**Very Disappointing Experience — Would Not Recommend**Unfortunately, our stay at this property was extremely disappointing. The home was dirty and showed significant deferred maintenance.The problems started upon arrival. The gate lights were broken, and the wall was damaged and in disrepair. Upon entering, there was an extremely strong chemical cleaning smell that was overwhelming and took nearly two days to dissipate. Despite the smell, the house itself was not clean.The windows were extremely dirty and appeared not to have been cleaned in a very long time. The pool furniture was old, dirty, and in poor condition. The pool cover did not work, leaving the pool freezing cold and essentially unusable.We were also never given advance notice that pool maintenance and landscaping crews would be coming onto the property while we were staying there. This was unexpected and disruptive.The **worst part, however, has been the handling of our security deposit**. It has now been a month since I requested its return, with no response. I ultimately had to contact VRBO to escalate the issue. When I called, I was told, **“The check is in the mail.”** Totally false.Based on the condition of the property, lack of communication, and especially the unacceptable handling of our security deposit, **I strongly recommend avoiding this property. I would never rent it again.**Do not rent from Birdsong Properties in Healdsburg.