6 BDR Mountain Home 360 Vistas. ESQUÍ, roca roja, 24 minutos para DENVER. ¡¡BAÑERA DE HIDROMASAJE!!

Jay, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: "We are glad you enjoyed your stay and we're sorry some things fell a little short of your expectations. -You are correct, the house has amazing 180-degree mountain views and beautiful night city views as it is perched up high above in the mountains. You can see the highway in the distance but you can't hear it from inside the house- even with the windows open- nor from the back patio. The only time you might hear it is when you are on the front balcony during busy traffic and even then it is barely noticeable and should not bother most people. -The fact that the house is not too far from the highway makes it very convenient and easy to get to most places the area has to offer in no time. -Our ping pong paddles are all high-quality well-padded ones. There are at least 4 other brand-new ones stored in a bin next to the table. We're sorry if you missed them. -We have blackout curtains in all bedrooms, so the sun shouldn't have been a problem at all but we are glad you found the beds comfortable though. Thank you again for staying with us."

I am sorry that you feel this way Melissa. But there is always 2 sides to a story. I pride myself on providing my guests with the best possible experience as evidenced by the 100s of happy guests and 5 star reviews. I never made any excuses and I was very diligent in getting your concerns addressed. You called me around 4pm on Friday night about the AC not working. When you checked in the temperature inside the house was 73 degrees upstairs and 69 degrees downstairs when it was 89 degrees outside. Still all I said is it seems to be working and when you demanded that an AC company comes that same day to look at, I asked kindly to please bear with me as I make phone calls and mentioned that I may not be able to get someone there the same day as it is the weekend and I am at the contractor's mercy. No excuses, just the truth. Then you emailed me the next morning and said that the house cooled off and everything is fine and that the AC is now working fine. I still sent a tech up to the house at the earliest available appointment just to make sure everything is good. He confirmed that the AC was working fine and the temp dropped to 68 degree. Then you mentioned a note that the previous guest left at the house. I explained to you over the phone and email, that I never saw the list. I was never contacted with any concerns while they were staying. You texted me a copy of that list after you checked out but we found nothing wrong with any of the items she mentioned. There was nothing wrong with the fans, she just didn't know how to turn them on. She complained that they couldn't use the ping pong table, because they couldn't find paddles when there are 4 spare paddles in the basket on the counter right next to the ping pong table. All she had to do is email me, text me or call me and I would have showed her where they were. There was nothing wrong with the garage door. You were able to open it and use it for 2 days before the battery on the opener died unexpectedly. That does not means that the door is broken as you claim. The remote needed a new battery. I provide spare batteries at the house in case such a thing happens. Batteries do go out and without notice. And while that might've been a small inconvenience, all it took is 1 minute of your time to replace the batteries and to make the garage work again. I must've rubbed you off the wrong way Melissa. Whatever it was, it was not my intention and I am sorry for that. Thank you again for choosing my home.