este departamento se encuentra en Arganzuela, Madrid. Plaza de Cibeles y Puerta de Alcalá son lugares emblemáticos, y los turistas que quieran ir de compras pueden visitar Gran Vía y Paseo de la Castellana. ¿Quieres asistir a un evento o partido? Consulta el calendario de Estadio WiZink Center o Estadio Santiago Bernabéu.
Museo Nacional Centro de Arte Reina Sofía - A 3 min a pie - 0.3 km
Plaza del Emperador Carlos V - A 3 min a pie - 0.3 km
Paseo del Prado - A 5 min a pie - 0.5 km
Parque de El Retiro - A 10 min a pie - 0.8 km
Museo del Prado - A 11 min a pie - 1.0 km
Medios de transporte
Madrid (XOC-Estación de tren de Atocha) - 3 min a pie
Estación de metro Palos de la Frontera - 3 min a pie
Aeropuerto de Madrid-Adolfo Suárez Madrid Barajas (MAD) - 24 min en auto
Restaurantes
Sessions - A 5 min a pie
RT60 - A 5 min a pie
Burger King - A 3 min a pie
Bar Asturias - A 3 min a pie
Nubel - A 5 min a pie
Preguntas frecuentes
¿Genteel Home Reina Sofia II acepta mascotas?
No, la propiedad solo acepta animales de servicio.
¿Cuánto cuesta hospedarse en Genteel Home Reina Sofia II?
Al 1 nov. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Genteel Home Reina Sofia II el 2 ene. 2027 serán a partir de $5,914 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿A qué hora es el check-in en Genteel Home Reina Sofia II?
Hora de inicio de check-in: 15:00.
¿A qué hora es el check-out en Genteel Home Reina Sofia II?
El check-out es a las 11:00.
¿Dónde se encuentra Genteel Home Reina Sofia II?
Este complejo de departamentos se encuentra en Arganzuela, a 10 minutos a pie de Museo Nacional Centro de Arte Reina Sofía y Parque de El Retiro. Museo del Prado y Puerta del Sol también se encuentran a 2 km (1 mi). Estación de metro Palos de la Frontera y Madrid (XOC-Estación de tren de Atocha) están a 5 min caminando.
Opiniones
9.6
Excepcional
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 40 de 50 opiniones
10 - Excelente
40
Puntuación de 8, es decir, Bueno. Basada en 6 de 50 opiniones
8 - Bueno
6
Puntuación de 6, es decir, Aceptable. Basada en 4 de 50 opiniones
6 - Aceptable
4
Puntuación de 4, es decir, Malo. Basada en 0 de 50 opiniones
4 - Malo
0
Puntuación de 2, es decir, Terrible. Basada en 0 de 50 opiniones
2 - Terrible
0
9.2/10
Limpieza
8.0/10
Servicios
8.6/10
Condiciones de la propiedad
9.8/10
Check-in
9.8/10
Comunicación
9.8/10
Ubicación
9.6/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Sue T.
26 sep. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
What a perfect apartment for our group, restaurants a plenty, walking distance to everything. Clean loved that it was serviced half way through our stay
Se hospedó 6 noches en septiembre de 2026
Respuesta de VrboOwner, el 10 oct. 2026
Dear Sue,
Thank you for your wonderful review! We are delighted that the apartment was perfect for your group and that you enjoyed its convenient location, cleanliness, and mid-stay cleaning service. We would be pleased to welcome you back soon!
Kind regards,
Quality department.
Opinión verificada
6/10 Aceptable
Nuria R.
27 abr. 2026
Le gustó: Check-in y comunicación
No le gustó: Veracidad del anuncio
Overall, our stay was ok. While the apartment is located in a decent area, it’s pretty dated. The furniture was worn and the conditions of the unit could use an upgrade. The pictures on the website no longer align with what you get when you arrive.
Se hospedó 3 noches en abril de 2026
Opinión verificada
10/10 Excelente
Becca C.
28 jul. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Family vacation
The apartment fulfilled our needs perfectly. The neighborhood was great.
Se hospedó 8 noches en mayo de 2025
Opinión verificada
10/10 Excelente
Thomas R.
20 jun. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Nice place
Nice place located a short walk from the train station. It worked out well for our trip.
Se hospedó 3 noches en junio de 2023
Respuesta de VrboOwner, el 1 ago. 2023
Dear Thomas.
Thank you for your kind review! We're glad to hear that our place was convenient for your trip.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Opinión verificada
10/10 Excelente
Amanda K.
10 jun. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great apartment
5 women stayed here and it was great! Loved the location. Easy to catch a cab and nice coffee/bakery downstairs. Would stay here again!
Se hospedó 4 noches en mayo de 2023
Respuesta de VrboOwner, el 1 ago. 2023
Dear Amanda,
Thank you for your positive review. We're thrilled that you and your group enjoyed your stay in our apartment. We appreciate your feedback and look forward to hosting you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Opinión archivada
10/10 Excelente
David S.
22 jul. 2017
Great apt. Comfortable beds. Great location with restaurants, groceries all around.
Perfect place for the five of us. Steps to the train station. Plenty to do and eat in the area and easy to get to the heart of the city. Very close to park as well.
Se hospedó 3 noches en julio de 2017
Respuesta de VrboOwner, el 1 ago. 2023
Dear David, thank you very much for taking the time to write a review, I'm glad to read it, we'll be pleased to host you again at any other occasion!
Opinión verificada
10/10 Excelente
Simon B.
16 jul. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Excellent for a short stay
Perfect location, great communication with property manager and a few minor problems resolved quickly. Highly recommended.
Se hospedó 4 noches en julio de 2022
Respuesta de VrboOwner, el 1 ago. 2023
Dear Simon, thank you very much for sharing your review regarding your stay in our apartment.
We appreciate your positive comments about our location and the service your received during the stay. We always do our best to offer a caring and personalized service giving all the possible solutions to make sure our guests fully enjoy their stay. Thank you for appreciating our efforts.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Opinión verificada
10/10 Excelente
Dairon H.
9 may. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Nice Stay
Everything went smooth. Place is centric and person in charge was very helpful.
Se hospedó 4 noches en mayo de 2023
Respuesta de VrboOwner, el 1 ago. 2023
Dear Dairon,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Opinión verificada
10/10 Excelente
Cliente verificado
17 dic. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The Traveling Ancianos
We were four guys over 70 traveling to Madrid to see the sights and enjoy the food. The apartment was perfect for us—plenty of bedrooms and bathrooms, convenient to groceries and restaurants, and close to metro and bus stops.
Se hospedó 7 noches en diciembre de 2024
Respuesta de VrboOwner, el 28 ene. 2025
Dear Charles, your positive review has truly brightened our day and reaffirms our dedication to exceptional service. Your satisfaction is our ultimate goal, and we're grateful for your kind words. If your travels lead you back our way, we'd be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Opinión verificada
10/10 Excelente
Jenny C.
15 mar. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great apartment close to everything! Roomy for 6 but cozy and in a great neighborhood. Easy to walk to Prado, Royal Palace, and other great areas of town but there is a metro stop 1 block away. Also but cabs available right out front constantly. Grocery store a block away was handy. Easy check in and check out and great communication with host. Assisted with transport to and from airport. One in our group got sick during our stay and the host provided info about medical treatment. A doctor showed up at the apartment within 45 minutes after we called. As Americans, we were floored! Would definitely recommend!!
Se hospedó 7 noches en marzo de 2026
Opinión verificada
10/10 Excelente
Martin F.
24 abr. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Well Located Flat Close to Atocha Train Statiom
Our family really loved the location of this flat which was right next to the Atocha Train Station. We found it to be within walking distance of many attractions in a neighborhood that had tons of restaurants and pier markets. AC worked very well which came in handy as it was hot!
Se hospedó 3 noches en abril de 2023
Respuesta de VrboOwner, el 1 ago. 2023
Dear Martin,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Jose L.H. Campos
Quality Department Manager
Opinión verificada
6/10 Aceptable
Gautam
22 ene. 2024
Le gustó: Condiciones de la propiedad y comunicación
Close to the station. Small lift to get upto the 5th floor.
Communication with host was good
Se hospedó 3 noches en enero de 2024
Opinión verificada
10/10 Excelente
Scott H.
8 jul. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful view and great location!
This lovely apartment fit our family of 7 with plenty of comfortable space! It was minutes from the Atocha train station and the Metro with lovely "Las Delicias" restaurant across the street. They were accommodating giving us an extra hour so that we could fit in our Royal Palace Tour that had to be rescheduled due to official business at the Palace. We loved being in the heart of Madrid!
Se hospedó 3 noches en junio de 2023
Respuesta de VrboOwner, el 1 ago. 2023
Dear Scott,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We're eagerly anticipating your next visit.
Jose L.H. Campos
Quality Department Manager
Opinión verificada
10/10 Excelente
Lori T.
5 ene. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful city getaway
We really enjoyed staying in this apartment. It was super well located for the tourist areas of the city. We walked nearly everywhere and had easy access to the metro or ride shares when we wanted. The rooms were reasonably sized, the communication with the property owners was terrific and we had everything that we needed with good amount of privacy for our adult kiddo. Worth noting that of the 3 bedrooms, only the smallest has a true double bed - other rooms had two singles pushed together. All in all, extremely central, comfortable, and clean and we'd stay again in a heartbeat.
Se hospedó 7 noches en diciembre de 2024
Respuesta de VrboOwner, el 27 ene. 2025
Dear Lori, thank you for sharing your review. We are glad to hear that you enjoyed the apartment's location, which allowed easy access to the city's tourist areas, as well as the comfort, cleanliness, and privacy the space provided. Thank you again for your valuable feedback, and we would be delighted to host you again in the future. Quality Department
Opinión verificada
10/10 Excelente
Rachael H.
8 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
My family and I (four total) absolutely loved this apartment and were pleased to be greeted upon arrival by Angelique as she helped us with our bags and gave us a tour around the apartment. It was open, clean, bright, spacious and in a perfect location that was very close to some many of Madrid's main attractions and tourist spots. The property was quiet, despite being in a relatively busy area. Hospitality was amazing throughout our trip, with the company even assisting us with transportation from the airport to the apartment and back to the airport when our trip was over. The rooms were comfortable, the kitchen was well stocked (the only thing we wished we had was instructions on how to use the espresso machine, but thank God for YouTube :) ) and we loved having so many bathrooms. We will be back to Madrid and when we do, I'd love to stay here again!
Se hospedó 7 noches en noviembre de 2025
Respuesta de VrboOwner, el 27 dic. 2025
Dear Rachael,
Thank you very much for sharing your experience. We are pleased to know that you and your family enjoyed your stay and the apartment. Regarding the instructions, please note that we are always available to assist you with any questions that may arise; nonetheless, we are glad to know that you were ultimately able to use the machine without any difficulty.
We would be delighted to welcome you back again in the future.
Kind regards.
Opinión verificada
10/10 Excelente
Craig S.
28 dic. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Very close to Atocha train station
We selected this property because it was very close and easy to walk to/from the Atocha train station. It is about a 15-20 minute walk to the plazas or other notable places to see or eat. The apartment is located in the top floor (5th floor) and there is a small elevator as well as staircase. We appreciated that this apartment had room for everyone to have privacy or spend time together.
Se hospedó 4 noches en diciembre de 2022
Respuesta de VrboOwner, el 1 ago. 2023
Dear Craig,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
Opinión verificada
8/10 Buena
Michele L.
28 jul. 2018
Roomy with a Good Location
We rented this condo for 6 family members plus a 7 month old and it was certainly roomy enough. Having 3 bathrooms was very convenient and the living dining room was large enough to accommodate all of us at the same time. The location was central to the sites, metro & train station as well as shopping (food & clothing) and parks. The condo is well stocked with dishes & towels and the black out blinds are amazing and though you are on a busy street you do not hear the noise in the condo. However the place is completely devoid of any cooking spices, oils, salt, pepper etc. It would be nice if the items purchased by the previous renters were left behind for the next renters to use. Though there was soap for 3 laundry washes & 3 dishwasher washes it was not enough for 7 people for a week. The bathrooms were fine however the beds were quite hard and I would recommend mattress toppers be added. My husband & I slept on the sofa bed as it was memory foam mattress and much more comfortable to sleep on.
If you have a car then parking can be a real issue. Though it is free from 9:00pm to 9:00am after that you have to move it every 2 hours from one zone to another or you can park it in a parkade one block away. Getting around using public transport would be your best option though unfortunately that wasn’t possible for us.
Overall The condo worked well for us and as mentioned the location was great.
Se hospedó 7 noches en julio de 2018
Respuesta de VrboOwner, el 1 ago. 2023
We really appreciate your review and detailled comments. Every feedback from our guests help us to grow and offer the best services.
For the stay of our guests the towels, bed linen are included. As a courtesy some basic things for cooking, soap, shampoo and toilet paper are provided for the beginning of the stay.
Regarding your comments about the beds, unfortunately all the guests have different preferences for mattress firmness.
Thank you very much for taking the time to leave us your review. We hope to meet you again very soon!
Opinión verificada
8/10 Buena
MARISSA
24 feb. 2025
Le gustó: Limpieza, servicios, condiciones de la propiedad y comunicación
Está bien para el precio y la ubicación muy buena, cerca de la estación de Atocha
Se hospedó 25 noches en enero de 2025
Opinión verificada
10/10 Excelente
Juan Camilo U.
4 jun. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Gran ubicación- todo perfecto
Muy buen apartamento bien ubicado, cerca de estación atocha, amplio, completo, muy buena comunicación con el anfitrión, muy pendientes y con muy buenas recomendaciones. Sin dudarlo regresaría.
Se hospedó 4 noches en mayo de 2024
Respuesta de VrboOwner, el 19 jun. 2024
Estimado Juan:
Muchas gracias por su amable comentario. Nos complace saber que ha disfrutado de nuestro apartamento y de su excelente ubicación cerca de la estación de Atocha. Nos alegra que haya encontrado el espacio amplio y bien equipado, y que la comunicación con nosotros haya sido satisfactoria. Apreciamos especialmente sus palabras sobre nuestras recomendaciones y atención.
Será un placer recibirle nuevamente en el futuro, sin duda. Gracias por confiar en nosotros y esperamos darle la bienvenida de nuevo muy pronto.
Departamento de Calidad.
Opinión verificada
6/10 Aceptable
María P.
10 feb. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Apartamento maravilloso
El apartamento está fenomenal!! Como en las fotos! Nos alojamos 4 adultos, 3 niños y 1 bebe y nos encantó la casa. Si bien tuvimos incidentes las dos noches del finde que nos quedamos: el viernes dormimos sin persiana en la habitación principal (por estar encajada) y el sábado fue imposible dormir por la fiesta que tenía el vecino, música a tope y muchísima gente en el apartamento de al lado hasta las 3 am…conclusión: el apartamento es ideal pero la estancia puede compliacarse por culpa de los vecinos.
Se hospedó 2 noches en enero de 2022
Opinión verificada
10/10 Excelente
Fco. Javier S.
10 dic. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Buena zona para visitar Madrid
Muy cómodo para visitar Madrid y al lado de la estación de Atocha.
Se hospedó 3 noches en diciembre de 2021
Opinión archivada
10/10 Excelente
Family A.
1 jun. 2017
Un apartamento para realmente vivir Madrid
Un apartamente muy bien decorado, con vistas al cielo (5 piso con balconcillos) y muy bien situado en un barrio familiar con comercios de proximidad (y una farmacia abierta toda la noche a 1 minuto). El museo Reina Sofia, dos supermercados, el metro Atocha, el metro Palos de la frontera y los autobuses 27, 19 estan todos a menos de 5 minutos a pied. Mi marido fue a hacer su jogging al parque del retiro a 5 minutos. Es un apartamento ideal para una familia con hasta cuatro hijos à partir de 6/7 años o tres parejitas, ya que hay tres habitaciones dobles y dos duchas y tres aseos. La cocina esta muy bien equipada con todo lo necesario (frigo grande, horno, micro-ondas, lavaplatos y lavadora). Muy recomendable (aunque como da a una calle con trafico a ciertas personas les puede molestar, pero a nosotros no porque en piso alto).
Respuesta de VrboOwner, el 1 ago. 2023
Estimada cliente, Muchas gracias por compartir su experiencia con nosotros en,es un placer para nosotros saber que ha disfrutado de su estancia en nuestro apartamento y sobretodo dela privilegiada ubicación , Esperamos volver a verle pronto, Un saludo cordial. Genteel Home
Opinión verificada
10/10 Excelente
pierre
5 jun. 2023
Le gustó: Limpieza, servicios, condiciones de la propiedad y comunicación
Anna nous a accueillis et nous a bien informé des particularités concernant l’appartement. Appartement propre et bien tenu. Nous avons vraiment apprécié notre séjour. Endroit bien situé, à côté de la gare de train.
Se hospedó 3 noches en mayo de 2023
Opinión verificada
10/10 Excelente
sonia a.
20 abr. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
👍merci
👍merci beaucoup
Se hospedó 3 noches en abril de 2023
Respuesta de VrboOwner, el 1 ago. 2023
Dear Sonia,
thank you for your kind words about your stay at our apartment. It's truly rewarding to know that our attention to detail and outstanding service helped make your experience a memorable one. We look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Opinión verificada
10/10 Excelente
Patty C.
8 oct. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We used the apartment much more than intended!
We had a very good experience at this rental! Soon after we arrived, we both got sick, so needed to stay inside for the majority of the time! Rented it for 5 people, but the others didn’t come due to our illness. We were so thankful to have plenty of space to stretch out in, prepare our meal, etc!