Catskill Contemporáneo con chimenea cerca de lugares de bodas para 15 personas

Thank you for your repeat patronage. Cheers, Carol

Thank you! I'm glad your group enjoyed their stay. Cheers, Carol

Good guest highly recommend. No issues

I'm glad you had a wonderful experience. Thank you and come back anytime. Cheers, Carol

Dear Holly, I need to point out a few things that are misleading and not correct in your review. The house is clean. The staff cleaned the house the day before and on that the day of check in. You even stated the house is beautiful and the beds were comfortable and the sheets clean, yet how can the house be neglected and not clean? Your statement is misleading about the towels, some towels are frayed , we provide the old ones for hot tub use, and the other towels for personal bathing are brand new as I just replaced them a month ago. You state the washer didnt work, it does work, the outlet was bad and Becky plugged it in the other slot. We were unaware of this until you called. And yes Becky came there promptly and while she was there you never mentioned any of the things in your review that gave us a lower review. She would have fixed the issues right then but you never gave us a chance, and instead decided to blindside us with this unfavorable review. We also found a curtain rod ripped off from the wall and hanging on the floor. No mention of this during your stay. There was no garbage under the sink, that was a bag of cleaning products and Becky offered to replace the sponge but you turned downed her offer and instead decided to buy your own and then write a negative comment. The unorganized closet is the maid closet and should have been locked. The decorative runner if you felt was a tripping hazard for your group could have been rolled up easily and put aside.

Thank you!

Dear Folks, The house was clean when you arrived. There were some minor cleaning issues you emailed us about and, we came over immediately and took care of your concerns. Yes there were a few bugs, this is summer time and this is the country and when you open and close the sliding doors and keep the front door open, bugs will fly in. The refridgerator had some minor food particles, very minor and I cleaned it personally. We also checked your complaint about the towels and found no problem with them, so I do not know what you were referring to. The house is not old, we have made many upgrades and keep it maintained properly. The pictures are accurate. The decorating may not be to your taste. This review is not quite accurate in its portrayal of the house. We have had many many satisfied guests over the seven years we have rented it and across diffenet websites.

Thank you so much!