Bright 2BR/2BA retreat minutes from the ocean! (B)

Thank you ! I hope to host you again

I’m disappointed by this review because it does not accurately reflect how the situation was handled. When the guest contacted me about the interaction with the neighboring property owner, I responded promptly. I advised the guest to disregard the neighbor’s comments and assured them that I would personally contact the neighbor to address the situation, which I did. At no point did I ignore the concern or fail to respond. The property is dog-friendly, and guests are welcome to bring their dogs in accordance with the house rules. The unfortunate interaction with the neighbor was not representative of the property’s pet policy. While I regret that this incident affected the guest’s experience, I do not believe it is accurate to state that management never responded. I took the concern seriously, communicated with the guest, and acted to address the situation as soon as it was brought to my attention.