Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney
Summary:
This townhome will be the cherry on top of your magical Disney vacation!
- Enjoy your private pool and a massive community pool just steps away
- Amazing resort amenities: clubhouse with arcade, tiki bar, and sports courts
- Prime location: 8 miles to Disney, 20 miles to Universal, 15 miles to SeaWorld
- Perfect for family fun with spacious living areas and kid-friendly activities
- Book now and create unforgettable memories in a vibrant, relaxing community!
The Space:
This 1,902 sq ft 2-story townhome is perfect for a family or group of friends traveling to the vacation capital of the world and to visit Disney and surrounding theme parks. The townhome is located in Paradise Palms Resort, a beautiful resort-style community conveniently located to the theme parks. The amenities here include a huge walk-in pool with a slide, plus poolside dining and a tiki bar! In the clubhouse, you have an arcade room and around the grounds a lake and various sports courts. Catch a B-ball game before dinner or play a set of tennis after. This place is exceptional. The area is also located close to major shopping areas, outlet malls, restaurants, and other world-renowned attractions.
The main spaces of the townhome:
- Enclosed private pool and back patio with table and chairs and a BBQ for outdoor dining and sun loungers for tanning.
- A modern open-plan space on the ground floor for group togetherness time.
- A fully-equipped modern kitchen with quality appliances and all you'd need to prepare meals at home.
- Plush living room furniture to relax with indoor dining area nearby that seats 6 people comfortably.
- 4 nicely-decorated bedrooms and 3 full bathrooms to accommodate 12 guests as such:
Bedroom 1: King sized bed (upstairs)
Bedroom 2: Queen sized bed (downstairs)
Bedroom 3: 2 Double beds (upstairs)
Bedroom 4: 2 Double beds (upstairs)
- Washer/dryer and an iron in the home for added convenience.
- Wi-Fi & laptop-friendly workspaces in the home for the remote worker.
Paradise Palms Resort is only minutes from the famous Walt Disney World Complex and many of the other popular Orlando theme parks and attractions. The home is also conveniently located within minutes to great shopping centers, outlet malls, superstores like Walmart, specialty grocery stores like Whole Foods, restaurants, bars, cafes, and more! You have everything at your fingertips. The best part is the townhome is in a family-friendly resort-style community surrounded by Florida’s lush beauty and tranquil views and a lake near home! It’s a fantastic getaway place for you and your family.
Guest Access:
Self check-in using the code in the keypad. The code will be shared on the day of your check-in.
The Neighborhood:
The townhome is centrally located near all the theme parks, great restaurants, shopping, outlet malls, and golf. There will hardly be a lack of things to do! Inside the community, you also have amazing resort-like amenities with other activities such as:
- A huge clubhouse pool with a waterslide, poolside dining, a tiki bar, arcade, fitness center, and various sports courts.
- Acres of nature and a lake nearby to walk or jog around.
- Nearby restaurants for a family dinner night or an adult night out.
- Great golfing in the area. Like Celebration or Buena Vista Golf Clubs to name a few.
Apart from that, here are some of our local restaurant recommendations:
- Bahama Breeze
- Sakura Asian Fusion
- Disney Springs (with a variety of dining options all in one place!)
Getting Around:
Just 30 minutes from Orlando Airport, you're perfectly positioned for all the fun! Disney World is only 8 miles away, Universal Studios is 20 miles, and SeaWorld is 15 miles. Shopping outlets and grocery stores are close by too, so you'll have everything you need within easy reach.
Other Things to Note:
Pool & BBQ
- Pool heating is available (Winter only) for $50/day and must cover your full length of stay — just request it at least 7 days before check-in. A BBQ grill is also available for an additional fee; please request it at least 48 hours before arrival. It takes at least 24 hours for the water to reach a comfortable temperature, and the weather conditions might affect the maximum temperature.
What You'll Find When You Arrive
- Paper towels, dish sponge, dish detergent, dishwasher pods, one trash bag in each trash can, and one roll of toilet paper per toilet. Hand soap, shampoo, and conditioner in each full bathroom. Please note these are not replenished during your stay — when you run out, you're welcome to purchase more or have them delivered.
Good to Know Before You Arrive
- Washcloths are not provided. We don't provide condiments or food items due to Florida regulations. You can order your groceries in advance or stop at Walmart or Publix on the way.
House Guidelines
- Only guests listed on the reservation are permitted on the property.
- No smoking of any kind inside the home, and no drug use or illegal activity on the premises — a $400 fine applies.
- Please keep noise levels respectful after 10 PM for the sake of neighboring families.
- No parties or events, and no tents or external structures on the property grounds.
- This is a two-story home, so please keep in mind there are stairs to reach the upper level.
- We kindly ask that you avoid moving furniture.
Pets
- This is a pet-friendly home. Pets are welcome with prior approval and a fee of $290 per pet, with a maximum of 2 pets ($580 total). Dogs must be kept on a leash within community grounds.
Booking Requirements
- Lead guest must be 21 or older.
- A quick rental agreement is required upon booking confirmation
- Valid government-issued ID may be requested at check-in or during your stay.
- Depending on the booking platform, a temporary authorization hold as a security deposit may also apply — this is automatically released after checkout provided no damages occur. (Not applicable for Abb bookings.)
Safety & Damages
- Outdoor security cameras are in place on the property for safety purposes only.
- Guests are responsible for any damages or additional cleaning costs resulting from their stay.
Interaction with Guests:
You can check yourself in using the keypad. You’ll have complete privacy during your stay, but we’re available 7 days a week. Should you need anything, just send us a message.
Añade las fechas para ver los precios
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Se admiten mascotas: perros de menos de 10 kg cada uno (2 mascotas máximo)
Charge may apply
default
Fumadores
No se permite fumar
Información importante
Tasas
Los siguientes cargos se pagan en el alojamiento (es posible que las tasas incluyan los impuestos aplicables):
Se cobrará un depósito por daños de 300 USD antes de la entrada.
Hemos incluido todos los cargos que nos ha proporcionado el alojamiento.
Otros detalles
Número de alojamiento: 9508055
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta efectivo.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Información sobre la zona
Kissimmee
Este piso se encuentra en Kissimmee, cerca de parques temáticos y cerca de un parque acuático. Club de golf Mystic Dunes y Club de golf ChampionsGate son excelentes opciones para los que buscan unas vacaciones activas, pero si lo tuyo son las compras, no te pierdas Flamingo Crossings Town Center y Centro comercial Disney Springs™. Walt Disney World® Resort y Parque temático Disney's Animal Kingdom® también son opciones muy interesantes. Reserva algo de tiempo para explorar la naturaleza realizando actividades como el ciclismo.
Kissimmee, FL
Qué hay en los alrededores
Lago Davenport - A 2 min en coche - 1.4 km
Walt Disney World® Resort - A 8 min en coche - 8.4 km
Parque temático Disney's Animal Kingdom® - A 12 min en coche - 11.4 km
Centro comercial Disney Springs™ - A 18 min en coche - 23.6 km
Parque temático Magic Kingdom® - A 18 min en coche - 21.8 km
Cómo moverse por la zona
Estación de tren Kissimmee: 27 min en coche
Kissimmee, FL (ISM-Kissimmee Gateway): a 28 min en coche
Restaurantes
Wawa - A 3 min en coche
7-Eleven - A 3 min en coche
Circle K - A 6 min en coche
McDonald's - A 4 min en coche
Culver's - A 3 min en coche
Preguntas frecuentes
¿En Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney hay piscina?
Sí, este alojamiento cuenta con una piscina al aire libre. Encontrarás piscinas climatizadas o de otros tipos.
¿Cuánto cuesta alojarse en Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney?
A fecha de 28 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney el 23 de ago de 2026 son de al menos 133 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney se aceptan mascotas?
Sí, los perros pueden quedarse en este alojamiento, con un máximo de 2 en total, siempre y cuando no pesen más de 10 kg.
¿Cuál es el precio del aparcamiento en Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney?
La salida se realiza a las 10:00.
¿Dónde se encuentra Paradise Palms Retreat - Family Friendly, Private Pool, Sports & 8 Mi to Disney?
Este edificio de condominios de Kissimmee se encuentra a 1,3 km de Lago Davenport y a 4 km de Parque acuático Surfari. Club de golf Orange Lake y Island H2O Live! también están a menos de 10 kilómetros.
Comentarios
8,8
Excelente
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
16 comentarios de un total de 24 con una puntuación de 10 - Excelente
10 - Excelente
16
2 comentarios de un total de 24 con una puntuación de 8 - Bueno
8 - Bueno
2
4 comentarios de un total de 24 con una puntuación de 6 - Normal
6 - Normal
4
2 comentarios de un total de 24 con una puntuación de 4 - Mediocre
4 - Mediocre
2
0 comentarios de un total de 24 con una puntuación de 2 - Horrible
2 - Horrible
0
8,6/10
Limpieza
8,8/10
Llegada
9,2/10
Comunicación
9,8/10
Ubicación
9,2/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Todd M.
3 de may de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
House was clean with alot of space. pool was great . Host was great to deal with going to rent it again
Todd M.
Se alojó 13 noches en abril de 2026
Verificado
10/10 Excelente
Allison S.
22 de abr de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The host was phenomenal! Easy to communicate with and was very prompt with responses. The condo was very clean and decorated very nicely. Everything was perfect and just what we expected. We will def be booking this condo next year.
Allison S.
Se alojó 6 noches en abril de 2026
Verificado
8/10 Bueno
John E.
22 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We stayed for 5 weeks with each week being with our 5 different children and grandkids.We all enjoyed our stay. Few minor hiccups but the host responded quickly to resolve. One thing I would recommend is you are staying in Jan/Feb, have the pool heated as some of the days it was cold, but yet we were in the pool everyday, it was worth the extra . I would recommend this place to family and friends.
John E.
Se alojó 36 noches en febrero de 2026
Verificado
10/10 Excelente
Martin S.
4 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The best vacation spots
We had the best vacation ever
Martin S.
Se alojó 3 noches en junio de 2023
Respuesta de VrboOwner el 20 de jun de 2023
We are thrilled to hear that the overall experience was greatly enjoyed. Thank you for choosing to stay with us and for your kind review. It was a pleasure hosting you. Till next time!
Verificado
10/10 Excelente
Clayton P.
31 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great community
Enjoyed our stay!
Clayton P.
Se alojó 5 noches en marzo de 2023
Respuesta de VrboOwner el 19 de abr de 2023
Thank you, Clayton. We are thrilled to hear that you enjoyed your time at the property. You are always welcome back!
Verificado
10/10 Excelente
Jeff B.
30 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
It was great for our family.
We had a great time and would return to this location.
Jeff B.
Se alojó 12 noches en julio de 2022
Respuesta de VrboOwner el 8 de oct de 2022
Dear Jeff,
We are thrilled to hear that everything was sufficient to ensure a great experience for you and your group.
Thank you for choosing to stay with us. Until next time!
Best wishes.
Verificado
10/10 Excelente
Michael C.
26 de nov de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent adventure
Four bedrooms allowed the whole family to stay in one location. The resort was located just a couple miles from Epcot and a few more miles to Universal Studios.
Michael C.
Se alojó 7 noches en noviembre de 2023
Respuesta de VrboOwner el 15 de dic de 2023
Hello Michael! We want to express our gratitude for taking the time to review your stay your stay with us. Your feedback is highly valued, and we are thrilled to learn that you had a great experience during your time with us. Knowing that we met your expectations brings great motivation to our team. Your positive review serves as an encouragement to us.
Verificado
8/10 Bueno
Aaron H.
21 de ago de 2022
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Our stay was good great location
Renting was really easy and simple customer service reps responded in a timely manner. Only thing was the wifi went out the last night of our stay and never came back on.
Aaron H.
Se alojó 4 noches en agosto de 2022
Respuesta de VrboOwner el 3 de sept de 2022
Dear Aaron,
Thank you for your review. We are happy to hear that you enjoyed the property and its location.
We apologize for the WiFi issue encountered. As discussed, there was an outage due to the rain. The internet company was contacted and was working to get the service back up promptly for you. Unfortunately, this was out of our control.
We hope this did not suppose a great inconvenience.
It was a pleasure hosting you!
Best wishes.
Verificado
10/10 Excelente
frank y.
27 de oct de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
2022 Orlando vacation
It was great
frank y.
Se alojó 3 noches en octubre de 2022
Respuesta de VrboOwner el 7 de nov de 2022
Dear Frank,
Thank you for choosing to stay with us and for your review.
It was a pleasure hosting you!
Best wishes.
Verificado
10/10 Excelente
antonio h.
21 de nov de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The house was clean and tidy
Safe clean environment. Perfectly suited for family
antonio h.
Se alojó 7 noches en noviembre de 2022
Respuesta de VrboOwner el 7 de dic de 2022
Dear Antonio,
It is great to hear that our property was able to meet all your needs and expectations as a family. You are always welcome back!
Best wishes.
Verificado
10/10 Excelente
Darrell L.
13 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice house great location
Everyone was nice . A few things needs to be done. Overall had a good time.
Darrell L.
Se alojó 4 noches en abril de 2023
Respuesta de VrboOwner el 9 de may de 2023
Thank you for your review, Darrell. We will take your feedback onboard as we work to improve our units. It has been a pleasure hosting you!
Verificado
10/10 Excelente
Sherri S.
3 de ene de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family vacation
Property was amazing, the manager was easy to get in touch with for my issue. The resort staff were a little on the grumpy side but we only had 2 interactions with the staff. We would stay here again.
Sherri S.
Se alojó 7 noches en diciembre de 2022
Respuesta de VrboOwner el 18 de ene de 2023
Thank you for choosing our property and for the feedback on your stay, Sherri. We are glad you had a pleasant experience overall, and apologize for any issues with our staff. We would be more than happy to host you again in the future!
Best wishes.
Verificado
6/10 Normal
Lisa F.
30 de jul de 2023
Aspectos positivos: Comunicación, ubicación y precisión del anuncio
Aspectos negativos: Llegada
Gate staff rude and unprofessional at check in.
House was nice, plenty of room for 10 of us. Kids loved pool at residence.
Lisa F.
Se alojó 7 noches en julio de 2023
Respuesta de VrboOwner el 6 de nov de 2023
Thank you for taking the time to provide feedback about your recent stay at our property. We're disappointed to hear about your experience, and we apologize for any inconvenience you may have faced during your stay.
Hope to host you again soon
Verificado
10/10 Excelente
Kenneth S.
21 de abr de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family Disney trip.
This rental was very accommodating for our needs. It was very convenient access to Disney along with any shopping that was needed while being just far enough away from the main stream for peace. The community had great amenities with the pool with tiki bar/food and walking trails. The condo was very adequate for our families needs and very well stock for the kitchen.
Kenneth S.
Se alojó 5 noches en abril de 2022
Respuesta de VrboOwner el 8 de oct de 2022
Dear Kenneth,
We are thrilled to hear that the property was able to meet all your needs and expectations.
It was a pleasure hosting you and your family!
Best wishes.
Verificado
10/10 Excelente
Sharon B.
21 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Florida stay
This is a nice place. Furniture and beds were comfortable. Plenty of counter space in kitchen and appliances were up to date. Refrigerator had ice and water in the door with plenty of space for food. Plenty of restaurants nearby as well as an Aldi and Walmart. We would stay here again. Host was very nice and responded to any inquires quickly.
Sharon B.
Se alojó 56 noches en enero de 2023
Respuesta de VrboOwner el 5 de abr de 2023
Thank you for taking the time to write a review about your recent stay at our property, Sharon. We are delighted to hear that you found our place nice and comfortable, with plenty of counter space in the kitchen and up-to-date appliances. We appreciate your kind words about the promptness of our responses to your inquiries. It was our pleasure to have you as our guests, and we are thrilled to hear that you would stay with us again!
Verificado
6/10 Normal
Tanya D.
14 de may de 2023
Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Great location
The location was great and the house was clean. Unfortunately the pool at the house was dirty and we were not able to use it during our 9 day stay (very disappointing with 4 teens). They did not have us registered when we got there and it took a long time to fix the problem. They did not give us the bbq code to unlock it and that was a process as well. Would defiantly stay in the community again but probably a different house.
Tanya D.
Se alojó 9 noches en abril de 2023
Respuesta de VrboOwner el 22 de jun de 2023
Thank you for choosing our house and taking the time to share your feedback, Tanya. We appreciate your positive comments about the location and the cleanliness of the house. However, we deeply apologize for the disappointment and inconvenience you experienced with the pool, registration process, and the BBQ code. We understand how frustrating it must have been, especially considering the impact on your teenagers' enjoyment.
We apologize for the pool being dirty upon arrival. We understand this should not have been the case in the first place. However, we must say that you made us aware of the issue on your 4th day, and our maintenance team addressed it shortly after. Maintaining a clean and well-functioning pool is a priority for us.
We sincerely apologize for the registration issue upon your arrival. It is important for us to ensure a smooth and hassle-free check-in process for our guests, and we regret any inconvenience caused. We will review our procedures with the building administration and security department and take steps to prevent similar issues in the future.
We apologize for the delay in providing you with the BBQ code. It is our aim to provide our guests with all the necessary information and access codes in a timely manner. We regret any inconvenience caused and will improve our communication and coordination to ensure a more seamless experience for our guests.
While we understand your decision to stay in a different house next time, we appreciate your willingness to consider staying in the community again. We value your feedback, and it will help us improve our services and address areas that require attention.
Once again, we apologize for the issues you encountered during your stay. If you have any further concerns or if there is anything we can do to make it right, please do not hesitate to reach out to us directly.
Verificado
6/10 Normal
Brad K.
4 de ene de 2021
Aspectos positivos: Llegada, comunicación y ubicación
Cleanliness
The carpet upstairs and on the stairs was dirty. It needs to be shampooed( I would suggest wood laminate flooring). There were roaches in the master bathroom. Not enough towels. The towels in the master were dirty. The dryer didn’t dry properly. The master bathroom sink to the left is clogged. The water heater ran out of warm water fast( after 2 showers we had to take cold showers). The trash can in the kitchen is too small. The sheets in the master bedroom were dirty.
Brad K.
Se alojó 8 noches en diciembre de 2020
Respuesta de VrboOwner el 4 de ene de 2021
Thank you for your valuable feedback.
Verificado
4/10 Mediocre
Denise L.
30 de abr de 2023
Aspectos positivos: Limpieza, comunicación y ubicación
Aspectos negativos: Llegada
You may or may not get what you pay for
Checkin was a 3 hour ordeal, causing really bad feelings about our choice. The gate house stated we weren’t on the ‘list’ and the host didn’t understand why we couldn’t get in.
Once we did, the resort is nicely maintained and you can park fairly close to your door.
The Condo itself was spacious for our family of 11, unfortunately the main living area had only one couch so it wasn’t enjoyable to hang out together unless you are standing in the huge kitchen. The beds were not high quality or comfort. Bath towels were Saran wrapped, one per person, clean but minimal.
I paid to heat the pool but found it close to hot tub temps on arrival, the host replied it was not possible to turn it down. The next day it was cooler, but that’s because the filter had stopped working. I had to call a pool service. No refund was offered.
The gas grill couldn’t be used, it had a lock on it, bc I didn’t ask ahead of time.
The new pool deck chairs were nice but they also had a broken one.
The main pool area was ok but it was having electrical pump problems in the children’s area so we didn’t stay.
There was a pet fee that I was charged when I made them aware I’d be having a pet sitter stop in daily. On a weird side note, the trash collector would not take the individual bagged dog poop.
A baby gate for the stairs and some rugs for the tile floors when coming in wet from the pool would have been appreciated.
Overall we enjoyed our stay but felt the quality could be improved.
Denise L.
Se alojó 9 noches en marzo de 2023
Respuesta de VrboOwner el 9 de may de 2023
We apologize for the inconvenience and negative experiences you encountered during your stay, Denise. It is disheartening to hear that your check-in process was prolonged and caused frustration. We understand that this initial impression can greatly impact your overall perception of your stay.
We appreciate your feedback regarding the amenities and features of the condo. Your comments about the limited seating in the main living area, the quality of the beds, and the towel provision have been duly noted. We will review these aspects to ensure that they meet the standards expected by our guests.
Regarding the pool temperature, we apologize for the inconvenience caused. We will address this issue with the building administration to ensure that proper temperature control is available in the future. We understand that the inability to use the gas grill and the broken pool deck chair were additional disappointments, and we will take steps to rectify these issues.
We apologize for any miscommunication regarding the pet fee and the disposal of dog waste. We will review our policies and procedures to ensure that they are clear and consistent for future guests.
Thank you for bringing these matters to our attention. We truly value your feedback as it helps us improve our services and enhance the overall guest experience. We hope that you will consider staying with us again in the future, allowing us the opportunity to provide you with a more enjoyable and hassle-free stay. Please reach out to our customer service team if there is anything else we can do to address your concerns.
Verificado
6/10 Normal
June C.
21 de jul de 2023
Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Llegada y comunicación
Could have been better
I wish some of these issues were addressed in emails.Arrived after a long day of travel. Was told come back next day for permanent pass as machine was broken. DAY 1: Next day had to stand in long line at entrance booth to get a pass. No big deal though. After long day we wanted to swim in pool. We were told we needed wristbands and could not go in as my name was the only person listed. I had given the names of everyone in my party to owner several times before and there were six of us. Was told we had to speak to someone next day. Not cool. DAY 2: Spend the day in Orlando, come back and try to talk to someone about gaining entrance into community pool. Went to 5 different people including front gate and nobody could tell me how to get my party listed. Very frustrating. We had a tiny pool in back of unit. Would have liked to go in that but full of bugs and skimmer was broken, did not look too clean either. DAY 3: Hit repeat except this time someone finally tells us that I need to contact the owner of the unit to get our names on their system. So nobody could tell us that earlier?!? Of course it’s night time so I contact owner and Vrbo and no response. Owner did message back the next day to take care of it but 4 days without being able to use the amenity we came for!! Other issues:
Very tiny little bugs in bathrooms and kitchen got into our food
Limited and I mean limited supplies - No cleaning supplies, 1 roll toilet paper per bathroom, 1 paper towel roll. Cheap! Had to buy
June C.
Se alojó 9 noches en junio de 2023
Respuesta de VrboOwner el 5 de nov de 2023
Thank you for sharing your feedback about your recent stay at our property. We understand that you encountered some inconveniences during your visit, and we appreciate your insights.
Regarding the registration of the names, we asked for them a few days prior to check in date and were only provided once you were there, so we could only do so much but to ask the community to register you asap, due to it being high season, it took them a while and we apologize for that.
Your feedback is instrumental in helping us enhance the guest experience, and we will take your comments into consideration for future guests. We hope you had an overall enjoyable stay and that you'll consider staying with us again in the future.
Verificado
10/10 Excelente
Israel A.
21 de mar de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
👌
👌👏
Israel A.
Se alojó 3 noches en marzo de 2022
Respuesta de VrboOwner el 8 de oct de 2022
It was a pleasure hosting you, Israel!
Verificado
4/10 Mediocre
Christine P.
9 de ene de 2022
Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza
Place needs cleaned and updated furniture
When we arrived the place had obviously not been cleaned properly. Floors were nasty. Mattresses had been flipped with pillow top on the bottom so you were sleeping on the uncomfortable side. They had flipped them to hide the stains. Granddaughter cut foot walking to bathroom on a staple from the carpet, no molding type to cover them. Bugs under carpet. Main floor shower head didn’t work properly which leads me to believe they weren’t cleaned before we arrived or it should have been fixed. Dining chairs sunk when sat on Cuz they were wore out. Pictures very deceiving, no room between beds to barely move. Glad we found a place to stay but for the price it was nasty. Took pictures, wish I could include them, if you saw, you wouldn’t stay here until it is professionally and thoroughly cleaned.
Christine P.
Se alojó 7 noches en diciembre de 2021
Respuesta de VrboOwner el 12 de ene de 2022
Dear Christine,
Thank you for taking the time in reviewing your stay. Upon arrival, you reported the shower wasn't working which we fixed promptly for you. However, none of the other issues you now mention were reported. We would have been more than happy in addressing these for you too. We take cleanliness, very seriously and apologize if we didn't deliver to your needs. Although, we hope your experience would have been better, this is feedback we will take onboard and learn from.
Best wishes.
Verificado
10/10 Excelente
Kayundrae J.
17 de jun de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Stay
Managers were quick responders house was cozy & made us feel at home everything was great would stay each time I visit Fl if I could.
Kayundrae J.
Respuesta de VrboOwner el 19 de jun de 2021
Thank you for staying with us and for your kind words!
Verificado
10/10 Excelente
Pamela A.
29 de mar de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect spot
This place was great. One thing I didn’t like was the 3%,taken from my deposit.
Pamela A.
Se alojó 2 noches en marzo de 2021
Respuesta de VrboOwner el 29 de mar de 2021
Thank you so much for staying with us!
Verificado
10/10 Excelente
Rachel H.
8 de feb de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great amenities and space
We stayed for 9 nights with 8 people and were very comfortable. The kitchen was huge and very well stocked with utensils and gadgets. Plenty of bed space for our group. The townhouse decor was relaxing and we did not have to worry about breaking things with kids in the house. The club house and pool were great, try the sweet potato fries at the grill! We used the tennis courts and hot tubs- and the walkway thru the wetlands was beautiful. We brought a dog and there was adequate areas to walk her. Check in was a breeze and communication was easy and issues (one broken toilet handle) was taken care of immediately.
Recommendations: in the pictures there was bar stools- upon arrival there were none- only the seats around the table (8) and 2 of those fell apart on the last day. I was assured they would be fixed (probably just needed the screws tightened)
Beds- several of the double bed frames would lean precariously away from the wall while occupied- especially if the occupants were heavier.
Pet fee- was an additional $290. This seems high for industry standard (usually 50-150)
Pool heating- we declined this extra for the cost as the pool at the club house was heated.
All in all - it was a great stay.
Rachel H.
Se alojó 9 noches en enero de 2021
Respuesta de VrboOwner el 8 de feb de 2021
Thank you so much for your kind words! We hope to host you again :)
Acerca de su propietario/a
Propietario/a: Angel Host & Tropical Villas
Hi, we are Angel Host and Tropical Villas, our goal is to make sure you have a wonderful experience, from the moment of your first inquiry to the moment you check-out with a big smile and amazing memories. If you have any questions please don't hesitate to drop us a line. We are open day and night so we will get back to you as soon as possible! By the way, we also speak French and Spanish!
Por qué escogió este alojamiento
If having your own private pool, a fully-equipped kitchen for home-cooked meals, and resort-style amenities at your fingertips sounds perfect, then look no further! This place is for you!
Qué hace que este alojamiento sea especial
Your own private, enclosed, heatable pool on the property! A large walk-in pool at the clubhouse with poolside dining and a tiki bar. Incredible resort-style amenities like a community pool with a waterslide, basketball and tennis courts, arcade, and fitness center. Superb and convenient location near restaurants, shopping, golf, Disney, and other popular Orlando attractions. 24-hour guarded community.
Idiomas:
Inglés, Español
Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.