Una de las propiedades con mejor puntuación de la zonaUna de las propiedades con mejor puntuación de la zona
Aspectos destacados
Diviértete en familia
A las familias les encanta.
Artículos de playa
Una opción poco común: encuentra equipo de playa para pasar los días junto al mar.
Ubicación céntrica
Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
Lugares de interés cercanos
Cerca de Art Walk Bucerías
7 habitaciones6+ baños16 personas
Servicios principales
Alberca privada
Tina de hidromasaje en la propiedad
Estacionamiento en la propiedad disponible
Se aceptan mascotas
Cocina
Lavadora
Explora la zona
Bucerias, NAY
Art Walk Bucerías
Place, Art Walk Bucerías
1 min a pie
Playa Bucerías
Place, Playa Bucerías
3 min a pie
El Tigre Golf at Paradise Village
Place, El Tigre Golf at Paradise Village
16 min a pie
Puerto Vallarta, Jalisco (PVR-A. Internacional Licenciado Gustavo Díaz Ordaz)
Airport, Puerto Vallarta, Jalisco (PVR-A. Internacional Licenciado Gustavo Díaz Ordaz)
33 min en auto
Dónde vas a dormir
7 habitaciones (para 16 personas)
Habitación 1
1 cama King
Habitación 2
1 cama King
Habitación 3
1 cama King
Habitación 4
1 cama King
Habitación 5
1 cama King
Habitación 6
1 cama King
Habitación 7
1 cama King y 1 cuna
6 baños, 1 medio baño
Baño 1
Excusado · Solo regadera
Baño 2
Excusado · Solo regadera · Tina de hidromasaje
Baño 3
Excusado · Solo regadera
Baño 4
Excusado · Solo regadera
Baño 5
Excusado · Solo regadera
Baño 6
Excusado
Baño 7
Excusado · Solo regadera
Ambientes
Deck o patio
Cobertizo o lanai
Cocina
Con balcón
Área de comedor independiente
Área de juegos al aire libre
Jardín
Información de la propiedad
Boutique Villa Steps to Beach!-$99/Room Per Nt Special Incl Staff, Last Minute
Discover the Boutique Beach Lifestyle at Hacienda Camino al Mar, a Fully Staffed 7 BR Main Villa + 3 BR Guest Casita (Can be rented seperately VRBO #325863 or together for 10 BR total). Perfectly situated just a Few Seconds Walk to Miles of Beautiful Beach in the Heart of Bucerias “Zona Dorada”- 10 mi N of the Puerto Vallarta Intl Airport and 8 mi S of Sayulita! Enter the Villa through 100 year old Mesquite doors, hear the trickle of Talavera Mexican Fountains and step back in time. You will be greeted by the Best Hospitality Mexico has to offer with a Cold Margarita and a warm smile. Hacienda Camino al Mar captures the Romance of Old Mexico with over 8000 sq. ft of Elegant Spanish Colonial Style and Modern Conveniences. The Villa was Designed to Enjoy the Ocean Air and to blur the line between Indoors and Out. Take an evening stroll down the Beach and an after dinner dip in the natural Salt Purified Swimming Pool or have a Cocktail and watch the Sunset from the Rooftop Terrace.
Private Staff and Services: • Meal service includes a private cook who will grocery shop and prepare breakfast, dinner and Happy Hour snacks (cost of groceries to be billed to guest). Houseman assists with meal service, poolside bar tending, and setting up items on the beach. • Pantry stocked to your personal needs prior to arrival. • Daily maid service. • Light personal laundry service for small additional fee • Concierge available to arrange a wide variety of tours and dinner reservations.
Villa Amenities: • Private staff of an English speaking houseman, Cook, and maid service 6 days per week 9am-6pm. The staff is off on Sunday and Holidays. Guests reimburse cost of the grocery receipts and any related delivery fees. • 6 air conditioned bedrooms with en suite baths, 7th flex bedroom has a/c. • 6 bedroom suites have king size beds, 7th room has a king or 2 can be split to 2 twins. • ½ block walk to stroll more than 10 miles of beautiful beach. • Heated natural salt water purified swimming pool (32 ft. long X 16 ft wide). • Interior and al fresco dining and living areas. • Talavera Water Fountain and a courtyard/pool area. • Outdoor Beach Shower. • Custom décor from San Miguel de Allende and ambiance with handmade primavera hardwood doors, windows and cabinets. • Gourmet kitchen with granite counter tops, professional gas range, wine bar, and wine fridge. • Satellite T.V. /DVD, High Speed Wireless Internet and fax. • Telephone (free calls to US). • Purified water system throughout. • In- House Spa Services.
Beach and Prime Location: • Beach umbrellas, beach chairs, ice chest, beach picnic, blankets, and towels available at the villa. Paddle and surf boards available for rent. • Houseman can arrange for horseback riding on the beach (or in town), jet skis, sunset sails, fishing, snorkeling, surfing lessons, ATV rentals and more. • Located in the heart of the “Golden Zone” in the sleepy seaside village of Bucerias. • 10 miles north of the Puerto Vallarta, escape the city crowds in “Riviera Nayarit”, easily within reach yet worlds away. • 2 miles to Nuevo Vallarta, 2 miles to the new La Cruz Marina, 8 miles to Punta Mita, 6 miles to surfing in Sayulita, and 10 miles to Puerto Vallarta. Please add 4% credit card fee and $75 US International Credit Card Fee for Non US Credit Card Fee The villa rents checking in or out on a Saturday between November-July with a 5 night minimum stay (with the exception of Holidays and last minute requests). Holidays have a 7 night minimum stay. Please inquire for last minute discounts or smaller group discounts if you need less than 7 bedrooms.
Agrega fechas para ver los precios
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Reservations must be Saturday-Saturday or a 5 night minimum stay arriving or departing on Saturday between November -July.
Información importante
Información importante
No. de propiedad: 203258
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Se permite organizar fiestas y eventos
Nota del anfitrión: Please inquire regarding policies and fees
El anfitrión no indicó si hay detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil
El anfitrión no indicó si hay detector de humo en la propiedad
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
Bucerías
esta villa se encuentra en el área de Zona Dorada en Bucerías, cerca de un parque acuático y cerca de la playa. Aquellos que deseen hacer una actividad pueden ir a Vallarta Adventures y Nayar Vidanta Golf, mientras que quienes quieran apreciar la belleza natural de la zona pueden visitar Bahía de Banderas y Playa Bucerías. ¿Viajas con niños? No te pierdas Los Arroyos Verdes y Splash Parque Acuático Vallarta. En la zona, puedes practicar actividades como paseos en jet ski y buceo, o disfrutar del aire libre mientras haces paseos a caballo y paseos a pie o ciclismo en senderos.
El Tigre Golf at Paradise Village - A 16 min a pie - 1.3 km
Los Arroyos Verdes - A 16 min a pie - 1.3 km
Medios de transporte
Puerto Vallarta, Jalisco (PVR-A. Internacional Licenciado Gustavo Díaz Ordaz) - 21 min en auto
Restaurantes
Karens Place - A 1 min a pie
La Dolce Vita - A 4 min a pie
La Postal - A 4 min a pie
Kensho - A 7 min a pie
Cervecería Buclas - A 11 min a pie
Preguntas frecuentes
¿Hay alberca en Boutique Villa Steps to Beach!-$99/Room Per Nt Special Incl Staff, Last Minute ?
Sí, la propiedad cuenta con alberca al aire libre. Podrás disfrutar de albercas climatizadas.
¿Cuánto cuesta hospedarse en Boutique Villa Steps to Beach!-$99/Room Per Nt Special Incl Staff, Last Minute ?
Al 1 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Boutique Villa Steps to Beach!-$99/Room Per Nt Special Incl Staff, Last Minute el 2 oct. 2026 serán a partir de $15,803 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿Boutique Villa Steps to Beach!-$99/Room Per Nt Special Incl Staff, Last Minute acepta mascotas?
Sí, se aceptan mascotas en la propiedad. Es posible que apliquen restricciones. Comunícate con la propiedad para conocer más detalles.
¿Cuánto cuesta el estacionamiento en Boutique Villa Steps to Beach!-$99/Room Per Nt Special Incl Staff, Last Minute ?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en Boutique Villa Steps to Beach!-$99/Room Per Nt Special Incl Staff, Last Minute ?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en Boutique Villa Steps to Beach!-$99/Room Per Nt Special Incl Staff, Last Minute ?
El check-out es a las 10:30.
¿Dónde se encuentra Boutique Villa Steps to Beach!-$99/Room Per Nt Special Incl Staff, Last Minute ?
Esta villa para toda la familia de Bucerías, junto al mar, queda a unos pasos de Art Walk Bucerías, Bahía de Banderas y Playa Bucerías. Playa Nuevo Vallarta se encuentra a 4.9 km (3 mi).
Opiniones
10
Excepcional
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 109 de 112 opiniones
10 - Excelente
109
Puntuación de 8, es decir, Bueno. Basada en 3 de 112 opiniones
8 - Bueno
3
Puntuación de 6, es decir, Aceptable. Basada en 0 de 112 opiniones
6 - Aceptable
0
Puntuación de 4, es decir, Malo. Basada en 0 de 112 opiniones
4 - Malo
0
Puntuación de 2, es decir, Terrible. Basada en 0 de 112 opiniones
2 - Terrible
0
10/10
Limpieza
10/10
Check-in
9.8/10
Comunicación
9.8/10
Ubicación
10/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Terri G.
15 jun. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house was gorgeous and comfortable and thoughtfully stocked, but it was the staff that made the stay beyond imagination. Karen prepared beautiful and delicious meals, Ivan made us drinks (over and over) and took care of every need and Angelita kept everything spotless and helped with cooking and serving. What an incredible treat of a lifetime!
Se hospedó 6 noches en junio de 2026
Respuesta de VrboOwner, el 15 jun. 2026
We are incredibly grateful to hear this was the trip of a lifetime for your family and that you enjoyed the service provided by our wonderful staff! Thank you for being amazing guests and we look forward to welcoming you back next time!
Opinión verificada
10/10 Excelente
Barrett W.
30 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house was beautiful and staff so great. We loved the little town of Bucerias and will definitely be back.
Se hospedó 4 noches en diciembre de 2025
Opinión verificada
10/10 Excelente
Lucia S.
15 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The was the most fabulous place to stay! Beautiful home, lovely staff who were super attentive, and only 1 block from the beach. Our group of 11 adults had the best vacation ever and we are already planning our return!
Se hospedó 4 noches en diciembre de 2025
Opinión verificada
10/10 Excelente
Cliente verificado
24 ene. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The pool was perfect for the kids after a day at the beach! Evon and all the staff were great! Meals were delicious! They anticipated our every need!
Se hospedó 6 noches en enero de 2026
Opinión verificada
10/10 Excelente
Ellen L.
18 ene. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
This was the perfect villa for our large family. The kids loved the pool and the adults were able to relax, knowing the kids were safe in the private area. Host and staff were incredible! Every need was met and expectations far exceeded.
Se hospedó 5 noches en enero de 2026
Opinión verificada
8/10 Buena
Debra G.
15 mar. 2026
Le gustó: Limpieza y check-in
The mattresses on the two king beds need replacing, very soft.Too soft to sleep well..a few of the light bulbs need fixing or replacing, some did not turn on at all. There was hot water in most bathrooms but not all. The wifi worked for the first few days, then stopped working well.The staff was attentive most of time and the food was wonderful.
Se hospedó 7 noches en febrero de 2026
Opinión verificada
10/10 Excelente
Marco L.
7 oct. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great stay
Cooks and service made the experience
Se hospedó 4 noches en octubre de 2024
Opinión verificada
10/10 Excelente
Debbie W.
2 abr. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Girls' Getaway
Great location, staff was amazing. Everything was great!
Se hospedó 5 noches en marzo de 2025
Opinión verificada
10/10 Excelente
Luis R.
11 oct. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house is so beautiful and spacious and the rooms are amazing. The staff made our experience so much better, Karen, Angelica, and Ivan were amazing. We will be returning to this property for more years to come. Please if you are able to stay here please do you will not regret it
Se hospedó 3 noches en octubre de 2025
Opinión verificada
10/10 Excelente
Lance B.
23 jun. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful Stay
Excellent staff, superior cleanliness, very good cooking… mango/shrimp salad, fried whole snapper, crab enchiladas. Prime location near the beach. Well consider staying again.
Se hospedó 4 noches en junio de 2024
Opinión verificada
10/10 Excelente
Imani M.
1 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The staff was incredible! Loved the location! My group had a great time, only thing I would say is they need to update the info they send beforehand with things to know such as where ATM is, WiFi password, etc. but these were very small things. Otherwise, incredible!
Se hospedó 3 noches en julio de 2025
Respuesta de VrboOwner, el 2 ago. 2025
I’m so happy to hear your group had an incredible time Imani! Thank you for your feedback, I will make sure the wifi password details get updated right now! 😊
Opinión verificada
10/10 Excelente
Alvin O.
26 ene. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
2022 Vaca!
12 of us traveled and stayed at this Villa and will be back! Staff was incredible and the property was as advertised! Kudos to Miguel!!
Se hospedó 6 noches en enero de 2022
Opinión verificada
10/10 Excelente
Joan H.
18 may. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great place for a family group!
We were 3 generations with 6 kids 11 and under. Lots of space for everyone, great staff who looked after us well and cooked great meals that catered to everyone's tastes. The place is in a great location close to the beach, lots of restaurants (although we ate in most of the time). The place is very much designed for seamless inside/ outside living as advertized. Highly recommend for a family vacation.
Se hospedó 10 noches en mayo de 2024
Respuesta de VrboOwner, el 19 may. 2024
Thank you so much for your lovely review!
We’re so happy your family enjoyed your stay and we look forward to welcoming you back soon!
Opinión verificada
10/10 Excelente
Chris P.
4 jun. 2023
Le gustó: Limpieza, check-in, comunicaci ón, ubicación y veracidad del anuncio
Bucerias Stay
Miguel was very helpful and friendly and always available. The staff kept the rooms and common areas very clean and the food was absolutely delicious! Miguel also made some great mixed drinks and had good recommendations for outside events. The house and pool are awesome. Great trip!
Se hospedó 5 noches en mayo de 2023
Opinión verificada
10/10 Excelente
Gina S.
16 ene. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Fantastic week!
We had the best week in this house as a group of friends and couples. The staff was amazing, attentive and so nice to all of us. The food was incredible and there was nothing that could have been better. I don’t think the photos do the property the justice it deserves - each large suite was well appointed and comfortable.
Se hospedó 7 noches en enero de 2024
Respuesta de VrboOwner, el 17 ene. 2024
We are so happy you had a great week enjoying the villa with your friends and family! Thank you for entrusting us with your vacation plans and we look forward to welcoming you back soon!
Opinión verificada
10/10 Excelente
Victor R.
17 abr. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing time!
This was our second time at the property and, as it was last time, it was amazing. The home was so beautiful, and the staff was perfect. The pool, the location, the food, everything! It was exactly what we’d hoped — a restful, rejuvenating, fun time. Lots of time spent at the beach, in the pool, exploring Bucerias. We can’t wait until our next time back at Hacienda Camino al Mar!
Se hospedó 7 noches en abril de 2023
Opinión verificada
10/10 Excelente
Murray S.
2 abr. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
My review
Everything was wonderful. The staff, the food, the location and the margaritas were excellent. Hope to return next year. I have been coming to the PV area for 20 years and my adult children said this was the best for everything.
Se hospedó 7 noches en marzo de 2023
Opinión verificada
10/10 Excelente
Lisbet M.
29 mar. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Family Gathering
Our group ranged in age from 1 to 80 and everyone had a great time. The property is beautiful and we had a perfect amount of space. Some family members had not seen each other for quite a while and new happy memories were created around the pool and at the long table enjoying the great meals served by Miguel and the rest of the staff.
The location is perfect and allows for everyone to enjoy their visit whether it is a visit to the beach, the local market, stores or bars and restaurants.
We would highly recommend a stay here.
Se hospedó 7 noches en marzo de 2023
Opinión verificada
10/10 Excelente
Katherine M.
20 mar. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
3 words…Miguel, Angie, Olga!
Miguel, Angie and Olga make this rental unforgettable. From the moment you walk in you are family. They go above and beyond to give their guests an absolutely incredible experience.
Se hospedó 7 noches en febrero de 2023
Opinión verificada
10/10 Excelente
Kevin C.
25 ene. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
2nd Amazing Stay Here.
This was our 2nd amazing stay here at the house. One reason we came back was the house and location - few mins walk to the beach and a short walk to the Bucerias market and central to many restaurants in the area. The house itself is beautiful and very nice to have ensuite bathrooms in all the rooms. Another big reason we came back was the staff - they were phenomenal. every meal was delicious, our rooms were cleaned daily, and we were taken care like family. highly recommend this place to every one, just don't book the dates we are going!
Se hospedó 7 noches en enero de 2023
Respuesta de VrboOwner, el 25 ene. 2023
Thank you so much for your wonderful review! We are very grateful to host such a fun loving family and we look forward to welcoming you back to your home in Bucerias next year!
Opinión verificada
8/10 Buena
Brigid H.
5 may. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The team at the hacienda deserve 10 stars
The Hacienda is fantastic! Upon entry it is like entering a dream - everything looks and is inviting and brilliantly clean! Being met at the door and helped by the staff was nothing short of outstanding! The food, service, help, care and kindness given by the staff was outstanding and they deserve 10 stars! Bucerias is not the prettiest location but it is safe, nice restaurants nearby and the beach extremely close… the beach is huge, the waves or current too strong (in April) for young children and we are spoilt in Australia with abundance of beautiful beaches so this one was not comparable.
Thank you Sergio, Maria and Angela for making our stay so relaxing and wonderful!
Se hospedó 7 noches en abril de 2024
Opinión verificada
10/10 Excelente
Nishant V.
17 oct. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Doesn't get any better than this!
Everything was great. House itself was wonderful. Amazing details. Plenty of private space. But the staff take the experience to a different level. Super attentive. Gracious. Fantastic food.
Never stayed somewhere with full service like this before. Thought it would be weird having other people in our house. But Miguel, Angela, and Olga are so unobtrusive.
The location is good. Easy walking to a number of shops and restaurants. Cafe and sports bar immediately next door. Conveniences without being in the middle of hustle and bustle.
Se hospedó 5 noches en octubre de 2022
Respuesta de VrboOwner, el 17 oct. 2022
Thank you so much for taking a moment to share your experience! I’m so happy you enjoyed your stay, the staff, and location! We look forward to welcoming you back soon!
Opinión verificada
10/10 Excelente
Kristi W.
18 feb. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing!
We were 6 couples who stayed here for a week. I would highly recommend! The staff were always cheerful and so very helpful! Miguel took very good care of us, helping with carrying/setup on beach days (even delivering beverages one afternoon!), driving to banks to help exchange monies, arranging transportation for outings, and keeping us well stocked. Olga’s food choices and meal preparations were FANTASTIC! So delicious, and the family style around the table made for some great memories! YAY! Angelica kept us neat and tidy without ever being intrusive and her smile lights up a room! There was plenty of space for the 12 of us without feeling crowded! We swam in the pool and also enjoyed the rooftop area! I feel safe saying that we would all return to this hacienda!
Se hospedó 7 noches en febrero de 2023
Respuesta de VrboOwner, el 19 feb. 2023
Thank you so much for your great review! We are thrilled to hear you had a wonderful week and we look forward to welcoming you back soon! :)
Opinión verificada
10/10 Excelente
Lisa S.
20 feb. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Family Vacation
We were a family of 15. Adults and small children. The house was spacious and comfortable . The totally private warm pool and outdoor earring area were amazing ! Just one block from the beach with chairs and boogie boards available . The house is steps away from all sorts of restaurants and shopping with an atm just around the corner
. What really makes this the best place to stay is Miguel , Olga and Angie.
Miguel speaks great English and will make sure you have everything you need and want as well as help you make arrangements for excursions and transportation. He is a delightful person .
The food was amazing and we never ate out because we could eat amazing Mexican food in the comfort of our beautiful Hacienda.
Thank you to the wonderful staff for making this such a memorable family vacation for us.
We will be back.
Se hospedó 7 noches en febrero de 2023
Opinión verificada
10/10 Excelente
Diana R.
23 nov. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Family Getaway
We spent a week at this lovely villa, and it was the perfect space for our family of ten. Each well-sized bedroom came with its own ensuite, providing everyone with a private retreat. The outdoor area was beautifully equipped, and the large open-air dining space became our favorite spot for family meals.
What truly made this villa feel like a home away from home, however, was the incredible staff. Karen, Marian, and Nazlyn were outstanding. They went above and beyond to accommodate all our requests, from personalized food choices to flexible meal times, all while maintaining impeccable cleanliness throughout the villa. Their attention to detail and warm hospitality made our stay unforgettable.
My only suggestion would be to improve the lighting around the outdoor dining table. The installed floor lights weren’t working, which made it challenging to play games in the evenings. Other than that small detail, it was an exceptional week!
Se hospedó 6 noches en noviembre de 2024
Acerca del anfitrión
Anfitrión: Shayne Holloway
Idiomas:
inglés, español
Anfitrión Premium
Se distingue por ofrecer una buena experiencia a sus huéspedes