Summary:
IMPORTANT: PLEASE MAKE SURE TO READ THE FULL DESCRIPTION BELOW AND REVIEW ALL PHOTOS BEFORE BOOKING.
Sometimes VRBO, Expedia, and other partner websites incorrectly display amenities or other information, which can cause confusion.
If you have any questions or are unsure about something, the listing description is your best reference, but you’re also welcome to contact us directly for clarification.
Other Things to Note:
RENTAL AGREEMENT
All bookings require a signed Short-Term Rental Agreement, which will be sent upon confirmation of your reservation. Guests must upload a valid photo ID (no selfies) that matches the name on the credit card used for the booking. The agreement must be signed within 48 hours of booking or prior to entering the property, whichever comes first. Check-in instructions will not be provided until the agreement is completed.
CHECK-IN / CHECK-OUT TIMES
Check-in begins at 4:00 PM, and since this is a self-check-in unit, you can arrive anytime after that.
If you’d like to check in earlier, please contact us the day before your arrival, and we’ll confirm availability. When possible, early check-in typically starts around 11:00 AM. Please note that early check-in is subject to availability and depends on our cleaning schedule.
If you need a guaranteed early check-in, you will need to book from the night prior to ensure the property is ready upon your arrival.
Check-out time is at 11:00 AM. For late check-out requests, please reach out the day before your departure, and we’ll be happy to check availability for you.
TRAVEL INSURANCE / HURRICANE SEASON
We strongly recommend that all guests purchase travel insurance, not only during the peak months of Hurricane Season (July to October) but also throughout the year to cover unexpected events such as travel delays, pandemics, or other unforeseen issues.
Travel insurance is inexpensive and can reimburse travelers for most expenses associated with canceling travel outside of the cancellation window; however, coverage will depend on the policy purchased. Make sure to review and understand the options before purchase.
DISCLAIMER: We are not associated with any travel insurance companies.
INTERACTION WITH GUESTS
We want your stay at West Indies Vacation Rental to be smooth and enjoyable. You can message us anytime after booking with questions. Starting 5 days before arrival, your designated Property Manager will also be available to answer any additional questions you may have prior to arrival. You’ll get all the essential property information 48 hours before arrival, as well as the Property Manager’s direct contact, so you’ll have support when you need it - before, during, and after your stay.