Comentario verificado
6/10 Normal
Vinita B.
13 de feb de 2023
Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza
The pictures look great, the location is ideal but.....
I really hate to write a review like this but this property really needs a refresh. The location is great, and it's a nice space. But as soon as I walked in, I noticed things were off. There was a cigarette burn in the fabric on one of the dining chairs. Then I walked to the couch.... it was disgusting. Stains of all kinds everywhere. And there weren't enough extra sheets to cover it. I had to call the concierge immediately to bring sheets b/c you couldn't sit on it otherwise. There were no hand towels, one wash cloth and 6 bath towels total for 4 of us. No kitchen towels of any kind. And I think 5 beach towels? For 9 DAYS. And no laundry on site. Yes, they came to clean once and replaced towels and sheets at that time. But it's a little gross to use the same beach towel for multiple days. The bath towels I guess were clean but had stains on them. The faucets and other fixtures were old and didn't work great. We often ran out of hot water during showers (not the unit's fault, but still frustrating). Besides the basics in the kitchen there was nothing in the way of little items like salt/pepper/etc. That would have been nice. It just felt like the unit provided the bare minimum and those items themselves really need to be refreshed. That aside, the location is really ideal and the pool was nice. I just don't know that I'd book this place again considering how dirty it felt :(
Se alojó 9 noches en febrero de 2023