Place, Parque de aventuras Adventure Park at Five Oaks
A 4 min en coche
SkyLand Ranch
Place, SkyLand Ranch
A 4 min en coche
Centro comercial Tanger Outlets
Place, Centro comercial Tanger Outlets
A 5 min en coche
Knoxville, TN (TYS-McGhee Tyson)
Airport, Knoxville, TN (TYS-McGhee Tyson)
A 50 min en coche
Habitaciones y camas
2 habitaciones (capacidad para 6 personas)
Habitación 1
1 cama de matrimonio
Habitación 2
1 sofá cama doble
Habitación 3
1 cama de matrimonio grande
2 baños
Baño 1
Baño 2
Otros espacios
Porche o patio
Cocina
Acerca de este alojamiento
2 Mi to Parkway! Pet-Friendly Cabin w/ Hot Tub
Screened Porch | Furnished Patio | Gas Fireplace | 7 Mi to Dollywood
Tucked into a private wooded setting just 2 miles from the Pigeon Forge Parkway, this pet-friendly Sevierville vacation rental brings the forest inside through soaring vaulted ceilings and large picture windows. Unwind outdoors, fire up the gas grill, and soak in the private hot tub beneath a canopy of trees. Dollywood, Ripley's Aquarium of the Smokies, and GSMNP are all within easy reach — your Smokies hideaway awaits!
-- THE PROPERTY --
Sevierville County Business License #0949636
SLEEPING ARRANGEMENTS - Bedroom 1: 1 king bed - Bedroom 2 (Loft): 1 queen bed - Living Room: 1 queen sleeper sofa
CABIN LIVING - 3 Smart TVs - Gas fireplace - Dining table - Ceiling fans, cozy cabin decor
OUTDOOR AMENITIES - Furnished screened porch - Deck w/ private hot tub - Furnished patio w/ gas grill - Peaceful wooded setting
KITCHEN - All major appliances, including dishwasher - Dishware/flatware, cooking basics - Drip coffee maker
GENERAL - Free WiFi - Linens & towels, washer/dryer - Complimentary toiletries - Central heating & air conditioning - Hair dryer, hangers, trash bags & paper towels
FAQ - Pet fee (paid pre-trip) - 1 Ring doorbell camera (facing front entry & driveway)
ACCESSIBILITY - 2-story cabin, stairs required
PARKING - Driveway (2 vehicles)
-- THE LOCATION --
- Private & peaceful wooded setting - Close to hiking trails & attractions - 4 miles to Downtown Sevierville - 5 miles to Downtown Pigeon Forge - 12 miles to Great Smoky Mountains National Park - 30 miles to McGhee Tyson Airport
-- REST EASY WITH US --
Evolve makes it easy to find and book properties you'll never want to leave. You can relax knowing that our properties will always be ready for you and that we'll answer the phone 24/7. Even better, if anything is off about your stay, we'll make it right. You can count on our homes and our people to make you feel welcome — because we know what vacation means to you.
-- POLICIES --
- No smoking - Pet friendly with a $60 fee (+ fees & taxes, 2 dogs max). The pet fee must be paid prior to your arrival - No events, parties, or large gatherings - Additional fees and taxes may apply - Photo ID may be required upon check-in
ADDITIONAL INFORMATION - This 2-story cabin requires stairs to access - Your safety matters. This property features a Ring doorbell device with an exterior security camera facing the front outdoor entry and a portion of the driveway. The camera does not look into any interior spaces. The camera actively records video when motion is detected by the device (including devices linked to the camera such as the alarm system’s motion detector) or when the video doorbell button is pressed
Añade las fechas para ver los precios
Alojamientos similares
Hillbilly Hideout; Charming 2-bedroom cabin in lovely Sevierville with Hot tub
Sevierville
Hillbilly Hideout; Charming 2-bedroom cabin in lovely Sevierville with Hot tub
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y botiquín de primeros auxilios.
Información sobre la zona
Sevierville
Esta cabaña se encuentra en Sevierville. Hatfield and McCoy Dinner Show (restaurante y espectáculo) y Museo del Titanic son lugares fundamentales para los aficionados a la cultura; y para unas vacaciones más activas, puedes acercarte a Parque acuático Wilderness at the Smokies y Ober Mountain. Parque acuático Dollywood's Splash Country y Dollywood también son opciones muy interesantes.
Parque de aventuras Adventure Park at Five Oaks - A 4 min en coche - 4.4 km
SkyLand Ranch - A 4 min en coche - 4.4 km
Centro comercial Tanger Outlets - A 5 min en coche - 5.1 km
Hatfield and McCoy Dinner Show (restaurante y espectáculo) - A 5 min en coche - 6.4 km
Museo del Titanic - A 6 min en coche - 6.8 km
Cómo moverse por la zona
Alcoa - Aeropuerto de Knoxville (TYS): a 48 min en coche
Restaurantes
Chick-fil-A - A 7 min en coche
Sunliner Diner - A 9 min en coche
Applewood Farmhouse Restaurant - A 6 min en coche
Five Oaks Farm Kitchen - A 7 min en coche
Steak 'n Shake - A 7 min en coche
Preguntas frecuentes
¿En 2 Mi to Parkway! Pet-Friendly Cabin w/ Hot Tub se aceptan mascotas?
Sí, las mascotas pueden hospedarse en este alojamiento.
¿Cuánto cuesta alojarse en 2 Mi to Parkway! Pet-Friendly Cabin w/ Hot Tub?
A fecha de 17 de oct de 2026, los precios encontrados para una estancia de una noche y dos adultos en 2 Mi to Parkway! Pet-Friendly Cabin w/ Hot Tub el 26 de oct de 2026 son de al menos 539 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en 2 Mi to Parkway! Pet-Friendly Cabin w/ Hot Tub?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en 2 Mi to Parkway! Pet-Friendly Cabin w/ Hot Tub?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en 2 Mi to Parkway! Pet-Friendly Cabin w/ Hot Tub?
La salida se realiza a las 10:00.
¿Dónde se encuentra 2 Mi to Parkway! Pet-Friendly Cabin w/ Hot Tub?
Esta cabaña de Sevierville se encuentra a 3 km de The Apple Barn & Cider Mill y a 4,5 km de Museo del Titanic. SkyLand Ranch y Parque de aventuras Adventure Park at Five Oaks también están a menos de 5 kilómetros.
Comentarios
8,2
Muy bueno
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
20 comentarios de un total de 37 con una puntuación de 10 - Excelente
10 - Excelente
20
7 comentarios de un total de 37 con una puntuación de 8 - Bueno
8 - Bueno
7
4 comentarios de un total de 37 con una puntuación de 6 - Normal
6 - Normal
4
4 comentarios de un total de 37 con una puntuación de 4 - Mediocre
4 - Mediocre
4
2 comentarios de un total de 37 con una puntuación de 2 - Horrible
2 - Horrible
2
8,0/10
Limpieza
9,6/10
Llegada
9,0/10
Comunicación
8,4/10
Ubicación
8,2/10
Precisión del anuncio
Comentarios
Comentario verificado
6/10 Normal
Shannon R.
6 de jun de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Over all decent property. Nice location.
Se alojó 5 noches en junio de 2026
Respuesta de VrboOwner el 23 de sept de 2026
We’re glad you enjoyed the location and found the property to be a pleasant overall stay. The cabin is cleaned and prepared after each departure, with photos taken to document its condition for incoming guests. Our local management team is also available to assist guests throughout their stay. We appreciate you sharing your experience and hope future travelers enjoy the cabin and its surroundings.
Comentario verificado
8/10 Bueno
Lindsey R.
21 de jun de 2026
Aspectos positivos: Llegada y comunicación
Aspectos negativos: Limpieza y ubicación
Kinda dirty, didn’t realize the upstairs bedroom would not have privacy. It was peaceful and worked for what we needed
Se alojó 4 noches en junio de 2026
Respuesta de VrboOwner el 23 de sept de 2026
We’re glad you enjoyed the peaceful setting and that the cabin worked well for your stay. We’re sorry the cleanliness didn’t meet your expectations. The cabin is cleaned after every departure, and photos are taken afterward to document that it is prepared for incoming guests. Our local management team is also available to assist with any concerns during a stay. We appreciate your feedback regarding the upstairs bedroom privacy and will keep it in mind as we continue providing a comfortable experience for guests.
Comentario verificado
6/10 Normal
CARL W S.
7 de jul de 2026
Aspectos positivos: Llegada y comunicación
Aspectos negativos: Limpieza
A few things need addressing. The hot tub was nasty. Its water was brown. The kids wanted to play in it but it was too dirty. Shower head in upstairs shower didn’t work. There were a lot of cobwebs in the windows. Overall was ok. I wouldn’t stay there again though.
Se alojó 4 noches en julio de 2026
Respuesta de VrboOwner el 23 de sept de 2026
Thank you for sharing your feedback. We’re sorry the concerns you encountered affected your stay. The cabin is cleaned after each departure, with photos documenting its condition for incoming guests, and the hot tub is maintained and working. Our local management team is available to assist with concerns during a stay so they can be addressed as quickly as possible. We appreciate your comments regarding the hot tub, shower head, and cobwebs and will continue monitoring the home and its amenities.
Comentario verificado
10/10 Excelente
Victoria O.
26 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Host extremely communicative. House clean. Close to attractions, restaurants. Great, cozy home for a holiday week. Can’t wait to return.
Se alojó 7 noches en diciembre de 2025
De un sitio asociado
10/10 Excelente
Tom
9 de jun de 2025
Great accommodation
Well maintained
De un sitio asociado
10/10 Excelente
Mikayla
14 de abr de 2025
Spring break perfection
We loved our stay! Thank you for being pet friendly, my dog loved it!
De un sitio asociado
10/10 Excelente
Billy
25 de ago de 2025
Review
It was a great cabin. We have stayed here twice now and enjoyed it both times. The host is very nice and responds very quickly with any answers you need.
Comentario verificado
10/10 Excelente
Amber P.
19 de feb de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location
Nice cabin in a great location. Small yard for pet, but space for walking. Clean, secluded cabin.
Se alojó 3 noches en febrero de 2023
De un sitio asociado
10/10 Excelente
William
6 de jul de 2023
Smokey Mountains
The cabin was beautiful, the screened in back porch was especially nice in the evenings with the cool breeze blowing. Centrally located to Pigeon Forge, Dollywood, plenty of shopping etc., would stay there again.
De un sitio asociado
10/10 Excelente
Edward
15 de nov de 2023
Outstanding accommodations
Our stay was very enjoyable. We have stayed at this cabin before. We weren’t let down. Close to all main attractions and shopping. We had a great time.
Comentario verificado
2/10 Horrible
Jannette M.
4 de may de 2026
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y precisión del anuncio
The cabin was dirty, smoke detector beeping, no closets, one hand towel, hot tub horribly dirty and green, grass 3 feet tall, shower nasty, paddle fans covered with dirt.Called the host and she said would send someone out the next day and I said the smoke detector had to be fixed that day, no way to stay there with the beeping. Went to Walmart to buy a coffee pot and someone repaired the smoke detector and blew the leaves off the hot tub cover. No one ever came to clean inside or out or to clean the hot tub, which we were looking forward to using. Needless to say, we are very disappointed in the decision to rent this cabin, so we just threw away our money for a much needed getaway.
Se alojó 5 noches en abril de 2026
Respuesta de VrboOwner el 23 de sept de 2026
Thank you for sharing your feedback. We’re sorry the concerns you encountered affected your getaway. The cabin is cleaned after each departure, with photos documenting its condition for incoming guests, and the hot tub is maintained and working. Our local management team is also available to assist during a stay, and assistance was provided with the smoke detector after it was reported. We appreciate your comments and will continue monitoring the home’s cleanliness, amenities, maintenance, and supplies for future guests.
Comentario verificado
10/10 Excelente
Daniel N.
29 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great time
Stayed really busy had to come home to rest
Se alojó 6 noches en mayo de 2023
Comentario verificado
10/10 Excelente
Viajero verificado
1 de ene de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
close to Pigeon Forge and all the activities. But still in the mountains
nice place but no extra bedding for sofa bed so we had to go purchase but overall would rent again.
Se alojó 4 noches en diciembre de 2022
De un sitio asociado
8/10 Bueno
Margaret
6 de jul de 2023
Tennessee trip 2023
The location was amazing!! And the cabin was clean, comfortable and homey. Loved the back porch, the hot tub, the kitchen, the patio. Only negative was the bed was a little too firm. I'm used to a softer mattress. However I would love to stay there again.
Comentario verificado
6/10 Normal
David N.
16 de nov de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Good stay
The road to cabin needs to be marked better. In a very sharp curve. Beds need new mattress. Living area needs more comfortable furniture. Just needs some updates. Overall the stay was good loved the wooded area.
Se alojó 5 noches en noviembre de 2024
Respuesta de VrboOwner el 25 de nov de 2024
Hi David, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:-The furniture throughout the cabin is all antique wood, which we’ve chosen for its character and charm. We visited the cabin this summer and found the mattresses to be comfortably firm, though we understand that preferences can vary.-Regarding the location, we understand that it may not be ideal for every guest, as preferences for convenience, accessibility, and surroundings can vary. We sincerely apologize if it didn’t meet your expectations, and we appreciate your understanding.We are committed to providing the best experience for every guest and maintaining high standards, as reflected in our positive past and recent reviews. We look forward to welcoming many more satisfied guests.
Comentario verificado
10/10 Excelente
margaret h.
24 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
my smokies 2023
Very nice location. Very clean. Very comfortable. Beds were a little too firm but I adjusted. Wish there was some small amount of hanging space for clothes but hall tree helped for most important things. I would happily stay there again.
Se alojó 5 noches en abril de 2023
Comentario verificado
4/10 Mediocre
Cameron D.
29 de oct de 2025
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio
When we got there the stove was broken and the oven didn’t work. Me and my family brought a whole bunch of food for cooking. Ended up not being able to cook for the week. So we wasted money on groceries and then had to rely on going out and spending more money for meals. We did call the host and they informed us that they made this aware to vrbo, but vrbo failed to relay the message to guest staying or while booking the cabin
Se alojó 5 noches en octubre de 2025
Comentario verificado
4/10 Mediocre
Harlan O.
16 de ago de 2022
Aspectos positivos: Llegada y comunicación
Aspectos negativos: Limpieza y precisión del anuncio
Wouldn't recomend
Needs many updates. Just because its pet friendly shouldn't mean below average.
Se alojó 4 noches en agosto de 2022
Respuesta de VrboOwner el 13 de sept de 2023
Harlan, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
-We're sorry to hear that you found the property to be "average." We have updated many aspects of the house, such as the patio and furniture. If there are any specific suggestions for improvement that you may have, we would be more than happy to hear them. We do our best to provide a comfortable environment for our guests but we know that positive adjustments can always be made.
Thank you for taking the time to leave your review.
De un sitio asociado
4/10 Mediocre
Danielle
8 de jul de 2023
Secluded cabin?
The property list, secluded which it is not, take 20 steps and you’re at the next cabin. They had a little tiny patch of grass for my two fur babies to go on, that was knee-high with weeds and grass when we arrived. They did have the grass cut the next morning, but it was a little tiny area And I feel that the description of the property is inaccurate. Location was great, close to shops.
Respuesta de VrboOwner el 13 de sept de 2023
Hi Danielle, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
We are glad you chose our home and we apologize for any inconvenience you experienced during your stay. The cabin is secluded and the grass area is a great size for families and to have a patio set. We use professional photographers so we can be sure that our images accurately reflect each property and guests can decide before booking if the outdoor space meets their expectations. While we want our guests to enjoy their stay here, we also need them to respect our house rules and be transparent with us bringing pets.
We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback!
Comentario verificado
2/10 Horrible
Jamie F.
14 de oct de 2025
Aspectos negativos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
When we arrived there was a sign on the oven saying “out of order.” We had purchased groceries for cooking. It was my birthday and we planned to make a cake. We tried to contact the owner but the number listed was the cleaner. She said she couldn’t do anything and the owners were aware. It was not mentioned in the listing. We finally got the owner and they said they were going to send a toaster oven but sent an air fryer. No cake for me.The cabin smelled moldy throughout. The rugs were stained with pet urine. The kitchen smelled of mildew and the bed smelled like pee. No thanks.
Se alojó 4 noches en octubre de 2025
Respuesta de VrboOwner el 31 de oct de 2025
From all of us at Evolve, we’re sorry to hear parts of your stay didn’t go as planned. The owner ordered a new oven, but delivery was delayed due to the property’s location, and it’s being installed today. While we understand your feedback, we also want to note that most guests have shared wonderful experiences at this home. We appreciate your comments as they help ensure everything remains fresh and fully functional for future guests.
De un sitio asociado
10/10 Excelente
Elizabeth
6 de jul de 2023
Felt like home
Our family of 5 (4 Adults and 1 child) stayed at this cabin from June 3rd - 8th. It was the PERFECT cabin for our family and our stay. It is a smaller-sized cabin, but we LOVED that each evening, we felt like we were coming home! My mother and I enjoyed getting up early, fixing a cup of coffee, and going out to talk on the back screened-in porch. This cabin is close to the roadway, so there is some car noise, but you can't actually see the cabin from the road thanks to a tree line. I was grateful that the driveway leading up to the cabin is not extremely steep, and it was a quick drive to everywhere we wanted to go (Dollywood, SplashCountry, Gatlinburg, and the National Park). We had a small issue with the water heater (it turned out to be a tripped breaker), and the owner and management were very attentive to the situation, which was resolved quickly! We have no complaints and truly hope to book this cabin again in the future!
Comentario verificado
8/10 Bueno
Pamela M.
23 de sept de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Scenic surroundings
There were minor issues -dealing with a 3rd party in VRBO rather than the house owners slows down response times… this was my first time booking a place where we did not deal directly with the owners. The downstairs shower didn’t drain properly so we had to stand in slippery water while showering, the hot tub water wasn’t clean, the bed was hard, house repairs next door led to the narrow exit/entry path being blocked several times … but nothing that was awful. I would still recommend staying if you’re looking for a cabin that allows your pets to come with you! The cabin was otherwise homey and even had a food dish for pet owners. The back porch was nice and the view from every window/door was pretty. Every morning I woke to sunshine and the view of the trees through the sliding glass door in the bedroom. The kitchen had everything needed and the dining room table was large and provided a nice place to sit with my laptop. The rocking chairs in the living room are nice.
Se alojó 7 noches en septiembre de 2023
Comentario verificado
4/10 Mediocre
Stevie S.
10 de ago de 2023
Aspectos positivos: Limpieza, llegada y precisión del anuncio
Aspectos negativos: Ubicación
Nightmare at Cabin 813
When we first arrived, the driveway was completely blocked by construction workers and materials from the construction of a new cabin. Not the owners fault. Then there was no TV or Wi-Fi because the construction workers had torn down the Spectrum cable going to the house! Then, a bad thunderstorm with high winds came through Monday afternoon and knocked out the power. So now on our 5th day, we have no electricity which means no water! We stay the night hoping that perhaps we will get power back on overnight. Nope, doesn’t happen. So not only are we without electricity, we also have no water! So now we have to leave and get a hotel room for the night so we can shower and go to the bathroom! No only that, but I had to sit at the Walmart Tire Center half a day and pay for a tire repair because of the nails lying in the driveway from the next door cabin construction. So we decided to cut our losses and leave a day early. Worst vacation I’ve ever had, no joke! Again, no of this was the owner’s fault but my god, it couldn’t have been much worse. It’s been suggested that I would receive a partial refund but I haven’t seen it yet!!
Se alojó 7 noches en agosto de 2023
Respuesta de VrboOwner el 26 de sept de 2023
Stevie, The owner tries their best to provide a great environment for guests, but sometimes external factors are simply out of their control. We hope ongoing construction did not take away from what the rest of the property has to offer. We shared your feedback with the owner and they would like to clarify the following:
Owner's response:
"When we found out about the wifi being out we contacted our provider immediately and the wifi was restored the next day.
- We have no control over natural disasters. When the storm hit it took out the electricity for 24 hours. We understand you moving to a hotel and we did provide you funds within a week for the inconvenience. Again, this was out of our control, and nothing we could have done to prevent it.
We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests. We will continue to strive for those 5-star experiences we know we can deliver."
De un sitio asociado
6/10 Normal
Catherine
6 de jul de 2023
Good location, responsive owners
The cabin was in a great location for our daughter's volleyball tournament. More spacious than hotels and not too much more expensive. There were a couple issues the night we arrived.
First of all the wifi password provided by Evolve was not correct. We used the contact number to call for help with this since we were relying on internet connection to get volleyball tournament info. The contact number was for the person who cleans the cabin between guests. This person had no idea how to resolve the wifi password issue so she had to contact the owners and we had to wait to hear back. In a little more than an hour, the owners contacted us via text message. We ended up having to get on the phone with the internet service provider to resolve the problem since the owner did not know the password either. Strongly recommend if you need internet access, ensure you have the correct wifi password. Access for us was very important since this is how we stayed up to date with volleyball tournament details.
The second issue we ran into was a flipped breaker in the master bedroom. It was difficult to locate the breaker to confirm this was the issue and resolve. There was no power to the bedroom outlets. The TV, lamps and chargers did not work since the outlets were not working. We again contacted the owner via text message. Owner had no idea where the breaker box was located. They did offer to contact Evolve to try to have someone come out in the next day. Eventually we were able to find it ourselves outside and reset the breaker. We let the owner know how to resolve this issue from the outside outlets in case this is a problem for guests in the future.
Only other comment is that the couch smells strongly of pet hair. We did not need to use it for sleeping and it would need a lot of cleaning before I would sleep on it.
Overall, the cabin is good for rental instead of a hotel if you want a little more space.
Respuesta de VrboOwner el 13 de sept de 2023
Hi Catherine, we want to make vacation rental easy for everyone, and we're sorry that you experienced some issues during your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
- We sincerely apologize for the inconvenience caused by the Wifi issues. Initially, we believed there were technical problems, but it turned out that Evolve had not updated the password. However, this information was readily available on the router, as with any standard router. Rest assured, we responded promptly to your concerns, and the problem was resolved within hours.
- Regarding the lack of connection in the bedroom TV., we offered to send a maintenance person in the morning since it was very late at night. However, there are TVs available in the living room and loft for your convenience.
- Regarding the smell on the couch, we have taken note of your feedback, and we have informed our cleaning services to improve their procedures. It is important to note that guests should refrain from allowing pets on the couch to avoid such issues.
We are dedicated to continuously improving our cabin to ensure a comfortable and welcoming experience for our guests, and we appreciate your feedback.
Comentario verificado
8/10 Bueno
Shineika D.
18 de mar de 2023
Aspectos positivos: Limpieza, llegada y precisión del anuncio