RE: CLEANLINESS...
Overall the place looked very clean but when we wiped up a few coffee grounds on the kitchen floor, the paper towel was black... so the floor had been swept or vacuumed but it looked like it has never actually been washed! The vinyl flooring is forgiving but that does not mean you should not wash the floor.
RE: COMMUNICATION...
There were a RIDICULOUS amount of emails from the concierge service, on behalf of the host. It was beyond annoying. That said, The host, Amanda was always prompt in her responses.
RE: ADDITIONAL FEES...
We had to pay a $25.00 nonrefundable damage deposit! What was that, other than a cash grab?! First, if it is nonrefundable, then it is NOT a deposit! Second, we are very careful and clean guests so we thought this was wrong to ask us to pay for less mindful and disrespectful behavior of others.
RE: COMFORT...
The sound of the air conditioner extremely loud in the lower level where you sleep.
RE: OUR CHECK OUT...
Prior to check out I received an email request to take out the garbage, run the dishwasher, and throw in a load of laundry. I have never heard of this! Why would any one choose to stay in a short stay rental over a hotel?
Lastly, the business license posted on the wall a the entrance had expired. During our visit to Kelowna, friends told us that it is now actually illegal to operate short term rentals in Kelowna.
So overall, not the best experience.