Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
6 habitaciones5 baños20 personas
Servicios principales
Tina de hidromasaje en la propiedad
Patio
Alberca compartida
Sala de juegos o videojuegos
Asador
Acceso a internet
Explora la zona
PIGEON FORGE, TN
Sala de recreativos Lazer Port Fun Center
Place, Sala de recreativos Lazer Port Fun Center
4 min en auto
Parque de atraciones The Island in Pigeon Forge
Place, Parque de atraciones The Island in Pigeon Forge
4 min en auto
Recinto para eventos LeConte Center at Pigeon Forge
Place, Recinto para eventos LeConte Center at Pigeon Forge
5 min en auto
Knoxville, TN (TYS-McGhee Tyson)
Airport, Knoxville, TN (TYS-McGhee Tyson)
59 min en auto
Habitaciones y camas
6 habitaciones (para 20 personas)
Habitación 1
1 cama King
Habitación 2
1 cama King
Habitación 3
1 cama King
Habitación 4
3 camas matrimoniales
Habitación 5
1 cama King
Habitación 6
1 cama King
Habitación 7
1 cama individual
5 baños
Baño 1
Baño 2
Baño 3
Baño 4
Baño 5
Ambientes
Deck o patio
Cobertizo o lanai
Área de comedor
Información de la propiedad
Close to Pigeon Forge and Dollywood- Sleeps 20-Indoor Putt Putt-Outdoor Pool Access-Dog Friendly
Pigeon Forge Cabin, Unit 811 “Caddy Shack Lodge”, is a beautiful 6-bedroom 5-bathroom cabin located minutes from downtown Pigeon Forge, 5 miles from Dollywood, and is wonderful cabin for the entire family that is looking to get away yet stay together. When you first pull into the driveway of this stunning cabin, you are immediately greeted and introduced to just some of the many amenities that this beautiful cabin has to offer. Outside you will see an outdoor covered porch with rocking chairs including a two-seat rocking chair, a cabana style hot tub, an outdoor firepit with bench seating, and an outdoor kitchen furnished with a mini fridge, outdoor gas griddle, and a gas grill. When you walk into the cabin you are immediately welcomed with hardwood throughout, and a fully furnished kitchen equipped with stainless steel appliances, granite counter tops, and you can saddle up onto the island where you can check out quarters from all fifty states. In the evenings, sit back and relax by the year-round electric fireplace while you kick back and watch the game or your favorite show on the 55-inch flat screen Television. When it is time for bed, this cabin can sleep just about everyone you could imagine. There are two bedrooms and two bathrooms located on the main level, each offering a king size bed. The main level living room area features a queen size sleeper sofa for additional sleeping. There are three bedrooms and two bathrooms upstairs, with the first bedroom having a king size bed, the second having a king size bed and a daybed, and the third bedroom is a dorm style room equipped with three full beds and is a perfect place for the kids to gather and make camp style memories. The last bedroom is located downstairs and comes with a king size bed and full bath, and has direct access to the game room, which has a putt putt course, pool table, year-round electric fireplace, and a 42-inch flat screen Television. Just off from the game room downstairs, there is a large screened in deck that has an air hockey table, and an outdoor sitting area where you can soak in the beauty of the Great Smoky Mountains. There is so much that you and your family can enjoy while you are at Caddy Shack Lodge that you will never want to leave.Would you like to go fishing while you are in town or go swimming? Caddy Shack Lodge has access to Honeysuckle Meadows seasonal outdoor swimming pool, deli, and year-round outdoor fishing access. The pool is located about 12 miles from the cabin. Dogs are welcome but must be under 35lbs and additional fees apply and must follow Fireside Chalets pet policies. Parking for up to 4 vehicles. No Smoking. Wi-Fi included. Sleeps 20.
Agrega fechas para ver los precios
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Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
Pigeon Forge
esta cabaña se encuentra en Pigeon Forge. Aquellos que deseen hacer una actividad pueden ir a Parque temático Wilderness at the Smokies y Ober Gatlinburg Ski Resort, mientras que quienes quieran visitar los puntos de interés más populares de la zona pueden optar por Museo del Titanic y Parque acuático Dollywood's Splash Country. Dollywood y Parque temático Anakeesta son lugares increíbles que no te puedes perder.
Sala de recreativos Lazer Port Fun Center - A 4 min en auto - 2.4 km
Parque de atraciones The Island in Pigeon Forge - A 4 min en auto - 2.4 km
Recinto para eventos LeConte Center at Pigeon Forge - A 5 min en auto - 3.0 km
Museo del Titanic - A 7 min en auto - 5.1 km
Espectáculo y cena Dolly Parton's Stampede - A 8 min en auto - 4.8 km
Medios de transporte
Alcoa - Aeropuerto de Knoxville (TYS) - 58 min en auto
Restaurantes
Margaritaville Island Hotel - A 5 min en auto
Paula Deen's Family Kitchen - A 6 min en auto
Margaritaville - A 5 min en auto
Timberwood Grill - A 6 min en auto
Pirates Voyage Dinner & Show - A 5 min en auto
Preguntas frecuentes
¿Close to Pigeon Forge and Dollywood- Sleeps 20-Indoor Putt Putt-Outdoor Pool Access-Dog Friendly acepta mascotas?
Sí, se aceptan mascotas en la propiedad.
¿Cuánto cuesta hospedarse en Close to Pigeon Forge and Dollywood- Sleeps 20-Indoor Putt Putt-Outdoor Pool Access-Dog Friendly?
Al 11 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Close to Pigeon Forge and Dollywood- Sleeps 20-Indoor Putt Putt-Outdoor Pool Access-Dog Friendly el 25 ene. 2027 serán a partir de $5,248 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿Cuánto cuesta el estacionamiento en Close to Pigeon Forge and Dollywood- Sleeps 20-Indoor Putt Putt-Outdoor Pool Access-Dog Friendly?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en Close to Pigeon Forge and Dollywood- Sleeps 20-Indoor Putt Putt-Outdoor Pool Access-Dog Friendly?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en Close to Pigeon Forge and Dollywood- Sleeps 20-Indoor Putt Putt-Outdoor Pool Access-Dog Friendly?
El check-out es a las 10:00.
¿Dónde se encuentra Close to Pigeon Forge and Dollywood- Sleeps 20-Indoor Putt Putt-Outdoor Pool Access-Dog Friendly?
Esta cabaña se encuentra en Pigeon Forge, a 5 km de Teatro The Comedy Barn, Parque de atraciones The Island in Pigeon Forge y Recinto para eventos LeConte Center at Pigeon Forge. Museo del Titanic se encuentra a 4.7 km (2.9 mi).
Opiniones
8.2
Muy bueno
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 47 de 89 opiniones
10 - Excelente
47
Puntuación de 8, es decir, Bueno. Basada en 18 de 89 opiniones
8 - Bueno
18
Puntuación de 6, es decir, Aceptable. Basada en 10 de 89 opiniones
6 - Aceptable
10
Puntuación de 4, es decir, Malo. Basada en 10 de 89 opiniones
4 - Malo
10
Puntuación de 2, es decir, Terrible. Basada en 4 de 89 opiniones
2 - Terrible
4
7.4/10
Limpieza
6.0/10
Condiciones de la propiedad
9.2/10
Check-in
9.0/10
Comunicación
9.4/10
Ubicación
8.4/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Monique R.
16 jul. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house was amazing for me and my guests, definitely 10/10 and amazing neighborhood with so much to do.House was clean and very spacious.
Se hospedó 3 noches en julio de 2026
Respuesta de VrboOwner, el 8 ago. 2026
Thank you for taking the time to share your 5 star experience. We appreciate you staying with us and do hope to welcome you again in the future with Fireside Chalets.
Opinión verificada
6/10 Aceptable
nancy b.
1 ago. 2026
Le gustó: Check-in, comunicación, ubicación
No le gustó: Veracidad del anuncio
Beds hard , leaks from shower in second floor poured to the main floor , furniture in basement needs updated , washer don’t agitate at all wasn’t working hot tub only worked on one side and pool is available but doesn’t say In description it is 40 to 60 min away in traffic to get there and very small pool for a family of 20 plus the other cabins families , good lots of space fireside was right on fixing what they could , and we enjoyed our trip to Tennessee
Se hospedó 6 noches en julio de 2026
Respuesta de VrboOwner, el 17 ago. 2026
Thank you for taking the time to share your feedback. We’re glad your family enjoyed the spacious cabin and your time in Tennessee, and we appreciate you recognizing our team’s efforts to address the concerns brought to our attention during your stay. Our Satisfaction Pledge is important to us, and we’re always glad to assist when guests reach out during their stay. Thank you for choosing Fireside Chalets, and we’re glad your family was able to enjoy your Smoky Mountain vacation overall.
Opinión verificada
10/10 Excelente
Devan V.
9 abr. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The caddy shack cabin was a great vacation spot. We had a very large family and it was very spacious. The location was also a very big plus as you felt out of town but are just minutes away! The cabin had all the amenities we needed. Overall the cabin was clean, the air/heat worked great, kitchen had all we needed and gas in the outdoor grill!
Se hospedó 5 noches en abril de 2026
Respuesta de VrboOwner, el 23 abr. 2026
Thank you for your wonderful review! We’re so glad to hear Caddy Shack was a great fit for your large family and that you enjoyed the spacious layout and convenient location.
It’s great to know the cabin had everything you needed and that the amenities, cleanliness, and comfort all met your expectations. We truly appreciate you choosing Fireside Chalets and hope to welcome you back again soon!
Opinión verificada
6/10 Aceptable
Beth C.
30 may. 2026
Le gustó: Check-in, comunicación, ubicación
No le gustó: Limpieza
The cabin was a nice size and fit our needs for that, had ample cooking utensils but needs a good deep cleaning and a little TLC. Lighting was dim also, we would have liked a little more light than the amber bulbs provided. A loose board on the stairs contributed to a member of our party falling down the stairs and the cabin was not as clean as most mountain cabins I have stayed in. Road access was easy not much of a mountainous road to get to the cabin. However our group had a great time and will visit the smokies again.
Se hospedó 7 noches en mayo de 2026
Respuesta de VrboOwner, el 15 jun. 2026
Thank you for your feedback and for staying with Fireside Chalets. We’re glad to hear the cabin fit your group's needs, provided easy access, and that everyone had a great time visiting the Smokies.
We appreciate you bringing these items to our attention. Guest safety is very important to us, and we wish we had been notified of the loose stair board during your stay so our maintenance team could have addressed it immediately. We also appreciate your comments regarding cleanliness and lighting preferences. While we were not made aware of these concerns during your visit, they will be reviewed and followed up on with the appropriate teams.
Thank you again for your feedback. We’re pleased to hear you enjoyed your time in the area and hope to welcome you back to the Smoky Mountains in the future.
Opinión verificada
10/10 Excelente
Tracey D.
1 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great Place for Group Trips
The property and access to the amenities were wonderful. We had a great time!
Se hospedó 3 noches en junio de 2024
Respuesta de VrboOwner, el 16 jul. 2024
Thank you for letting us know about your stay. Your feedback is important to us and we appreciate your suggestions for the property. We are glad that you enjoyed your stay and do hope to welcome you again in the future.
Opinión verificada
10/10 Excelente
Aquiles L.
8 ene. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
A wonderful experience! This was our first trip to Pigeon Forge/Gatlinburg, and the cabin was truly magical, from its interior to its exterior. The cleanliness, the spaciousness, and the overall atmosphere were perfect. We're not the type of people to switch accommodations, so when we go back, we'll definitely book the same cabin again.
Se hospedó 4 noches en enero de 2026
Respuesta de VrboOwner, el 1 feb. 2026
Thank you so much for your wonderful 5-star review. We’re truly honored that you chose Fireside Chalets for your first trip to Pigeon Forge and Gatlinburg, and we’re delighted to hear the cabin felt magical from start to finish. It’s wonderful to know you enjoyed the cleanliness, spacious layout, and welcoming atmosphere. Your kind words mean a great deal to our team, and we would be thrilled to welcome you back to the same cabin for your next Smoky Mountain getaway.
Opinión verificada
10/10 Excelente
Jerry G.
1 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great house near all activities. The kids like bed it.
Se hospedó 5 noches en julio de 2025
Respuesta de VrboOwner, el 18 ago. 2025
Thank you for your kind review! We’re so glad you enjoyed the house and its convenient location near all the activities. It’s wonderful to know the kids had such a great time as well.
We’d be delighted to welcome you back to the Smoky Mountains for another stay in the future.
Opinión verificada
10/10 Excelente
Terry L.
11 nov. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Boyle Church get away
It was an awesome stay. To be with church family,
Se hospedó 2 noches en noviembre de 2024
Respuesta de VrboOwner, el 25 nov. 2024
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Opinión verificada
10/10 Excelente
Jacquelyn Y.
25 may. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Small family gatherings
We had a great time, plenty of room for everyone. The kids and adults had a great time playing in the game room while some stayed on the main floor. Great time, beautiful place…we will be coming back!
Se hospedó 2 noches en mayo de 2025
Opinión verificada
8/10 Buena
Tammy S.
19 jun. 2022
Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio
Comfy and rustic
Enjoyed having a comfy place we could all be together near the attractions.
Se hospedó 4 noches en junio de 2022
Respuesta de VrboOwner, el 4 jul. 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Opinión verificada
10/10 Excelente
Michelle T.
8 ago. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Family vacation
This place was awesome very nice and perfect for our family.... except hottub only two jets work at one time.
Se hospedó 4 noches en agosto de 2023
Respuesta de VrboOwner, el 30 ago. 2023
Thank you for taking the time to share your experience. If you ever notice anything that needs our attention please let us know. We would be happy to turn on the additional jets or show the operation of the hot tub. Thank you, again, for staying with us and we do look forward to welcoming you again in the future.
Opinión verificada
10/10 Excelente
Megan M.
16 dic. 2021
Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio
Great stay
Besides the mold in the bathrooms everything else was great. Heck
Se hospedó 3 noches en diciembre de 2021
Respuesta de VrboOwner, el 17 ene. 2022
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Opinión verificada
10/10 Excelente
Teleisha H.
29 ene. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great experience
The cabin was perfect for our family gathering. It was very clean. The owners were super nice and informative. I requested an early check in and they were able to provide! Would definitely stay again!
Se hospedó 2 noches en enero de 2024
Respuesta de VrboOwner, el 15 feb. 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate your feedback and do hope to welcome you again in the future.
Opinión verificada
10/10 Excelente
Darlene T.
23 oct. 2020
Le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
Fun family cabin
Cabin is well stocked, layout is great, and all the activities for kids are perfect. The air hockey table is a little worn but the kids still enjoyed it. The outdoor cooking area is great... we loved grilling out while we were there!
Se hospedó 3 noches en octubre de 2020
Respuesta de VrboOwner, el 23 oct. 2020
Thank you for taking the time to share your experience. We are so glad that you enjoyed the Caddy Shack Lodge with your family. The outdoor area is great for a family get together for sure. Thank you again for staying with us and we do look forward to welcoming you family again in the future.
Opinión verificada
8/10 Buena
Jeanette O.
9 nov. 2025
Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio
No le gustó: Limpieza
Good location, beautiful scenery, nice fire pit and grills. Loved the games, pool table, and putt putt. The home is really dark. The bedrooms were extremely dark. Could have been cleaner, cleaning details were missed. Loved the king sized beds. We had a toilet leaking but they fixed it immediately!
Se hospedó 3 noches en noviembre de 2025
Respuesta de VrboOwner, el 9 dic. 2025
Thank you for your 4-star review! We’re glad you enjoyed the great location, beautiful scenery, and fun amenities, and we’re happy our team was able to fix the toilet issue quickly. We appreciate your feedback regarding lighting and cleaning details, and we’ll review these with our staff.
Thank you for choosing Fireside Chalets—we hope to welcome you back for an even better stay!
Opinión verificada
10/10 Excelente
Kristen G.
5 may. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Bachelorette Get Away
We wanted to get away and relax before the bride gets married, and that’s what we were able to do. The house was bigger than expected and that was awesome! The pictures and description of what was/is available were nice, but to see it in person was like unwrapping a gift a gift that never stopped; every where we turned there was more house! It was definitely worth the stay and we’ll be booking again!
Se hospedó 2 noches en mayo de 2025
Respuesta de VrboOwner, el 19 may. 2025
Thank you for the 5 star review, your experience is a great way to let us know we are on track for making our customers have an experience of a lifetime! We appreciate you taking the time to give your rating and look forward to welcoming you again in the future.
Opinión verificada
10/10 Excelente
Robert M.
3 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location for accommodations for large group
We had a large group of 12 and a dog. This location is close to all the attractions. The beautiful GSMNP was a short drive where there were plenty of trails to hike. Everyone had a great time and there was something for everyone to do. The pool is down the road apiece but we never made it over there so can't speak to that. This cabin is not in the mountains, but far enough away from the noice of the attractions and private. I would recommend!
Se hospedó 4 noches en julio de 2025
Respuesta de VrboOwner, el 18 ago. 2025
Thank you for your thoughtful review! We’re so glad your group enjoyed the cabin and that it was a comfortable fit for everyone—including your pup. It’s wonderful to hear you found the location convenient to attractions and just a short drive to the Great Smoky Mountains National Park for hiking adventures.
We also appreciate your note about the pool being down the road. While it’s an option for guests, it’s great to know the cabin itself had plenty to keep everyone entertained and relaxed. We’re especially happy you enjoyed the privacy and peaceful setting away from the noise while still being close to everything.
Your recommendation means a lot to us, and we’d be delighted to welcome you back for another memorable Smoky Mountain stay.
Opinión verificada
8/10 Buena
Cliente verificado
12 ene. 2018
Plenty of space!! Convenient Location.
We enjoyed our stay at Caddyshack Lodge!! We had 20 people and there was plenty of room. The best thing is we had 5 couples and all had a king size bed. The only reason I did not give it 5 stars is because there are some items needing repair.
Se hospedó 2 noches en diciembre de 2017
Respuesta de VrboOwner, el 5 mar. 2020
Thank you for taking the time to share your experience. If you are every in house and notice anything that needs attention please let us know. We would be happy to send someone to resolve the items in a timely manner. We are so glad you enjoyed your stay and we look forward to welcoming you again in the future.
Opinión verificada
10/10 Excelente
Tony V.
9 ago. 2018
Nice location and good value for the price.
Quiet location yet close to Pigeon Forge and activities. Nice sized bedrooms and bathroom locations were good. The mini-golf in the basement was a nice bonus along with the pool table, air hockey, and foosball table, although the foosball table is not in very good condition. Having two refrigerators was a nice feature. Overall was a nice experience.
Se hospedó 5 noches en julio de 2018
Respuesta de VrboOwner, el 5 mar. 2020
Thank you for taking the time to share your experience. We do appreciate you staying with us and look forward to welcoming you again in the future.
Opinión verificada
8/10 Buena
Samantha T.
5 nov. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Over all very pleased
We were all over all pleased with our stay. The putt putt was a hit with the kids. The house was pretty clean with a couple small exceptions. I will say if you stay bring some wash cloths as we only had 3 for our family of 13.
Se hospedó 2 noches en noviembre de 2023
Respuesta de VrboOwner, el 20 nov. 2023
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Opinión verificada
10/10 Excelente
Wendy J.
24 ene. 2019
Roomy
We had a ball. There were minor hiccups but it didn't ruin anything. The management staff were awesome. We are definitely going back
Se hospedó 3 noches en enero de 2019
Respuesta de VrboOwner, el 5 mar. 2020
Thank you for taking the time to share your experience. We appreciate you staying with us and look forward to welcoming you again.
Opinión verificada
10/10 Excelente
J Boone H.
27 nov. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Coated Pensacola Bahai
Perfect balance for all ages. My family of 20 ages 5 to 75 are on our second stay at Caddy Shack. Expect our third in 2022.
Se hospedó 4 noches en noviembre de 2021
Respuesta de VrboOwner, el 13 dic. 2021
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Opinión verificada
6/10 Aceptable
Debbie M.
25 abr. 2021
Le gustó: Check-in, comunicación, ubicación
No le gustó: Limpieza
Just ok
Some updates were made to the cabin, but needed more coffee cups, need new mattress ,mold in the downstairs room. Location was close to the parkway.
Se hospedó 2 noches en abril de 2021
Respuesta de VrboOwner, el 17 may. 2021
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Opinión verificada
4/10 Mala
Artifex P.
13 ago. 2022
No le gustó: Limpieza, check-in, veracidad del anuncio
Needs tons of updates
Property is in dire need of updates and maintenance. Great location but we won't be coming back because the property needs a work.
Se hospedó 5 noches en agosto de 2022
Respuesta de VrboOwner, el 12 oct. 2022
Thank you for taking the time to share your experience. We do want to make sure in the future, you please feel free to call our office. We would be happy to find different accommodations or resolve any issues that may need addressed. We do appreciate you staying with us and hope to welcome you to the Great Smoky Mountains again.
Opinión verificada
6/10 Aceptable
Connie O.
16 jul. 2026
No le gustó: Comunicación y veracidad del anuncio
Price paid for two nights was high for what the property was worth. Very worn furniture and broken fan blade upstairs, broken light/fan switch in bathroom which meant the fan would not turn off and could be heard; broken overhead lights in basement. Very dim overall, mismatched lightbulbs and broken blind(s). Big frustration in dealing with management company vs. dealing one on one with an owner. Listing does not make that clear that you are not dealing with an owner and on several occasions, the people answering the phone were rude (Jewel). Laney was very nice and understanding when we realized we left some items behind - that were valuable to US regardless if Jewel did not think so. That process of getting items shipped to us was disorganized, and incorrect names and addresses and tracking numbers were sent to me several times. Again, the cabin did fit our group of 14 but for the price, would not stay there again.
Se hospedó 2 noches en julio de 2026
Respuesta de VrboOwner, el 17 ago. 2026
Thank you for taking the time to share your feedback. We’re glad the cabin provided enough space to comfortably accommodate your group of 14, and we appreciate your kind words about Laney and the assistance she provided with your belongings.
We’re sorry to hear that other aspects of your experience did not meet expectations. Providing courteous, helpful service is very important to us, and we take your comments regarding communication seriously. We also appreciate you bringing the maintenance items to our attention so they can be reviewed with our team.
Thank you for staying with Fireside Chalets and for sharing your experience with us.
Acerca del anfitrión
Anfitrión: Reservation Specialist
Idiomas:
inglés
Anfitrión Premium
Se distingue por ofrecer una buena experiencia a sus huéspedes