Family & Pet-Friendly Stay Near Historic Downtown

Thank you for your positive review, Maria! We're thrilled to hear that you had a great experience and found our team easy to communicate with. We look forward to welcoming you back for another enjoyable stay at Patriot Family Homes in the future.

Thank you for your feedback, Sharyn. We’re glad to hear that the house met your needs and that you found it comfortable for your business trip. We appreciate your comments about the kitchen and the area, and we’ll take them into consideration as we work to improve our properties. We’re pleased that the location was more convenient for you in terms of proximity to Savannah. Thank you for choosing to stay with us, and we hope to have the opportunity to host you again in the future.

Thank you for your honest review and for choosing to stay with us during the hurricane evacuation, Rod. We're glad you found the beds comfortable and appreciated our team's responsiveness. We apologize for the condition of the furniture and smoke alarms upon your arrival; it appears prior guests left these issues, and we’re working quickly to address and replace necessary items to restore the home’s comfort. We truly appreciate your understanding and feedback and hope to provide you with an even better experience in the future.

Thank you for sharing your feedback with us regarding your recent stay at one of our properties, Greg. We value your input and sincerely apologize for any inconveniences you experienced during your stay. Your insights help us understand areas where we can improve and enhance the guest experience. We want to address your concern about the backyard not being fenced in, despite being surrounded by neighboring fences. We apologize for any misunderstanding regarding the property's features. We understand the importance of a secure and well-lit outdoor space, especially for guests traveling with pets, and we're sorry for any inconvenience this caused. We also apologize for the issues you encountered within the property. The storm door issue, malfunctioning oven, and inadequate kitchen supplies are indeed unacceptable, and we appreciate your patience in bringing these matters to our attention. Our maintenance team is actively addressing these concerns to ensure they are resolved for future guests. We regret any discomfort caused by the quality and comfort of the living room furniture. Your feedback is essential as we strive to provide a comfortable and relaxing environment for our guests. Regarding the absence of cleaning supplies, towel racks, and basic kitchen essentials, we apologize for not meeting your expectations. Your comments shed light on areas where we can make immediate improvements to enhance the overall guest experience. Lastly, the refrigerator leak is concerning, and we apologize for the inconvenience and any damage it may have caused. Our maintenance team is addressing this issue to prevent any recurrence. Your feedback is genuinely appreciated, and we're using it to learn and grow from our shortcomings. We understand your frustrations and are committed to making the necessary changes to ensure future stays meet the high standards we aim for. We hope you might consider staying with us again in the future. We'd love the opportunity to provide you with a significantly improved experience that reflects the quality and comfort you rightfully expect from Patriot Family Homes.