GORGEOUS MTN VIEW☁Sleeps 21☁Hot Tub☁Game Room

Thank you for the 8/10 review! We are so glad to hear that you enjoyed the beautiful cabin and its scenic setting. That large dining table in the kitchen is one of our favorite features for groups, and we are thrilled that everyone was able to sit around it together and enjoy some great meals and company. Thank you for staying with us, and we hope to welcome you all back again in the future!

Thank you, Lisa, for your wonderful review! We're so glad you enjoyed your stay and that the amazing mountain views and outdoor living spaces were highlights of your trip. There's nothing quite like relaxing outdoors and taking in the beauty of the Smokies, and we're thrilled that it became your favorite part of the experience. Thank you for choosing to stay with us, and we would love to welcome you back for another mountain getaway soon! We look forward to hosting you again.

Thank you so much for your wonderful review! We're thrilled to hear that you loved the cabin and its amenities. It’s great to know it was a perfect fit for your family and friends! We’d love to have you back anytime for another fun and relaxing stay.

Thank you, Hayward! We’re so glad you enjoyed the spacious layout and beautiful views—perfect for a family getaway. We appreciate you choosing to stay with us and would love to welcome you back anytime!

Hi Suzie, Thank you for the 10/10 review! We are so happy to hear that your family enjoyed the heated hot tub, the fire pit, and that the kids had plenty of room to run and play with those gorgeous mountain views in the background. It sounds like a wonderful memory-making trip for the grandkids! We appreciate your honest feedback regarding the layout. We do try to note the walk-through bedroom setup in our property description so that our large groups can prepare their sleeping arrangements ahead of time, but we’re glad to hear that the "closeness" actually added to the fun of being together as a family! It was a pleasure hosting your group, and we hope to see you all back in the mountains again soon.

Thank you so much for your kind review! We’re so glad you enjoyed the peaceful seclusion, beautiful views, and relaxing hot tub. It’s wonderful to hear the open layout worked well for your family getaway. We appreciate your feedback about the beds and will certainly take that into consideration. We hope to welcome you back again soon!

Thank you so much for staying with us and leaving your feedback. We enjoy hosting large groups at our Lodge. It is spacious and the view, just amazing!!

Thank you for your review! We're glad to hear that you had a great experience with us and that the cabin exceeded your expectations. We work hard to provide exceptional service to our guests and we're delighted to know that you found our team to be accommodating. We would be thrilled to have you back for another stay in the future. Please let us know if there's anything we can do to make your next stay even better.

Thank you for your wonderful review! We're so glad the cabin suited your family's needs and that you enjoyed the beautiful view—even in the rain! It's great to hear that you found everything clean and the modern appliances helpful. We know the road can be a bit steep, but we're happy the location made it worth it with easy access to the park. We'd love to welcome you and your family back anytime!

Thank you for your kind words! We're so happy to hear you enjoyed the beautiful views and found everything you needed in the kitchen and for the grill. The fire pit and hot tub are definitely great additions for relaxing and soaking in the surroundings. We’re thrilled you had a great time and hope to welcome you back for another memorable stay soon!

Thank you for your feedback. We're glad to hear you enjoyed the beautiful views, the spaciousness of the lodge, and that it comfortably accommodated your group. We're also happy you had the opportunity to see a couple of our local black bears from a safe distance! Regarding the supplies, we provide a **starter supply** of items such as bath soap, dish soap, paper products, and other essentials. Prior to your arrival, we emailed a detailed list of the starter supplies that would be provided so guests can prepare accordingly. The same information is also included in our digital guidebook, along with directions to the property, local recommendations, and instructions for using the cabin's amenities. Based on the questions we received during your stay, it appeared that the pre-arrival information and guidebook may not have been reviewed. We encourage all guests to take a few minutes to read these materials before arriving, as they answer many common questions and help ensure a smooth and enjoyable vacation. We appreciate your feedback and are pleased that, overall, you had a good stay. We hope to have the opportunity to welcome you back to the Smokies in the future.

Thank you so much for the amazing review! We're so thrilled to hear that your family Christmas gathering was such a success. It sounds like the perfect spot to make holiday memories! 🎄✨ We’re glad you enjoyed the beautiful setting, the stunning views, and the hot tub—it's always a favorite for guests! It’s wonderful to know that the home met your expectations and that everyone had a great time. We'd love to welcome your family back for more celebrations in the future. Thank you for choosing our cabin for such a special occasion!

Thank you for your feedback. We are glad your group enjoyed the beautiful views, the spacious living area, and the hot tub. We strive for full transparency in our listings to help guests plan their stay. We do specify in our property description that two of the bedrooms are "walk-through" rooms, and we provide photos of the futon couches so guests can see the exact setup before booking. Regarding the bedding, we provide linen bags on the shelves directly above the sofa sleepers which contain the pillows, blankets, and sheets for each of those beds. We are sorry if these were overlooked, as we would have been happy to point them out had we been contacted. We appreciate you bringing the upstairs door latch to our attention; our maintenance team is addressing that repair immediately. As for the road, we do try to remind guests that mountain views often come with steep, gravel access! We are glad that despite these layout preferences, your group was able to enjoy your time together in the Smokies.

Yes we did have a problem with the cleaning of this cabin. Guests did arrive to a dirty cabin. As soon as we figured it out, we moved them to a clean cabin that was a more expensive cabin for which they were very thankful. They gave the other cabin a 5 star review and told us how thankful they were to be able to stay at Stairway to Heaven. This cabin normally gets high reviews and we apologized for the mix-up.