descubre lugares de interés cercanos
    Cerca a pie de Quinta Avenida
5 habitaciones4 baños15 huéspedes

Servicios populares

  • Piscina privada
  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en garaje disponible
  • Se admiten perros y gatos
  • Cocina
  • Lavadora

Echa un vistazo a la zona

Ver en el mapa
Playa del Carmen, MEX
  • Place, Ruinas mayas de Playacar
    ‪A 2 min a pie‬
  • Place, Club de golf Playacar
    ‪A 5 min a pie‬
  • Place, Playa Playacar
    ‪A 5 min a pie‬

Habitaciones y camas

5 habitaciones (capacidad para 15 personas)

Habitación 1

1 cama doble, 1 cama de matrimonio grande y 1 cama individual

Habitación 2

1 cama de matrimonio grande

Habitación 3

1 cama doble

Habitación 4

1 cama individual y 1 cama de matrimonio grande

Habitación 5

1 cama individual y 1 cama de matrimonio grande

4 baños

Baño 1

WC · Solo ducha

Baño 2

WC · Solo ducha

Baño 3

Bañera o ducha · WC · Solo ducha

Baño 4

WC

Baño 5

Bañera o ducha · WC · Solo ducha

Otros espacios

Porche o patio
Porche o patio hawaiano
Cocina
Minicocina
Balcón
Zona de comedor independiente
Zona de juegos al aire libre
Jardín
Comedor

Acerca de este alojamiento

Impresionante Villa con 5 cuartos por una estancia llena de magia!

Buen Día es una villa de estilo mexicano, recientemente renovada, con 5 habitaciones y 4.5 baños, ubicada en la zona más exclusiva y segura de Playa del Carmen. Ideal para familias grandes o grupos de hasta 15 personas, ofrece espacios acogedores y comodidades excepcionales como un cenote privado, jacuzzi y bar en la terraza, alberca privada y compartida, y una amplia cocina exterior con asador.

La villa está a pocos minutos de canchas de tenis, un campo de golf y una entrada privada a la playa (a solo 2 minutos caminando). Además, es pet friendly (hasta 2 perros permitidos) y está a solo 6–7 minutos a pie de la famosa 5ª Avenida, donde encontrarás restaurantes, tiendas y beach clubs.

Incluye:

Servicio de limpieza diario (de lunes a sábado)

Servicio de lavandería (para estancias mayores a 2 noches)

Sistema purificador de agua (no necesitas comprar botellas)

Toallas incluidas y cambiadas según la duración de la estancia

No incluye:

Artículos desechables (papel higiénico extra, bolsas de basura, etc.)

Ingredientes básicos de cocina

Carbón para el asador

Tenemos un servicio al cliente dedicado desde el momento de la reserva hasta el momento del check-out.

Hay un tour virtual disponible en bit.ly/virtualtourbuendia.

Añade las fechas para ver los precios

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CasaBella- Private Villa-6 MasterBedroom 6 Bath/Shower. Beach walking distance

Normas del alojamiento

Hora de comienzo del registro de entrada: 15:00
Hora límite del registro de salida: 11:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

Se admiten mascotas: perros y gatos (2 máximo)
default

Fumadores

Se permite fumar (solo en las áreas designadas)
It's allowed only outside

Información importante

Otros detalles

Número de alojamiento: 4191153
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
Se aceptan estancias de larga duración.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: cierre de seguridad.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Información sobre la zona

Playa del Carmen

Esta villa se encuentra en el barrio Playacar de Playa del Carmen, cerca de un campo de golf y junto al mar. Terminal marítima de Playa del Carmen y Parque temático Xplor son excelentes opciones para los que buscan unas vacaciones activas, pero si prefieres sumergirte en la naturaleza, Playa principal de Playa del Carmen y Playa Playacar son lo que necesitas. ¿Viajas con niños? Pues llévalos a Parque temático ecológico Xcaret y, si te apetece disfrutar de un evento especial, consulta el calendario de Estadio Polideportivo Mario Villanueva Madrid. Tendrás la oportunidad de disfrutar del agua realizando actividades como paseos en moto de agua o submarinismo, pero también podrás vivir grandes aventuras practicando el ecoturismo o la equitación en las inmediaciones.
Ver más villas en Playa del CarmenSe abre en una ventana nueva
Mapa
Playa del Carmen, MEX

Qué hay en los alrededores

  • Ruinas mayas de Playacar - A 2 min a pie - 0.2 km
  • Club de golf Playacar - A 5 min a pie - 0.4 km
  • Playa Playacar - A 5 min a pie - 0.4 km
  • Quinta Avenida - A 19 min a pie - 1.6 km
  • Playa principal de Playa del Carmen - A 7 min en coche - 1.8 km

Cómo moverse por la zona

  • Cancún, Quintana Roo (CUN-Cancún Intl.): a 49 min en coche

Restaurantes

  • ‪Turquesa - ‬A 10 min a pie
  • ‪Occidental Allegro - ‬A 6 min a pie
  • ‪Don Rafael - ‬A 2 min a pie
  • ‪La Barra Artesanal - ‬A 9 min a pie
  • ‪Sports Bar Allegro Playacar - ‬A 6 min a pie

Preguntas frecuentes

¿En Impresionante Villa con 5 cuartos por una estancia llena de magia! hay piscina?

Sí, este alojamiento cuenta con una piscina al aire libre.

¿En Impresionante Villa con 5 cuartos por una estancia llena de magia! se aceptan mascotas?

Sí, los perros y gatos tienen permitido quedarse en este alojamiento, con un máximo de 2 en total. Pueden aplicarse restricciones, por lo que te recomendamos que contactes con el alojamiento para obtener más detalles.

¿Cuál es el precio del aparcamiento en Impresionante Villa con 5 cuartos por una estancia llena de magia!?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Impresionante Villa con 5 cuartos por una estancia llena de magia!?

Hora de inicio del registro de entrada: 15:00.

¿A qué hora se realiza la salida en Impresionante Villa con 5 cuartos por una estancia llena de magia!?

La salida se realiza a las 11:00.

¿Dónde se encuentra Impresionante Villa con 5 cuartos por una estancia llena de magia!?

Esta villa de Playa del Carmen para familias se encuentra junto al mar, a cinco minutos a pie de Ruinas mayas de Playacar y Playa Playacar. Quinta Avenida y Playa principal de Playa del Carmen también están a menos de 2 kilómetros.

Comentarios

8,8

Excelente

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
21 comentarios de un total de 31 con una puntuación de 10 - Excelente
5 comentarios de un total de 31 con una puntuación de 8 - Bueno
2 comentarios de un total de 31 con una puntuación de 6 - Normal
1 comentarios de un total de 31 con una puntuación de 4 - Mediocre
2 comentarios de un total de 31 con una puntuación de 2 - Horrible

9,2/10

Limpieza

9,0/10

Llegada

9,2/10

Comunicación

9,8/10

Ubicación

9,0/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Laura M.

Perfect vacation spot!

We had such a wonderful time! Luca was a great host and the house had everything we needed. Perfect location to relax on a private beach or quickly get into town. Would definitely recommend staying here!
Se alojó 3 noches en mayo de 2019
Respuesta de VrboOwner el 15 de ago de 2023
Thank you very much Laura.It was a real pleasure to have you in our house. I hope to see a next time . Cordial greetings
Verificado

10/10 Excelente

Alejandra J.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful place with great outdoors!

The place was clean and has a great location couple of blocks from the beach. The property manager was very attentive and responded right away to our needs
Se alojó 2 noches en octubre de 2020
Respuesta de VrboOwner el 15 de ago de 2023
Thanks a lot Alexandra, for us was a big pleasure too. We hope see you next time. Have a good day!!!
Verificado

8/10 Bueno

Jason S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great stay despite Hurricane Beryl

The property was true to the listing, we loved working with Valentina who was very responsive to any needs. We felt safe in the house due to the storm windows when the hurricane descended upon the Yucatan. The only suggestion I would have is providing better access to clean towels throughout the stay.
Se alojó 8 noches en junio de 2024
Respuesta de VrboOwner el 23 de jul de 2024
Thanks, Jason, for your stay and your beautiful review. Have a great day!
Verificado

10/10 Excelente

fred h.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Fabulous house of surprise

Besides the standard clean and comfey there is your own private underground CENOTE!!!
Se alojó 3 noches en enero de 2023
Respuesta de VrboOwner el 15 de ago de 2023
Thanks, Fred, for your stay and your review. We are happy you have had a wonderful time in our cenote; see you soon!!!
Verificado

10/10 Excelente

Evan H.

Awesome hoose

The house and accommodations were great and Luca provided great customer service. The big pool Is shared by 4-5 houses but they were empty for the week of our stay so we had it to ourselves. The property is on a nice resort area and the city is a 5-10 drive to get to restaraunts, bars, or wal mart. Would recommend.
Se alojó 4 noches en marzo de 2019
Respuesta de VrboOwner el 15 de ago de 2023
Thanks so much for your words and your review. I'm very content that your vacation was beautiful. See you next time in Playa del Carmen
Verificado

10/10 Excelente

Bonnie W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family trip

This house was in a great location. There were so many things we loved about the house, mainly the out door areas. The deck areas and pools were perfect! The house had plenty of room for people to relax on their own. And it had great access to the beach. Just know that it is an older home, it is well cleaned but things need upkeep. Also know that the mattresses are very firm, they were ok for us, but softer would have been nice. And it was a bit hard to not flush toilet paper, but they did empty the trash cans daily. Over all we loved our stay and its location! it is an older house , it seems
Se alojó 7 noches en febrero de 2025
Verificado

2/10 Horrible

Ephia C.

Aspectos positivos: Limpieza
Aspectos negativos: Llegada, comunicación y precisión del anuncio

Playa Rental

The rental was very clean. There were some problems though. Getting into the neighborhood was difficult and frustrating. Be sure to communicate that you'd like you wristbands upon arrival. Luca, the owner, was not responsive to our calls. We wasted 2 hours driving between different gates trying to get to the rental. The house is large and has a nice patio. However, there is no cozy gathering place. The couch is made of cement with cushions. Something to be aware of if that is important to you. The linens (towels, sheets) need a refresh. The beds are hard and need to be replaced, in my opinion. We left a day earlier and stayed in a hotel so we could get some rest before we flew home. The listing says it was newly renovated but that is not true. Also, there was no Covid testing on site. I emailed about this but he never replied back to me.
Se alojó 5 noches en enero de 2022
Respuesta de VrboOwner el 15 de ago de 2023
I'm very sorry to hear that but this review is full of falsehood. 1) we write many times before and during the day of check in the instructions to ask us and have the wristbands. 2) we give information about how found the house. Clearly, if the customer doesn't read the messages it's hard to have every communication. 3) It's funny reading that we didn't answer the customer. We have dedicated customer service with phone numbers only for clients. In this case too, if the customer doesn't use the phone because "I'm on vacation and I don't use the phone" (this is the answer when I have of the guest) it's hard to have a communication. The proof of that is that all last reviews speak about very good communication with us. 4) It's not true that these customers go out the night before. I cannot understand Expedia can accept false reviews. Could continue to answer to others lies presented in this review but I am so overwhelmed by all these falsehoods that I leave the general judgment to those who read the general judgment, after having read the many other excellent reviews that we have.
Verificado

10/10 Excelente

Tess R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

The Perfect Getaway Home!!!!

I truly cannot say enough good things about Luca's property in Playacar. The house was absolutely gorgeous and just as the pictures depict it. We slept 10 women very comfortably and still had room to spare. The rooftop pool was our go to hangout spot! Each room also did come with AC so we all slept very comfortably in the Mexican heat. The beach was just down the road, just about a 5-10 minute walk away. The check in process was easy and Giorgia helped us set up shuttles for each of our groups of guests to get from the Cancun airport to the house safely and back again for our flights home. The house is in a gated community and surrounded by hotels and resorts which provides a sense of ease when walking in the neighborhood. Within the community just 10 minutes down the road are restaurants, bars, shopping, a 7/11 and most importantly a starbucks!! The property is also only about 10 minutes from downtown playa del carmen by cab. We also opted to have the private chef services for each breakfast and one dinner and the chefs were absolutely phenomenal, the food was delicious and fresh and each day started off right because of it. We also used the yacht services through Valentina to help us book a private yacht in Cancun that was one of the highlights of our weekend. Overall, the property is beautiful, the communication with the property managers was easy and made our stay that much better. If you are looking for a home away from home in Play del carmen look no further!
Se alojó 4 noches en marzo de 2023
Respuesta de VrboOwner el 15 de ago de 2023
Thanks, Tess, for your beautiful words and review. It was a great pleasure to have you in the house, and we are pleased you had a great time on our property. See you soon, have a great day!
Verificado

10/10 Excelente

Celeste S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Buen Dia becomes Gran Semana (a great week)

This is an interesting home, designed with a large common area on the main floor,opening to a patio. Our group of 13 included 3 children ages 8,8, and 10. The house has many artsy Mexican features, curves, windows, tilework, carved doors, hat racks, etc. Our group immediately felt comfortable in this vrbo. When we arrived, the hosts had placed the 2 tables on end, next to each other, so that we could all sit at the same table for a meal - very thoughtful! There were 15 (table) chairs inside, about half were cushioned. The patio has 3 tables, and comfortable light-weight chairs that are easily moved. Note:This house is not a house for toddlers or young children, as lower stairs do not have rails, etc. The bedrooms were good. One mattress was full of springs, and the owners replaced that mattress immediately the morning I contacted them. Beds #14/15 are an air mattress. The kitchen was adequate, but then a chef cooked our dinners, housekeeping washes the dishes, so there wasn't much for us to do. When we mentioned maintenance issues (knobs, refriegerator, internet,etc) the manager was extremely responsive. After the booking,they sent us proprety guide, very helpful. Then, a property manager takes over, personalized, attentive. . Chef services were awesome, they shop for groceries, cook your menu, set the table, clean up. Big groceries are not nearby, so we asked the chef to pick up some Lucky Charms and Pancake Mix for us so we did not hve to cab to a grocery!
Se alojó 6 noches en diciembre de 2023
Respuesta de VrboOwner el 21 de ene de 2024
Thanks a lot Celeste for your beautiful words and review, and for sure, for your stay. We hope to see you and your family again. Have a great new year!
Verificado

6/10 Normal

Mary Kay K.

Aspectos positivos: Llegada, comunicación y ubicación

Excellent location, but the property did not meet expectations

We were very excited to stay at the property for our recent vacation to Playa del Carmen. There were 6 adults and 7 kids (ages 10-12) in our group. We were pleasantly surprised by the location - especially the safe and beautiful Playacar neighborhood, and proximity to a beautiful beach and to downtown Playa del Carmen. We also loved the pool, tennis courts and the large outdoor patio with plenty of table and chairs. We were also pleased that there was enough seating in the dining area to accommodate our large group. The house had enough bedrooms and bathrooms to accommodate our large party, however it was lacking an area where we could all relax comfortably together inside the house. The furniture and beds in the house were very hard and uncomfortable, and there were many bathroom fixtures that were broken. Luca's property manager responded quickly when we notified him of a broken oven/blown fuse by arriving the next morning to make repairs. Be aware that the Hot Tubs are jetted tubs, but the water does not get hot. The stairs in the home are very steep and have large gaps which could be a concern for families traveling with small children or seniors. Also, the first step leading down to the pool and tennis courts has a very steep angle which was also a safety concern. To make the home more comfortable for future guests, we would recommend adding more towels (especially for large groups of people), more toilet paper, and more paper towels. The home is old and in need of repairs to bathroom fixtures, tiles, etc. A railing should be installed on the stairs for safety and the first stair leading down to the pool should be repaired to level. There were ants in the kitchen the day that the cleaning crew was there, likely caused by leaving the side door open for an extended period of time. Overall, the home is in need of repairs and updates. Overall, we had a wonderful vacation in Playa del Carmen and we enjoyed the outdoor areas of the home and the nearby beach very much.
Se alojó 6 noches en diciembre de 2019
Verificado

8/10 Bueno

eduardo p.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very big homeFurniture looks dated and could use some upkeep from kitchen sink being shaky to loose toilet. Host was very responsive and eager to help out with any questions or doubts I had about the home or services provided.Thanks Valentina We had a wonderful time in our stay.
Se alojó 4 noches en junio de 2026
Verificado

10/10 Excelente

Gilles H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Magnifique demeure dans un cadre privilégié !

Séjour à 15 personnes en famille avec des grands et des petits : Magnifique !
Se alojó 3 noches en febrero de 2022
Verificado

6/10 Normal

Ruth M.

Aspectos positivos: Comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza

AC leaks BAD and mold

The ac in the master bedroom leaks extremely bad. Not just a drip. It floods the main bedroom. The mains suite smells and had black mold.
Se alojó 4 noches en octubre de 2021
Respuesta de VrboOwner el 15 de ago de 2023
I am very sorry to read this review because you called me at 9.30 in the evening for a SMALL leak in the air conditioner and at 10 in the morning the next day the technician had already taken care of the problem. In addition, since the air conditioning machine is inside a closet, it is absolutely not possible for it to wet the mattress. so much so that the next morning the cleaning lady asked you to show her the wet spot to be able to do something about it, and magically in the night any awful musty and damp smell was gone.. We are sorry to receive such comments after all the work and attention we give to ensure that customers are comfortable and enjoy their holidays to the fullest.
Verificado

8/10 Bueno

austin m.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio

Playa Stay

A group of 6 friends all met up at the house for vacation. It is situated in a very very nice neighborhood and is a short walk into town for anything you need. The property is very large and we were easily able to spread out and relax. Daily room cleaning and exterior property cleaning was very nice. They work in the background and you forget they are there. The kitchen is not recently part of the renovation and the stove and microwave are missing knobs. The outdoor kitchen was amazing and got a lot of use. Overall it was a pleasant stay. The only negative part was getting in and out of the development. It was very inconsistent with security. 1 day you would have to leave your drivers license and get a number card, the next day you didn’t. Getting in and out of the gate by taxi was pretty inconsistent. Depending on who was working, they would want to see proof of your registration and your ID. But we made it work and had fun.
Se alojó 4 noches en febrero de 2021
Respuesta de VrboOwner el 15 de ago de 2023
Hi Austin thanks for your great review. About the entry and exit from the closed community, I inform you that the rules have changed since your stay. In fact, upon arrival of the customers, there is already the possibility to receive the bracelets (all-inclusive hotel type) and not have to show the ID anymore. However, I would like to point out that this type of check is to ensure maximum safety of the guests within the community and that it is independent of our world as owners of the house. If Playacar (name of the community where the house is) is the safest place in Mexico it is also thanks to these controls. However, the "disservice" if we want to call it that, has been largely resolved and today there is no longer this complication. Chhers!
Verificado

10/10 Excelente

Dean P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great host and a really fun property!

The house is just like the photos, staff and host were fantastic, great location!
Se alojó 10 noches en julio de 2021
Respuesta de VrboOwner el 15 de ago de 2023
Thanks so much, Dean for your beautiful words. We are very happy to hear that, and we wait very soon. Cheers!!!
Verificado

10/10 Excelente

eleonora C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Excellent experience

I had a really excellent experience, The management was friendly, rooms are really clean and comfortable . I will come back for sure! And I will suggest your property to all my friends and family THANK YOU SO MUCH
Se alojó 2 noches en abril de 2021
Respuesta de VrboOwner el 15 de ago de 2023
Thank you too, Eleonore. See you next time. Cheers
Verificado

10/10 Excelente

Fab R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

I LOVE PLAYA

Amazing gateway in Playa del Carmen ! We stay in this amazing villa literally at few steps from the caribbean beach. The "difficult" part was to leave the house because it an heaven on hearth. with a private swimming pool on the back yard deck and jacuzzi tub o the roof deck. Highly recommend this place for a family and friends group hang out and chill. the outdoor kitchen was a plus
Se alojó 2 noches en abril de 2021
Respuesta de VrboOwner el 15 de ago de 2023
Thanks a lot, Fab, for your review and your words.
Verificado

10/10 Excelente

gianluca F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

highly recommended Villa

we choose this villa randomly after having issue with another renter not affiliated with this villa. Our Stay was short but Lovely. The House is really clean and spacious. It feel really safe inside a gated community with 24/7 security check. We really enjoy the out door kitchen, buy the private pool, for our evening dinner. Amazing beach at @500 foot We are definitely coming back close to the end of the year. Thanks to the host for the quick accommodation and help
Se alojó 2 noches en abril de 2021
Respuesta de VrboOwner el 15 de ago de 2023
Thanks Gian for your review and I hope see you very soon . Bye!!!!
Verificado

10/10 Excelente

John L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Luca's house saved our vacation!

We arrived in Cancun, for our 2 week Christmas vacation, only to find that the house we had rented through VRBO was a fraud. Our experience with VRBO was terrible but that is another story. Looking for alternative arrangements 2 days before Christmas was a nightmare! We found Luca's house and he made arrangements for us to make an emergency landing, the same day. He was attentive to all of our needs and arranged daily cleaning. House was clean, close to the beach, everything you needed was available. We had a small problem with one AC in one of the bedrooms and Luca came right away to get it fixed. They also didn't upcharge for electricity like others do in Mexico. Great neighborhood, we loved the restaurants. Walking distance to 5th Ave. House does have a lot of stairs but there are bedrooms on every floor. I called it my Mexican butt lift! Our son referred to it as the lighthouse. We would definitely return!
Se alojó 8 noches en diciembre de 2020
Respuesta de VrboOwner el 15 de ago de 2023
Thanks a lot Sarah for your beautiful review and words. I very glad you have enjoyed my house. See you soon ,cheers
Verificado

4/10 Mediocre

Brina S.

Aspectos positivos: Ubicación
Aspectos negativos: Llegada, comunicación y precisión del anuncio

Very stressful

The villa is a cool place, decent location in Playacar phase 1, always felt very safe. We felt quite swindled once we arrived. We were told that there would be no early check in before 3pm (which is completely reasonable) because the owner told us that it was due to having nobody in villa for 24hours for COVID restrictions. We arrived at 3pm and the cleaning crew was still cleaning garbage everywhere which means we were lied to about COVID safety and 24hr rule. Next there were signs everywhere stating we would have to pay $10 per use for kitchen grill and outdoor grill which was never stated prior to our stay. We never got to enjoy cooking at the villa due to feeling nickel and dimed. Signs everywhere about not touching pool lights or we would be fined, towels on ground fined, seemed like everything had an extra price. The worst part was we were supposed to be supplied with bracelets to enter and exit the gate but instead we were told it was easier to use our ID for pass each time at gate. I’ve stayed in Playacar before and have NEVER had to deal with the daily stress of the gate situation. IT WAS AWFUL and when I contacted host he said to get us bracelets we would be wastin our trip to receive bracelets. but instead we had trouble every time we tried to leave and come back to villa. If you stay here be sure to bring every amentity you would want including all water you will want, even down to salt and pepper if you are going to cook. All in all if you’re looking for a place that’s decent not great then stay here, but was by far the least relaxating and quite difficult time we’ve had in playa del Carmen so far. Truly disappointed.
Se alojó 5 noches en marzo de 2021
Respuesta de VrboOwner el 15 de ago de 2023
It's difficult for us to reply to this review because it's full of lies. In 5 years we rent this house you are the first customer thinking to have pay to use the kitchen or grill. Or have to pay for towels. we have asked you for extra money for something? NO. About the bracelets, I wrote tell me your data to take them, but they have a cost and you didn't like pay. (you are the first customer with this type of problem too, bracelets are an option if you do not want to leave your id at the gare like all people do). I invite people reading this review to read all others reviews and will be evident that this review is "rare"
Verificado

8/10 Bueno

Viajero verificado

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Hidden Treasure

The house is filled with art treasures - tile and stain glass wonders. It is an older house that reflects Mexican charm and colour. The three pools kept the kids busy - the outdoor patio was where we spent most of our time - it is a short walk to the beach - and watching the sunrise from the rooftop cabana was great. The Playacar area is very secure and everyone is extremely friendly. Don’t forget to visit Xel-ha and Xcaret, the latter being just a short taxi ride away. Did we love this house - absolutely!!
Se alojó 5 noches en marzo de 2020
Respuesta de VrboOwner el 15 de ago de 2023
I appreciate your review and your words. Thanks a lot and I hope see you soon . Goodbye 👋
Verificado

10/10 Excelente

Eli J.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Amazing Rooftop Bar

I rented the place for the 3 pools, but the rooftop bar was the best. The rooftop pool is not a hot tub. The place is amazing, super quick walk to the beach. Luca was responsive when we had any issues.
Se alojó 7 noches en febrero de 2020
Respuesta de VrboOwner el 15 de ago de 2023
Thanks Eli I'm very happy you have done a beautiful vacation in my house. See you soon, bye!!!
Verificado

10/10 Excelente

Armando A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great home

Great family memories and vacation and great place to stay.
Se alojó 7 noches en junio de 2019
Verificado

10/10 Excelente

Jon B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great House

Our stay was amazing. Cant wait to return
Se alojó 7 noches en mayo de 2019
Respuesta de VrboOwner el 15 de ago de 2023
Thanks you very much Jon, We will wait you for your next vacation.
Verificado

10/10 Excelente

Caroline H.

Amazing vacation home

My family and I had a wonderful stay at this lovely vacation home. It had everything we needed, the beach was close, the pools were delightful, and the rooms had air conditioning. We were pleased that there was plenty of filtered water to drink, and enough space for 11 of us to dine together either inside or outside. We slept comfortably, and enjoyed days walking to playa del Carmen or venturing to nearby sights like Tulum or Cozumel. Luca and Nicola are wonderful hosts and made sure that our needs were met. Thank you!
Se alojó 6 noches en mayo de 2019
Respuesta de VrboOwner el 15 de ago de 2023
Thank you too, it was a big pleasure to have you in our house. See you soon, bye!!!

Acerca de su propietario/a

Propietario/a: Valentina

Imagen de perfil del propietario o de la propietaria
Luca is a former businessman who has lived in the Riviera Maya since 2014. I love to travel, meet new people, and socialize. These pleasures are now my job and my hobby.
Chac is the only Mexican among the 3 of us. I found him in the jungle when he was only one month old with few chances of surviving; he is now a healthy puppy full of joy and youth. He will get into your hearts as he got into ours.
Nicola, until 2015 was a commercial consultant; ever since he started living his dream of working with tourists and having the possibility of living in a sunny and wonderful place like Mexico.
Chac, Nico, and I look forward to sharing this incredible adventure with you.

Por qué escogió este alojamiento

We immediately fell in love with seeing this house; it's 100% Mexican but with all the American and European facilities, located in the most beautiful part of the Riviera Maya. Living in this house is relaxing, pleasant, and comfortable. Inside the fantastic Caribbean jungle, you are close to the beach and the Caribbean sea. The place is relative to all commodities, commercial centers, hospitals, and transfer services, but when you close the entrance door, you enter a fantasy world isolated from everything else.

Qué hace que este alojamiento sea especial

Giorgia, our collaborator, will be happy to help you with everything you need about your vacation in the Riviera Maya. Our guests will have dedicated customer service from when they book until check-out. Valentina will help you by phone with the choice of tours and activities. And, if you want, Matteo will come to the house to explain how to enjoy the city better.
Download the app with all information about the house and the Maya riviera:
https://guide.touchstay.com/guest/bPHhct3ihWWE0
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