Beautiful unit. Temps were in the mid to high 80s......Quite warm. We entered and saw a huge floor fan running. After unpacking, we noticed the A/C in the bedrooms wasn't working. I called the office. I was told they were aware the A/C was out in the bedrooms, thus the reason for the fan. A part had been ordered to repair the A/C, but it wouldn't arrive until after we left. (So they knew about the broken A/C, but still placed us in the unit. ) I requested a 2nd fan. A portable A/C was delivered to help in the 2nd bedroom. Unfortunately, we all had to sleep w/ear plugs, b/c the fan/A/C units were so loud.I was also told to keep the windows open during the night to cool off the unit. (We did.) I was sleeping on the sofa in the great-room, due to insomnia. I cracked open the door to the patio to keep cool air flowing. About 3am, I heard the blinds on the door rattling, then a slight bump on the door. I grabbed my phone, turned on the flashlight, and there was 100lb. bear cub in the unit! I knew Mama was probably right behind him. I screamed and he ran off. I called the office again, & they said they had never heard of such a thing. (Right.) They also said they would have a "bear mat" placed outside the door. (It was never delivered.) I was compensated for 1 night and given a free late check-out.They need to do a much better job w/signage & info about bears!