4/10 Mala
Kirsty K.
3 mar. 2025
Le gustó: Check-in y ubicación
No le gustó: Limpieza
Not what we expected
In the area for a soccer tournament we arrived at night. It looked like someone had just left or was still there with beds a mess and the other main areas looking messy/disheveled. We were a bit creeped out tbh and ended up checking the entire property to make sure it was empty. The attic was creepy but the basement was worse - stuff in the washer, a dead mouse in a trap and a car with keys. So I contacted the owner and ended up having to wash the bedding from the beds and tidy/clean up, found some bedding for the kids that was clean and we had brought blankets (the washer adjusts itself so it takes ages - we were up until after 2am). The owner repeatedly offered to have the house cleaned when we were out and it just felt like they weren’t getting the issue until I had to be blunt and say that that would be intrusive since our belongings were there and also futile since I had already cleaned and asking why I had paid such a high cleaning fee (they refunded the cleaning fee but still not really the point). The area is great and we want to return but the stay was not the break I had hoped for and the whole stay just felt off. We’ve rented in many states through other platforms and this is the worst experience yet. We rented the next weekend of the break and it was a whole different experience with everything clean and well thought out and a direct number for the owner. I wasn’t sure about reviewing negatively but it feels untruthful not to.
Kirsty K.
Se hospedó 2 noches en febrero de 2025
