Beautiful resort studio w/ beach views, shared pool, hot tubs, & fitness center

Thank you for taking the time to share your experience. We are deeply sorry to hear that your experience was not ideal. Vacasa is dedicated to upholding nothing but the highest standard for our guests that book with us. Calling typically works best, and we are always striving to do better to reach out to our guests in a timely manner. We hope that you can give us another chance to host you again in the future.

Thank you for your feedback, Brittany. We are so glad you enjoyed this condo's wonderful views! We are so sorry to hear the microwave and fridge were not functional during your stay. Both have been replaced and are working as they should. We look forward to hosting you for another great visit in the future.

Thank you for taking the time to share your feedback regarding your recent stay with us, Michelle. We are pleased to hear that overall, you had a good stay. We sincerely apologize for the inconvenience you experienced and appreciate your detailed comments, which help us improve our services. We understand how important it is for our guests to feel that the property is well-maintained and updated. We regret that the updates to the building did not meet your expectations and that the balconies still appeared outdated. We will review these concerns with our maintenance team to see how we can make further improvements. We are also sorry to hear about the parking issues you encountered. We understand how frustrating it can be to find adequate parking, especially when street parking is not allowed overnight. We will look into ways to better manage our parking facilities and provide clearer guidance to our guests to avoid such inconveniences in the future. Should you choose to stay with us again, we hope to have the opportunity to provide you with a much better experience. Thank you once again for your feedback.

Thank you for your review, Jessica, we are glad you enjoyed your anniversary trip. We apologize for the issue you had with the toaster. Our local staff is always available to assist you with any issues during your stay if we are notified. We are sorry for the inconvenience and look forward to hosting you again in the future.

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the location of our home and your overall stay. We sincerely apologize for the inconvenience caused by the inoperable elevators during your visit. We understand how challenging it must have been, especially being on the 14th floor. Please know that we take such issues very seriously and have already reached out to our local operations manager to ensure that the elevators are fully operational for future guests. We appreciate your patience and understanding, and we hope to have the opportunity to host you again under better circumstances.

Noel, we are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager for review, and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!