The Oasis Chalet - Walk to Lake & Village, Fireplace, Barbecue

Hello R.B., Thank you for your time and feedback. We're glad you enjoyed your stay and we hope to have you back again! Big Bear Cool Cabins

Hello William, Thank you for your time and we appreciate your feedback. We're glad to hear that you enjoyed your stay, and we look forward to welcoming you back again! Big Bear Cool Cabins

Hi, Terry! Thank you for staying with us and leaving a review. We are so happy you enjoyed the neighborhood and the cabin. We look forward to having you back! Big Bear Cool Cabins

Hi, Meredith! Thank you for sharing your wonderful experience! We're thrilled to hear that you and your children had a perfect stay at our rental property and that you found it to be conveniently located for your mountain getaway. Providing a memorable and enjoyable experience for our guests is our top priority, and we're delighted that we could contribute to your family's vacation.

Hi, Danny! Thank you for your feedback! We're glad you enjoyed the property and everything met your expectations, except for the back screen door. We'll make sure to address this issue promptly. We appreciate your input and look forward to welcoming you back for another great stay.

Hi Vincent! Thank you for your thoughtful feedback! We’re glad to hear you enjoyed the great location, cleanliness, comfort, and all the fun and useful amenities like cornhole and the EV charger. We hope to welcome you back for an even better stay next time!

Hello, Thank you for your time and feedback. We're glad you enjoyed your stay and appreciated the kitchen and amenities. Good to know about the walking tips to the village. We hope to welcome you back again in the future. Big Bear Cool Cabins

Hello Liz, Thank you for your time and we appreciate your feedback. We're glad to hear that you felt at home and enjoyed the cabin. It's great to hear that you loved the peaceful neighborhood, proximity to hiking trails and picnic areas, as well as the alpine slide and village food. We're glad the back yard was perfect for your dogs and that you found the beds and bedding comfortable. We appreciate your feedback on the pillows and toaster, and we're happy that you enjoy the remodel and cleanliness of the house. We look forward to hosting you again in the future! Big Bear Cool Cabins

Hi, William! Thank you for sharing your feedback. We're sorry you were disappointed with certain aspects of your stay. We strive to be transparent about all charges and policies, including the use of cameras on the property for security purposes. These homes are privately owned and I am sure if you owned one yourself and rented it out you would also have security cameras. This is very common and not for the owner to spy on you. We hope you understand.

Hi, Amberly! Thank you for taking the time to share your experience. We're thrilled to hear that you enjoyed the wonderful cabin and its convenient location, allowing you to walk to the market, alpine coaster, and restaurants. It's great to know that you found the home clean and comfortable, and that you appreciated the cool nights. We apologize for the inconvenience caused by the payment process. We understand your concerns about making a paper copy of your credit card at check-in. Your feedback is valuable, and we will review our check-in and payment procedures to enhance security and streamline the process for our guests. Thank you again for your kind words and helpful suggestions. We look forward to welcoming you back for another enjoyable stay.

Hi Angelica, Thank you for your time and feedback. We’re glad to hear you had a good stay overall. We appreciate you bringing the lighting issue and oven smell to our attention, and we’ll make sure to address them. We hope to improve your experience for your next visit! Big Bear Cool Cabins

Hi Yasser! Thank you for staying with us. We hope you enjoyed your stay with us!