Beachfront Charm w/ Master on Gulf 2-BR w/ Free Golf Everyday!

Thank your feedback. I show that our office reached out to check on your group several times during your stay with us, as we do with all our guests, and you never responded. I am surprised to see such a laundry list of issues you are reporting, all a first for this condo, without you reaching out to our office once in your 6 nights to ask for assistance or to report anything wrong at all. We would have been happy to address these cleaning and maintenance issues. The soaps that we supply are not refillable, they are individual travel size that were left in the condo prior to your arrival according to the video our cleaner sent when they completed the clean. We only supply a starter pack of soaps, trash bags, and toilet paper to get our guests going and the rest is up to them. We have no intention of this being able to last for some guests full stay. The condo is, however, accurately advertised accurately online with the second bedroom clearly a small space. I apologize that this detail was missed when you booked the condo. We wish you the best of luck in the future.

We thank you for your feedback. We are sorry to hear that you did not enjoy the condo based on furniture that is slightly out of date and water handles being switched around. We appreciate you reporting all of these items while you were with us, all the way down to the lightbulbs. I do find it interesting that you reported so many items, and complained about the dishes not coming clean, but didn't report the machine not working until the day of your departure. We wish you luck in the future.