Lakeview Casa de vacaciones

Hi Jim, We were quite surprised to read the review. The faucets were replaced immediately upon your report to us and could not have been done any earlier as prior guests that departed on the same day as your arrival had not reported any issues. You did contact us daily, with minor issues such as an ant found in the kitchen , however we did send maintenance out to the property on each occasion at a cost to both ourselves and the home owner. This property is listed at $110 a night for a 4 bedroom lake view pool home which accomodates up to 8 people. This is a budget style vacation property and cupboards and bathroom vanity are not ultra modern, however fully functional. The living room furniture is less than 12 months old and although reported you had a problem with one the recliners, the cleaner reported no issue after your departure and returned it to the upright position. The Stove range hood, as explained to you on the telephone was just a case of realigning the prongs as they are removed for cleaning. We do not recommend any of our guests drink water from the refrigerator dispenser and therefore do not advertise the home as having this. Finally the pool screen was a simple case of tucking the screen back into the frame and is a common occurrence when windy. We are pleased that overall you had a restful 5 weeks vacation with us and enjoyed your stay in the sunshine state.