This owner is impossible to work with. VRBO actually investigated him and refunded us after he would not refund himself. There was no heat in the unit, only 2 small table top space heaters. Missing knobs on stove, fridge wobbled and could fall, upstairs bathroom drawers didn't exist just the front piece and when you pulled on it a hole was behind, one tea bag and an old powder creamer in "coffee bar", AND AN EXTREME SMELL OF URINE. I sent text messages to VRBO along with pictures of all this and VRBO after he refused to refund after stating he would. I have a new found respect for VRBO after they refunded for him.