Parkview Bay 616, tres dormitorios, alfombra nueva, A / C, calentador de agua XL, WIFI GRATIS

Lou, thank you for your great review, we appreciate it. You were excellent guests to have and I will look forward to helping you with accommodations anytime. Donna

Thank you for your great review Bob, we appreciate it and are so glad you enjoyed your stay. I look forward to helping you with any future accommodations here at the lake. Take care. Donna

Brad, thank you for your great review, we appreciate it and so glad you enjoyed your stay. You were excellent guests to have. I look forward to helping you with any future accommodations. Take care. Donna

Thank you Chris for your great review, we appreciate it and are glad you enjoyed your stay. You were excellent guests to have! I look forward to helping you anytime with any future accommodations here at the lake. Donna

Thank you for your great review Nicole, we appreciate it. You were an excellent guest and I look forward to helping you with any future accommodations here at the lake. Take care. Donna

We appreciate Connie’s great review, thank you Connie. Connie and her husband were excellent guest to have and I would look forward to helping them with any future accommodations here at the lake. Thank you Connie for booking with us. Take care Donna

Thank you for your great review Jeri, we appreciate it and are very glad you enjoyed your stay. I look forward to helping you with any future accommodations here at the lake. Take care and have a great rest of 2022. Donna

Thank you Erin for your great review. We really appreciate it and are so glad you enjoyed your stay. I look forward to helping you with accommodations here at the lake anytime. Have a great summer. Take care. Donna

Hi Elizabeth, thank you so much for your great review, we appreciate it and are very glad you enjoyed your stay. You were excellent guests to have and I look forward to helping you anytime with any future accommodations here at the lake. Donna

Thank you Don for your great review, we appreciate it. I forwarded it to our cleaning co too, they work so hard in making sure properties are cleaned and disinfected, they too appreciated your kind words. We look forward to helping you with any future accommodations here at the lake. Take care Donna

Thank you for your great review Jen, we appreciate it and are very glad you enjoyed your stay. You were excellent guests to have and I would look forward to helping you with any future accommodations here at the lake. Have a great summer Jen. Donna

Thank you for your great review Leah, we appreciate it. I look forward to helping you with any future accommodations. Have a great summer and take care. Donna

Thank you Steve for your great review, we appreciate it and glad you enjoyed your stay. You were excellent guest to have and I look forward to helping you anytime with future accommodations here at the lake. Take care. Donna

Thank you for your great review Brenda. We appreciate it and are so glad you enjoyed your stay. You and your family were excellent guests! I look forward to helping you with any future accommodations here at the lake. Have a great rest of your summer. Take care. Donna

Hi Denise, thank you for your great review, we appreciate it and are glad you enjoyed your stay. I am not sure why the smoke alarms went off when cooking, you are the first one to report this so we will definitely look into it to resolve the issue. Thank you for bringing to our attention. I look forward to helping you with any future accommodations here at the lake. Take care. Donna

Hi Carol, thank you for your great review, we appreciate it. The owners of this condo are the best and take care of issues promptly if they can. We are so glad you had a great stay snd look forward to helping you with any future accommodations here at the lake. Take care and have a great summer. Donna

Hi Lily, thank you for letting me know about the condo not being thoroughly cleaned. I am so very sorry. I will speak with our cleaning company owner to figure out what happened with this clean. Our cleaning company has been with us for 10 years and we have never had a complaint like this so I am not sure what happened. I know they have a couple new employees so perhaps it could have been one of the new ones, not sure but the company will definitely look into it. You stayed 7 nights and I sure wish you would have contacted me when you first arrived, I definitely would have met with our cleaning company there to make sure the condo got thoroughly cleaned. Again I am so sorry. Thank you Lily. Donna

Hi Mary, I’m sorry you did not have a good stay however I would like to address your comments and hope this will help. The condo had been professionally cleaned however when you arrived you called me saying the bathroom rug in master bath had pet hair on it, I agreed that was not acceptable by our cleaning standards that I would speak with the cleaning co and have them come over and remove the rugs to launder. You asked I do not do that, you just rolled the rug up. Then a little later you called saying not enough bath towels, saying 3 in master and 6 in guest bathroom. That is 9 towels for 5 guest staying 2 nights but I gave you access to get in closet to get additional towels. Then you text back saying you took extra pillows from closet too because you didn’t like what was provided on the beds. Another call the next day saying you were out of hot water, I explained per the guest info sheet that was sent to you with check in procedures it explains you have to turn water on and flip the hot water breakers on the circuit breaker box. You had not done that so you ran out of hot water. While on the phone I talked you thru it and I thought all is good now. Then you sent me a picture after your departure saying you found more pet hairs on the table and towels were yellowed, I had cleaning co check the towels at your departure and did not find any stained or discolored towels. I am sorry that you felt the unit was unclean but please know it was thoroughly and professionally cleaned. With it being a Pet Friendly condo and advertised as Pet Friendly yes there might be some lingering pet hairs however if that is the case like when you arrived I wanted to send cleaning to the condo but you preferred me not to. For the trash, yes guests are responsible for throwing away their own trash but since you chose not to our cleaning co did it for you when they arrived and found the trash. Again I am sorry for your disappointment in staying in our condo, we have never had a complaint on this unit but we do take all complaints in consideration and try to always make improvements. Thank you Mary. Donna

Thank you Julie for your review and for sharing your experience at our property. We’re glad you enjoyed the condo overall and appreciated staying in our pet-friendly property. Regarding the cleanliness issue you mentioned — the clogged shower drain hadn't ever been mentioned from any previous guests therefore I was unaware so thank you for bringing it my attention so I can get the drains cleared. For the hair along the baseboards — we’ve addressed this with our cleaning team and will be scheduling a deeper inspection to ensure similar issues don’t occur again. We truly value your feedback and appreciate the opportunity to improve. Wishing you a great day, and we hope to welcome you back soon. Donna

Thank you for your great review Helen, we appreciate it and are very glad you enjoyed your stay. I look forward to helping you with any future accommodations here at the lake. Take care Donna