8/10 Buena
Alex F.
23 ago. 2021
Le gustó: Limpieza, ubicación, veracidad del anuncio
No le gustó: Check-in y comunicación
Good Rental Option
IMPORTANT ISSUES - This unit is in great shape and all of the furnishings were fairly new. It is in a nice gated community and although the pool was smaller than expected, there was privacy. It was clean, the bed was comfortable and it was quiet.
LESS IMPORTANT ISSUES: The property management was a total failure. After paying our money, we were told we'd receive an email with the door code and other information. The email never came, so I called the management company and they said they had never heard of our contact and they did NOT represent the property we rented. Mysterously, the door code was texted to us along with the one word "Sorry". We settled in, and found that there was not any soap anywhere. The two promised clothes washing pods were not there, and there was no hand soap in the bathrooms. There was no soap in the kitchen, so we assumed the dishes had not been cleaned with any soap. There were enough beds for six people plus a cot, but there were only enough towels for four people. There were only three coffee cups. The pool was clean, but had too much clorine. Our bathing suits had the colors fade, and any jewlery worn in the pool was immediately tarnished, including my wedding ring. The grill was a nice suprise but the top fell off onto the ground and the burners looked unusual so we decided to cook our dinner in the microwave. One trash bag was provided and it was laughingly small.
After all the fees, our two night stay cost about $450 or $225 per night. At this price, I expected the unit to be better stocked. If the property management company can convince you that they've gotten their act together, I would recommend this rental unit.
Alex F.
Se hospedó 2 noches en agosto de 2021
