8/10 Bueno
Jeremy S.
2 de ene de 2026
Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Llegada y comunicación
We’ve stayed at St Anton many times over the past 25 years, and the location truly can’t be beat — it’s the closest condo complex to Canyon Lodge and essentially right in the parking lot. In that regard, this unit delivered exactly as advertised.There were, however, several issues worth noting. I booked and paid the reservation in full the same day, yet received multiple automated payment reminders over the following week despite staff confirming I was paid in full.Upon arrival at 4:00 pm (within the stated office hours), the office was closed. Our last name was not on any of the check-in envelopes, and the electronic keypad had no instructions explaining that the “home” button must be pressed first for the keypad to activate, which caused confusion. Multiple voicemails and messages were left, but no response was received until Tuesday afternoon (3 days later), after most of our stay had passed.The master bedroom bed was extremely firm — uncomfortable enough that my wife and I slept on the couch the final two nights. The loft beds, however, were very comfortable. Additionally, the master shower consistently filled with water before draining about 3 minutes into each shower.Aside from these issues, the unit was clean, functional, and accurately represented in the listing. The layout worked well, and the convenience to Canyon Lodge remains unmatched.
Jeremy S.
Se alojó 3 noches en diciembre de 2025
