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Condominio

4 Cama / 4 baños condominio! 2 cocinas! Justo en el río!

Galería de imágenes de 4 Cama / 4 baños condominio! 2 cocinas! Justo en el río!

Miscelánea
Zona de estar
Piscina
Zona de estar
Zona de estar

Comentarios

9,0 de 10
Increíble
4 habitaciones4 baños12 huéspedes

Servicios populares

  • Bañera de hidromasaje en las instalaciones
  • Cocina
  • Lavadora
  • Aire acondicionado
  • Balcón
  • Conexión a Internet

Habitaciones y camas

4 habitaciones (capacidad para 12 personas)

Dormitorio 1

1 cama de matrimonio grande

Dormitorio 2

1 cama de matrimonio grande

Dormitorio 3

1 cama de matrimonio grande

Dormitorio 4

1 cama de matrimonio

Salón 1

1 sofá cama doble

Salón 2

1 sofá cama doble

4 baños

Baño 1

WC · Solo ducha

Baño 2

WC · Solo ducha

Baño 3

WC · Solo ducha

Baño 4

WC · Solo ducha

Otros espacios

Cocina
Balcón
Número de salas de estar

Acerca de este alojamiento

4 Cama / 4 baños condominio! 2 cocinas! Justo en el río!

Para una visita virtual haga click aquí.

Chateau on the River ofrece dos magníficos condominios contiguos en Waterwheel Condominiums que están conectados con un pase a través de la puerta. Ambos condominios dan al hermoso río Guadalupe, cerca de la convergencia de Guadalupe y Comal. En conjunto estos condominios cuentan con 4 habitaciones y 4 baños. En total, hay dos master suites con camas king en cada una, un dormitorio con una cama king size y el otro con un dormitorio con una cama queen y dos sofás cama tamaño queen. Ropa de cama de alta calidad se proporcionan para todas las camas y baños. Totalmente amueblado y equipado con todo lo que necesita para unas vacaciones maravillosas!

Este complejo también ofrece 2 piscinas, 4 jacuzzis, parrillas de carbón y exuberantes y verdes espacios rodantes para que el resort se sienta como en una escapada. Rockin 'R River Rides recogerá justo al lado y puede llevar a los huéspedes a flotar el Comal o el río Guadalupe entre el Día de los Caídos y el Día del Trabajo. Para cualquier reserva fuera de esas fechas, la tienda está a solo 7 kilómetros de distancia. Puedes flotar por el río Guadalupe y salir por este condominio. A poca distancia del famoso parque acuático Schlitterbahn y a menos de 1 milla del centro. Menos de 3 millas al centro histórico de Gruene.

Cada condominio cuenta con dos pases de estacionamiento, por lo que con este alquiler hay 2 lugares numerados y 2 lugares de estacionamiento generales. Estos condominios están en el tercer piso y tienen un ascensor. Los huéspedes deben tener 25 años de edad o más para hacer una reserva y deben permanecer en la propiedad. No se permiten mascotas. Recibirá 4 pases de estacionamiento y 12 pulseras (cantidad máxima permitida).

** SE REQUIEREN PASAJEROS Y PASEOS DE ESTACIONAMIENTO *** ¡Estos condominios son de propiedad individual y los propietarios amablemente permiten que sus "segundas casas" se puedan alquilar y disfrutar! La Asociación de Propietarios del complejo había establecido algunas políticas para garantizar que todos los que se alojen en el complejo puedan pasar un momento maravilloso. Debido a la fabulosa ubicación, podemos tener problemas con los intrusos. Los guardias de seguridad en las instalaciones están allí para garantizar que solo los inquilinos estén utilizando los terrenos y que los huéspedes se estacionen en los espacios de estacionamiento correctos. Por favor, no se ofenda con las políticas y los pases de estacionamiento, ¡están realmente allí para garantizarle un tiempo fabuloso!

Añade las fechas para ver los precios

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Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 25
Hora límite del registro de salida: 11:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar
Pets - not allowed Smoking - not allowed

Información importante

Otros detalles

Número de alojamiento: 851779vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Información sobre la zona

New Braunfels

Este piso se encuentra en el barrio Eastside de New Braunfels, a orillas del agua. Además de visitar lugares emblemáticos como Gruene Hall (club nocturno), podrás apreciar la belleza natural de Guadalupe River o Comal River. Parque acuático Schlitterbahn's New Braunfels y Schlitterbahn East también merecen la pena.
Mapa
New Braunfels, TX

Qué hay en los alrededores

  • Guadalupe River - A 2 min a pie - 0.2 km
  • Parque acuático Schlitterbahn's New Braunfels - A 10 min a pie - 0.9 km
  • Schlitterbahn East - A 10 min a pie - 0.9 km
  • Comal River - A 12 min a pie - 1.0 km
  • Parque Prince Solms - A 14 min a pie - 1.2 km

Cómo moverse por la zona

  • Estación de tren San Marcos: 22 min en coche
  • Aeropuerto Internacional de San Antonio (SAT): a 32 min en coche

Restaurantes

  • ‪Sonic Drive-In - ‬A 3 min en coche
  • ‪Los Gallos Restaurant - ‬A 3 min en coche
  • ‪Taco Bell - ‬A 5 min en coche
  • ‪Jimmy John's - ‬A 4 min en coche
  • ‪Buffalo Wings And Rings - ‬A 3 min en coche

Preguntas frecuentes

¿En 4 Cama / 4 baños condominio! 2 cocinas! Justo en el río! se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuánto cuesta alojarse en 4 Cama / 4 baños condominio! 2 cocinas! Justo en el río!?

A fecha de 30 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en 4 Cama / 4 baños condominio! 2 cocinas! Justo en el río! el 29 de ago de 2026 son de al menos 273 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿A qué hora se realiza la entrada en 4 Cama / 4 baños condominio! 2 cocinas! Justo en el río!?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en 4 Cama / 4 baños condominio! 2 cocinas! Justo en el río!?

La salida se realiza a las 11:00.

¿Dónde se encuentra 4 Cama / 4 baños condominio! 2 cocinas! Justo en el río!?

Este edificio de condominios de la zona de Eastside se sitúa a quince minutos a pie de Guadalupe River, Parque acuático Schlitterbahn's New Braunfels y Comal River. Gruene Hall (club nocturno) está a 4 km de distancia.

Comentarios

9,0

Impresionante

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
28 comentarios de un total de 49 con una puntuación de 10 - Excelente
16 comentarios de un total de 49 con una puntuación de 8 - Bueno
3 comentarios de un total de 49 con una puntuación de 6 - Normal
1 comentarios de un total de 49 con una puntuación de 4 - Mediocre
1 comentarios de un total de 49 con una puntuación de 2 - Horrible

9,0/10

Limpieza

8,0/10

Servicios

8,0/10

Instalaciones y estado del alojamiento

9,2/10

Llegada

9,0/10

Comunicación

9,8/10

Ubicación

9,4/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Steve S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Wedding stay

Great location for family to stay plenty of room clean pool great for grandkids
Se alojó 4 noches en octubre de 2023
Respuesta de VrboOwner el 7 de nov de 2023
Thank you for the 5 Star Review! We are glad you enjoyed your stay. We hope to host for you again soon! Thanks, NBE.
Verificado

10/10 Excelente

George

Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Nice and spacious with adequate starter supplies. We were off season and few people around. So it was quiet. Inside the unit you don't hear noises from the living room I to bedrooms which was nice for late sleepers.
Se alojó 3 noches en noviembre de 2025
Verificado

10/10 Excelente

Sharon Y.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great location

A tiny bit dated, but just fine for our family. Loved the close access to schlitetbahn and the River.
Se alojó 4 noches en junio de 2024
Respuesta de VrboOwner el 15 de jul de 2024
Sharon, thank you for your honest review! We are sorry that you were not satisfied with the property you rented. We hope you will give us another chance in the future! Thanks, NBE
Verificado

10/10 Excelente

Terri P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect family vacation

Was so nice to have enough rooms with bathrooms attached. Everyone was able to clean up at the same time.
Se alojó 3 noches en agosto de 2020
Respuesta de VrboOwner el 24 de ago de 2020
Thank you for the great feedback! I'm so glad you and your family enjoyed this fabulous property! We hope to see you again soon! Thanks, NBE
Verificado

10/10 Excelente

Karen R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

New Braunsfel Escape Chateau on the river

We had a wonderful time. Every thing made us feel comfortable Both D301/302. The location was great. Close to the pool and river. And everything else was just a few mins away.
Se alojó 6 noches en julio de 2024
Respuesta de VrboOwner el 22 de jul de 2024
Hello Karen! Thank you for the amazing 5 star review! We are so happy to hear you enjoyed these 2 adjoining units at the beautiful Waterwheel Condos. We hope to host you again in the future! Thanks NBE
Verificado

10/10 Excelente

Elizabeth E.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect

Group of family and friends had a blast, perfect location to relax, make memories. Short distance to tubing rental, downtown and stores. This is our 2nd yr coming here and many more yrs to come.
Se alojó 2 noches en mayo de 2022
Respuesta de VrboOwner el 6 de jun de 2022
Thank you for the great review! We loved hosting you again and can't wait to see you on your next visit! Thanks, NBE
De un sitio asociado

10/10 Excelente

George P.

Wurstfest adventure

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place worked perfectly for our group coming to Wurstfest. Off season, made it quiet at the two units. Inside noise is minimal between the living room and bedrooms and between units. It was very comfortable. It shows some wear as expected in a place that likely has large use during warmer months, but overall well maintained.
Respuesta de VrboOwner el 17 de nov de 2025
George, Thank you so much for the fantastic review! We are so glad to hear that you and your guests enjoyed your stay at this wonderful property. We hope to have the opportunity to host you again in the near future! Thanks, NBE
Verificado

10/10 Excelente

Peter d.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Lovely pair of condos, great for a family of five!

We were in New Braunfels for a show at Gruene Hall. Very convenient, nice property with a great outdoor pool and two hot tubs. We had a great time and definitely can strongly recommend this property. The New Braunfels Escapes (NBE) people are awesome with excellent and very prompt communication.
Se alojó 2 noches en octubre de 2022
Respuesta de VrboOwner el 31 de oct de 2022
Thank you for the 5 Star Review! We are glad to hear you enjoyed your stay! We strive for our guests to have a 5 star experience! We hope to host for you again in the future. Thanks, NBE.
De un sitio asociado

8/10 Bueno

Larry K.

Family Reunion

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had a great time, even though it rained every day.
Verificado

10/10 Excelente

Denise S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Moms 4th of July Birthday

This property accommodations were awesome! There was 9 of us and we had plenty of room. The beds were very comfortable. We even used one of the sleeper sofas and it was comfortable as well. Plenty of blankets and pillows. The river was a little low but we still enjoyed
Se alojó 3 noches en julio de 2020
Respuesta de VrboOwner el 5 de jul de 2020
Thank you so much for your positive feedback! We are so happy you and your guest had such a great time while in New Braunfels. We look forward to seeing you again on your next vacation to New Braunfels! Thanks! NBE
Verificado

8/10 Bueno

Michelle W.

Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio

Lovely condo on the river

We rented both condos to have 4 bedrooms and 4 bathrooms. We were pleasantly surprised to find that there was an interior door that could be opened to connect the two units. We had 9 adults and there was plenty of space for everyone. Great location.
Se alojó 3 noches en junio de 2022
Respuesta de VrboOwner el 10 de jul de 2022
Hello Michelle! Thank you for the great review! We are happy to hear you enjoyed these spacious adjoined units. We look forward to hosting you in the future! Thanks NBE
Verificado

10/10 Excelente

John D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great Location

Easy check in , ac wasn’t working from 4 pm -9 pm on first day , called around 5 and ac crew came out around 8 pm , only other issue we had was smell coming from garbage disposal, which wasn’t working , nice location, close to everything .
Se alojó 3 noches en junio de 2021
Respuesta de VrboOwner el 5 de jul de 2021
Thank you for the great feedback! I'm so glad you enjoyed your stay! Thank you for letting us know about the garbage disposal! We hope you will come see us again soon! Thanks, NBE
De un sitio asociado

8/10 Bueno

Carol O.

Family fun

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 3O1 definitely needs new frying pans and please get rid of the carpet in the bedrooms
Se alojó 3 noches en julio de 2022
Respuesta de VrboOwner el 14 de jul de 2022
Thank you for your feedback, we always appreciate hearing ways we can improve. We hope to host for you again in the future. Thanks, NBE.
De un sitio asociado

8/10 Bueno

Wayne T.

Enjoyable

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was okay. No problems.
Respuesta de VrboOwner el 11 de ago de 2021
Thank you for the review! We hope to host you again soon. Thanks, NBE
Verificado

10/10 Excelente

Brad P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

PertPlus Annual Family Vacation

Our three families stayed in adjoining 2BR/2Bath condos. These condos are down the street from Schlitterban and close to tube rentals and Gruene Hall. Both condos were stocked with whatever was needed for meals prep. The two pools are shaded in late afternoon hours making pool time very comfortable and enjoyable. We plan to stay here again. Rates pretty high on our favorite vacation sites. Thanks to the owners and management company.
Se alojó 5 noches en junio de 2023
Respuesta de VrboOwner el 13 de jul de 2023
Thank you for the great review! I'm so glad y'all had a great time in these 2 wonderful condos, and got to enjoy the fabulous complex amenities! We hope to host you again soon! Thanks, New Braunfels Escapes
De un sitio asociado

10/10 Excelente

Kim J.

Great family getaway

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Enjoyed a relaxing weekend with the grands, nieces and nephews playing in the river and pool. This spot allowed the kids to play in the water safely and even let them ride the tube down a little rapids. They loved it! Wasn't crowded at all.
Se alojó 3 noches en julio de 2022
Respuesta de VrboOwner el 25 de jul de 2022
Hello Kim! Thank you for the great review! We are happy to hear your family enjoyed this beautiful property. We look forward to hosting you in the future! Thanks NBE
Verificado

10/10 Excelente

Theresa K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Wurstfest

Overall, it is a good fit for our group of 8 friends for Wurstfest. I liked that each bedroom had a private bathroom. Plenty of space. Good communication with company. The complex is aging but not a need to be very aware of the complex rules.
Se alojó 3 noches en noviembre de 2023
Respuesta de VrboOwner el 1 de dic de 2023
Thank you for the 5 Star Review! We are glad you enjoyed your stay overall. We hope to host for you again for next Wurstfest! Thanks, NBE.
De un sitio asociado

8/10 Bueno

Paige R.

Fun times

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay but were a bit disappointed in the quality of furniture in one of the units but the management explained that the owner had recently updated the AC unit so funds were low - The AC worked great!!!
Se alojó 4 noches en julio de 2018
Respuesta de VrboOwner el 25 de mar de 2020
Hi Paige, Thank you for your review of this property. We are sorry that you did not absolutely satisfied with both of the units accommodations. We hope that you will come back to visit next season when hopefully everything is all updated! Please give us a call when you're ready to plan your next New Braunfels escape! Thanks, NBE
De un sitio asociado

10/10 Excelente

regina p.

Awesome family friendly rental

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The two connecting units we rented were great. plenty of room for everyone in our group. The pool and spa was used every night. Folks fished the creek in the back. Many local tubing spots. We didn't know the elevator was there when we first checked in, discovered it later.
Respuesta de VrboOwner el 16 de abr de 2024
Thank you for the 5 Star Review, we are glad you enjoyed your stay! The listing does advertise an elevator at this complex. The Guadalupe River may look like a creek, but we are hoping for more rain soon! Thanks, NBE.
De un sitio asociado

8/10 Bueno

Rick G.

Family Vacation

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall it was a good experience with a couple of exceptions. The sofa bed in D301 needs to be fixed or replaced. The swimming pool out by the river never looked clean enough for us to get in.
Se alojó 4 noches en julio de 2018
Respuesta de VrboOwner el 25 de mar de 2020
Hi Duke, Thank you for the feedback on your say at Chateau on the River. We are sorry that everything was not absolutely perfect. We want all of our guests to feel like their vacation was spectacular. We will discuss a new couch with the owners of D301 because we know how important comfort is. We are also very sorry that the pool did not seem to be clean. Unfortunately, we have very little control over that as the HOA is in charge of pool maintenance. With so many people staying at these condos and getting directly out of the river and into the pool, sometimes the filter is probably a little overworked. We will definitely make sure to bring this up to the HOA to ensure that the pool is being cleaned properly or inspected to make sure the pump and filter are still working. We hope that you will give us a second chance to show you a perfect New Braunfels escape! Thanks, NBE
Verificado

10/10 Excelente

Angel D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great College Reunion

We have stayed in this unit several times. It is two condos that connect, so it works out well for our party of 8. Each couple has their own bed/bathroom. And there's two lounge areas...great for Football Saturday! We love having access to the pool and river, as well as location to local restaurants and a short drive to Gruene. The condo's are clean, well equipped and comfortable. The only suggestion would be to replace the carpets. It seems time:)! We would stay again.
Se alojó 3 noches en octubre de 2022
Respuesta de VrboOwner el 4 de nov de 2022
Thank you for the 5 star review! We are glad to hear you have enjoyed your stay! Thank you for your feedback, we are always up for hearing how we can improve our units! We hope to host for you again in the future. Thanks, NBE.
Verificado

4/10 Mediocre

kara b.

Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza y comunicación

Not clean

The units were not clean. One smelled when we walked in called management and they never follow up or bothered to check in with me. Carpets were gross and sheets did not seem clean. Great location and nice pool area
Se alojó 3 noches en septiembre de 2024
Respuesta de VrboOwner el 23 de sept de 2024
Kara, we were never contacted during your stay other than a quick text at checkout with a restaurant recommendation that you requested and I was happy to give. If we had been contacted during your stay we would have been more than happy to make any oversight on cleaning right for your stay. Its very unfortunate you chose leave a very dishonest public review. Thanks NBE
De un sitio asociado

10/10 Excelente

Toni L.

Great Location and very clean

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We rented tow condos for our adult family. Very clean and great beds! The ac works awesome too. The pool and hot tub is a fabulous feature. We grilled our back as well. The pictures were a little misleading. We thought we would be staying right on the river. Although it is a pretty short walk from the condo(which was still nice) but the view you see here is when you walk down to the river. Also great communication and easy check in.
Respuesta de VrboOwner el 27 de sept de 2023
Hello Toni! Thank you for the great review! The pictures taken of the river are not from the balcony as there is a hill that you walk down to get to the river so it cannot be seen from any of the balconies. We are so happy to hear you enjoyed these beautiful condos and the amenities! Thanks NBE
Verificado

2/10 Horrible

April A.

Aspectos positivos: Comunicación y ubicación
Aspectos negativos: Limpieza y precisión del anuncio

Please read listing carefully. Will not budge on occupancy

I would like to warn anyone renting these condos. First make sure to read the listing carefully. The rules do not go for everyone at this place. I was told no budging on Occupancy and everyone on the property had to have a wrist band. Not true. As a matter of fact there were multiple condos with over Occupancy limit and no one I mean no one but my group had wristbands. I literally was in tears begging for one extra 10 year old. Instead my daughter in law had to stay home so she could go.
Se alojó 3 noches en julio de 2025
Respuesta de VrboOwner el 21 de jul de 2025
April, Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and appreciate the opportunity to clarify a few things. Our team manages only a select number of units within the complex, and we do our best to follow all HOA guidelines to ensure a smooth and consistent experience for our guests. We understand how frustrating it can be to follow the rules while others around you may not appear to be doing the same. We strive to be transparent in our listings and communications, including occupancy limits and wristband requirements set by the HOA. Unfortunately, we do not have control over how other owners or their guests manage their stays, but we do our best to uphold the standards we are given. We sincerely apologize if this led to any confusion or disappointment during your stay, and we truly regret that it impacted your family’s experience. Please know your feedback has been heard, and we’ll continue working to ensure our guests feel informed and supported. We hope you'll consider giving us another chance in the future. Thanks, NBE
De un sitio asociado

6/10 Normal

Liz H.

Water Wheel favorite place for last 12 years

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay was good except for a few disappointing happenings. Our group takes 2 or 3 units totaling 20 people. 1. The pool was green and needed to be cleaned. 2. We had visitors as we usually do and 2 of our groups cars were to towed away even though they parked in proper spots. So not sure we will be back to Water Wheel in the future.
Respuesta de VrboOwner el 23 de oct de 2020
Thank you for the feedback, we are sorry to hear that you have had a bad experience. Unfortunately day time guests are not allowed during the duration of your stay at any time as it is stated in the rental contract, every vehicle needs parking passes in order to park at this complex as it is also stated in our rental contract, you are provided with 4 parking passes when renting this unit. We are sorry to hear that the pool was not usable, if you had given our office a call we would have been happy to get in touch with the complex HOA to fix this issue. We only manage a few units at Waterwheel, we hope that you come back to us to give us a second chance. We manage over 85 properties in New Braunfels, we would be happy to host you again. Thanks, NBE.

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