Condominio

Four Bedroom @StoreyLakeResort cerca de Disney con piscina climatizada 3063

Galería de imágenes de Four Bedroom @StoreyLakeResort cerca de Disney con piscina climatizada 3063

Una piscina con cerramiento de vidrio, un porche cubierto y vistas al cielo.
Una piscina con fuentes y una terraza con reposeras.
Una habitación con dos camas, cada una con una colcha decorada con motivos de Minions. Hay cortinas en las ventanas y una lámpara en la mesita de noche.
Una sala de estar moderna con un televisor de pantalla plana montado en una pared de madera, un sofá gris con cojines rojos, una mesa de centro redonda y una alfombra estampada.
Exterior

Comentarios

8,0 de 10
Muy bueno

Aspectos destacados

  • Ideal para desconectar
    Máxima comodidad: aquí los huéspedes se sienten como en casa.
  • Jardín privado
    Experiencia excepcional: relájate en un tranquilo espacio ajardinado privado.
  • Descubre lugares de interés cercanos
    Cerca de Lago Cecile
4 habitaciones3 baños12 huéspedes

Servicios populares

  • Piscina privada
  • Aparcamiento en las instalaciones disponible
  • Cocina
  • Lavadora
  • Aire acondicionado
  • Parrilla de barbacoa

Echa un vistazo a la zona

Ver en el mapa
Kissimmee, FL
  • Place, Parque regional Shingle Creek
    ‪A 15 min a pie‬
  • Place, Lago Cecile
    ‪A 15 min a pie‬
  • Place, Cena con espectáculo Capone's Dinner Show
    ‪A 3 min en coche‬
  • Airport, Orlando, Florida (MCO-Orlando Intl.)
    ‪A 23 min en coche‬

Habitaciones y camas

4 habitaciones (capacidad para 12 personas)

Dormitorio 1

1 cama de matrimonio grande

Dormitorio 2

1 cama de matrimonio grande

Dormitorio 3

2 camas dobles

Dormitorio 4

2 camas dobles

3 baños

Baño 1

Bañera · WC · Solo ducha

Baño 2

Bañera · WC · Solo ducha

Baño 3

Bañera · WC · Solo ducha

Otros espacios

Cocina
Oficina
Balcón
Jardín

Acerca de este alojamiento

Four Bedroom @StoreyLakeResort cerca de Disney con piscina climatizada 3063

Si está buscando escaparse, descansar y divertirse mucho, este es su destino de viaje con un alojamiento ideal para usted y su familia.
El resort Storey Lake está idealmente ubicado en Osceola Pkwy. y la SR 535 que le da acceso rápido a las principales autopistas como I-4, 417, International Drive y US 192. Desde allí, los huéspedes tienen un corto recorrido en parques temáticos, restaurantes y bares, campos de golf, museos, áreas de conservación, actividades al aire libre, centros comerciales y mucho más.
El complejo cuenta con una casa club de última generación frente a un río lento, con un centro de negocios, cocina, gimnasio y spa. Las actividades al aire libre del Storey Lake Resort incluyen una piscina estilo centro turístico con un parque acuático y un tiki bar que ofrece deliciosos bocadillos y bebidas, un área de juegos para los más pequeños, un putting green, una cancha de voleibol y múltiples canchas deportivas en la comunidad.
Esta casa adosada espaciosa y hermosa tiene capacidad para hasta 12 huéspedes en sus cuatro dormitorios y tres baños.
Nombrados al nivel más alto, los huéspedes pueden encontrar un plano de planta abierto que consta de una cocina moderna y un área de estar y comedor que conduce a la terraza con piscina privada.
En el nivel principal hay un dormitorio con cama KingSize y baño completo compartido en suite.
El nivel superior cuenta con el dormitorio principal con cama KingSize y baño en suite, y dos dormitorios con dos camas FullSize cada uno. ¡Excepcional! Estas dos habitaciones están increíblemente decoradas con temas para niños.
Servicios destacados:

Área de piscina / patio protegida
Bañera de hidromasaje relajante
Piscina climatizada disponible bajo petición con cargo adicional
3 plazas de aparcamiento
TV por cable y Smart TV
Wi-Fi gratis
HVAC
Alarma
Toallas y linea

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 21
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar
🧾 Age Requirement: The primary guest making the reservation must be at least 21 years old at the time of booking. 🐾 Pet Policy: Unfortunately, we...

Información importante

Otros detalles

Número de alojamiento: 7180300
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta efectivo.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Información sobre la zona

Kissimmee

Este piso se encuentra en Kissimmee, cerca de un campo de golf y a orillas del agua. Centro comercial Disney Springs™ y Complejo de entretenimiento Old Town son lugares imprescindibles para los amantes de las tiendas; añádelos a tu itinerario junto a otros atractivos turísticos como Parque acuático Disney's Typhoon Lagoon y Walt Disney World® Resort. ¿Viajas con niños? Entonces una buena opción será llevarlos a Disney's Hollywood Studios®, ¡estarán encantados! Puedes aprovechar también para ver algún partido o evento en ESPN Wide World of Sports Complex. Tendrás oportunidad de disfrutar del agua realizando un sinfín de actividades (por ejemplo, pesca), pero también podrás vivir grandes aventuras practicando el ciclismo en las inmediaciones.
Mapa
Kissimmee, FL

Qué hay en los alrededores

  • Parque regional Shingle Creek - A 15 min a pie - 1.3 km
  • Lago Cecile - A 15 min a pie - 1.3 km
  • Minigolf Congo River Golf - A 3 min en coche - 2.1 km
  • Cena con espectáculo Capone's Dinner Show - A 3 min en coche - 2.4 km
  • Museo de Historia Militar - A 4 min en coche - 2.4 km

Cómo moverse por la zona

  • Estación de tren Kissimmee: 15 min en coche
  • Estación de Poinciana: 15 min en coche
  • Kissimmee, FL (ISM-Kissimmee Gateway): a 11 min en coche

Restaurantes

  • ‪Wawa - ‬A 3 min en coche
  • ‪Churromania - ‬A 3 min en coche
  • ‪Taco Bell - ‬A 12 min a pie
  • ‪Starbucks - ‬A 3 min en coche
  • ‪Olive Garden - ‬A 18 min a pie

Preguntas frecuentes

¿En Four Bedroom @StoreyLakeResort cerca de Disney con piscina climatizada 3063 hay piscina?

Sí, este alojamiento cuenta con una piscina.

¿En Four Bedroom @StoreyLakeResort cerca de Disney con piscina climatizada 3063 se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en Four Bedroom @StoreyLakeResort cerca de Disney con piscina climatizada 3063?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Four Bedroom @StoreyLakeResort cerca de Disney con piscina climatizada 3063?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Four Bedroom @StoreyLakeResort cerca de Disney con piscina climatizada 3063?

La salida se realiza a las 10:00.

¿Dónde se encuentra Four Bedroom @StoreyLakeResort cerca de Disney con piscina climatizada 3063?

Este edificio de condominios de Kissimmee para familias se encuentra a orillas del agua, a menos de 2 kilómetros de Parque regional Shingle Creek y Lago Cecile. Complejo de entretenimiento Old Town está a 4,5 km de distancia.

Comentarios

8,0

Muy bueno

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
17 comentarios de un total de 30 con una puntuación de 10 - Excelente
5 comentarios de un total de 30 con una puntuación de 8 - Bueno
2 comentarios de un total de 30 con una puntuación de 6 - Normal
3 comentarios de un total de 30 con una puntuación de 4 - Mediocre
3 comentarios de un total de 30 con una puntuación de 2 - Horrible

8,4/10

Limpieza

9,0/10

Llegada

8,6/10

Comunicación

9,6/10

Ubicación

8,6/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Ashley F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place and value

We will definitely stay here again. This was a wonderfully decorated and clean townhome.
Se alojó 4 noches en marzo de 2025
Respuesta de VrboOwner el 4 de abr de 2025
Thank you for choosing Wonder Vacation Homes, it was a pleasure hosting you and we cannot wait to welcome you back.
Verificado

10/10 Excelente

Tracey C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We had some friends birthdays and an award show to attend. Property was lovely and comfortable
Se alojó 5 noches en agosto de 2025
Respuesta de VrboOwner el 28 de ago de 2025
Thank you for sharing your experience! We're so glad to hear the property was a comfortable and enjoyable place for your special celebrations and events. It was a pleasure hosting you, and we hope to welcome you back again soon! – Wonder Vacation Homes
Verificado

8/10 Bueno

Jamie K.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
It was great to stay in a quieter place with a full kitchen to cook all our own meals. The property was a bit dated and could use some updates but was good for what we needed. Pool was a bit small but the access to the resort was great.
Se alojó 7 noches en julio de 2025
Respuesta de VrboOwner el 22 de jul de 2025
Thank you, Jamie, for your kind and honest feedback! 😊 We're glad you enjoyed the peaceful setting, the convenience of the full kitchen, and the great resort access. Your comments about the property are appreciated — we're always working to improve, and your input helps us do just that. It was a pleasure to host you, and we’d love to welcome you back anytime! 🏡💫 Wonder Vacation Homes w Bruno
Verificado

8/10 Bueno

Phonethip P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

great place to stay

overall good except cold weather lolz
Se alojó 8 noches en enero de 2025
Respuesta de VrboOwner el 4 de feb de 2025
Thank you for being our guest, we are glad to hear that the home itself was nice for you. Weather is a factor that we cannot control, I wish we had earned your 5 stars, as you actually enjoyed the home and here you are rating the home and our services and not the overall vacation. Hope to host you next time.
Verificado

10/10 Excelente

Christina C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great stay

Great. Stay, place was amazing and pools are fun
Se alojó 5 noches en abril de 2024
Respuesta de VrboOwner el 1 de may de 2024
Thank you for choosing Wonder Vacation Homes, it was a pleasure hosting you and we would love to have you back.
Verificado

10/10 Excelente

Lolly S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Conveniently located, spacious

The bedrooms are awesome- I’ve and big. Very comfy beds.
Se alojó 3 noches en febrero de 2024
Respuesta de VrboOwner el 13 de feb de 2024
Thank you for choosing Wonder Vacation Homes, it was a pleasure hosting you and we look forward in welcoming you again.
Verificado

10/10 Excelente

Chantelle B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great townhouse

Loved the property.
Se alojó 3 noches en marzo de 2024
Respuesta de VrboOwner el 21 de mar de 2024
Thank you for choosing Wonder Vacation Homes and we anticipate your return with us soon :)
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Dance competition Parents

This property was a great location for us! We were close to ESPN center, Walmart, Sams, Target, Publix and restaurants! The beds were very comfortable too!!
Se alojó 7 noches en enero de 2023
Respuesta de VrboOwner el 8 de feb de 2023
Hello and thank you for your stay with Wonder Vacation Homes. We are glad to hear that your stay was comfortable and the location was perfect for you. We hope we can serve you again in the near future.
Verificado

10/10 Excelente

Megan S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family of 6

We have been her once prior and fell in love with the place so we decided to come back & we still absolutely love this place. Already planning when we will be back ❤️
Se alojó 7 noches en agosto de 2024
Respuesta de VrboOwner el 5 de sept de 2024
Thank you for being a wonderful and returning guest, it has always been a pleasure hosting you.
Verificado

10/10 Excelente

Malicia O.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Birthday Stay

We brought our girls for their 16th bday! It was such a cute home! Very comfortable. Good location to Disney parks! Property Manager was very communicative!!!
Se alojó 6 noches en julio de 2024
Respuesta de VrboOwner el 23 de jul de 2024
Thank you for choosing Wonder Vacation Homes, come stay with us again.
Verificado

10/10 Excelente

Marci D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Good

Nice community, liked the amenities-water park and centrally located.
Se alojó 4 noches en octubre de 2020
Respuesta de VrboOwner el 23 de oct de 2020
Thank you for your feedback! We would love to host you again anytime :) - Wonder Vacation Homes Team
Verificado

10/10 Excelente

Katie T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect for Disney

We had the best time staying here for our Disney vacation. It was only about a 15-20 minute drive to the parks. It was so nice to come back after long days and all have our seperate bedrooms. The kids LOVED the Mickey and Minnie bedroom which kept them in the spirit of the trip even when not at the parks. The private pool was perfect for our small kids. We will definitely stay here again next time!
Se alojó 7 noches en septiembre de 2024
Respuesta de VrboOwner el 17 de oct de 2024
Thank you for choosing Wonder Vacation Homes, it was a pleasure hosting you!
Verificado

10/10 Excelente

Megan B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Mar 2024

Overall happy, the actual property of Storey Lake is much larger than I expected. It felt safe and clean.
Se alojó 10 noches en marzo de 2024
Respuesta de VrboOwner el 18 de mar de 2024
Thank you so much Megan for your review, we are so glad that you enjoyed your rental with Wonder Vacation Homes. We hope to host you again soon!
Verificado

8/10 Bueno

Patti E.

Aspectos positivos: Limpieza, llegada y ubicación

Vacation

Nice house in good location Nice private pool Had a couple of small issue but was resolved quickly Only draw back was not being able to use club house pool
Se alojó 14 noches en octubre de 2023
Respuesta de VrboOwner el 30 de oct de 2023
Thank you for staying at our property, it was a pleasure hosting you and we would gladly do it again.
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great stay!

Our family of 6 had a great stay here. So much room to spread out and the community was great with the water park area. The kids enjoyed the small pool on our patio area as well! Close proximity to so much - we did 4 Disney days as well and it was close/easy to get to the parks from this townhome. We had an issue with the back patio door not locking when we arrived and the leasing company was out within an hour to fix it. Be aware they don’t provide much (you’ll need to supply tp, paper towels, ect if you’re staying more than a day). We did a Walmart pickup order for the week for food so could make meals at the house as well. Overall great stay!
Se alojó 7 noches en abril de 2023
Respuesta de VrboOwner el 14 de abr de 2023
Hello Julie, Thank you for choosing this property for your family vacation. Our team enjoyed hosting you and we are glad to hear about the details you shared on your feedback. The home is in perfect neighborhood surrounded with department stores and restaurants. We are glad you enjoyed it all. Yes we only provide initial set up of amenities and suggest the guest may replenish. We hope to serve you again soon.
Verificado

8/10 Bueno

Jessica C.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Great location/Lots of space! Needs deep clean.

We would’ve really enjoyed to use the pool but the price of heating it ($45/day) wasn’t worth it when the community pool was heated. We do think it needs a deep cleaning/better cleaning service, we seen a lot of dirt/dust/cobwebs. Also think a fresh coat of paint everywhere because there are marks everywhere. We loved the location the most as it was very convenient and the amount of room was great for us!
Se alojó 11 noches en noviembre de 2023
Respuesta de VrboOwner el 27 de dic de 2023
Good morning Jessica, thank you for staying at this property, the pool heater is $40 a day! The deep cleaning is done for all our properties frequently but we will review your suggestions and follow up on the paint and the cleaning as well. Thank you again for your feedback, we are glad that you found the location convenient and hope to serve you again soon.
Verificado

4/10 Mediocre

Rena J.

Aspectos positivos: Limpieza y ubicación
Aspectos negativos: Llegada

No pool no help from owner

I rented this property because of the pool. It was 100 degrees off and on for three days and no pool. Owner stated that pool man was coming to fix pool for three. Other than that the place was nice
Se alojó 3 noches en julio de 2023
Respuesta de VrboOwner el 17 de jun de 2025
We’re truly sorry for the inconveniences you experienced during your stay, including the pool heater issue and any other frustrations. We appreciate your feedback and will work to improve for future guests. Thank you for staying with us. Best regards, Wonder Vacation Homes
Verificado

2/10 Horrible

Christine R.

Aspectos negativos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Horrible!!!!

We were unable to stay in the rental because Hurricane Milton, state of emergency, cancelled flights. Wonder vacations would not give us a refund. Very rude people.
Se alojó 4 noches en octubre de 2024
Respuesta de VrboOwner el 17 de oct de 2024
We are sorry that you were disappointed. Just like flights give you future credit, we only give future dates within a year to use your reservation, we are not rude, we are just following universal policies. If you need assistance, please reach out through your reservation, it would have been easier that way. As the review is watched by others and stays permanently on profile and half truth is not always true
Verificado

8/10 Bueno

Barry H.

Aspectos positivos: Ubicación
Aspectos negativos: Comunicación

Our Stay at Story Lake

First off this location is great for access to all parks at Disney and is close to grocery and restaurants. The clubhouse pool system, mini golf and gym are great. Easy development to walk around. This home unfortunately had very dated carpets and they were dirty. The layout of the house was great, kitchen very functional. Yes they could have a few more utensils but I was happy they had a steamer for clams! The pool, once they finally got the heat on, was a hit as we spent the full day and night in it on Sunday. The house is very good, all beds are fine and same with the bathrooms. Whole hose carpets are my biggest grip!
Se alojó 6 noches en febrero de 2024
Respuesta de VrboOwner el 5 de mar de 2024
Thank you for your review and to bring this to our attention, we are going to working on this for the futures rents. We hope to host you again soon.
Verificado

10/10 Excelente

Marangel S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Close to ESPN/Disney

My kids enjoyed the decorated rooms. My son who is 5 kept calling it the mickey house. We did not access any amenities on the property. We had a busy week planned but we were able to use the stove, washer and dryer with no issues. For our next stay we would request the pool heater. My kids did not swim in the pool because of our busy schedule. The biggest perk is the location of the house. My daughter was competing in ESPN and we had several days planned for Disney, so it was great that we found a location that was pretty close.
Se alojó 5 noches en marzo de 2023
Respuesta de VrboOwner el 20 de mar de 2023
Hello Marangel, Thank you for staying with Wonder Vacation Homes. Glad to hear about the details that you liked during your stay. Yes pool heater is a nice addition if you plan to swim and relax. We hope that your daughter enjoyed the performance as much as your son enjoyed the Mickey House. We look forward in hosting you again soon.
Verificado

6/10 Normal

Joyce F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Nice Home

MY OVERALL STAY WAS WONDERFUL AS ALWAYS, HOWEVER THERE WERE A FEW THINGS THAT DID NOT WORK IN THE HOME. (1) NO TV SERVICE ON THE FIRST FLOOR, (2) ONLY PAID TO VIEW (JUST CHABLE) IN THE BEDROOM TO THE LEFT AS YOU GO UPSTAIRS, (I DIDNOT USE THIS SERVICE SO NO CHANNELS COULD BE WATCHED. SOMEONE TOOK THE REMOTE FOR THE TV IN THE LIVING ROOM)
Se alojó 4 noches en noviembre de 2023
Respuesta de VrboOwner el 7 de dic de 2023
Hello Joyce, Thank you for choosing this property and for your feedback. Some owners choose basic cable, for the streaming services, the guest have options to add their own username and password to access the services. Had you informed us about the TV remote, we would have provided you with another one. I apologize about this, but we hope that you will not hold this against us and book with us next time.
Verificado

4/10 Mediocre

Danielle B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Celebrating my grandbaby birthday

Everything was great only issue was being charged for a towel and hand towel also a comforter. Why use white linen if you know white gets dirty quicker. You reuse linen and expect one or two to not get dirty. 2 stained towels from a whole house is normal wear and tear, when you stayed there all week. The comforter being stained and not coming clean according to y'all is understandable to be charged. But you want me to buy a brand new one plus you're gonna keep that one makes no sense.
Se alojó 4 noches en junio de 2024
Respuesta de VrboOwner el 5 de jul de 2024
Dear Danielle, Thank you for taking the time to share your feedback with us. We're pleased to hear that overall, your stay was enjoyable. However, we apologize for any inconvenience caused regarding the linen charges. Regarding the linen policy, we use white linens because they are easier to sanitize and maintain hygiene standards for all our guests. We understand your concerns about stains, and we do assess each situation individually. We strive to balance guest comfort with sustainability practices by reusing linens where possible. However, we will review our policies to ensure they are clear and fair for all guests. Please accept our apologies for any misunderstanding regarding the comforter. We aim to provide high-quality amenities, and we regret any frustration this may have caused. Your feedback is invaluable, and we will use it to improve our services moving forward. If you have any further questions or would like to discuss this matter further, please feel free to contact us directly at [phone number/email address]. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future. Warm regards,
Verificado

6/10 Normal

Viajero verificado

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Mix feelings

Even though I try not to set my expectations to high there are things that just leave you with a bad taste in your mouth. The bare minimum was provided, for 11 people staying three days having just 1 change of toilet paper in each bathroom was a bit to little. I guess you need to make sure to go grocery shopping, including salt, if you want to make any cooking at this house. The real bummer was our last night, which thank God was the only night that rain. There was a roof leak that went through the house into one of the bedrooms. It was 4 am and my brother in law was awaken by the sound of dripping water and wet blankets. Took a picture and notified the company, once I took the picture there was obvious marks of previous leaks. The company thank me for letting them know and that they were going to fix it that same day. Left that same morning.
Se alojó 3 noches en diciembre de 2023
Respuesta de VrboOwner el 13 de jun de 2025
Thank you for your feedback. We appreciate you sharing your experience and want to remind that initial supplies such as toilet paper and basic kitchen items are provided as a courtesy and outlined in the rental agreement. For longer stays or larger groups, additional provisions can be arranged by guests according to their needs. We apologize for the inconvenience caused by the roof leak and are glad you reported it so it could be addressed promptly. Your comments help us improve the guest experience moving forward. — Wonder Vacation Homes
Verificado

2/10 Horrible

Tracey F.

Aspectos negativos: Limpieza, comunicación y precisión del anuncio

Orlando Trip

We booked 3 nights and check in was supposed to be 4pm we did not get a notification until 4.30pm to say property was ready. On arrival we found that the bedlinen was still wet so we had to put them in the dryer (luckily we didn't arrive late as we would have no beds to sleep in. We found cigarette ends in the drawers in the Bedroom, the glass light shade above Island in the Kitchen was half broken, the cutlery was sparce - we only had 3 forks for 9 people! There was rubbish under drawers in bedroom and we found a babys vest under mattress. The carpets need a good clean (didn't even look as if they had been hoovered), lamp in bedroom not working. This home needs a good overhaul - luckily we only were staying 3 nights and out during the day. I sent at least 3 emails to Wonder Homes with no response from them - they were sending me emails saying hope you are enjoying your stay etc on a daily basis but couldn't be bothered to respond to mine. Very disappointed with no response and the state of the house - would not recommend this home
Se alojó 3 noches en noviembre de 2023
Respuesta de VrboOwner el 13 de dic de 2023
Thank you for taking the time to share your feedback with us regarding your stay at one of our Wonder Vacation Homes in Orlando. We sincerely appreciate the effort you've put into writing the review as it greatly helps us in improving our service. I'm truly sorry to hear about the inconveniences you experienced, starting with the delay in the property being ready for check-in. We strive to prepare our homes meticulously and timely for our guests, and I apologize that we fell short of this commitment in your case. We understand how important it is to arrive to a ready and welcoming home. Regarding the bedlinen, it was unacceptable for them to have been left wet and we are addressing this issue with our housekeeping team to ensure it does not happen again. Additionally, the presence of cigarette ends, a broken light shade, lack of adequate cutlery, and cleanliness concerns including rubbish under the drawers, an unfound baby's vest, and an unhoovered carpet do not meet our standards. Please accept our sincerest apologies for these oversights. We have scheduled a deep cleaning for the carpets and a thorough inspection of the property to rectify these issues. Also, we are reviewing our maintenance and housekeeping processes to prevent such lapses in the future. Regarding your emails, there seems to have been an unfortunate lapse in our communication process. We are usually known for our attentive and prompt guest service, and we regret that we missed your messages. Rest assured we are taking steps to ensure our response system is more efficient and responsive. Your patronage is very important to us, and we are committed to restoring your faith in Wonder Vacation Homes. We would like to have a chance to provide you with the high standard of service that we are known for and to demonstrate how valued you are as our guest. Looking ahead, we hope to have the opportunity to welcome you again, where we can showcase the necessary improvements and provide you with a stay that truly reflects the quality of our properties. Thank you once again for your review. Your feedback is essential in our ongoing efforts to improve and provide all our guests with an exceptional experience.
Verificado

2/10 Horrible

Amy T.

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio

Frustrated Property Manager on Vacation

Management Company was horrible. Rude , hung up the phone on me couple times. I left my new running shoes I got for Christmas (realized it after unpacking) I had them the morning we were packing to leave and I remembered sitting them down by couch to carry out suitcase and I forgot to go back get them. I called and they deny finding my shoes . But we left directly from the condo and drove straight home. I know they were left there. Then they Accused /Charged us for taking queen size sheet and a queen mattress cover and we didn't even have queen size beds. King and full beds is what slept on . Charged me for multiple Dirty towels.. which I was sure we were careful with the towels and used makeup wipes etc. pictures we requested of these towels we never received . And how does one prove you didn't "take" sheets etc. I got zero of my deposit back after trip. Lost a good expensive pair of shoes . This is another 600 on top of what we paid to stay here for a week. I work in commercial property management. My daughter who was with me works as a General Manager of a hotel. We know the rules. We travel a lot and I have never had these type issues . Always received my full deposit Back and normally with compliments of how well we took care of the property. I didn't get any of my deposit back .. seems no one does based on reviews . Won't book with them again and do not recommend. What started as week family vacation . Ended in a very frustrating situation
Se alojó 7 noches en diciembre de 2024
Respuesta de VrboOwner el 11 de ene de 2025
Amy and Family was great guests, we loved to host you and wish to see you back soon Bruno w Wonder Vacation Homes

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Propietario/a: Bruno Scarabottolo

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