Home away from, Home!

Hello Johnathan, we are happy to hear that you all enjoyed the stay, and we were delighted to host you all!

Hello Patricia, I am glad that you all enjoyed, you all’s stay, we would love to host you all again, and thank you all for being wonderful guests!

I am happy you all enjoyed the stay and thank you all for being great guests!

Shaundra, I have pictures where you and your family left our home filthy which I sent the pictures to Vrbo. Also, items were missing and you sent me a message stating that you all accidentally took the towels. In addition, you all tried to get me to offer you all a short-term lease which I have proof of that as well, It took, the cleaners 6 hours straight to disinfect and clean the home. To add, you all smoked, had over 10 guests occupying the home for the entire 15 days you all were there, when the home only accommodates 6 guests. Out of all of my hosting years, I have never had a guest to leave the home in shambles! I cannot believe you left this false review after what your family have put us through!

You and I spoke over the phone because you were requesting to check in early and I explained to you that a guest stayed in the home for 15 days and left our home in terrible condition and the cleaners were in the home for over 6 hours, so that was why you all could not check in early. The guests took one of our pillows cases and replaced it with their own. We have all of the pictures and sent them to Vrbo before you all checked in so they were fully aware of any issues you stated in this review. There is heat all over the home so that statement is not true and there are no evidence of beg bugs. I personally went to the home after you all left and it was not left too clean either. I would love for Vrbo to come and inspect the home which would prove some of your accusations were untrue. In addition, you only reserved the home for 2 guests which it was more and I overlooked it. Out of the kindness of my heart, when you brought these issues to my attention, I spent at least over an hour on the phone with Vrbo, pleading with them to send you half of your refund which they did. The part that bothers me the most, is that you and I spent over an hour on the phone and you never mentioned anything about the heat or bed bug so I feel like because I informed you that the previously guest left the home in terrible condition, you tried to find any reason to get a refund. Although, you are trying to tarnish my business, I still wish you nothing but the best, blessings.🙌🏾 Most importantly, all issues have been resolved!

Tiana, I am pretty sure this 4 star review was because there was an wifi outage in the area that was out of our control. However, I did refund you a half day to try to make things right. If you all are in the area in the near future, the wifi issue has been corrected, and we hope you all will book again, blessings.🙌🏾

We are happy that you all enjoyed your stay and thank you all for being wonderful guests!