Chalet

Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly

Galería de fotos de Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly

Una cabaña de madera de dos pisos con un balcón en cada planta, rodeada de follaje denso.
Video realizado por la propiedad
Un salón espacioso con techo alto, vigas de madera y ventanas amplias con persianas.
Un comedor de madera con una gran mesa redonda, sillas y lámparas colgantes.
Una cocina con armarios de madera, una isla central con taburetes de bar, electrodomésticos de acero inoxidable y un salpicadero de azulejos.

Opiniones

8.2 de 10,
Muy buena

Aspectos destacados

  • Prepárate para la diversión

    Una de las pocas propiedades con mesa de billar en la propiedad.

  • Ubicación céntrica

    Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
3 habitaciones3 baños10 personas

Servicios principales

  • Balcón
  • Tina de hidromasaje en la propiedad
  • Alberca compartida
  • Sala de juegos o videojuegos
  • Asador
  • Aire acondicionado

Explora la zona

Ver en el mapa
Pigeon Forge, TN
  • Place, Pigeon Forge Community Center
    ‪3 min en auto‬
  • Place, Cena espectáculo Lumberjack Feud
    ‪4 min en auto‬
  • Place, Wear Farm City Park
    ‪4 min en auto‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min en auto‬

Dónde vas a dormir

3 habitaciones (para 10 personas)

Habitación 1

1 cama King

Habitación 2

1 cama King

Habitación 3

2 camas Queen

Habitación 4

1 sofá cama matrimonial

Habitación 5

1 sofá cama matrimonial

3 baños

Baño 1

Baño 2

Baño 3

Ambientes

Deck o patio
Con balcón
Área de comedor

Información de la propiedad

Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly

Pigeon Forge 3 Bedroom- Woodridge Chalet Rental- Unit 409 Mountain Side, is located 1.5 miles from downtown Pigeon Forge, 5 miles from Dollywood, and has everything you need to create Smoky Mountain Memories that will last a lifetime. This three-bedroom three bath cabin features a fully furnished kitchen with granite countertops and stainless-steel appliances, including a refrigerator, microwave, stove, oven and dishwasher. The main level living room comes fully equipped with a sleeper sofa, recliner, stone encased gas fireplace, and 40-inch flat screen TV. There is one bedroom on the main level that features a king size bed, 32-inch flat screen TV, and a bathroom with a tub/shower combo. The upper level features an open loft area with sitting area, bathroom with tub/shower combo, and another bedroom with a king size bed with a year-round electric fireplace and a 32-inch flat screen TV. Walking to the lower level, you walk into the play area of the cabin. There is a game room with a pool table, another bedroom with bunk beds, the third bathroom with walk in spa shower, a whirlpool tub, and a movie theater with a 60-inch flat screen TV. The downstairs is loaded with everything a vacationing family would need. This cabin also features three separate decks to hang out on. The main level wraparound deck offers a table and chairs to enjoy your morning coffee, and a gas grill for cookouts in the evening. The lower level screened in back deck has a hot tub where you can sit back and soak after a long day hiking in the mountains. The upper level balcony deck is a great place to kick back and take in the beauty of Pigeon Forge and the Smoky Mountains. This cabin has access to and is also within walking distance to the Woodridge Village seasonal outdoor swimming pool and has parking for four vehicles (No Additional Parking). Dogs welcome but must be 35 lbs or less, fees apply, and must follow Fireside Chalets Pet Policy. Non-Smoking. Sleeps 10

Agrega fechas para ver los precios

Propiedades similares

Terraza o patio
1 mile from Pigeon Forge, outdoor Fireplace Outdoor pool access-game room & More
Pigeon Forge
  • Tina de hidromasaje
  • Lavadora
  • Secadora
  • Aire acondicionado
9.4 de 10, Excepcional, (52 opiniones)
1 mile from Pigeon Forge, outdoor Fireplace Outdoor pool access-game room & More

Reglas de la propiedad

Hora de inicio del check-in: 16:00

Edad mínima para rentar: 21

Hora límite del check-out: 10:00

default

Niños

Se permiten niños: edad mínima de 0 a 17 años

default

Eventos

No se permiten eventos

default

Mascotas

Se aceptan mascotas

default

Fumar

No se permite fumar

Información importante

Información importante

No. de propiedad: 1021753vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios

Información de la zona

Pigeon Forge

este chalet se encuentra en Pigeon Forge. La belleza natural de la zona puede apreciarse en Campo de béisbol The Ripken Experience y Parque Nacional de las Grandes Montañas Humeantes, mientras que Museo del Titanic y Parque acuático Dollywood's Splash Country son algunos de los puntos de interés más populares de la zona. Dollywood y Parque temático Wilderness at the Smokies son lugares increíbles que no te puedes perder.
Ver más chalets en Pigeon ForgeSe abrirá en una nueva ventana
Sección del mapa
Pigeon Forge, TN

Qué hay cerca

  • Parque de atraciones The Island in Pigeon Forge - A 3 min en auto - 1.7 km
  • Pigeon Forge Community Center - A 3 min en auto - 1.7 km
  • Cena espectáculo Lumberjack Feud - A 4 min en auto - 2.0 km
  • Wear Farm City Park - A 4 min en auto - 2.0 km
  • Recinto para eventos LeConte Center at Pigeon Forge - A 4 min en auto - 2.7 km

Medios de transporte

  • Alcoa - Aeropuerto de Knoxville (TYS) - 56 min en auto

Restaurantes

  • ‪Margaritaville Island Hotel - ‬A 5 min en auto
  • ‪Paula Deen's Family Kitchen - ‬A 5 min en auto
  • ‪Margaritaville - ‬A 5 min en auto
  • ‪Timberwood Grill - ‬A 5 min en auto
  • ‪Pirates Voyage Dinner & Show - ‬A 5 min en auto

Preguntas frecuentes

¿Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly acepta mascotas?

Sí, se aceptan mascotas en la propiedad.

¿Cuánto cuesta el estacionamiento en Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly?

Hora de inicio de check-in: 16:00.

¿A qué hora es el check-out en Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly?

El check-out es a las 10:00.

¿Dónde se encuentra Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly?

Este chalet se encuentra en Pigeon Forge, a 5 km de Pigeon Forge Community Center, Parque de atraciones The Island in Pigeon Forge y Recinto para eventos LeConte Center at Pigeon Forge. Museo del Titanic se encuentra a 3.8 km (2.4 mi).

Opiniones

8.2

Muy bueno

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 22 de 49 opiniones
Puntuación de 8, es decir, Bueno. Basada en 16 de 49 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 6 de 49 opiniones
Puntuación de 4, es decir, Malo. Basada en 2 de 49 opiniones
Puntuación de 2, es decir, Terrible. Basada en 3 de 49 opiniones

7.8/10

Limpieza

9.4/10

Check-in

9.2/10

Comunicación

9.2/10

Ubicación

8.6/10

Veracidad del anuncio

Opiniones

Opinión verificada

8/10 Buena

Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio
Overall, would stay here again. It was very spacious, ideal for large groups of big families. The pool and hot tub was nice. I loved having the washer a dryer. They provided 1 laundry detergent, 2 dishwasher pods, dish soap, linens, toilet paper, paper towels, and 1 trash bag. For longer stays, you would need more. The only negatives were there was a large amount of dust and debris on the table in the living room beside the steps. It looked like maybe the cleaning lady had swept the upstairs and the pile was swept over the ledge landing on that table. The middle floor king matress was not great. I have degenerative disc disease and it was really hard on my back. We had some issues with the lock when we arrived (our fault. Not the property). They were very sweet and helpful on the phone. Communication was great! Office staff is wonderful.
Se hospedó 2 noches en agosto de 2026
Respuesta de VrboOwner, el 2 sep. 2026
Thank you for your review! We’re glad you enjoyed the spacious cabin, pool, hot tub, and amenities, and we especially appreciate your kind words about our office staff and communication. We appreciate your feedback regarding the areas that could have made your stay even better. We’re happy to hear you would stay with us again and look forward to welcoming you again in the future!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

RELAXING GETAWAY

NICE PLACE
Se hospedó 4 noches en agosto de 2022
Respuesta de VrboOwner, el 6 sep. 2022
Thank you for sharing your rating and we do hope to welcome you again.
Opinión verificada

10/10 Excelente

Family Vacation

We loved the house. It was perfect for our family.
Se hospedó 3 noches en marzo de 2018
Respuesta de VrboOwner, el 22 mar. 2020
Thank you for taking the time to share your experience. We appreciate you staying with us and look forward to welcoming you again in the future.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Amazing Stay

We love this property and all it had to offer. Very spacious, with all the necessities we needed. We will definitely use again.
Se hospedó 2 noches en febrero de 2021
Respuesta de VrboOwner, el 26 mar. 2021
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Love the location

I love the location was very quiet and close to everything. The only downside were the beds. Mattresses could use replacing. The beds were very uncomfortable besides that everything was wonderful!
Se hospedó 3 noches en junio de 2025
Respuesta de VrboOwner, el 18 jul. 2025
Thank you for letting us know about your stay. Your feedback is important to us and we appreciate your suggestions for the property. We are glad that you enjoyed your stay and do hope to welcome you again in the future.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great family getaway!

We had a great time in the cabin. My grandchildren especially enjoyed the downstairs movie room, which kept them occupied at night!! Would highly recommend, everything was wonderful.
Se hospedó 3 noches en agosto de 2020
Respuesta de VrboOwner, el 24 ago. 2020
We are so glad that you enjoyed the cabin with your family. We do appreciate you staying with us and look forward to welcoming you again in the future.
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Very close to the main strip but definitely secluded, giving the mountain cabin vibe. Place was very clean. Some improvements would be nice (leaks in shower ceiling, finish painting deck, etc.) but would not be dealbreakers.I'd rent this chalet again.
Se hospedó 3 noches en agosto de 2025
Respuesta de VrboOwner, el 22 sep. 2025
Thank you for your thoughtful review. We’re so glad to hear that you enjoyed the convenient location—close to the main strip yet still secluded enough to provide that mountain cabin vibe. It’s also wonderful to know the chalet was very clean and that you would choose to stay again. We appreciate your helpful notes regarding the shower ceiling and the deck. These items have been shared with our maintenance team for review. Guest feedback like yours is invaluable as it helps us ensure our cabins remain well cared for and continue to provide a great experience. We truly appreciate you choosing Fireside Chalets and look forward to welcoming you back for another Smoky Mountain getaway.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Loved loved loved it!!

The house was beautiful 😍 we loved the view from the little balcony. It felt like home. Hated to have to leave.
Se hospedó 2 noches en marzo de 2021
Respuesta de VrboOwner, el 12 abr. 2021
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Spring break 2022

As pictured.
Se hospedó 5 noches en abril de 2022
Respuesta de VrboOwner, el 26 may. 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

My ok stay

The basement has fleas no swimming pool the hottuub was nasty the air conditioner went out
Se hospedó 3 noches en mayo de 2024
Respuesta de VrboOwner, el 10 jun. 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We would be happy to send a pest control company out and also for the air conditioner. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Opinión verificada

2/10 Terrible

Le gustó: Comunicación y ubicación
No le gustó: Limpieza, check-in, veracidad del anuncio

Not as expected

Dirty upon arrival. No toilet paper. Beds are terrible. Location is good.
Se hospedó 3 noches en marzo de 2025
Respuesta de VrboOwner, el 14 abr. 2025
Thank you for taking the time to share your experience. We do want to make sure in the future, you please feel free to call our office. We would be happy to find different accommodations or resolve any issues that may need addressed. We do appreciate you staying with us and hope to welcome you to the Great Smoky Mountains again.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Nice but needed a little TLC

The cabin is very nice and spacious, the amenities were as described. Could use a little TCLC, the carpet upstairs had a lot of stains and and the hot tub cover needs replaced as it is falling apart. But overall a very nice cabin.
Se hospedó 4 noches en diciembre de 2022
Opinión verificada

4/10 Mala

Le gustó: Check-in, comunicación, ubicación
No le gustó: Limpieza y veracidad del anuncio
Cabin was not very clean. But the worst thing is the beds were so old they squeaked so load if you moved it woke you up and very uncomfortable. Dishes was in the dishwasher. Fireplace didn’t work. Advertised jacuzzi that was cabled shut. Opened the couches into beds and they were gross had to vacuum and clean them before anyone could sleep in them. We did call the office because h ill was out of gas and they did send someone quickly.
Se hospedó 2 noches en noviembre de 2025
Respuesta de VrboOwner, el 9 dic. 2025
Thank you for taking the time to share your feedback. We are very sorry to hear that several aspects of your stay did not meet expectations, as this is not the experience we strive to provide for our guests. Your comments regarding cleanliness, bedding, and maintenance have been shared with our housekeeping and management teams for immediate review. We do appreciate you contacting our office during your stay about the propane, and we’re glad we were able to have someone out quickly to assist. We also want to remind you of our Satisfaction Pledge, which ensures that if any concerns arise during a stay, our team is here to address them promptly so we can make things as comfortable as possible. Thank you again for bringing these matters to our attention. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.
Opinión verificada

6/10 Aceptable

Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio

close to town

found several places that needed to be cleaned. downstairs bathroom on the side had lots of hair stuck to it, drawer under the stove had lots of dust, and mouse poop. we loved everything else
Se hospedó 3 noches en septiembre de 2022
Respuesta de VrboOwner, el 11 oct. 2022
Thank you for taking the time to share your experience. We do want to make sure in the future, you please feel free to call our office. We would be happy to find different accommodations or resolve any issues that may need addressed. We do appreciate you staying with us and hope to welcome you to the Great Smoky Mountains again.
Opinión verificada

8/10 Buena

Le gustó: Check-in, comunicación, veracidad del anuncio

Lots of room; close to town

We enjoyed our time here. There was plenty of room and it was clean, but it could use a good deep clean. Lots of dust but not dirty. Loved that it was pet friendly but if your pet is used to grass, you have quite a hike to the nearest grass. So plan accordingly. The pool table, hot tub and theatre area were great amenities. We spent lots of family time enjoying them. We also enjoyed the community pool! It was clean and the community is well maintained.
Se hospedó 4 noches en agosto de 2019
Respuesta de VrboOwner, el 22 mar. 2020
Thank you for taking the time to share your experience. We are so glad that your family enjoyed the amenities of Mountainside. We do appreciate your feedback and will get that addressed. If at any point in the future, while staying with us, you notice anything that needs our attention please let us know. We would be happy to assist you. Thank you, again, for staying with us and we look forward to welcoming you again in the future.
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Enjoyed our stay

We are a family of 5 and the cabin was very big for our family with 3 levels of space. The couch even pulls out into a bed as well. The cabin was very clean and the kids enjoyed the hot tub and pool table. We could never figure out how to work the TV in the movie theater room so that was a bummer but overall the stay was great. I would recommend to large families to bring some extra plates, cups, and silverware because there was not a lot there and there was not a lot of cooking supplies such as a large skillet since there was only small skillets there. There was also not any cleaning supplies other than dish soap and dishwasher detergent. The view was very pretty and the location was really close to everything in pigeon forge. You can see the Ferris wheel from our cabin.
Se hospedó 5 noches en marzo de 2025
Respuesta de VrboOwner, el 11 abr. 2025
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate you staying with us and do hope to welcome you again in the future.
Opinión verificada

8/10 Buena

Le gustó: Limpieza y check-in

Nice Home in the Woods, but close to Parkway

My wife and I rented this house to spend a weekend with my son and his fiancé to celebrate his birthday. From the pictures, the house looked very remote. It is not. It is very close to the Parkway, and because a car show was in town, we heard a lot of noise. The interior of the house was very nice and met our needs. We did struggle to get the downstairs TV that is part of the home theatre to connect to the internet. The hot tub was enjoyed by all. And we had a peacock come and visit the house several times.
Se hospedó 2 noches en octubre de 2024
Respuesta de VrboOwner, el 28 oct. 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate you staying with us and do hope to welcome you again in the future.
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Morning side cabin!!

The experience was good, but the kitchen at the place needs to be better equipped with things!! Had to buy kitchen hand towels and dish clothes!! All the screen-storm doors are tore up!! The upstairs bathroom toilet seat is broke!! Not a bad place,but needs some maintenance done!!
Se hospedó 7 noches en mayo de 2022
Respuesta de VrboOwner, el 20 jun. 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great location. Needs new pots and mattresses

The pros were: The cabin is in a great location, very convenient to the island and Skyliner diner, and other things that we visited, including Dollywood and Parrot Mtn. It was also pet friendly, which is sometimes hard to find. The cons were: The cabin definitely needs new mattresses and pillows. They were very uncomfortable. It also needs new pots and pans. Most of the Teflon is scraped off of the skillet so we ended up going out to buy our own so we could cook. We also couldn't get the TV in the theater room to connect to anything. The fireside chalet staff was very responsive anytime we called with a question, and they tried to be helpful.
Se hospedó 2 noches en mayo de 2024
Respuesta de VrboOwner, el 23 may. 2024
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Opinión verificada

6/10 Aceptable

Le gustó: Check-in y comunicación

Just ok

I do feel like I overpaid for this property. No mountain views or any views at all!! Very old looking. Beds were ok. Upstairs carpet dirty! Hot tub dirty and old. outside of property, decks etc were filthy. dust, debris and cobwebs everywhere. Door handle kept falling. I honestly feel like the price was not worth the stay. Have definitely been to better cabins/chalets. My kids were feeling blah so we kept on going out to the attractions. pool was nice! and being closed to the attractions was also nice.
Se hospedó 3 noches en julio de 2022
Respuesta de VrboOwner, el 21 jul. 2022
Thank you for taking the time to share your experience. We are so glad that you enjoyed the pool and location of the cabin. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. We are so sorry for any inconvenience you experienced. Thank you, again, for staying with us and we do look forward to welcoming you again.
Opinión verificada

8/10 Buena

Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio
No le gustó: Limpieza

Overall Cute and Accommodating

We left a night earlier. My daughter was being bit by fleas and not from my dogs who were just at the vet prior . Upstairs bedroom had dog hair and dust all under the bed . The floors on the main floor had to be never cleaned considered I spilled something and used cleaner and a paper towel and it was black upon clean up. Grossed out by that I sprayed another spot and whipped it and my towel was very dirty again.Toilet on main floor ran for long period of time , so I shut it off at one point ! Refrigerator was very noisy also .
Se hospedó 5 noches en agosto de 2024
Respuesta de VrboOwner, el 26 ago. 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We were unaware you had ran into anything like this, but we will inspect that cabin for the items you noticed. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Opinión verificada

8/10 Buena

Le gustó: Check-in, ubicación, veracidad del anuncio
No le gustó: Comunicación

Family Cabin Trip Vacation

My experience renting the property was “okay” booking the property was very easy and the customer service reps at Fireside Chalet were nice and attentive however I had a few issues with my cabin of which I reported to the Fireside reps and was told the property manager would be calling me to follow up however I heard from no one. The cabin and the neighborhood was beautiful. The cabin was NOT the cleanest. Dog poop was on the porch area under the chair. There were stains in the carpet of the upstairs master bedroom, the beds were very hard- not the most comfortable. Linen was left in the dryer from the previous renter, there were burn holes in the dining room table. In the basement level where the movie lounging section was there were couch covers on the couches and they were filthy. Things we did enjoy was the cabin look and feel. The entertainment like the pool table and hot tub the entire family enjoyed. We liked the space of the cabin just the right size to fit 8 ppl comfortablely. The amenities were up to date and looked nice. Overall we really enjoyed our family vacation we just wished the cabin was cleaned properly before we arrived.
Se hospedó 3 noches en diciembre de 2022
Respuesta de VrboOwner, el 28 feb. 2023
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are so very sorry that you did not hear from a representative. We did look up our notices and did not see any and we are so very sorry. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Opinión verificada

6/10 Aceptable

Le gustó: Check-in, ubicación, veracidad del anuncio

Cleaning is very lacking!!!! Almost nonexistent

The property has a great location. It is a very crowded and busy neighborhood and area but this house is at the end of the drive and has an amazing view! It is definitely adequate sized for a family of 6 or even 8 and lots of places to sleep. The lay out of the house is very odd, the newest and very nice shower and jacuzzi tub are on the lower level with the movie/game room and the kids bunk bed. On a terrible note!!!! The hot tub was completely disgusting! My children were all about to get in it, and we didn’t really notice anything except that it wasn’t warm enough. So we turned up the temperature and in a little while the kids went and got in. It wasn’t until night #2 that we adults were fixing to get in and when we removed the cover……. it smelled like very nasty, old, moldy and rotten water that had never been cleaned! It was completely horrible and the fact that I had Legionnaires only 3 years ago from a dirty hot tub scared me tremendously. I will be watching my children very closely to make sure they don’t become ill!!! Also, again the cleaners, the amount of dirt, dust and debris was insane. Under the furniture, on top of furniture and appliances and definitely on light fixtures and fans etc… The porches were covered in tree branches and limbs, and even cat feces. Oh, and don’t forget extra blankets if you want to stay warm. Now I am very easy going and can’t recall ever giving a bad review, and I likely would not have said a word about anything. But the condition of the hot tub was ridiculous, disgusting and completely unacceptable!
Se hospedó 2 noches en febrero de 2023
Respuesta de VrboOwner, el 24 mar. 2023
Thank you for taking the time to share your experience. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. We offer our guests a satisfaction pledge If the cabin you have reserved will not accommodate your needs or something needs addressed, we will be glad to see what other options we have available or if we can fix your concerns. Fireside Chalets has this 2 hour timeline from the initial check-in to address any concerns. Any issues that arise during your stay that do not fall within this guarantee should be reported to the office immediately for resolution. We wish that you would have contacted us during your stay so we could address your concerns. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Opinión verificada

6/10 Aceptable

Le gustó: Ubicación
No le gustó: Limpieza y check-in

Good but HORRIBLE

The subdivision was nice, close to the main parkway & easy to get to. Now to the issues. 1) The BEDS! The beds were AWFUL. The mattresses were SO loud that we could hear when someone got in the bed or turned over from the upstairs & vice versa. Definitely not comfortable or relaxing. The linens were clean but felt like cardboard. The extra blankets for the beds were dirty and had an odor. 2) The cabin was filthy. The porches were dirty and covered in leaves. The dishwasher was full of dishes. We called to complain & the office sent a cleaning crew back out. They did clean the floors but there was still dust everywhere. 3) The washing machine did not work. I put the above mentioned dirty blankets in the washing machine & it filled with water & wouldn’t do anything else. We had to call & they sent someone to look at it but it wasn’t working for the duration of our trip. Due to the washing machine not draining it was full of stinky, dirty water that caused an odor. The washing machine was between the main floor bedroom & bathroom so we had to deal with the stench for 5 more days . 4) The hot tub wasn’t working when we arrived. We had to call & they sent someone out to fix it. 5) There wasn’t sufficient space for everyone to sit in the living room. 6) The furniture in this cabin was in horrible condition. 7) Check in was at 4:00 but the cabin wasn’t ready. We were finally called around 5:30 to check in. When we called the office the staff (Robin) was very helpful & kind.
Se hospedó 5 noches en junio de 2023
Respuesta de VrboOwner, el 26 jul. 2023
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
the girls in the office are amazing! the chalked is exactly as listed… convenient to the strip!
Se hospedó 3 noches en junio de 2026

Acerca del anfitrión

Anfitrión: Reservation Specialist

Foto de perfil del anfitrión

Qué distingue a esta propiedad

Movie Theater, Pool Table, Hot Tub, 1 mile from downtown Pigeon Forge, walking distance to seasonal outdoor swimming pool, granite countertops, stainless steel appliances, gas fireplace, year-round electric fireplace, walk-in spa shower, whirlpool tub

Idiomas:

inglés

Anfitrión Premium

Se distingue por ofrecer una buena experiencia a sus huéspedes

Dinos cómo podemos mejorar nuestro sitioEnviar comentarios