TOP FLOOR CORNER UNIT-Floor to Ceiling Windows-Panoramic Gulf Views-Lazy River

Thank you for taking the time to share your detailed feedback. We truly appreciate your kind words about the location, views, and our communication throughout your stay. I'm sorry that some aspects of the condo did not meet the level of experience you were hoping for. We take cleanliness, maintenance, and the condition of the property very seriously, and I appreciate you bringing these items to our attention so we can address them with our management team and housekeeping staff. I also wanted to clarify that our listing describes the property as a Penthouse corner unit condo within Phoenix Gulf Shores II and does not advertise it as being the entire top floor. We also do disclose in the listing that a starter supply of essential items is provided, with additional supplies typically needed for longer stays. That said, I understand wanting a seamless experience when traveling, which is why I was happy to go above and beyond to provide an early check in for you and the additional items during your stay. I'm glad we were able to help with those items and that you and your family were able to enjoy the condo, the beautiful views, and the location. We appreciate your feedback and will use it to continue improving the experience for our future guests. Thank you again for choosing our condo, and we wish you and your family all the best.