We have stayed in other units within this complex, and unfortunately, this was by far the worst experience. This unit has potential, but it desperately needs attention to cleanliness, maintenance, and updates.Issues that need to be addressed:* Basic amenities: Provide essentials like tissues and laundry detergent, especially when guests are expected to start laundry before checkout.* Check-in: The rigid 4 p.m. check-in policy is frustrating, with no flexibility for early access.* Hot tub: STILL broken, despite other reviews claiming it was fixed. The cover also blows off in the wind and falls on guests.* Wi-Fi and TVs: Outdated, slow technology. Restricting guests to 2.4 GHz Wi-Fi when 5 GHz is available is poor hosting.* TV remote: Dead batteries.* Showerheads: Excessive, gross mineral buildup. They need thorough cleaning or replacement.* Ice machine: Does not work.* Mattress toppers: Extremely uncomfortable and constantly shift out of place throughout the night.* Windows: Very dirty and in need of a thorough cleaning.* Permit: The displayed permit expired in 2025 and needs updating.Overall, this unit needs significant attention. These are basic housekeeping and maintenance issues that should be resolved before guests arrive. Having stayed in other units in this complex, we know the experience can be much better. With proper cleaning, maintenance, and updates, this unit could be great, but in its current condition, it falls well short of expectations.