Oceanfront 12th Floor Escape at North Beach Resort | $300 Free Daily Fun

Thank you for your review! We're happy to hear you enjoyed the condo, its amenities, beautiful views, and the resort overall. We also appreciate your kind words about our communication and are glad to hear you'd stay with us again! We certainly understand your disappointment regarding the construction and wanted to provide some context about the timing of your notification. Your reservation was made on October 8 for an October 10 arrival, just 48 hours before check-in. The resort's construction schedule was communicated to us shortly before your booking, and we were working diligently to notify all affected guests individually in the order their reservations were scheduled to arrive. Given the extremely short window between your booking and arrival, we unfortunately weren't able to reach you until October 11. We sincerely regret that the notification came after your stay had begun. This project is managed entirely by the resort and is outside our control, including the associated noise and temporary pool closures. Regarding check-in, we require guests to stop by our nearby office to verify identification and ensure the registered guest meets our minimum age requirement. This helps protect our property owners and guests against fraudulent or unauthorized bookings. We're glad the process was relatively easy for you! We truly appreciate your recommendation and look forward to welcoming you back for another stay, hopefully without the construction!

Thank you for your review, and we’re glad to hear you had an awesome trip and appreciated our communication! We do wish you had let us know about these concerns during your stay, as we did not receive any reports of them while you were here. We would have been happy to address the housekeeping items right away, and we especially would have wanted to know about a possible ceiling leak so that our team could investigate it immediately. We encourage all of our guests to reach out during their stay if something isn’t right so we have the opportunity to take care of it at the time. Thank you again for staying with us, and we’re glad you otherwise enjoyed your visit!

Thank you for your review. We're glad to hear you enjoyed your stay, appreciated the spacious four-bedroom, four-bathroom layout, and were able to take advantage of the beautiful balcony views. We do wish you had reached out to us during your stay regarding the concerns mentioned in your review. Our team is available throughout each guest's visit, and had we been made aware of any issues with the bathrooms, furnishings, or cleanliness, we would have welcomed the opportunity to investigate and address them while you were here. Guest feedback is important to us, and we appreciate you taking the time to share your experience. We're happy to hear that, overall, you enjoyed your week at the property and hope you'll consider staying with us again in the future.