Precioso apartamento de 100 m2 equipado con muebles raros y valiosos

Gary B never stayed at our apartment. When he came in the apartment his problem was that we didn't have an elevator. On the day of their arrival they asked if I had an elevator and I said no, we are located in historical part of Split in stone building buit in1891, and it is under protection. Then they asked another apartment, but we rent and have one apartment. This everything was going on on the day of their arrival even dough he have booked moths before and could have contacted me and possibly cancel their reservation. But instead they we very rude towards my father and required him to return him money even when he explained that we haven't recieved money we suposed to and told him to contact Vrbo support.