Esta opinión proviene de un sitio asociado de confianza y no está verificada.
6/10 Aceptable
jennifer d.
19 ago. 2024
Summer House
The shower doors were dirty, there was a significant amount of grease on the cabinets above the microwave, pillows were stained, and a sandbur was embedded in one of the bathroom towels. The Wi-Fi did not work on the main TV. I was told to contact the Wi-Fi provider myself. I spent an hour our first night trying different things to get it to connect, and then another hour the next morning, working with the Internet provider. Two hours of my vacation time should not have been spent dealing with an issue that should’ve been handled by Vacasa. There was no parking any of the nights of our stay and I was told to park across Perdido Beach Blvd, which is a five-lane highway, and walk back over to the complex. Every day I was there, I spoke to representatives at Vacasa and the issues I had were not rectified. I asked for a late check out and was told five different times that someone would get back to me and no one ever did. I asked for partial compensation because of the troubles I experienced and I was ignored.
