Chalet - Ellis Lake Resort - Interlochen / Traverse City

We enjoyed having Fran and her family with us for a few days. Very nice and respectful. We are pleased they were able to rest and relax, explore and enjoy the lake. That is what we are all about. We welcome Fran and her family back anytime.

It was a pleasure to meet you Carlie. Thank you for your kind words. We look forward to seeing you again sometime.

We are sorry your stay fell short of your expectations. We wish, Alexis, you would have connected with us while you were staying with us, rather than the day after you left. Our description of the Chalet states the hot tub is enjoyed by all at the Resort. It is not a private hot tub. We have a board at the office for guests to sign up for an hour of private usage during the evening and again during the morning and afternoon if one chooses. The hot tub, unfortunately, was not up to the highest temperature until late Saturday evening due to it needing to be cleaned. The shower head is called a water saver swivel shower head. It is smaller than the normal swivel shower head the general population would have in their homes. I can see how you could think it was just a pipe as it is the same color as the pipe. I did offer to take it off and take a picture of it to show it is different than the pipe. This could have been cleared up quickly had there been communication with us while you were staying here.

Ashley and her group were a joy to have with us over the weekend. They were kind and took great care of the Chalet where they stayed. We welcome Ashley and this group back anytime.