4/10 Mala
Alvin H.
20 nov. 2025
The rental was ok. It was the customer service that was awful. We were sitting at the gate and I didn't have the numbers to access the property, the gate or the house. I called the rental agency and I got a voicemail that said we had to use text. I text the number I had received before. They said I hadn't completed the agreement. I pulled it up and it would not let me complete my email. When I entered it, it would say email not accurate. I done that atleast 10 times, same thing. I sent them a text and told them they said the form was not complete. The cell phone was spotty at best and it was getting dark. We had killed a lot of time because we thought we would have the numbers when we arrived and everything would be fine. This went on for over an hour. A lady came out of the property and ask if we were having trouble, we explained to her what was going on. She took us inside and showed us the property but we didn't have the code for the door. She said follow me, so she took us to one of their properties and said we could stay there for the night. When we got inside and got on the WIFI I had a not from the rental agency with the access numbers. We moved on Saturday morning to the VRBO and from there everything went fine.
Alvin H.
Se hospedó 4 noches en noviembre de 2025


































