Descansa y relájate en una alberca destacada por los huéspedes.
Juegos
Una opción poco común: disfruta de una gran variedad de juegos disponibles en la propiedad.
Ubicación céntrica
Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
Lugares de interés cercanos
Cerca de Parque Kamaole Beach
2 habitaciones2 baños4 personas
Servicios principales
Balcón
Acceso al parque acuático
Alberca
Asador
Aire acondicionado
Refrigerador
Explora la zona
Kihei, HI
Parque Kamaole Beach 2
Place, Parque Kamaole Beach 2
3 min a pie
Parque Kamaole Beach 3
Place, Parque Kamaole Beach 3
9 min a pie
Parque Kamaole Beach
Place, Parque Kamaole Beach
10 min a pie
Kahului, HI (OGG)
Airport, Kahului, HI (OGG)
25 min en auto
Habitaciones y camas
2 habitaciones (para 4 personas)
Habitación 1
1 cama King
Habitación 2
2 camas individuales
2 baños
Baño 1
Excusado · Solo regadera
Baño 2
Tina o regadera · Excusado
Ambientes
Deck o patio
Cobertizo o lanai
Cocina
Oficina
Con balcón
Jardín
Información de la propiedad
King Bed, Pool, Walk to Beach 1st Floor, AC, Wi-Fi
"Storms Pass, Paradise Awaits - Plan Your Maui Getaway Today! Book Now!!!".
Kihei Akahi Resort Unit B103 - Garden Views and Large Lanai Ground Level Easy walk to Pool and Beach
Window AC in living room only.
Please review the property description and pictures carefully prior to booking, and call/email if you have any questions. We want to ensure you have a wonderful experience with us.
Kihei Akahi Resort B103 - Garden View Two Bedroom Two Bath 879 sq. ft. condo. This upgraded home is ground level so you can walk to the lawn, nearby pool and BBQ area. The beautiful beach, Kama'ole Beach Park II, is a one-minute walk from the condo front door to the sand! The large patio lanai is surrounded by lush tropical landscape. It is a picture-perfect setting to enjoy morning coffee, lunch or dinner. Ideal for your family vacation.
Full kitchen with dishes, cutlery, cooking utensils, oils, spices, condiments, and much more! Dining area, living room, large flat-screen TV, and free basic cable channels. Secure Wi-Fi Internet for your devices 5G speed (400 Mb/s). Free local calls, USA mainland, and Canada.
PLEASE NOTE: We are in the process of replacing the washer/dryer and the AC.
The master suite has a King size bed and ensuite bathroom. The second bedroom has 2 twin beds and small flat screen TV with free basic cable channels.
Everything you need to live comfortably in your home away from home includes a Keurig coffee maker, bed linens, bath towels, beach towels, beach chairs, beach toys, and a cooler. Just pack your personal toiletry items, clothing, and food.
The Kihei Akahi Resort offers: * Elevators on the property * Two swimming pools with lounge chairs and a bathroom with showers * Tennis court and Pickleball court * BBQ area at both pools with sink, refrigerator, tables, and chairs for outdoor dining. * Lush tropical landscaping * Convenient location directly across from Kama'ole Beach Park II and minutes away from Wailea and Keawakapu Beach * Just 25-30 min drive from Kahului Airport
Maximum occupancy: 4 guests Check-in: 4:00 PM Check-out: 11:00 AM
Booking Info & Policies: * Please always review the property description and photos carefully before booking. * Early check-in and late check-out must be requested in advance and is subject to availability. * Unit is Privately-owned and is operated in full compliance with Hawaii law. * Guests are subject to any future State of Hawaii tax increases. * General Excise (GE) and Transient Accommodations (TA) taxes collected and submitted to the State of Hawaii. * Reach out via phone or email with any questions - we're happy to help ensure you have a wonderful stay!
Other Important Notes: * Non-smoking in the condo, including lanai and hallways. A $500 fine + damage costs if violated. A designated outdoor smoking area is available. * Guest will be charged for extra cleaning if the unit is left excessively dirty or damaged the unit beyond normal wear and tear. * A $200 fee will be charged for the replacement of a lost key. * Unauthorized early check-in or late check-out may incur an additional night's charge.
Cancellation Policy: * Please refer to the cancellation terms listed on the platform you booked with for full details. * All cancellations must be submitted in writing or via email and must be processed through the same platform where the reservation was made. * We highly recommend purchasing travel insurance to protect against unexpected changes to your travel plans.
Agrega fechas para ver los precios
Propiedades similares
Maui Banyan 1BR one block from The Cove beach, summer deal
Kihei Sur
Maui Banyan 1BR one block from The Cove beach, summer deal
Número de registro de propiedad: 2390200010011, TA-006-461-4400-01, 390200010011, GE-006-461-4400-01
No. de propiedad: 2227098vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión no indicó si hay detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye botiquín de primeros auxilios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
Kihei
Este condominio se encuentra junto al mar, en South Kihei, Kihei. Aquellos que deseen hacer una actividad pueden ir a Kihei Boat Ramp y Regency Kihei Cinemas, mientras que quienes deseen conocer los puntos de interés del área pueden optar por Hawaiian Islands Humpback Whale National Marine Sanctuary Headquarters y Schaefer International Gallery. ¿Buscas diversión? Puedes salir una noche a Grand Wailea y da Playground Maui. En la zona, puedes practicar actividades como paseos en jet ski y buceo, o disfrutar del aire libre mientras haces ciclismo de montaña y tours ecológicos.
Kihei, HI
Qué hay cerca
Parque Kamaole Beach 2 - A 3 min a pie - 0.3 km
Parque Kamaole Beach 3 - A 9 min a pie - 0.8 km
Parque Kamaole Beach - A 10 min a pie - 0.9 km
Charley Young Beach - A 14 min a pie - 1.2 km
Playa Keawakapu - A 3 min en auto - 2.7 km
Medios de transporte
Kahului, HI (OGG) - 28 min en auto
Restaurantes
Kihei Caffe - A 14 min a pie
Coconut's Fish Cafe - A 6 min a pie
Thai Mee Up - A 3 min en auto
Fred's Mexican Cafe - A 3 min a pie
Reefs real Fruit Ice Cream - A 3 min en auto
Preguntas frecuentes
¿Hay alberca en King Bed, Pool, Walk to Beach 1st Floor, AC, Wi-Fi?
Sí, la propiedad cuenta con alberca.
¿Cuánto cuesta hospedarse en King Bed, Pool, Walk to Beach 1st Floor, AC, Wi-Fi?
Al 1 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en King Bed, Pool, Walk to Beach 1st Floor, AC, Wi-Fi el 1 jul. 2027 serán a partir de $5,496 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿King Bed, Pool, Walk to Beach 1st Floor, AC, Wi-Fi acepta mascotas?
No, la propiedad no acepta mascotas.
¿Cuánto cuesta el estacionamiento en King Bed, Pool, Walk to Beach 1st Floor, AC, Wi-Fi?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en King Bed, Pool, Walk to Beach 1st Floor, AC, Wi-Fi?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en King Bed, Pool, Walk to Beach 1st Floor, AC, Wi-Fi?
El check-out es a las 11:00.
¿Dónde se encuentra King Bed, Pool, Walk to Beach 1st Floor, AC, Wi-Fi?
Este condominio se encuentra en South Kihei, a 10 minutos a pie de Parque Kamaole Beach 2 y Parque Kamaole Beach 3. Parque Kamaole Beach y Charley Young Beach también se encuentran a 15 minutos.
Opiniones
9.4
Excepcional
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 24 de 31 opiniones
10 - Excelente
24
Puntuación de 8, es decir, Bueno. Basada en 4 de 31 opiniones
8 - Bueno
4
Puntuación de 6, es decir, Aceptable. Basada en 1 de 31 opiniones
6 - Aceptable
1
Puntuación de 4, es decir, Malo. Basada en 2 de 31 opiniones
4 - Malo
2
Puntuación de 2, es decir, Terrible. Basada en 0 de 31 opiniones
2 - Terrible
0
9.2/10
Limpieza
10/10
Check-in
9.6/10
Comunicación
10/10
Ubicación
9.8/10
Veracidad del anuncio
Opiniones
Opinión verificada
6/10 Aceptable
Mark
14 ago. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Nothing to add.
Se hospedó 11 noches en agosto de 2026
Respuesta de VrboOwner, el 18 ago. 2026
Thank you for staying with us. We appreciate you taking the time to leave a review. We’re always striving to provide a great experience for our guests and would have been happy to address any concerns during your stay had we known. We hope you enjoyed your time on the island overall!
Opinión verificada
10/10 Excelente
David S.
12 jul. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
First floor with patio was an outstanding benefit. The entire family had a blast. No AC in rooms but there are fans to push the cooler air (from AC in living room) into the rooms. Kitchen is lightly stocked. Near some great restaurants and an outstanding beach.
Se hospedó 9 noches en junio de 2026
Respuesta de VrboOwner, el 15 jul. 2026
Mahalo for your review! We're so glad your family had a blast and that you enjoyed the convenience of the ground-floor patio. It's a great spot to relax and makes it easy to step outside and enjoy the beautiful surroundings.
We're happy to hear you enjoyed the nearby restaurants and the outstanding beach. We so appreciate your feedback!
Thank you for choosing to stay with us. We hope to welcome you and your family back for another Maui getaway!
Opinión verificada
10/10 Excelente
DeAnn S.
16 feb. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location beach & shops within a few minutes walking. The islands had a huge storm front come through for many days during our stay, due to the location in Kihei we never lost electricity while many parts of Maui had multi-day outages. The complex feels safe and secure in all regards.
Se hospedó 10 noches en febrero de 2026
Respuesta de VrboOwner, el 5 mar. 2026
Mahalo nui for your review, we appreciate it! It was lovely to host you and hope to see you again soon, aloha!
Opinión verificada
10/10 Excelente
Tara S.
16 dic. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
A great place to stay
We really enjoyed the location and all of the available beach equipment that was included with the stay
Se hospedó 9 noches en diciembre de 2024
Respuesta de VrboOwner, el 17 dic. 2024
That's great, mahalo for saying so! We hope to host you again, aloha!
Opinión verificada
10/10 Excelente
Dustin B.
28 dic. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great place, great location
Our family had a wonderful experience, would definitely stay again
Se hospedó 7 noches en diciembre de 2021
Respuesta de VrboOwner, el 17 ene. 2022
We're happy you all had a good time! We hope to see you next time too. Lots of aloha!
Opinión verificada
10/10 Excelente
Maggie w.
23 jul. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great family rental
We enjoyed this place!
Great location for sunrise and sunsets! Restaurants and shops easy to get to. Easy drive to many tourist locations as well!
Se hospedó 3 noches en julio de 2023
Respuesta de VrboOwner, el 1 ago. 2023
Mahalo for a wonderful review! We are so happy to have hosted you, aloha!
Opinión verificada
8/10 Buena
Shannon W.
31 mar. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Location
Location was great
Se hospedó 14 noches en marzo de 2021
Respuesta de VrboOwner, el 10 jun. 2021
Aloha Shannon. Mahalo for your review and for choosing our condo. I’m happy that you loved the location and I’m looking forward to having you again.
Opinión verificada
10/10 Excelente
Kevin N.
15 ene. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Fantastic Condo
Great place, great location. All the amenities you need. Would definitely stay here again.
Se hospedó 7 noches en enero de 2022
Respuesta de VrboOwner, el 17 ene. 2022
Great to hear! We're so glad you enjoyed your time with us. Take good care!
Opinión verificada
10/10 Excelente
Lisa G.
21 sep. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location
Nice clean unit close to beach and shopping. Had everything we needed for our stay. Mahalo!
Se hospedó 9 noches en septiembre de 2021
Respuesta de VrboOwner, el 29 sep. 2021
Aloha Lisa, mahalo for your review and for staying with us. We look forward to your next visit to Maui. Stay safe!
Opinión verificada
10/10 Excelente
jennifer m.
27 abr. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great value
Location is key for a family holiday and this condo has it. You can slow down to island time with everything a short stroll away, including a great beach just across the street.
Se hospedó 8 noches en abril de 2023
Respuesta de VrboOwner, el 29 abr. 2023
Amazing! SO happy you enjoyed your time here with us, come again soon!
Opinión verificada
10/10 Excelente
Hisham M.
2 oct. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
First Time Maui Visit
My family & I were very happy with the accommodations, everything was communicated clearly which made our stay that much more amazing. Great location, great price & just outstanding all around.
Se hospedó 8 noches en septiembre de 2022
Respuesta de VrboOwner, el 3 oct. 2022
Mahalo Hisham! We hope you and your family had a wonderful stay!
Opinión verificada
10/10 Excelente
Kevin S.
28 feb. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Kihei condo
Good sized place, very close to the beach. It has all you need for the beach.
We would rent there again.
Se hospedó 9 noches en febrero de 2023
Respuesta de VrboOwner, el 28 feb. 2023
We are so glad you had a great stay! We hope to host you again in the future! Mahalo!
Opinión verificada
10/10 Excelente
Julie C.
18 nov. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Always nice here
Easy check in. always friendly people all around.
Se hospedó 7 noches en noviembre de 2022
Respuesta de VrboOwner, el 19 nov. 2022
Mahalo, friendly is good! Glad you had a good stay, come again soon!
Opinión verificada
10/10 Excelente
Suzanne C.
18 jul. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful return visit
We loved our second visit to Kihei Akahi. We loved spending time with other families and sharing the space and sense of community in the courtyard. We loved the pool. The location can't be beat.
Se hospedó 14 noches en julio de 2023
Respuesta de VrboOwner, el 17 sep. 2023
We love this review! What a great snapshot of what it's like to stay in this unit. Thanks so much for your lovely words, see you again soon!
Opinión verificada
10/10 Excelente
Andrew D.
8 may. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Kihei Akahi
This was a great place to stay! We loved the close beach access and pools. The unit has plenty of beach toys and chairs. The kitchen is well equipped with plenty of coffee making options, pots, etc.
Se hospedó 8 noches en abril de 2023
Respuesta de VrboOwner, el 8 may. 2023
Hearing this really makes us happy. Thank you and hope to welcome you again. Take care!
Opinión verificada
10/10 Excelente
Christal K.
31 oct. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing location
We had a wonderful stay at Kihei Ahaki and enjoyed this first floor condo. The green space access was amazing for our kids to explore and the condo came with so many beach accessories (towels, umbrellas, beach blanket, beach toys, floaties, cooler and more!) that it made beach days much easier. The condo itself, though slightly dated had everything needed for a wonderful family vacation! We would absolutely stay here again!
Se hospedó 14 noches en octubre de 2024
Opinión verificada
10/10 Excelente
Samanta D.
18 may. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Absolutely perfect!
As a family of 4 with two young kids this was the perfect place to stay. The courtyard was great for the kids to play and their was shade on the patio for a good portion of the day. The room was clean and had everything you could need.
Location is great as it’s close to beach and shops. Would 100% stay again.
Se hospedó 9 noches en abril de 2023
Respuesta de VrboOwner, el 19 may. 2023
Awesome, please do come stay again! We are so happy to hear this, mahalo for the great review!
Opinión verificada
10/10 Excelente
Nicki D.
3 may. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing stay!
This was the second year in a row we have stayed in this beautiful place! The location is amazing, the property is beautiful and we love bbq dinners at the pool! We had everything we needed including beach chairs and umbrellas! No complaints! When we had a small issue with the wifi we had quick communication and the issue was resolved!
Highly recommend!
Se hospedó 11 noches en abril de 2024
Respuesta de VrboOwner, el 7 may. 2024
Thank you so much for leaving such a great review! We love it! And appreciate you, come back any time!
Opinión verificada
8/10 Buena
Susan B.
8 mar. 2024
Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio
B103
Great location, lots of room. On holidays so not impressed about being asked to do laundry.
Grounds well kept, staff friendly.
Se hospedó 14 noches en febrero de 2024
Respuesta de VrboOwner, el 16 mar. 2024
Aloha Susan, thank you for your honest review. About the laundry, it is not obligatory and we mentioned in our checkout instructions that only if you have time before your flight. We appreciate you leaving the unit in good condition and hope to host you again.
Opinión verificada
8/10 Buena
Deanna K.
7 jun. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great condo by the beach!
We enjoyed our stay in this ground level, cozy condo, just a 60 second walk to the beach! Perfect for a family, we took full advantage of the kitchen by cooking dinners and used the cooler to pack sandwiches for the road as we explored the island. Comfortable AC - we were worried about the bedrooms being hot but they cooled down very quickly with the ceiling fans and AC unit in the living room. Kids used the boogie board and sand toys provided. We walked to the shops/restaurants nearby just about every day - cute little beach town.
Se hospedó 8 noches en mayo de 2022
Respuesta de VrboOwner, el 7 jun. 2022
Great review of the property, mahalo! We're happy you enjoyed the space and the island. See you again soon! Aloha
Opinión verificada
10/10 Excelente
Patsy F.
26 jun. 2023
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
No le gustó: Comunicación
Maui
Great location, nice property. Spare room beds not great for larger adults. Property manager seems to hate his job! Not very polite and no skills with people. Pool rules are a bit on the old adult side. I have never seen no "marco polo" posted at a pool before.
Se hospedó 8 noches en junio de 2023
Respuesta de VrboOwner, el 15 sep. 2023
Thank you for your review and I will relay this info to the Kihei Akahi Office about their manager. Take care!
Opinión verificada
10/10 Excelente
Amanda C.
27 abr. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We love this unit!
We had a wonderful week in B103. Our family of four didn't want for anything. Sufficient toilet paper, dish soap, laundry detergent, dishes, towels and comfortable beds. Other pluses include the ground floor access which was great for leaving wet and sandy items on the patio, hooks on the patio wall to neatly dry wet items, access to the lawn via the patio, close parking spot, clean pool. And of course you can't beat Kam II across the street, ABC Store w/i walking distance and proximity to Wailea. Smooth booking via Maui Vision. The manager also addressed the plumbing problem we encountered promptly during our stay.
Se hospedó 7 noches en abril de 2022
Respuesta de VrboOwner, el 29 may. 2022
Mahalo for such a wonderful review, we're very happy to hear you've enjoyed yourself! We certainly hope to see you again, aloha!
Opinión verificada
4/10 Mala
Diane M.
10 ago. 2023
Le gustó: Check-in, comunicación, ubicación
Not so happy place in maui
First the place was very small. If I had a husband we wouldn’t all had fit in the living room. Dishwasher didn’t work tv was not working all the time. Then after you require a cleaning fee they leave a note asking to help maid service by doing wash before leaving. Incredible.
Se hospedó 8 noches en agosto de 2023
Respuesta de VrboOwner, el 17 oct. 2023
Mahalo for sharing your feedback with us. We truly appreciate your insights. During your stay, we did have the chance to connect, and at that time, there was no mention of any issues with the dishwasher. Our conversation also touched upon the TV situation. You kindly mentioned that your son would attempt to re-program the bedroom remote, and that was the last update we received regarding it.
Regarding the TV in the living room, you noted that it had a line through it, but it remained usable. We understand that you found it acceptable given the circumstances.
As a smaller company with independent housekeepers managing multiple units, we don't operate like larger hotel chains with on-site cleaning staff available around the clock. Hence, we kindly request our guests, if possible, to help with small tasks like starting a load of laundry before their departure, particularly if time permits before their flight. Similarly, we encourage guests to take out the trash and do their dishes, as these practices assist us in maintaining a pest-free environment in the tropical setting.
The issues you've highlighted are of great importance to us, and we're committed to addressing them promptly. Our team will diligently work on resolving the reported concerns before our next guests' arrival.
Once again, thank you for your feedback. We value your input as it helps us improve our services. Please don't hesitate to reach out if you have any further comments or questions. We wish you all the best. Mahalo!
Opinión verificada
4/10 Mala
Moira O.
13 jul. 2023
Le gustó: Check-in, ubicación, veracidad del anuncio
No le gustó: Limpieza y comunicación
Old ripped towels and not detail cleaned.
I am super disappointed with the communication of the management company as well as the amenities in this property. Our stay was only three nights. We arrived late the first night and showered with towels that looked like they were 20 years old and pilling. The sheets on my bed smelt like they weren’t washed. On day two we went to use the beach towels and they were ripped and torn. We loaded dishes into the dishwasher and inside was super dirty. We also noticed the light fixtures super dirty, and our feet were turning black from walking around from the time we arrived. I emailed the management company to let them know and they said they were sorry but they had back to back turnarounds and the cleaners were rushed. They would get back to me ASAP. They didn’t. I sent a follow up email asking for our cleaning fee back. They responded saying that since I didn’t send them an email within 24 hours they would not do anything and I was not allowed to post a review in retaliation. I let them know that I would state the facts and let my photos speak for themselves. I have followed up many times with them and they have not answered any of my emails. They need new cleaners, new body towels, beach towels, and to clean their beach chairs. They also need to make sure they put dishwasher pods if they want you to use the dishwasher. If you choose to stay here, bring your own towels, bedding, chairs and prepare to clean the floor before you walk around
Se hospedó 3 noches en junio de 2023
Respuesta de VrboOwner, el 17 sep. 2023
Mahalo for your feedback, we appreciate it; however, as stated to you previously with regard to the timing of your complaint, it is expected that a cleaning/maintenance complaint be reported within 24 hours of check-in. It's really difficult for us to assess who's responsible for the dirt etc. when it's the end of your stay. We weren't given the opportunity to rectify the issue for you as you only reported it the day before you were to check out. We absolutely would have sent the housekeeper to verify and to touch up the unit for you etc.
Per VRBO review guidelines: "Users cannot post a review or response for the direct purpose of forcing the other party to pay or return funds as that is not beneficial to the community as a whole." Throughout all your emails to us, you were threatening to leave us a bad review if we didn't return your cleaning fee. This is considered extortion. As it was impossible for us to assess based on the timing of your complaint, we made the decision not to. As per the platform's guidelines, the guest is to reach out to us within 24 hours of any issues regarding cleanliness so we can verify the complaint and take action as needed and make things right.
We've since replaced the few towels you mentioned that were looking dated. Mahalo for mentioning that, it is our aim to constantly improve all the units we manage. We rarely if ever receive a complaint for this housekeeper or this unit.
Take good care and mahalo.
Opinión verificada
10/10 Excelente
Nadine H.
2 ago. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Perfect for our family!
This place was perfect! Walking distance to the beach, to the general store, The Cinnamon Bun (yum!), restaurants, etc. Newer appliances, beach chairs, boogie boards, tennis racquets, extra towels, cooler, icepacks, umbrella - everything you need! I loved the sinks outside the bathrooms, I loved the size of the place and I loved that it was ground floor! Thank you!
Se hospedó 10 noches en julio de 2022
Acerca del anfitrión
Anfitrión: Kathy McCartney
Idiomas:
inglés
Anfitrión Premium
Se distingue por ofrecer una buena experiencia a sus huéspedes